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The People Side of Supply Chain Technology

A technology rollout can be on time, on budget, and technically successful—and still fail if the people using it do not trust it.

In this episode of The Warehouse Reality Check, Rick McDonald draws on his experience leading digital transformation at Clorox to discuss what actually determines whether new supply chain technology gets adopted. The conversation covers why companies should start with a business problem rather than a technology solution, how leaders build trust before implementation, and why training alone is not enough to change the way people work.

Rick shares a particularly…

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