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A.I. in Customer Services – a conversation with Aria Webster Berry
How A.I. can add value to customer relationships
Aria Webster Berry, is an accomplished marketing entrepreneur and the founder of AWB Marketing and Ignite Funnels.
In this episode of the Abeceder podcast The Independent Minds Aria and host Michael Millward discuss how any organisation can improve customer relationships by making appropriate use of artificial intelligence (A.I.) in their Customer Relationship Management system (CRM).
Aria explains how AI has developed, what it is now capable of, and how it is developing.
They discuss
How a traditional CRM focuses on administering the…
The skinny
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