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Episode 360. Get Curious on Service Calls (For Faster Troubleshooting)
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This episode is about the importance of curiosity when your out on service calls to help in troubleshooting. Curiousity is a trait that will open doors to dig deeper, leverage resources, inspect things more thoroughly and get to know the complex systems we work on so much more. Here, we cover troubleshooting techniques, specifically focusing on dealing with proof failures and SLA alarms. The more you learn, the more refrigeration…
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