Latest / The Inspired Stories Podcast / Paul Dorsey's Journey from Paper Boy to Jantize America CEO and Franchise Innovation
Transcript
- 0:04Welcome to another edition of the Inspired Stories podcast
- 0:08where leaders share their experiences so we can learn from
- 0:11their successes and be inspired by how they've overcome
- 0:14adversity. My name is Anthony Cotispodi and
- 0:16today's guest is Paul Dorsey, CEO of Jantis America.
- 0:21They have been providing commercial janitorial services
- 0:23for over 28 years, with a mission to develop long term
- 0:27relationships through high quality cleaning and exceptional
- 0:30customer care. Their commitment to being
- 0:33trusted custodians for businesses nationwide has helped
- 0:36them earn a place in Entrepreneurs 2025 Franchise 500
- 0:41list, recognizing their growth and success across multiple
- 0:45locations. Now, under Paul's leadership,
- 0:48the company focuses on supporting franchisees,
- 0:51emphasizing an affordable path to ownership and a high success
- 0:56rate. Paul's background includes years
- 0:59of experience in franchise sales and business development, where
- 1:02he has served in various roles at prominent franchise systems.
- 1:06This journey has given him the expertise to guide new
- 1:08entrepreneurs as they grow within the Jan Ties Network.
- 1:12His story will inspire anyone looking to turn big dreams into
- 1:15real results. And before we get into all that
- 1:18good stuff, today's episode is brought to you by my company,
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- 1:53To find out if your company qualifies, contact us today at
- 1:56addbackbenefits.com. All right, back to our guest
- 1:59today, CEO of Jan Ties America, Paul Dorsey.
- 2:03Thanks for making the time to Share your story today.
- 2:07Is there sound effects in the background or anything?
- 2:08Wow. Because that were those were
- 2:10some accolades. Man, and that was all you.
- 2:13So let's let's get into it and let's hear more.
- 2:15About it right off of chat BT or did you go to my website or
- 2:19LinkedIn right? We did our research.
- 2:21I've got a crack team that's behind all this.
- 2:23It all sounds good, but I'm just a regular guy, right?
- 2:27Well, let's let's hear about that regular guy kind of coming
- 2:29up through the ranks. How did you first get your start
- 2:32in, I guess both the cleaning industry as well as the
- 2:34franchising space, Paul? Andrew, I want to make sure that
- 2:38we're crystal clear, Anthony, that I'm not in the cleaning
- 2:41industry, OK? I am, I am a franchisor.
- 2:44I, I, I sell and support actual aerie developers or master
- 2:50franchises who buy major territories like the football
- 2:55city, whether it be Tampa or Cincinnati or Charlotte or
- 2:59Atlanta. Those area developers then
- 3:02subfranchise and they award local unit franchisees within
- 3:09their territories. So we have 7-8 area developers,
- 3:14couple 100, I don't know, 350 or so unit franchisees up and down
- 3:18the East Coast from Sarasota, FL all the way up to Springfield,
- 3:23MA where my brother runs a territory up there.
- 3:27So I'm and then going to the franchise, I think of myself
- 3:31more of an IT guy. We had our area developer call,
- 3:34we have our own Jan man, our chat BT where all the dynamic is
- 3:39there. We have our own Jan View
- 3:41proprietary software. But the franchisees, the area
- 3:45developers can look at their billing, their credit, the
- 3:48collections, their training, all these things set up.
- 3:51So going for even more than a franchisor, I think of myself as
- 3:55an IT company. So this is really interesting.
- 3:58So the model here is that you've got what you say, 7 or eight of
- 4:02these master area developers. Yes, that terminology to master
- 4:06franchise area developer, regional director, they, they're
- 4:10a number of different names for that guy or that gal.
- 4:14And is that person sort of acquiring all the master rights
- 4:18there or they're actually an employee of the franchisor and
- 4:21then that's their responsibility to sell out the rights?
- 4:24They're purchasing the territories.
- 4:26The territories are 75 to $95,000.
- 4:29So if you want Tampa or you want Dallas, then I'll teach you how
- 4:33to create residual income streams by awarding the local
- 4:38unit franchisees. So my area developers don't
- 4:42actually pay royalties, they collect royalties.
- 4:46Interesting. So they're not the ones who are
- 4:48at your master area developers. They're not hiring the crews,
- 4:52they're not going out and finding the customers.
- 4:55They're finding people who want to buy a smaller section of
- 4:58their territory and set up their own business to go find the
- 5:01clients and hire the cleaners. Well, you've done your research,
- 5:04yes? So the air developers put an ad
- 5:06on Google or online or franchise.com.
- 5:09It says be your own boss, own your own janitorial business.
- 5:13The customers are guaranteed from that they, they meet with
- 5:18the area developer. The area developer needs a small
- 5:21office, small executive office with a conference room that they
- 5:24can meet with potential unit franchisees.
- 5:27And don't get me wrong, there's rules and regulations and
- 5:30franchising, it's governed by the Federal Trade Commission.
- 5:34But they, they in a nutshell, the unit franchisees pay the
- 5:39area developers an upfront Commission for X amount of
- 5:44business and the average initial investment is say I don't know,
- 5:49fifteen, $20,000. Well, Robert chess in in
- 5:54Raleigh, NC 2 hours and a half up the road where my 94 year old
- 5:59mother lives. Independently, Robert has
- 6:02actually awarded 100 unit franchises in Raleigh, NC
- 6:09proper. 100 individual franchises within one
- 6:13metropolitan area. Yes.
- 6:15So what does the geographical, you know, geofence look like for
- 6:22an individual franchise in the city of Raleigh?
- 6:25It I want you to go a little bit higher.
- 6:28So it's 128 billion, but with AB $128 billion a year industry.
- 6:34And that was before COVID. Now it's probably even more
- 6:38'cause everybody's using somebody to clean that medical
- 6:43facility, to clean that logistics center, to clean that
- 6:46gym, to clean that office building, to clean that
- 6:49convenience store, to clean that restaurant.
- 6:52There's so much business out there and that would go back to
- 6:56the the The area developer hires 2 sales guys.
- 7:00The average sales guy is out knocking on doors, bringing in
- 7:04the customers for the unit franchisees to service.
- 7:08The unit franchisees are great customer service and great
- 7:12operational people. They do no sales.
- 7:15The Area Developer is a sales and marketing machine.
- 7:19Interesting that area developer has to bring in all the business
- 7:22for his franchisees. And then my office take in the
- 7:26back of the house taking care of all the billing, the credit, the
- 7:28collections, those hassle of eggs.
- 7:30So everybody has a vested interest whether it's 10,000 or
- 7:34it's $70,000 to make sure that customers totally satisfied.
- 7:39Oh, interesting. OK.
- 7:40So you're also, not only are you taking the sales component off
- 7:43of the plate of the individual franchise, you're also taking
- 7:46off the the billing and the collections part of it, which is
- 7:49a huge administrative headache. It's it's again, it's all
- 7:52automated. It's AI 10 years ago or I know
- 7:55more about AI and automation than most of the IT guys do.
- 8:01OK. So what does it mean to have an
- 8:04individual franchise in the city of Raleigh?
- 8:06It's not like I've got this five block area then, right?
- 8:10It's like I'm just another one of the people that the master
- 8:14area developer is sending business to, is that right?
- 8:17And I could be working in any part of the city.
- 8:19The unit franchisees do not buy a territory, they buy customers.
- 8:23So you could literally have one unit franchise cleaning the
- 8:26Toyota dealership and right across the street you have a
- 8:29different franchise, Susie cleaning the Ford dealership.
- 8:33OK. Say more about because you said,
- 8:36you know, I really view myself as an IT person.
- 8:38Say more about the technology infrastructure that you guys
- 8:41have in place. In the Janview takes care of all
- 8:45the billing, the credit, the collections.
- 8:48It's a proprietary software that I've been working on for the
- 8:50probably past 10 years with different IT Wranglers from
- 8:54Wells Fargo QuickBooks, where I've merged it all so the unit
- 9:00franchisees could log on their cell phone and see all their
- 9:04customers, who's paid, what's paid, what's the deductions?
- 9:08There's training videos. There's everything else they
- 9:10need to use to run their business on the Janvue app.
- 9:16It's the only one in the industry.
- 9:20And you've been in sort of the industry for a bit, right?
- 9:24You, you came up Janet King and Jan Pro Systems.
- 9:28What, what were the experiences like there and how did that help
- 9:31kind of shape the approach that you take their gentiles?
- 9:34Well, it's a common sense approach.
- 9:37I can't. I came up in the newspaper
- 9:40business. I was a paperboy, right?
- 9:43Delivered over 500 papers every day in Springfield, MA.
- 9:47Now it wasn't just me and my dad in the back of the station
- 9:51wagon. Well, I hired Chloe and Tom
- 9:54Stang and McFarland and Frazier. Gosh, I remember and Stangy and
- 9:59all the rest of the guys, they would all deliver 25 papers.
- 10:02Springfield Republican would I'd go collecting.
- 10:04That was the best part. 12 years old or 15 years old and going,
- 10:08am I going collecting tonight? On Friday night.
- 10:11And all the neighbors would pay me $0.10 a paper times five days
- 10:15a week or 20. Then I'd give Chloe and Stanger
- 10:19and Frazier and Smitty all $0.15.
- 10:22So I was making $0.10 in all the papers they do.
- 10:24I knew nothing about business or royalties, but it certainly did
- 10:28the same thing with the bubble gum.
- 10:30We'd go to Rice's fruit farm and buy buy the the fireballs for a
- 10:34bag for $2.00 and I'd sell a meat 2 for $0.25 in the at the
- 10:39playground. So it kind of goes all back to
- 10:42are you born a leader or can you train, Are you born a
- 10:46entrepreneur or do you train yourself to be an entrepreneur?
- 10:49So it continue, it goes, you know.
- 10:51So you, you were born. You were born a leader.
- 10:55Well, with six older brothers and three older sisters, you
- 10:59think so, right? So you were the youngest of 10?
- 11:03Yes. OK.
- 11:05And so you, you took your share of.
- 11:08And they all work for me now. Just see how.
- 11:11They're all in the business. They all work for me now, right?
- 11:15The the the lawyer, the CPA, all those guys are now working for
- 11:19the entrepreneur. OK, that's fun.
- 11:22OK, so how did the opportunity to join Jantis come about?
- 11:26I was then waiting tables and, and bartending another position
- 11:32throughout college where I took as that was my business.
- 11:36And I also realized somewhere along the line where gosh, I
- 11:40could make 15%. We used to work our butts off
- 11:44like your water would never go low when I was waiting.
- 11:47I mean, we were lucky to get 15%.
- 11:49That was a great tip. But nowadays it's automatically
- 11:5332%. Why?
- 11:55Whoa, whoa, right. Tip was supposed to be to ensure
- 11:59prompt service. So I was waiting tables those,
- 12:03even those tables I took as my own business.
- 12:06I had 4 tables each night, right?
- 12:09And sometimes I had to pay rent or I had to do what I had to do
- 12:12to pay my bills. And I never forget one night I
- 12:16had the four tables that were actually in the middle of the
- 12:19dining room at Barley and Rye down in South Charlotte.
- 12:24And each time the Hostess would walk over to my table with A4 or
- 12:29A6 or, or or two people, she'd say something to them.
- 12:32And then she would actually point to the window where there
- 12:36was booths and then people would go to the booth.
- 12:39So I, one night I got to her and I listened because I really
- 12:42needed to pay my rent that next week.
- 12:45And the Hostess said to the customers, the guests that were
- 12:48coming to dine, do you want this table or would you rather have
- 12:53the booth over here? 95% of the people all went to
- 12:57the booth. Again, my rent was due.
- 13:00I had to go to the and I, I told the voice, the Hostess of the
- 13:03time, I'm afraid of her name. Lisa, can you go or try this, go
- 13:08to the booth and say, do you want this booth or would you
- 13:12rather have this nice table with the chandelier signing?
- 13:17And then what happened, 95 of the sudden the people wanted to
- 13:21sit under the chandelier in the middle of the restaurant.
- 13:23They didn't want the squeaky booth.
- 13:26So another aha moment that it's how you present or the questions
- 13:31that you ask the people is where you get the answers.
- 13:34I know I didn't answer your question.
- 13:36I told the silly story, but that was certainly the process behind
- 13:40it. So I was waiting tables.
- 13:42I saw an ad or of course I was oh, Paul, you should be a sales
- 13:45guy. I don't sales guy.
- 13:47What what is that? I am a sales guy.
- 13:49I'm selling Perry water and and and steaks.
- 13:55I saw an ad in The Charlotte Observer in the Sunday paper and
- 13:58it said outside salesperson. I went interviewed, was
- 14:04interviewed, saw for the job and they said I actually said what,
- 14:08what what's an outside salesperson?
- 14:11And the manager said, will you go outside and you knock on
- 14:16doors and that and, and they were going to pay me.
- 14:19They're like, we're going to pay you $350.00 a week plus
- 14:24commissions. And of course then I'm like,
- 14:27what's commissions? And they said, well, it's like
- 14:30getting a tip at the restaurant, but it's not 15% on $100, it's
- 14:3515% on $1000. Wow, that that's a Commission
- 14:43low. And.
- 14:44So you were you were interested. This is very.
- 14:45Intriguing not only was I interested because guess what
- 14:49Anthony there was no cell phones right We I, I, I don't think we
- 14:54even had a pager and So what are.
- 14:58We talking about like late 90s, late 80s, early 90s.
- 15:01Yeah, early, early 90s, maybe later.
- 15:05And they and I said to myself, so wait, you're going to pay me
- 15:09to go outside? And I, I could play golf.
- 15:12No one would know. I could go to the mall, I could
- 15:14sleep in. No one will know.
- 15:17And I still remember Terry Brady, the manager of that
- 15:20location, said to me, I won't know tomorrow, Paul, but I'll
- 15:24know in 30 days. Good point.
- 15:28All right, what do you mean you'll know?
- 15:30Well, because Terry was a professional and Terry know his
- 15:34KPIs, key performance indicators.
- 15:37So if I follow the KPIs, Kerry knew I was going to close deals.
- 15:43First year I sold over $1,000,000 worth of commercial
- 15:47cleaning contracts in Charlotte, NC.
- 15:50What was your goal? What was?
- 15:51What was the no? Goal I had, I had.
- 15:53No goal I had. I wanted to pay my rent and play
- 15:55golf on Friday. What was the goal the company
- 15:57set for you? What was their expectation?
- 15:59$3000 a month worth of new business, month after month
- 16:02after month. 3000. Yes.
- 16:04So you surpassed that by a fair margin.
- 16:08Yes. OK.
- 16:11And and why what were you doing that was so impactful?
- 16:14So I I was. Following I was this, then I
- 16:17learned what a script and I learned what a system is.
- 16:22Save yourself time, energy and money.
- 16:24Follow the script, follow the system, follow the brownie
- 16:28recipe and those brownies are delicious.
- 16:31If you deviate from the recipe of those brownies, they taste
- 16:34like bad. And So what did you learn about
- 16:39that system? What was maybe, maybe a
- 16:41component that kind of surprised you at the at the time where you
- 16:44look back on it now and you're like, Oh yeah, Like that's,
- 16:47that's really common sense and it was so critical to me closing
- 16:50those deals. You need to put the effort in
- 16:56and let the cookies bake in order from the come out like
- 17:02Nana's. And if you go back to remember
- 17:06Nana's cookies, she didn't just stick them in the oven and
- 17:08pulled them out. She had to let them cook for a
- 17:10while. And whether it was a timer on
- 17:12the stove or a little timer on the side, she you had to let the
- 17:16process work. You had to let the process
- 17:18create because nothing good happens overnight.
- 17:21But you also have to follow the process.
- 17:23You have to knock on 25 doors a day.
- 17:26You have to call 25 people. You got to go to a chamber
- 17:28meeting. You got to do all the things
- 17:30that's set up in the process. That's proven success going back
- 17:35to the franchise, whether it's McDonald's or Jiffy Lube or
- 17:38Jantize America, we all have a step by step by step system.
- 17:44Save yourself time, energy and money if you follow the system.
- 17:49So I want to go back to that cookies in the oven kind of
- 17:53analogy. So are you saying like, hey, you
- 17:56met with somebody today, you should have explained service
- 17:59dropped off a car, whatever that sort of that first step is,
- 18:02Maybe you're not like calling them again right away the next
- 18:04day. Maybe there's like a, a waiting
- 18:06period like you follow up in a week or two weeks.
- 18:09Is that what I'm hearing you say?
- 18:10Well. What I what we say at Jan Ties
- 18:13America is we don't want to be your janitorial company, we want
- 18:18to be your next janitorial company.
- 18:24Say more about that What? Why is the word next so
- 18:26important there? Because everybody's using
- 18:29somebody, right? Whether it's a podcast or
- 18:32whether it's health benefits or whatever, this everybody's using
- 18:36somebody. And I'm happy with my guy, but I
- 18:39might not be happy with them tomorrow or the next day or 12
- 18:43months from now. So you want to come up with a, a
- 18:47way or you have come up with a way to sort of stay top of mind
- 18:50with these people that are already using somebody else so
- 18:52that when eventually their current provider makes them
- 18:57unhappy that you guys are, oh, let's let's call Jan ties.
- 19:02Those are the guys that we're going to give the next shot at.
- 19:04Yes. OK.
- 19:06And and how do you do that? Is it like a monthly follow up
- 19:09or you you mailing them things or what's what?
- 19:11What's that process? Yes, it all goes back to the IT
- 19:16and the process and the AI that we have set up through our CRMS
- 19:21and other systems and whether it's a phone call or it's an
- 19:25e-mail or it's a George stop by with some Donuts or whatever it
- 19:30is. Yes, we want to be the next
- 19:32janitorial service. Got it.
- 19:34OK. So you're doing outside sales
- 19:37and which, which company was this at the time?
- 19:39Is this Jenna King? It is.
- 19:41It was. And so you were there for, I
- 19:44don't know, maybe 5 or 6 years and then you moved on to be the
- 19:48sales Director at Jan Pro Systems.
- 19:51Tell us about that. I would have never, I would have
- 19:53never left Janie King. I would still be working at
- 19:57Janie King, maybe in Dallas with the Jim Kavanaugh and Jerry
- 20:02Crawford, who is still a great friend who passed away.
- 20:05Janie King is actually the world's largest franchisor.
- 20:09It's not Subway. It's done.
- 20:11But the it's just not sexy to say, oh, Janie King, Janie King
- 20:15got. Bless them, they have an aerie
- 20:18developer. They call them master franchises
- 20:21in every single major major city of the world.
- 20:26Wow going back to this concept works to have aerie developer
- 20:31ever be working at their strengths.
- 20:34I was at Janney King and I sold. Great account.
- 20:39It's called the Cameron Brown Building, and anybody who's
- 20:42listening and knows Charlotte, they know the Cameron Brown
- 20:45Building was the old lawyer's office.
- 20:48It's still down there, but it's dwarfed by about, I don't know,
- 20:5140 stories now with all the other buildings around.
- 20:55Cameron Brown building was a contract.
- 20:58It cost $50,000 a month to clean that building.
- 21:03Wow, we scrubbed the floors, we dumped the trash.
- 21:07You're again, you're changing labor for dollars, laborers for
- 21:10dollar. They got to pay somebody.
- 21:13Also the other story. Hey, the, the, the Panthers or
- 21:15the football team, they can go on strike.
- 21:17The Hornets or your basketball team, they can go on strike.
- 21:21But if the janitors and the trash collectors go on strike,
- 21:24you're going to have problems, right?
- 21:27Oh, and we've seen it. We've seen it before.
- 21:29I mean, there cities across the world where you'll see that
- 21:33there's a major, you know, strikes in this area and, and
- 21:36things deteriorate pretty quickly.
- 21:38People people don't like their trash piling up.
- 21:40Right. It's not sexy, it's not
- 21:41glamorous, but it's the millionaire next door.
- 21:43The guys who get involved and understand the concept never
- 21:48would have left. Janney King sold 40.
- 21:51At that time I was also a straight Commission guy.
- 21:54No one was paying me 350 bucks a week anymore.
- 21:57I was if I don't eat, I don't. If I don't close, I don't eat.
- 22:02But I was closing ten $15,000 a month worth of business.
- 22:05Month after month. I was supposed to get 100% of
- 22:08the first month of everything that I closed.
- 22:12The deal was closed. Customers started up and I went
- 22:15to my managers and I said pay me.
- 22:21Well, they didn't pay me and they made-up all this silly
- 22:25excuses and this and that and blah, blah, blah.
- 22:30And they jerked me around. They didn't pay me like come on,
- 22:36man, we I'm growing all this business.
- 22:38You're not going to pay me. What's that mention if the
- 22:44managers and if that master franchise back in 1990 or ever
- 22:49it was would have sat me down Anthony and said, Paul, I want
- 22:53to teach you a business. There's a thing in business
- 22:56called cash flow and you just sold that account for 40,000
- 23:02bucks and we're going to resell that account to the franchisees.
- 23:05But I'm not going to have any cash flow in for two or three
- 23:09more months. And then I could pay or let me
- 23:11pay you 10,000 now and keep your and then a 10,000 tomorrow or
- 23:1610,006 months from now. And then you'll have a book of
- 23:19business all set. But instead of educating me and
- 23:23sitting me down and teaching me about cash flow in business,
- 23:26they wanted to try to screw me over.
- 23:31Relationships don't last very long on that.
- 23:33Kind of foundation, but again, it goes back to the whole
- 23:35transparency that you you go to a big franchise conference and
- 23:39the title is transparency for all.
- 23:42But then they're hiding all this crap behind the mirror or behind
- 23:45the the curtain. Guess what?
- 23:49The same time here's how small the franchising or your industry
- 23:52or the car dealership or anything is the next day ring
- 23:56ring my phone rang and it was Jack Lapointe, the founder of
- 24:00Jantro, hey Paul I'm open an office in Charlotte.
- 24:05I want you to run it had. You met him before.
- 24:09No. OK, he just knew of you by
- 24:12reputation. Yes.
- 24:15What? And then Jack sat me down and he
- 24:17said says nothing. It says little to do with the
- 24:21actual cleaning of those buildings or you knocking on
- 24:25doors. This is more about awarding
- 24:29those franchises. Let me show you how we award
- 24:33these unit franchises. At that time, I thought
- 24:39McDonald's was actually owned by Ronald McDonald's and all the
- 24:43corporations had no idea what a franchise was.
- 24:48All right, so this is your first introduction to the franchising
- 24:52world. They're not changed.
- 24:53I thought Applebee's, I thought all the things were, No, they're
- 24:55not changed. They have owner operators and I
- 24:58learned all about franchising. Of course, now there's been all
- 25:01those movies and more people are generally educated than the
- 25:04others. But it does go back to your
- 25:07misconception. Just because I have Jan ties
- 25:10them, I'm sure it doesn't mean I'm in the janitorial business.
- 25:13The guys at McDonald's, they don't buy those McDonald's
- 25:18because they love the hamburgers or they go back there and and
- 25:21flip the fries. They buy those because they're
- 25:24money making machines. Just like an area developer or a
- 25:29master franchise. You want to build a money making
- 25:32machine that builds residual income streams.
- 25:37OK. So you were at Jan Pro Systems
- 25:41where you learned about franchising for the first time.
- 25:44You were there for probably about five years and learned all
- 25:48about sort of the franchising concept, and then somehow the
- 25:51door opened up for you to join Janties.
- 25:55Is that what came next? And I would have never left Jant
- 25:58Pro. And did they did they hose you 2
- 26:01on your payments? No, no, no, no, I never.
- 26:05They learned. I learned about business
- 26:07ownership, but I was just an employee.
- 26:09Still, you continue even in franchising, you have all these
- 26:12employees trying to sell ownership of something that they
- 26:16could never buy or would never want to buy themselves.
- 26:19So it comes kind of like a little oxymoron.
- 26:22What do you mean you're not? You wouldn't buy that doggy
- 26:25daycare franchise. Why are you trying to sell it to
- 26:28me, which is the salesman's creed.
- 26:30I would never sell anything to anybody that I didn't think was
- 26:33the best for them. Jack Lapointe Jantro taught me
- 26:40about business ownership. Even though I was doing it
- 26:44already as a paper boy and a waiter and a bartender and a
- 26:50sales guy, I never really understood and wanted to get
- 26:54into the equity of the business for the long haul or the short
- 26:59haul. Jack or Bob, give Me 2%, give me
- 27:053%, give me 4. Give me something that I have a
- 27:08vested interest because this is what I'm selling.
- 27:11But the carrot was continually dangled in my.
- 27:16It was just, it was on that stick that just kept moving out
- 27:18further and further so you couldn't get to it.
- 27:20Well, again, that's funny. Is is it the carrot or the
- 27:23stick? Does everybody know what that
- 27:27means? The carrot or the stick?
- 27:29Explain. The the carrot is the
- 27:34inducement, the stick is the the the sort of the negative
- 27:37punishment, no. It the stick is just used so you
- 27:40can never reach. You never get hit by the stick,
- 27:43do. You, oh, you're talking about it
- 27:45in a different way. Yeah.
- 27:45So the, the, the stick is holding the carrot out in front
- 27:48of you in this, in this metaphor.
- 27:51And so, yeah, you're, you're trying to get after it, but the,
- 27:54the distance between you and the carrot doesn't ever close.
- 27:56And so that's why you looked for other pastures and found
- 28:01Gentiles. Some people think the stick is
- 28:03made to spank them on, but it's not.
- 28:07You can't spank somebody in order to get something if they
- 28:11don't want it. So that carrot and the stick
- 28:14analogy, did I use it or did you use it?
- 28:18I think I botched it up first, so let's set the record
- 28:23straight. The carrot was dangled in front
- 28:24of you and you couldn't get to it.
- 28:26And So what happened next? No matter how hard you hit me
- 28:30with the stick, I could never get it.
- 28:32But you never want to be hitting the the mule or the person with
- 28:36the stick because that doesn't work and it goes back to that.
- 28:39That person has to want it themselves is the analogy of the
- 28:45carrot and the stick. So how did the doors open up for
- 28:48Jantis? Sick of making money for
- 28:51everybody else and not having ownership of it my own.
- 28:55So I started searching around and searching around and
- 28:58learning more and more and more about franchising.
- 29:01I spoke to a lot of franchising guys back in the days who was
- 29:05called a uniform franchise offering circular UFOC.
- 29:10I had to speak with some franchise attorneys and they had
- 29:14a fear factor. It's going to cost me a couple
- 29:16$100,000, my first born child and if I do anything wrong I
- 29:21could go to jail. And I think some of that stuff
- 29:26still goes along today. So in my search I found Jan Ties
- 29:32America and Jerry Gorbowski, the founder in Livonia, MI where
- 29:40Jerry made his millions already with the.com bubble of the early
- 29:4690s. Remember that?
- 29:48I do. Jerry had Janti set up more like
- 29:53that franchise or franchise E model where the unit franchisees
- 29:59would come and invest that $20,000.
- 30:02They would then get a truck or a van and they would also learn
- 30:05how to do their own sales and marketing.
- 30:12Jerry, what I meant, I was like, Jerry, there's a better way to
- 30:15do this. We can do it this way.
- 30:17We put that area developer in there.
- 30:19We have everybody working his strengths.
- 30:21He said, all right, whatever, Paul, if that's what you want to
- 30:23do, you can do it in Charlotte. Prove me wrong.
- 30:26Well, again, I opened the Charlotte territory and I sold,
- 30:29you know, 45 unit franchises within a short time period.
- 30:35Now how did you do that back then?
- 30:36Was this like early 2006? Sunday Paper.
- 30:41We had little classified ads in Sunday papers or the weekly or
- 30:44the reminder what not. Yes.
- 30:46And then 2006, that was probably Craigslist, free ads and
- 30:52Craigslist and all those other things that are no longer
- 30:55successful. 2016, we did award another territory in the Tampa
- 31:03area. And myself and those two guys,
- 31:06Chris and Dean, we went to Jerry and said, hey man, we want to
- 31:10buy you out. You get you're sitting up in
- 31:12Livonia and nothing's happening. We want to grow this thing.
- 31:15We're going to do this that and the other thing, bring in that
- 31:18technology edge that I was working on and we bought out
- 31:23Jerry. And then you were able to put
- 31:27this model in in a lot more geographical locations in the
- 31:31US? Wouldn't that be nice?
- 31:34OK. No, man, Andy, I had not one,
- 31:39but I had two partners. As of today, we don't sell any
- 31:45franchises where it's a 5050 split.
- 31:47There has to be somebody with at least 51% and somebody with 49%.
- 31:53I mean being business and and partnership.
- 31:56It's like a marriage and now they say 6066 O percent of all
- 32:02marriages fail. God bless you.
- 32:08Thank you. I've been married for 25 years,
- 32:13coming next Tuesday, been the highs and lows, more highs than
- 32:19lows of marriage, two kids, but partnerships are tough.
- 32:25And then I want to say there was a going back to Nana's cookies.
- 32:28Somebody's hand was always in Nana's cookies, getting more and
- 32:31more cookies. And I'm like, come on, man, Your
- 32:33wife's getting paid $70,000 a year to answer phones.
- 32:37And I'm not easy, You're right. So there becomes some and I
- 32:40ended up buying out Dean and Chris and then moved everything
- 32:44back to Charlotte, started the national expansion 2016, 2018 is
- 32:50when we started to launch and bring on more area developers in
- 32:54those other territories. And So what, what territories do
- 32:57you have right now? What?
- 32:58Where can we find you guys? Sarasota, FL, Atlanta,
- 33:05Greenville, Spartanburg, which is a small market but it doesn't
- 33:09matter the size of the territory cause guy has 70 unit
- 33:13franchisees down there and does, I don't know, six $700,000 a
- 33:17month worth of nightly janitorial services.
- 33:20Then we go to Charlotte, Greensboro with Bobby Roberts
- 33:23and Raleigh, jump up to Springfield, MA, Hartford.
- 33:28My brother Mark runs that territory over to Tarek in
- 33:32Nashville, Sean in Louisville and Norma in Colorado Springs.
- 33:37What is a typical sort of life cycle for a new master area
- 33:42developer? They come in, they put some
- 33:44money down with you. How long before this kind of is
- 33:48looking pretty rosy to them? I don't want to make any
- 33:52earnings claims, although I would say 12 months and we have
- 33:55some benchmarks and things. Then they could talk to the
- 33:58other guys. Yeah, because going back to the
- 34:00system, the it's not a one man show the air.
- 34:02It's a full time job to start to sell the unit franchises or
- 34:06award the unit franchises and then you got to hire 2 sales
- 34:09guys out doing what Paul did 20 years ago, knocking on doors.
- 34:15Average sales guy still in his race should be bringing on three
- 34:18to $5000 a month worth of new business month after month after
- 34:22month. So they at the end of 12 months,
- 34:25I want the area developers doing, you know, at least 70,
- 34:28maybe closer to $100,000 worth of monthly facility services.
- 34:34Thus the area developer then collects a 9% royalty because
- 34:38they are a franchisor in their territory and a 7% management
- 34:43fee or we call IT support fee. Now we can't manage anybody.
- 34:47So 16% of the gross revenue stays with that area developer.
- 34:51So 12 months break even, 15 months profitable and then you
- 34:58could grow. You could again just have a
- 35:00calculator and do not want to make any earnings claims because
- 35:03there are rules and regulations. But you can talk to the other
- 35:07area developers, look at our franchise disclosure document
- 35:10and get all that information. And if somebody is interested in
- 35:13exploring being one of these area developers, how do they go
- 35:17about doing that? I mean, they could call me on my
- 35:20cell phone or they could call John and friend Dev or Karen or
- 35:23Lavanya. The the number here at Gentis is
- 35:26704-503-7141, although we also have a website,
- 35:31jantisfranchise.com. And this is very important to
- 35:36Anthony because the end user, whether they're getting that oil
- 35:41changed or they're getting that hamburger or they're getting
- 35:44their building clean or they're getting their hair cut, they
- 35:48could care less about franchise. Matter of fact, some people get
- 35:52upset if you're a franchise because their father bought a
- 35:56franchise or their father bought a distributor or they heard some
- 35:59horror stories about something else.
- 36:01So we really separate the whole end use customer jantis.com from
- 36:06the whole employee ownership at jantisfranchise.com.
- 36:12Gotcha. So jantisfranchise.com is where
- 36:14somebody can learn more about it and who are the kinds of people
- 36:17that you're looking for? What are their backgrounds
- 36:19typically? What are the personality traits?
- 36:21What do you like to see? You right, an entrepreneur who's
- 36:28kind of maybe doing his own thing for a while.
- 36:31You understand, he's out there, you know, getting business.
- 36:35He doesn't have any reoccurring revenue streams and wants to
- 36:39understand residuals in the territory and he can file.
- 36:43I don't want you to have any sales because we, we, we're
- 36:46sales trainers. I want you to have a step by
- 36:49step by step system for success. So you're not looking for a
- 36:54sales background, you're looking for more of a business?
- 36:56Background empire builder Empire.
- 36:59It's an empire builder, yes. And so this is somebody who
- 37:03maybe doesn't have sales experience, but they've got
- 37:05really good people skills. Guy Ludwig, Greenville,
- 37:08Spartanburg, no sales experience.
- 37:11Now he's the chairman of the Area Developer Council and he's
- 37:168, but he's hired like 3 sales guys in Greenville.
- 37:20He's got operations, got he He can manage people.
- 37:22Yes, the people factor. Yeah, that's important.
- 37:29Can you share an example maybe of an innovation or a method
- 37:31that you've introduced since buying your partners out that
- 37:35has really improved the quality or efficiency and either the
- 37:40operations kind of for the, you know, cleaning people or just
- 37:43the the overall franchise model? Well, again, our our motto is if
- 37:46it's dirty cleaning and and your mom taught you how to clean,
- 37:49it's not we're not doing any, you know, high level clean room,
- 37:53hospital cleaning. We're, and don't get me wrong,
- 37:58there's airborne pathogens and all those things that the
- 38:01franchisees are trained upon. But our biggest is, is going
- 38:05back to what I mentioned before the the Jam View proprietary
- 38:07software. So when Jerry and Chris were
- 38:09here, they have, it's so and so paid.
- 38:11It's so and so paid. So no, look at the Jam View
- 38:14report. It's right there.
- 38:15It updates at 7 O clock every night, every time the customer
- 38:18pays Jam View Upstate update. So everything's there.
- 38:20So it's it goes back to the transparency of accounting.
- 38:25Yeah. The the technology that you've
- 38:27layered in there for the collection selling pieces sounds
- 38:31like it's it's a huge efficiency gainer, of course.
- 38:34Where do you see this going? Where's Jantis going in the
- 38:37next, call it five years? What's the future plans?
- 38:46I mean, as I mentioned too, the the goal in the future is Jantis
- 38:51Taiwan. And that's who was in my office
- 38:55last week. Because I don't care whether
- 38:58you're in Toledo or Tampa or Taiwan, wherever there's an
- 39:02entrepreneur who wants to be his own boss, well, there's a an
- 39:07empire builder who understands scalability.
- 39:10This concept works because whether you're in Tampa, Toledo
- 39:15or Taiwan, there's so much business out there.
- 39:21So you're already looking international?
- 39:25I mean, Canada's international. Are you there?
- 39:28In negotiations with some guys in Canada now, although when we
- 39:33get confused with the area developer and master franchise,
- 39:35I believe that'd be a true master franchise to take over
- 39:38the whole country of Canada. We we would change the the flag
- 39:42to a Maple Leaf here and do some different things.
- 39:45He has Canadian currency, so the GM view would have to be set up
- 39:48differently and stuff too. And he would then award the
- 39:52local area developers who would set up the unit franchisees.
- 39:55So yeah. So some different considerations
- 39:58as you move into different countries, but but you've
- 40:01already got your eye on that kind of expansion.
- 40:03Of course. And we already have the the
- 40:04legal team and the support and the systems set up to do it
- 40:08again in Toledo or Tampa. I would rather grow in the
- 40:12Southeast because I meant I keep mentioning Tampa or or or I mean
- 40:1615 area developers in Florida. So there's a huge opportunity.
- 40:21No, California not going West unless there's a West Coast guy,
- 40:25is it? Because you want to be able to
- 40:28physically visit with people and you want to travel to be easier.
- 40:30People want to zoom with them, yes, But then again, there's
- 40:34some strict franchise rules and regulations.
- 40:36There's franchise registration states.
- 40:39We're in the Southeast and we're still shaking hands and doing
- 40:42business because we're good. Honest Bible Baptist guys who
- 40:46are going to take care of and be ethical.
- 40:48But there's other times in franchising too.
- 40:50You know, I just sold 100 franchises in California.
- 40:54Well, no, you didn't. You can go to jail for that.
- 40:58Why would you go to jail for selling 100 franchises?
- 41:00Because they weren't registered. Oh.
- 41:03Yeah, they get different rules there.
- 41:04Some, yes. The different rules of franchise
- 41:06registration states are similar to the the, you know, selling
- 41:09stocks and bonds. You got to be licensed.
- 41:12They have brokers now there's franchise brokers.
- 41:14Oh, you're going to. No, not in these states.
- 41:16You can't. You have to have your real
- 41:18estate license. You can't sell that house.
- 41:20You didn't go through these classes.
- 41:23Take a little bit of a detour here.
- 41:25Yeah, talking. About you, man, I wanted.
- 41:28To get the spotlights on you man, but I want to.
- 41:31Hear because we talked about it is the sun is creeping, right?
- 41:33Right. It's my window.
- 41:35Yeah. You've got a Halo around your
- 41:37head there. But I want to hear about a
- 41:40challenge, personal and professional, that you've had to
- 41:43overcome in your life. Maybe something that, you know,
- 41:45almost took you down. What was that?
- 41:48How'd you get through it? What did you learn coming
- 41:49through the other side? Which one do you want first?
- 41:53Sometimes it. Sometimes it all kind of
- 41:55mingles. Exactly.
- 42:01Business Challenge is the area developer, the master franchise.
- 42:07The concept is so unique, even if you get online in Google
- 42:13master franchise or area developer, there's there's less
- 42:16than like half a percent. But if you Google franchise,
- 42:20you're gonna have all these other things so that the the
- 42:23terminology is not used because you don't know what you don't
- 42:27know. So whatever is the opposite
- 42:30analogy of preaching to the choir, I'm spreading the gospel
- 42:34to unknown and and people are actually buying other
- 42:39franchises, whether it be the fence franchise or it may be the
- 42:42cleaning franchise, or it may be the restoration franchise, or it
- 42:46may be the power washing franchise.
- 42:48And they don't even know the area developer or the master
- 42:52franchise is available to them at a lower cost with much, much
- 42:56greater return on the residual royalties.
- 43:00They don't know. And how many guys I spoke to and
- 43:03there's maybe some other videos out there.
- 43:06It's like if I only knew this. So again, it's psychiatry that
- 43:13you don't know what you don't know, and you don't know what I
- 43:17don't know, and I don't know what you don't know.
- 43:24I don't know if I'm ready to share any of my personal.
- 43:28Well, let's let's go back to focusing on the, the, the
- 43:30business one then. So how do you kind of how do you
- 43:33work through that? How do you address that?
- 43:35I continue to speak with guys like you who may have a
- 43:39different audience that may be thinking of entrepreneurship and
- 43:45whatever it is. Maybe it's a franchise, maybe
- 43:47they're starting their own restaurant business, maybe
- 43:49they're going to do a lemonade stand.
- 43:50If I can help anybody in your audience with my 20 years of
- 43:54experience and what I've done, even setting up a franchise
- 43:57disclosure document that the lawyers still charge all this X
- 44:00amount and then they copy and paste stuff.
- 44:03So you have to know more about franchising than the lawyers
- 44:06know about franchising. And it comes from reading books
- 44:08and listening tapes and the education factor that you put
- 44:12into your position. You mentioned reading books.
- 44:15You have a favorite, a book or or a podcast, something that has
- 44:20been really. Helpful Stories is my favorite
- 44:22book. Right.
- 44:23I've been listening to it for years now.
- 44:25Been so inspired I called in and it's like I want to inspire some
- 44:28people. Man, I love it.
- 44:30We're happy to have you here. But no, man, I'm a big I, I, you
- 44:33know, the Audible's been out, so I'm listening to books all the
- 44:36time. You, the first one that came to
- 44:39my mind that you mentioned was certainly the Robert Kiyoxi Rich
- 44:44Dad, Poor Dad series, which I think I read that 10 or 12 years
- 44:47ago. I still go back to that.
- 44:51You know, you get more about reading the book than you do
- 44:53listen to the audibles, but there's still a lot of stuff you
- 44:56can listen to. It's called Automobile
- 44:58University. Don't sit there and listen to
- 45:01the sports talk radio or the news talk BS Put an audible tape
- 45:05on about business and listen to it or motivation or whatever it
- 45:09needs to be. Yes, leaders are readers.
- 45:13Like it? What's your superpower, Paul?
- 45:17I'm just so, I'm so transparent and I'm so confident.
- 45:23And so I was actually called blunt because I questioned some
- 45:28of the things that they were doing.
- 45:31And I came and I, I don't know if it's No Fear or no care.
- 45:35There may be a little bit of both in there too.
- 45:37And I was in the meeting. I bluntly asked them, please
- 45:39explain this to me. What are you going to do from
- 45:41there? Here's a great example too, at a
- 45:44franchise convention. And this was the franchise
- 45:47transparency in franchise. I was honored to be on a panel
- 45:52and up there was the ice cream guy, the sign guy, the
- 45:57restaurant guy. And I think I was up there and
- 46:01somebody it was a broker meeting and one of the brokers said can
- 46:04I see, can I see it with a UFOC? So it has been did can I see the
- 46:09UFOC ice cream guy says well, no, no, you got to sign off on
- 46:15it. You got, you got to make sure
- 46:17through and you can't see it. The sign guy says, well, I'd
- 46:20send it to you, but it has all my secret recipes in there and
- 46:23the, the, the financials and everything else.
- 46:26I, I don't want to send. And the pizza guy said something
- 46:29else. But oh, you got to go through a
- 46:30Bureau broker, you can't have it, blah, blah, blah.
- 46:34And I said to the guy, what's your e-mail address on the stage
- 46:39at billsmith@aol.com? And I pulled up my BlackBerry
- 46:44and I sent it to him. And at the podium was one of the
- 46:47franchise attorneys from the IFA, the International Franchise
- 46:51Association. And they looked at me and they
- 46:54said, you can't do that. Why?
- 46:58Why? Is everybody else hesitating?
- 47:00And why did that attorney kind of wag his finger at you?
- 47:03I don't know. I looked at him and said, gosh
- 47:05guys, I just did and I'll be at the bar having a beer.
- 47:10If anybody really wants to get transparent in this convention
- 47:14for the rest of the weekend, 'cause I can't deal with this BS
- 47:17because there is too much BS and sales and no one wants to tell
- 47:21anybody thinking I'm gonna hurt your feelings or step on your
- 47:25toes whether it's right or wrong.
- 47:27And you know what, that might even be some of the issues with
- 47:30the country we're having right now.
- 47:32That's the. Last one, and that's in that
- 47:33specific example that you have there like OK, so each of these
- 47:36different franchisors, they don't want to share because it's
- 47:39got some secret sauce or something they don't want to
- 47:41share. But it was there a legal reason
- 47:43that you're not supposed to share it without collecting like
- 47:46some information from people? No, because they're and they're
- 47:49scared again. Go start your own janitorial
- 47:51franchise. What do you want to know?
- 47:52If you can do it better than me, God bless you.
- 47:57That's what they're afraid of, huh?
- 47:58Somebody's going to take your blueprint.
- 48:00And yeah. Yeah, you're going to steal my
- 48:03wallet again. My, I said something, I think
- 48:05going back to how well I was raised with all my brothers and
- 48:08sisters, I, I, I, I left my bike outside one night and we got all
- 48:13upset. I got, I got to wake up, I got
- 48:15to get my bike. I left it outside mom at the bus
- 48:17stop or something. And my mother said, Paul, if
- 48:20your bike is stolen, that means that person needed it more than
- 48:23you. We can get another one.
- 48:26Might not be the Schwinn, but it might be something else.
- 48:29And ever since that day, it's like, I don't care.
- 48:32Do you want anything in mind? You don't ask and I'll give it
- 48:34to you. Well, my brothers are like that
- 48:36too. So again, I think it goes back
- 48:39to how people were raised and maybe it was a different.
- 48:42It was your upbringing, huh? That's an interesting anecdote
- 48:45there. Yeah.
- 48:46How about you? Seen that?
- 48:47You seen that comedy, too? Or the guy?
- 48:49Remember when you know, people would come, Ding Dong, ring the
- 48:52door. But Poppins, Poppins here, make
- 48:56some coffee. Everybody would hang out and
- 48:58stuff for an hour or so. I mean, Nelson rings the door,
- 49:01but everybody's ducking under the couch.
- 49:03I'm not here. Well, yeah, we.
- 49:06We have to text somebody before we call them.
- 49:08Hey, I was thinking about calling you.
- 49:09It's now a good time. And then you call them to ask,
- 49:12hey, can we come over to visit? Yeah, you don't.
- 49:15Nobody does the pop in anymore. That would be unusual.
- 49:17I'm popping in. You're popping in.
- 49:20Paul's still a popping inner. Yeah.
- 49:23How about, you know, looking back at maybe something in your
- 49:26past where? Man, at the time, it felt like a
- 49:28mistake. It felt like a misstep, but now
- 49:31when you look back on that moment, it's like you've got
- 49:33some gratitude for it. Can it?
- 49:35It pushed you in a different direction.
- 49:36It propelled you to do something that wouldn't have happened
- 49:38otherwise. Well, I don't recommend this to
- 49:40everybody, but I was married for six months and I came home and
- 49:43told my wife, hey honey, I quit my job and bought a franchise
- 49:47today. Can I get on your insurance for
- 49:51a little while? How'd that conversation go over?
- 49:54Well now as I mentioned, it's being a 26 years later and she's
- 49:58been a full time mom taking for our kids for the last 18 years,
- 50:02so I think it's worked out pretty well.
- 50:05But did it really feel like a mistake at the time?
- 50:08Scary. Scary, yeah.
- 50:13Because but then I also learned later in life too, and I mean
- 50:18fear is a liar. Oh, say more about that.
- 50:21Well, again, I think there's a great song too.
- 50:23Fear's a liar. They'll the fears of your, your,
- 50:26your psyche, your Holy Spirit's going to tell you or not.
- 50:29This is fear. You can't do that.
- 50:31All the bad things are going to happen and not stay positive,
- 50:35which goes back to business ownership.
- 50:37Yeah, there's going to be ups and downs, but you got to stay
- 50:39positive. And I've come up with that too.
- 50:41I've been saying it so long with how you doing, it's great.
- 50:44Everything's great. And then as you say, it's great.
- 50:47You become great. Take it till you make it.
- 50:50Yeah, and it works. What's the best decision you've
- 50:55ever made for your business? Besides the podcast with you.
- 51:01Yeah, that's the obvious one. What's the number 2?
- 51:08The best decision that I ever made for Jantas American, the
- 51:11business is our mission statement, and our mission
- 51:15statement is we're a Christian company.
- 51:17Everything I do is to try. I had to put the word try in
- 51:21there later on to try to honor and glorify God.
- 51:24We want to build mutual, transparent relationships with
- 51:29my franchisees, area developers, vendors, customers, employees.
- 51:34We want to be honorable yet profitable.
- 51:37And we make mistakes and we realize mistakes.
- 51:39We want to fix them right away. That's probably one of the most
- 51:42proudest things. And if I could teach that and
- 51:47have all the franchisees and all the franchisees employees
- 51:51continue to understand that, that we're in it for the
- 51:54mission, not the Commission, then more and more and more and
- 51:59more things come. So if you're worried about all
- 52:02this accounts only, you know, 35% profit in this one.
- 52:06No, we're, we're workmanship do whether you're making 5 bucks or
- 52:09500,000 bucks, your workmanship never changes.
- 52:14So it's the mission you got to be in it for the and not in the
- 52:18Commission. And you can tell really quick
- 52:20the sales guys who are in it for the Commission.
- 52:24And I used to be one of those when I waited tables and needed
- 52:26my or the guys who are in the mission because I have a sincere
- 52:31desire to help other people. And if I can help somebody else
- 52:35get what they want, whether it be start a janitorial business,
- 52:38whether it be start a franchise, whether it be something else,
- 52:41then more and more people are going to help me get what I
- 52:44want. And that's just how the world
- 52:46is, because all these where. Does the where does the driver
- 52:51for this mission come from? Where's this fire?
- 52:58How'd it start? I got saved when I was 36 years
- 53:02old, man, and Jesus said, hey, Paul, this is what I want you to
- 53:07do. And all those the guys were
- 53:08getting screwed at these other places because they weren't
- 53:11making any more money than they should be.
- 53:13This is where you can make a nice living and take care of
- 53:16your family and your friends, and this is where you do so.
- 53:19I really believe it's a passion of mine that I've been placed in
- 53:22this position as a guardian, which is the name of my LLC, to
- 53:26guard over and watch over some of these franchisees and some of
- 53:31these janitor guys who are being taken advantage by others.
- 53:35How did you get saved? What was that process?
- 53:421988, diagnosed with polycystic kidney disease.
- 53:50I was always a good guy as you didn't It didn't matter where I
- 53:54went to church. I had a great upbringing.
- 53:56I was a very good guy and I I I knew about God and Jesus in my
- 54:04head and I knew and recited all the prayers in the Catholic
- 54:08Church and never missed a Sunday as a ritual thing that I
- 54:12continue to do. Well, lo and behold, I had this
- 54:17health situation near death where I was on dialysis and they
- 54:22had a chance to sit down and start to think about the
- 54:25afterlife and what what am I really here for?
- 54:28So I started to read the Bible and as I started and read with
- 54:32the book of John, it started to come alive and all these
- 54:35questions that I had were like answered to me through my heart.
- 54:40Lo and behold, professed my faith in Jesus, believed that he
- 54:47died in the cross for my sins and has saved me and ever since
- 54:50then. Don't get me wrong, I'm a
- 54:51Sinner. Said a cuss word the other day.
- 54:54Had a beer at the golf course. So I all make mistakes.
- 54:57But it goes back to Jesus died for those sins for me 2000 years
- 55:03ago and I believe that. And because of my belief in
- 55:07that, all these other things happen that have put me in this
- 55:12position today. And you're reminding me of that
- 55:15now on this call, too, because there's been other times where I
- 55:19wouldn't say anything. Here's a story for you.
- 55:22We were cleaning the Charlotte Knights baseball seat.
- 55:24It was $16,000 a month. And Jeff, one of my unit
- 55:28franchisees, was down there. John wasn't happy.
- 55:33I wasn't there's peanuts on the floor.
- 55:35Hey Jeff, we got to make some change.
- 55:37We met with the GM John of the Knights Castle.
- 55:39Jeff was in the conference room. I was in the conference room and
- 55:42John looked at his voice said Jeff, is your unit franchise.
- 55:44He has to go or I'm going to cancel Paul, you get I get
- 55:48somebody else in here this weekend.
- 55:51John left the room. Jeff's like all of said, give me
- 55:54one more chance, one more chance and I hear this voice like does
- 55:59this guy know Jesus? I'm like, man, I don't have time
- 56:02for that right now. This voice in my head again,
- 56:07Paul, you got to tell him about Jesus didn't have time for this.
- 56:11I'm in the middle of Knight's Castle.
- 56:12I got a $16,000 a month business that I got to save and then I
- 56:16asked Jeff. It's like Jeff never met Jesus,
- 56:19man. This isn't about this.
- 56:20Jeff professed he asked Jesus to come into his heart that day in
- 56:24the Knight's Castle. Wow, wow.
- 56:29That was Memorial Day, or the date 2 days before Memorial Day,
- 56:34whatever that was, 2005 or 2006. You know what happened the next
- 56:39Monday? Jeff was in a tragic accident.
- 56:43He died. So the Spirit moves me in ways
- 56:53that people think are crazy, sometimes even in this
- 56:57conversation. But if I don't listen to the
- 57:00call of the Spirit, well then I'm not who I say it.
- 57:06That's powerful story. I appreciate you sharing that,
- 57:11Paul. And this this all started for
- 57:13you with a health scare that had you thinking about larger
- 57:18purpose. Why am I here?
- 57:19What's the afterlife? And it started you reading the
- 57:22Bible, and something opened up inside of you.
- 57:24Again, I've had more and more. I got investors coming at
- 57:27Gentiles like you could be charging more, you could be
- 57:31charging 25 percent, 30% royalties like those other guys
- 57:35do. It's like I don't need any more.
- 57:38And then I did an inner city mission on Saturdays.
- 57:41I'm the Bible quiz show guy. We drive these broken down buses
- 57:44and the broken around ministries and we tell people about Jesus
- 57:47and that's what life is all about.
- 57:49And that's why I'm in the position so I'm able to tell
- 57:53those stories. But then it can.
- 57:57Yeah, it is. You're going to make me cry,
- 57:58man. Is there something more you want
- 58:01to say about that? You have another story along
- 58:03these lines. No, I'm good.
- 58:05OK, we'll wrap up with one. A bit of a softer question.
- 58:10You and I reconnect a year from now, Paul, and you're really
- 58:13excited you're celebrating something big.
- 58:15What's that big thing you're celebrating one year from today?
- 58:21I. Because of this podcast that
- 58:24we've had today, I'm able to express my relationship with
- 58:29Jesus in a better way without having to think I'm going to
- 58:33offend you or anybody else. Because at the end of my day or
- 58:38the end of my life, that's all that really matters.
- 58:42And if it's a year from now, I hope I'm able to tell more
- 58:47people that story and perhaps have a it's like impact or plant
- 58:54a seed with some others to go read the book of John like I
- 58:58did, or to look at some other things so they too can have that
- 59:02same relationship as I kind of like the Schindler.
- 59:08It reminds me of that Schindler list movie, Man, you know, is
- 59:11there one more I can sell my phone?
- 59:13Is there one more I'll sell my computer?
- 59:17Because it doesn't. I don't know all this other.
- 59:20It just doesn't matter. Paul Dorsey from Jantis America,
- 59:24he's in it for the mission, not the Commission.
- 59:26I want to be the first to thank you for sharing both your time
- 59:30and your story with us today. I really appreciate it.
- 59:32Thank you, folks. That's a wrap on another episode
- 59:35of the Inspired Stories podcast. Thanks for learning with us
- 59:37today.