Automated Call Testing Every Enterprise Needs | Michael Kinsella (Klearcom) on The Tech Matchmaker
Klearcom’s Michael Kinsella joins Gina Gibson to break down why automated testing is no longer optional for enterprises. Whether it’s toll-free reliability, IVR performance, or mobile testing with real-world noise, Klearcom is ensuring global customers stay connected without frustration.
Here’s what you’ll learn in this episode:
• How Klearcom tests across 340+ carriers and 100+ countries
• Why Pfizer relied on Klearcom to validate massive migration projects
• How automated testing pinpoints unreachable numbers and carrier-level issues
• Why clinical trial hotlines and critical customer calls…
The skinny
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