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Building AI and data teams for operational scale with SumUp’s Ana Isabel Casado

In this episode of Builders, Lee Haynes speaks with Ana Isabel Casado Gómez, Head of Operations, Data and AI at SumUp. They discuss Ana’s career journey, the evolution of data challenges, and the role of AI in enhancing operational efficiency. Ana shares insights on building data teams, hiring challenges, and the importance of curiosity in candidates. The conversation also covers the differences in data approaches between product and operations, measuring AI success, and the future trends in AI and data.

Chapters

(00:00) Introduction to Data and AI in Operations

(01:16) Ana’s Journey into…

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