Latest / The Jon and Marc Podcast

The Hidden Operational Pitfalls of Law Firm Growth with Dwuan Hammond
Key Takeaways
Leverage means driving a higher output ratio relative to invested inputs rather than simply expanding firm size, which can lead to growing out of business.
Law firms frequently purchase software without calculating a projected return on investment or building a strategy to reduce labor costs.
Technology vendors should be held accountable through one-year contracts that mandate 90-day performance review cycles.
Over 90 percent of law firms should buy existing software tools rather than attempting to build custom AI solutions in-house.
Intake requires human empathy and sales…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.