Latest / Engineering the Intelligent Enterprise
The Queue Is Not Waiting. You Are.
Your Backlog Has Requested a Meeting
----------------------------------------------
The backlog has a tracker, an owner, a priority column and a weekly meeting attended by everyone who might otherwise reduce it.
----------------------------------------------
Field Note #007 explores why queues are evidence rather than diagnosis, how busy departments can coexist with stalled flow, and why moving work from Pending to Under Review does not necessarily constitute travel.
----------------------------------------------
Before asking how to clear a queue, ask the more revealing question:
Why here?…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.