Mastering The Most Important Tool in Your Design Toolkit / Inside Service Design / Kara & Sidd / Ep. #10
Let's be real for a moment...
In the corporate context, what's the thing that usually gets rewarded the most?
It’s often the person who "just" grinds through the chaos, works overtime to fix a broken process, and absorbs all the organizational friction without complaining.
From very early on in our careers we are taught to treat ourselves like machines that just need to carry more weight.
But as Kara Snyder points out in our conversation, that is treating resilience as output. It’s performing professionalism when you are completely depleted. And it is a fast track to burnout.
Instead, Kara…
The skinny
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