Latest / CEO Daily Brief with Dr. Jessica Kriegel

Boeing's Culture Change and Focused Feedback
In today's episode:
Boeing's culture has seen a turnaround. The key to success has been an emphasis on feedback.
Focused feedback starts with positive feedback that recognizes someone for demonstrating the cultural belief you're trying to shift toward, and highlighting how it contributes to results.
Then, shift to constructive feedback, starting with "here's how you might demonstrate that belief even more..."
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The skinny
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