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Latest / The Dentalpreneur Podcast w/ Dr. Mark Costes

2538: You Were Trained To Fix Teeth. Nobody Trained You To Run A Business

On today's episode, Dr. Bill Keith speaks during the April 2026 Mastermind about shifting from the clinical brain to the CEO brain and why practice owners must learn to zoom out, identify patterns, and build teams that can surface problems before they become costly. Drawing from examples in aviation, Toyota manufacturing, hospital operating rooms, Southwest Airlines, and the Challenger disaster, he explains how the people closest to the work often hold the most important information, yet may not feel safe or empowered to speak up.

The episode explores how dentists can create psychological…

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