S1 Ep183: The first thing to do after a medical error, with Anthony Orsini, D.O.

Off the Chart: A Business of Medicine Podcast · Sep 7, 2026 · 28m · transcript

Fewer than half of physicians know the exact steps to take when a medical error occurs, according to a survey cited by Anthony Orsini, D.O. That gap, he argues, is where malpractice claims begin.

Orsini, a neonatologist, founder of The Orsini Way and a member of the Medical Economics editorial advisory board, joins Medical Economics Managing Editor Todd Shryock to walk through the mistakes physicians make most often in a disclosure conversation: staying silent, getting defensive instead of transparent, retreating into medical jargon and letting body language contradict every empathetic word…