Is the customer always right?

The kbbreview Podcast · Mar 3, 2022 · 31m

Welcome to The kbbreview Podcast, this is episode 6 of season 4 and your host as always is Andy Davies.

This time we’re challenging a bit of classic retail gospel – is the customer really always right?

In particular we’re looking at that in terms of kitchen and bathroom design, as long as it’s safe and complies with all the regs, can the client have whatever they want regardless of how much advice you’ve given them to the contrary?

Or is there a cut-off point when you say 'no' and walk away because you just wouldn’t want to put your name to it.

We're talking to two great designers, Jon…