Latest / Omni Talk Retail / Walmart EVP Cedric Clark Talks Walmart’s "People-Led, Tech-Powered" Retail Innovations | NRF 2025
Transcript
- 0:00Welcome
- 0:00back,
- 0:01everybody.
- 0:01This
- 0:01is
- 0:01Omnitalk
- 0:02retail.
- 0:02I'm
- 0:02Anne
- 0:03Mazinga.
- 0:03And
- 0:03I'm
- 0:03Chris
- 0:04Walton.
- 0:04And
- 0:04we
- 0:04are
- 0:05here
- 0:05once
- 0:05again
- 0:06from
- 0:06the
- 0:06Fusion
- 0:07group,
- 0:07booth
- 0:07number
- 0:074938.
- 0:09Come
- 0:09by.
- 0:09It's
- 0:10our
- 0:10last
- 0:10day
- 0:10here,
- 0:10Chris,
- 0:11So
- 0:12if
- 0:12you're
- 0:12gonna
- 0:12stop
- 0:12by
- 0:12and
- 0:13say
- 0:13hello,
- 0:13what
- 0:13are
- 0:13you
- 0:13waiting
- 0:14for?
- 0:14It's
- 0:14time.
- 0:15We'll
- 0:16be
- 0:16here
- 0:16again
- 0:16all
- 0:17day,
- 0:18except
- 0:18for
- 0:19the
- 0:19moment
- 0:19that
- 0:20I
- 0:20get
- 0:20to
- 0:20be
- 0:20on
- 0:21stage
- 0:21with
- 0:21the
- 0:21gentleman
- 0:22standing
- 0:22in
- 0:22between
- 0:23Chris
- 0:23and
- 0:23myself.
- 0:24Here
- 0:24we
- 0:24have
- 0:25Cedric
- 0:25Queen
- 0:25Clark.
- 0:26Cedric
- 0:26is
- 0:26the
- 0:26EVP
- 0:27of
- 0:27store
- 0:27operations
- 0:28at
- 0:28Walmart.
- 0:29Cedric,
- 0:29welcome
- 0:30to
- 0:30omnitalk.
- 0:31Yeah,
- 0:31this
- 0:31is
- 0:31kind
- 0:32of
- 0:32a
- 0:32fanboy
- 0:32moment,
- 0:33so,
- 0:33you
- 0:33know,
- 0:34I
- 0:34just
- 0:34gotta
- 0:34kind
- 0:34of
- 0:35throw
- 0:35that
- 0:35out
- 0:35there.
- 0:35And
- 0:35yes,
- 0:36excited
- 0:36to
- 0:36be
- 0:36on
- 0:37stage
- 0:37with
- 0:37you
- 0:37later,
- 0:37but
- 0:37I
- 0:38hope
- 0:38I
- 0:38don't
- 0:38screw
- 0:38it
- 0:38up,
- 0:39man.
- 0:39You
- 0:40won't.
- 0:41I've
- 0:41been
- 0:41getting
- 0:41a
- 0:41lot
- 0:42of
- 0:42questions
- 0:42about
- 0:42when
- 0:42you
- 0:42guys.
- 0:43When
- 0:43you
- 0:43guys
- 0:43go
- 0:43on
- 0:43stage,
- 0:44tell
- 0:44the
- 0:44audience.
- 0:46Okay.
- 0:46Yeah,
- 0:46a
- 0:46lot
- 0:46of
- 0:46people
- 0:47are
- 0:47excited
- 0:47to
- 0:47see
- 0:47that.
- 0:47I've
- 0:48been
- 0:48getting
- 0:48a
- 0:48lot
- 0:48of
- 0:48questions
- 0:49about
- 0:49it
- 0:49on
- 0:49social
- 0:49media.
- 0:50So
- 0:50it's
- 0:50probably
- 0:50because
- 0:52Cedric
- 0:52asked
- 0:52me
- 0:52this
- 0:53morning.
- 0:53He
- 0:53wanted
- 0:53to
- 0:53know
- 0:54who
- 0:54my.
- 0:54My
- 0:55X
- 0:55man
- 0:55I
- 0:55most
- 0:56wanted.
- 0:56Oh,
- 0:56thank
- 0:56you.
- 0:57Yes,
- 0:57thank
- 0:58you.
- 0:58Yes,
- 0:58I
- 0:59try.
- 0:59I
- 0:59try
- 0:59really
- 0:59hard
- 1:00with
- 1:00those
- 1:00questions
- 1:00every
- 1:00week.
- 1:01All
- 1:01right,
- 1:01well,
- 1:01let's
- 1:01get
- 1:02to
- 1:02it
- 1:02because
- 1:02I.
- 1:02And
- 1:03we're
- 1:03going
- 1:03to
- 1:03kind
- 1:03of
- 1:03give
- 1:03you
- 1:03guys
- 1:04a
- 1:04little
- 1:04preview
- 1:04of
- 1:04what
- 1:04you
- 1:05can
- 1:05expect
- 1:05on
- 1:05stage.
- 1:05But
- 1:06I
- 1:06imagine
- 1:06they're
- 1:06going
- 1:06to
- 1:06go
- 1:06even
- 1:07more
- 1:07in
- 1:07depth
- 1:07on
- 1:07certain
- 1:08topics
- 1:09here
- 1:09at
- 1:09nrf
- 1:10because
- 1:10there's
- 1:10more
- 1:10time
- 1:10than
- 1:11what
- 1:11we
- 1:11have
- 1:11here.
- 1:11But,
- 1:12Cedric,
- 1:12let's
- 1:12start
- 1:13with
- 1:13the
- 1:13obvious
- 1:13question.
- 1:14Tell
- 1:14us
- 1:14about
- 1:14yourself.
- 1:14Tell
- 1:14us
- 1:15about
- 1:15your
- 1:15background
- 1:15and
- 1:15your
- 1:16role.
- 1:16Yeah.
- 1:16So
- 1:17I
- 1:17get
- 1:17the
- 1:17fortune
- 1:17now
- 1:18to
- 1:18lead
- 1:18our
- 1:181.2
- 1:19million
- 1:19associates
- 1:20in
- 1:20Walmart
- 1:21U.S.
- 1:21operations.
- 1:21I
- 1:22mean,
- 1:22just
- 1:22a
- 1:22little
- 1:22small
- 1:23job.
- 1:23Yeah.
- 1:23Right.
- 1:24I
- 1:24started
- 1:2422
- 1:25years
- 1:25ago
- 1:25in
- 1:25sporting
- 1:26goods,
- 1:26man,
- 1:26Selling
- 1:26fishing
- 1:27licenses
- 1:27in
- 1:27the
- 1:27state
- 1:28of
- 1:28Washington.
- 1:28So
- 1:29my
- 1:29journey
- 1:29has
- 1:29been,
- 1:30you
- 1:30know,
- 1:30on
- 1:30the
- 1:30shop
- 1:30floor.
- 1:31Yeah.
- 1:31Starting
- 1:32at
- 1:32the
- 1:32entry
- 1:32level,
- 1:33supporting
- 1:33the
- 1:33business.
- 1:34I
- 1:34did
- 1:34a
- 1:34vast
- 1:35array
- 1:35of
- 1:35roles
- 1:36on
- 1:36there.
- 1:36I
- 1:36was
- 1:36in
- 1:37asset
- 1:37protection.
- 1:38I
- 1:38ran
- 1:38a
- 1:38region
- 1:39in
- 1:39Chicago.
- 1:40So
- 1:40what
- 1:40I
- 1:41love
- 1:41about
- 1:41that
- 1:41is
- 1:41I
- 1:41get
- 1:41the
- 1:41opportunity
- 1:42to
- 1:42bring
- 1:42any
- 1:43of
- 1:43those
- 1:43thoughts
- 1:44and
- 1:44experience.
- 1:44Experiences
- 1:45into
- 1:45decisions
- 1:45we
- 1:46make,
- 1:46which
- 1:46is
- 1:46going
- 1:46to
- 1:47be
- 1:47to
- 1:47put
- 1:47the
- 1:48associates
- 1:48in
- 1:48a
- 1:48position
- 1:49to
- 1:49be
- 1:49the
- 1:49best
- 1:49place
- 1:49to
- 1:49work.
- 1:50So
- 1:50steeped
- 1:50in
- 1:50field
- 1:51leadership.
- 1:52That's
- 1:52what
- 1:52I
- 1:52get
- 1:52from
- 1:53that
- 1:53resume.
- 1:53That's
- 1:54great.
- 1:55Well,
- 1:55we've
- 1:56heard
- 1:56from
- 1:56a
- 1:56lot
- 1:56of
- 1:56your
- 1:57colleagues
- 1:57that
- 1:57we've
- 1:57talked
- 1:57to
- 1:58here
- 1:58at
- 1:58nrf.
- 1:58I've
- 1:58heard
- 1:59you
- 1:59say
- 1:59this,
- 2:00that
- 2:00Walmart
- 2:00is
- 2:01people
- 2:01led
- 2:01and
- 2:02tech
- 2:02powered.
- 2:02Did
- 2:02I
- 2:03get
- 2:03that
- 2:03right?
- 2:03You
- 2:03got
- 2:03it
- 2:03right.
- 2:04People
- 2:04led,
- 2:04tech
- 2:04powered.
- 2:05Now,
- 2:05can
- 2:05you
- 2:06talk
- 2:06to
- 2:06us
- 2:06a
- 2:06little
- 2:07bit
- 2:07about,
- 2:07in
- 2:08your
- 2:08role,
- 2:09what
- 2:09technologies
- 2:10you're
- 2:10seeing
- 2:10that
- 2:11are
- 2:11of
- 2:11interest
- 2:11to
- 2:12you
- 2:12as
- 2:13you
- 2:13kind
- 2:13of
- 2:13go
- 2:13forward,
- 2:14trying
- 2:14to,
- 2:15you
- 2:15know,
- 2:15tech
- 2:16power
- 2:16the
- 2:16people
- 2:16in
- 2:16the
- 2:16space.
- 2:17Yeah.
- 2:17And
- 2:17what
- 2:17I
- 2:17love
- 2:17about
- 2:17that
- 2:18is
- 2:18you
- 2:18got
- 2:18to
- 2:18have
- 2:18a
- 2:18North
- 2:19Star,
- 2:19you
- 2:19know,
- 2:19and
- 2:20our
- 2:20founder
- 2:21in
- 2:2192,
- 2:21before
- 2:22he
- 2:22passed
- 2:22away,
- 2:22got
- 2:22the
- 2:22medal
- 2:23of
- 2:23Freedom,
- 2:23and
- 2:23he
- 2:23talked
- 2:23about
- 2:24this,
- 2:25you
- 2:25know,
- 2:25framework
- 2:25of
- 2:26making
- 2:26it
- 2:26better
- 2:26to
- 2:27live.
- 2:27Right.
- 2:27Because.
- 2:28And
- 2:28doing
- 2:29that
- 2:29in
- 2:29America,
- 2:29like
- 2:30that
- 2:30was
- 2:30one
- 2:30of
- 2:30his
- 2:30goals.
- 2:30And
- 2:31so
- 2:31then
- 2:31save
- 2:31money,
- 2:32you
- 2:32know,
- 2:32helping
- 2:32people
- 2:33save
- 2:33money
- 2:33and
- 2:33live
- 2:33better.
- 2:34Yeah.
- 2:34Frame.
- 2:34And
- 2:34so
- 2:35then
- 2:35when
- 2:35I
- 2:35look
- 2:35at
- 2:35that
- 2:36like
- 2:36having
- 2:361.2
- 2:37million
- 2:37associates,
- 2:37the
- 2:38ability
- 2:38to
- 2:38do
- 2:38that
- 2:39is
- 2:39how
- 2:39do
- 2:39I
- 2:39create
- 2:39and
- 2:40curate
- 2:40an
- 2:40opportunity
- 2:41to
- 2:41have
- 2:41them
- 2:41empowered
- 2:42to
- 2:42delight
- 2:43the
- 2:43customer.
- 2:43So
- 2:44with
- 2:44that,
- 2:44I'll
- 2:44go
- 2:44into
- 2:45a
- 2:45technology,
- 2:45you
- 2:45know,
- 2:46we
- 2:46here
- 2:46at
- 2:46the
- 2:46Vujin
- 2:47Group
- 2:47booth,
- 2:47but
- 2:48we're
- 2:48partnering
- 2:48with
- 2:49them
- 2:49on
- 2:49digital
- 2:49shelf
- 2:49labels.
- 2:50Yeah.
- 2:50When
- 2:51I
- 2:51think
- 2:51about,
- 2:51it's
- 2:51just
- 2:51not
- 2:52the
- 2:52price
- 2:52on
- 2:52there,
- 2:52but
- 2:52there's,
- 2:53you
- 2:53know,
- 2:53the
- 2:54LED
- 2:54light
- 2:55that
- 2:55allows
- 2:55an
- 2:55associate,
- 2:56when
- 2:56they
- 2:56show
- 2:56up
- 2:56on
- 2:56day
- 2:57one
- 2:57to
- 2:57where
- 2:57it
- 2:57can
- 2:57light
- 2:58up
- 2:58when
- 2:58they
- 2:58hit
- 2:58it
- 2:58on
- 2:59the
- 2:59device
- 2:59to
- 2:59say,
- 2:59oh,
- 2:59my
- 3:00goodness,
- 3:00that's
- 3:00where
- 3:00the
- 3:00item
- 3:01is
- 3:01if
- 3:01I
- 3:01have
- 3:01to
- 3:01stock
- 3:01it
- 3:02or
- 3:02if
- 3:02I
- 3:02have
- 3:02to
- 3:02pick
- 3:02it
- 3:03for
- 3:03a
- 3:03customer.
- 3:03So
- 3:04part
- 3:04of
- 3:04our
- 3:04responsibility,
- 3:05and
- 3:05my
- 3:05responsibility
- 3:06specifically,
- 3:06is
- 3:06to
- 3:07make
- 3:07sure
- 3:07what
- 3:07technology
- 3:08we
- 3:08invest
- 3:08in
- 3:09allows
- 3:09the
- 3:09associate
- 3:10to
- 3:10have
- 3:10a
- 3:10great
- 3:11experience
- 3:11with
- 3:11the
- 3:12customer.
- 3:12Yeah.
- 3:12And
- 3:12so
- 3:13that's.
- 3:13That's
- 3:13really,
- 3:13you
- 3:14know,
- 3:14how
- 3:14I
- 3:14frame
- 3:15our
- 3:15North
- 3:15Star
- 3:16to
- 3:16kind
- 3:16of
- 3:16our
- 3:16operating
- 3:17system
- 3:17to
- 3:18make
- 3:18sure
- 3:18we
- 3:18deliver
- 3:18the
- 3:19best
- 3:19place
- 3:19to
- 3:19shop
- 3:19and
- 3:19work.
- 3:19Yeah.
- 3:20Right.
- 3:20And
- 3:20having
- 3:21worked
- 3:21in
- 3:21the
- 3:21stores
- 3:21ourselves,
- 3:22I
- 3:22can't
- 3:22imagine.
- 3:22I
- 3:23can
- 3:23imagine
- 3:23that
- 3:23the
- 3:23store
- 3:24teams
- 3:24are
- 3:24loving
- 3:24the
- 3:24fact
- 3:24that
- 3:25there's
- 3:25potentially
- 3:25no
- 3:25ad
- 3:25takedown
- 3:26ever
- 3:26again
- 3:28or
- 3:29set
- 3:29up
- 3:29or
- 3:29take
- 3:29down,
- 3:30you
- 3:30know.
- 3:30Right.
- 3:30Set
- 3:30up,
- 3:31really
- 3:31more
- 3:31so
- 3:31than
- 3:31takedown.
- 3:32But.
- 3:32But,
- 3:33yeah.
- 3:33All
- 3:33right,
- 3:34so
- 3:34you
- 3:34guys
- 3:34are
- 3:34always
- 3:35piloting
- 3:35new
- 3:35technology.
- 3:36We
- 3:36follow
- 3:36you
- 3:37guys
- 3:37constantly.
- 3:37I
- 3:37think
- 3:37you're
- 3:38in
- 3:38our
- 3:38fast
- 3:38five
- 3:39every
- 3:39single
- 3:39week.
- 3:40What
- 3:40have
- 3:40you
- 3:41found
- 3:41is
- 3:41an
- 3:41ingredient
- 3:42to
- 3:42successfully
- 3:43roll
- 3:43out
- 3:44a
- 3:44technology,
- 3:44especially
- 3:45when
- 3:45it
- 3:45impacts
- 3:45the
- 3:45store
- 3:46level
- 3:46teams.
- 3:46Yeah.
- 3:47I
- 3:47think
- 3:47for
- 3:47me
- 3:47is
- 3:47make
- 3:48sure
- 3:48you
- 3:48don't
- 3:48invest
- 3:48in
- 3:49technology.
- 3:49Just
- 3:49to
- 3:49invest
- 3:50in
- 3:50technology.
- 3:51A
- 3:51few
- 3:51things
- 3:51I
- 3:51think
- 3:52it
- 3:52has
- 3:52to
- 3:52enhance.
- 3:53It
- 3:53has
- 3:53to
- 3:53enhance
- 3:54the
- 3:54speed
- 3:54of
- 3:55what
- 3:55you're
- 3:55doing,
- 3:55which
- 3:55then
- 3:56equates
- 3:56to
- 3:56productivity.
- 3:57So
- 3:57if
- 3:57I'm
- 3:57thinking
- 3:57of
- 3:57being
- 3:58an
- 3:58associate.
- 3:58Price
- 3:59changes.
- 3:59For
- 4:00example,
- 4:00when
- 4:00we
- 4:00think
- 4:01about
- 4:01the
- 4:01partnership
- 4:01with
- 4:02Fusion
- 4:02Group,
- 4:03Man,
- 4:03I
- 4:04used
- 4:04to
- 4:04have
- 4:04to
- 4:04go
- 4:04in
- 4:04the
- 4:04back
- 4:04with
- 4:05a
- 4:05Garvey
- 4:05gun.
- 4:05I
- 4:05had
- 4:05to
- 4:06scan
- 4:06the
- 4:06label.
- 4:07Right.
- 4:07Then
- 4:07I'd
- 4:07have
- 4:07to
- 4:07go
- 4:08back
- 4:08and
- 4:08get
- 4:08the
- 4:08little
- 4:08perforated
- 4:09sheet
- 4:09with
- 4:10all
- 4:10the
- 4:10things
- 4:10on
- 4:10them,
- 4:11rip
- 4:11them
- 4:11off,
- 4:11get
- 4:11paper
- 4:12cuts.
- 4:12Oh,
- 4:12my
- 4:12God.
- 4:13And
- 4:13I
- 4:13could
- 4:13keep
- 4:14going.
- 4:15For
- 4:15me,
- 4:15it
- 4:15was
- 4:16every
- 4:16Sunday.
- 4:16It
- 4:16was,
- 4:17it
- 4:17was,
- 4:17it
- 4:17was,
- 4:17it
- 4:17was
- 4:17awful.
- 4:19And
- 4:19then
- 4:19to
- 4:19think
- 4:20about,
- 4:20now
- 4:20I'm
- 4:20going
- 4:20to
- 4:20be
- 4:21able
- 4:21to
- 4:21take
- 4:21the
- 4:21operating
- 4:22system,
- 4:22which
- 4:22is
- 4:22a
- 4:23phone
- 4:23in
- 4:23our
- 4:23pocket.
- 4:24Yeah.
- 4:24Two
- 4:24clicks
- 4:24in.
- 4:25Yeah.
- 4:25And
- 4:25then
- 4:26the
- 4:26price
- 4:26changes
- 4:27that
- 4:27we
- 4:27actually,
- 4:27you
- 4:28know,
- 4:28are
- 4:28rolling
- 4:28out
- 4:29to
- 4:29our
- 4:29customers,
- 4:30they're
- 4:30like
- 4:30that.
- 4:30Like
- 4:31that
- 4:31changes
- 4:32your
- 4:32life.
- 4:32And
- 4:32so
- 4:32I'm
- 4:32thinking
- 4:33about
- 4:33when
- 4:33I
- 4:33started
- 4:34to.
- 4:34Now
- 4:34I
- 4:34will
- 4:35remember
- 4:35the
- 4:35day
- 4:36when
- 4:36that
- 4:37tedious
- 4:37task
- 4:38is
- 4:38no
- 4:38longer.
- 4:39Yeah,
- 4:39yeah.
- 4:39And
- 4:40that's
- 4:40really
- 4:40how
- 4:41I
- 4:41look
- 4:41at
- 4:41it
- 4:41and
- 4:41how
- 4:42we
- 4:42look
- 4:42at
- 4:42it.
- 4:42And
- 4:42you
- 4:42can,
- 4:43you
- 4:43can
- 4:43frame
- 4:43that
- 4:43to
- 4:43different
- 4:44technologies
- 4:44around
- 4:44our
- 4:45store.
- 4:45Right.
- 4:46And
- 4:46the
- 4:46idea,
- 4:46too,
- 4:46is
- 4:47ultimately,
- 4:47like
- 4:47we
- 4:47heard
- 4:47from
- 4:48probably
- 4:48Tractor
- 4:48Supply,
- 4:48too,
- 4:49is
- 4:49to
- 4:49give
- 4:49your
- 4:50store
- 4:50associates
- 4:50more
- 4:51time
- 4:51to
- 4:51spend
- 4:51with
- 4:52the
- 4:52customers.
- 4:52Right.
- 4:53That's
- 4:53how
- 4:53you
- 4:53measure
- 4:54productivity
- 4:54at
- 4:54the
- 4:54end
- 4:54of
- 4:55the
- 4:55day.
- 4:55Yeah.
- 4:55And
- 4:55for
- 4:55us,
- 4:56you
- 4:56know,
- 4:56obviously,
- 4:56when
- 4:56the
- 4:57associate
- 4:57sentiment
- 4:57goes
- 4:58up
- 4:58and
- 4:58you
- 4:58feel
- 4:59like
- 4:59you
- 4:59had
- 4:59a
- 4:59good
- 5:00day's
- 5:00work
- 5:00and
- 5:00you
- 5:00got
- 5:01some
- 5:01things
- 5:01done,
- 5:02there's
- 5:02nothing
- 5:02like
- 5:02that.
- 5:03And,
- 5:03you
- 5:03know,
- 5:03turnover
- 5:04is
- 5:04important
- 5:04in
- 5:04retail.
- 5:05When
- 5:05you
- 5:06think
- 5:06of
- 5:06the,
- 5:06what
- 5:07I
- 5:07would
- 5:07say
- 5:07is
- 5:07the
- 5:07transient
- 5:08nature
- 5:08of,
- 5:08like,
- 5:08having
- 5:08to
- 5:09hire
- 5:09someone
- 5:09else
- 5:09in,
- 5:09if
- 5:10we're
- 5:10able
- 5:10to
- 5:10mitigate
- 5:10that
- 5:11and
- 5:11lower
- 5:11that
- 5:11and
- 5:11increase
- 5:12our
- 5:12retention,
- 5:13that's
- 5:13the
- 5:13opportunity
- 5:13where
- 5:14I
- 5:14don't
- 5:14have
- 5:14to
- 5:14retrain
- 5:14someone
- 5:15and
- 5:15we
- 5:15can
- 5:15continue
- 5:15to
- 5:15go
- 5:16on
- 5:16the
- 5:16journey
- 5:16of
- 5:17what
- 5:17we're
- 5:17doing
- 5:17to
- 5:17try
- 5:17to
- 5:17put
- 5:18people
- 5:18in
- 5:18a
- 5:18position
- 5:18to
- 5:18say,
- 5:19save
- 5:19money,
- 5:19live
- 5:19better
- 5:19when
- 5:19they
- 5:19come
- 5:20to
- 5:20Walmart.
- 5:20Yeah.
- 5:20Well
- 5:20said.
- 5:21I
- 5:22have
- 5:22a
- 5:22kind
- 5:23of
- 5:23a
- 5:23ethereal
- 5:24question
- 5:24for
- 5:25you,
- 5:25but
- 5:25if
- 5:25you,
- 5:26if
- 5:27you
- 5:27could
- 5:28find
- 5:28a
- 5:28technology
- 5:29to
- 5:29solve,
- 5:30like
- 5:30the
- 5:30number
- 5:31one
- 5:31challenge
- 5:32that
- 5:32your
- 5:32store
- 5:32associates
- 5:33are
- 5:33finding,
- 5:34are
- 5:34encountering
- 5:35right
- 5:35now
- 5:35in
- 5:35their
- 5:35day
- 5:36to
- 5:36day.
- 5:36Yeah.
- 5:36Like
- 5:36retail.
- 5:37I'll
- 5:37take
- 5:37this
- 5:37broadly,
- 5:38but
- 5:38specifically
- 5:38for
- 5:38Walmart.
- 5:39So
- 5:39that
- 5:40term,
- 5:40when
- 5:40it
- 5:40looks
- 5:41at,
- 5:41on
- 5:41an
- 5:41app,
- 5:42if
- 5:42I'm
- 5:42going
- 5:42onto
- 5:42Walmart.com,
- 5:43your
- 5:44accuracy,
- 5:44availability
- 5:45allows
- 5:45me
- 5:45the
- 5:45opportunity.
- 5:46Opportunity
- 5:46to
- 5:46shop.
- 5:47If
- 5:47you
- 5:47walk
- 5:47in
- 5:47a
- 5:47store,
- 5:48your
- 5:48accuracy
- 5:48of
- 5:48availability
- 5:49allows
- 5:49me
- 5:49the
- 5:50opportunity
- 5:50to
- 5:50get
- 5:50to
- 5:50the
- 5:50shelf
- 5:51and
- 5:51have
- 5:51the
- 5:52best
- 5:52opportunity
- 5:52to
- 5:52get
- 5:52what
- 5:53we
- 5:53can
- 5:53get.
- 5:54So
- 5:54with
- 5:54that,
- 5:54that's
- 5:55kind
- 5:55of
- 5:55this
- 5:55framing
- 5:56of
- 5:56our
- 5:56operating
- 5:57system.
- 5:57And
- 5:57then
- 5:57what
- 5:58technologies
- 5:58will
- 5:59drive
- 5:59that?
- 6:00There
- 6:00are
- 6:00several
- 6:00things
- 6:00that
- 6:01we're
- 6:01doing,
- 6:01but
- 6:01I
- 6:01want
- 6:02to
- 6:02stay
- 6:02here
- 6:02with
- 6:02digital
- 6:03shelf
- 6:03labels.
- 6:03This
- 6:04opportunity
- 6:04to
- 6:04take
- 6:04the
- 6:04tedious
- 6:05task.
- 6:05I
- 6:05told
- 6:05you
- 6:06ahead
- 6:06of
- 6:06time.
- 6:06But
- 6:07now
- 6:07think
- 6:07about
- 6:07someone
- 6:08that's
- 6:08going
- 6:08to
- 6:08be
- 6:08stocking
- 6:09product
- 6:09comes
- 6:09in.
- 6:10I've
- 6:10only
- 6:11worked
- 6:11in
- 6:11a
- 6:11store
- 6:11for
- 6:11two
- 6:12days.
- 6:12I'm
- 6:12going
- 6:13to
- 6:13find
- 6:13cinnamon
- 6:14spice.
- 6:14And
- 6:14you
- 6:14guys
- 6:15have
- 6:15ever
- 6:15been
- 6:15in
- 6:15the
- 6:15spice
- 6:16aisle.
- 6:16There's
- 6:17a
- 6:17lot,
- 6:17you
- 6:17know,
- 6:18that's.
- 6:19That's
- 6:19no
- 6:19man's
- 6:19land.
- 6:20Exactly.
- 6:21So
- 6:21but
- 6:22if
- 6:22I
- 6:22don't
- 6:22know
- 6:22that
- 6:23and
- 6:23say
- 6:23I'm
- 6:23not
- 6:23the
- 6:24shopper,
- 6:24but
- 6:24then
- 6:24I
- 6:24get
- 6:24close
- 6:25to
- 6:25it,
- 6:25I
- 6:25hit
- 6:25the
- 6:25button
- 6:25and
- 6:26then
- 6:26something
- 6:26lights
- 6:27up
- 6:27to
- 6:27tell
- 6:27me
- 6:28that
- 6:28experience,
- 6:29like,
- 6:29changes
- 6:30my
- 6:30life.
- 6:30Yeah.
- 6:31So
- 6:31cream
- 6:32of
- 6:32tartar,
- 6:32does
- 6:32this
- 6:33go
- 6:33in
- 6:33the
- 6:33sea
- 6:33or
- 6:34the
- 6:34T's?
- 6:34I
- 6:34don't
- 6:34know.
- 6:35So.
- 6:35So
- 6:35now.
- 6:36Right.
- 6:36Able
- 6:36to
- 6:36leverage
- 6:36technology.
- 6:37Yeah.
- 6:38To
- 6:38be
- 6:38able
- 6:38to
- 6:38do
- 6:38that.
- 6:38And
- 6:39all
- 6:39we
- 6:39need
- 6:39to
- 6:39do
- 6:39is
- 6:39get
- 6:40them
- 6:40proximity
- 6:40to
- 6:40where
- 6:41it
- 6:41would
- 6:41be
- 6:41in
- 6:41an
- 6:41aisle,
- 6:41and
- 6:42then
- 6:42we're
- 6:42able
- 6:42to
- 6:42do.
- 6:42Do
- 6:43through
- 6:43views
- 6:43and
- 6:43groups.
- 6:43DSLs.
- 6:44Light
- 6:44it
- 6:44up.
- 6:45And
- 6:45then
- 6:45they're
- 6:45able
- 6:45to
- 6:46either
- 6:46stock
- 6:46it
- 6:46and
- 6:46then
- 6:46the
- 6:47people
- 6:47that
- 6:47go
- 6:47around
- 6:47digitally
- 6:48shopping.
- 6:48So
- 6:48if
- 6:48you
- 6:48show
- 6:48up
- 6:49to
- 6:49the
- 6:49store
- 6:49and
- 6:49I'm
- 6:49gonna
- 6:49put
- 6:49it
- 6:50in
- 6:50your
- 6:50trunk,
- 6:51that
- 6:51person
- 6:51running
- 6:52around
- 6:52doing
- 6:52your
- 6:52order,
- 6:53they
- 6:53have
- 6:53a
- 6:53better
- 6:54experience.
- 6:54Well,
- 6:54I
- 6:55have
- 6:55to
- 6:55imagine
- 6:55that
- 6:56it
- 6:56comes
- 6:56in
- 6:57like
- 6:57the.
- 6:57The
- 6:58inventory
- 6:58availability
- 6:59thing
- 6:59is
- 6:59so
- 6:59key
- 7:00too,
- 7:00I
- 7:00think,
- 7:01because
- 7:01that
- 7:02ends
- 7:02up
- 7:02being
- 7:03like.
- 7:04Right.
- 7:04Yes.
- 7:04And
- 7:04so
- 7:05that
- 7:05sentiment
- 7:06of,
- 7:06okay,
- 7:07I
- 7:07came
- 7:07into
- 7:08150,000
- 7:09square
- 7:10foot
- 7:10box,
- 7:11and
- 7:11I
- 7:11have
- 7:12a
- 7:12great
- 7:13point
- 7:13of
- 7:13items
- 7:13like
- 7:14that
- 7:14is
- 7:14anxiety.
- 7:15If
- 7:15I
- 7:15could
- 7:15mitigate
- 7:16that
- 7:16anxiety.
- 7:17Yeah.
- 7:17The
- 7:17pep
- 7:17in
- 7:18my
- 7:18step
- 7:18kind
- 7:18of
- 7:18changes.
- 7:19And
- 7:19then
- 7:19when
- 7:19I
- 7:19actually
- 7:20go
- 7:20get
- 7:20something
- 7:20done
- 7:21and
- 7:21it
- 7:21resolves
- 7:21in
- 7:22me
- 7:22being
- 7:22efficient
- 7:22in
- 7:22the
- 7:23time
- 7:23that
- 7:23you
- 7:23said
- 7:24that
- 7:24it
- 7:24would
- 7:24take,
- 7:24Then
- 7:25all
- 7:25of
- 7:25a
- 7:25sudden,
- 7:25I
- 7:25have
- 7:26a
- 7:26great
- 7:26relationship
- 7:27with
- 7:27you,
- 7:27the
- 7:27company,
- 7:28and
- 7:28then
- 7:28let's
- 7:29just
- 7:29repeat
- 7:29that
- 7:29thing
- 7:30over
- 7:30and
- 7:30over
- 7:30again.
- 7:30And
- 7:31then
- 7:31my
- 7:31job
- 7:31is
- 7:32to
- 7:32make
- 7:32sure
- 7:32I'm
- 7:32still
- 7:32listening
- 7:33to
- 7:33that
- 7:33team.
- 7:33On
- 7:33what
- 7:34things
- 7:34can
- 7:34we
- 7:34continue
- 7:34to
- 7:35do.
- 7:35Yeah.
- 7:35To
- 7:35enhance
- 7:36as
- 7:36we
- 7:36go
- 7:36to
- 7:36that
- 7:37next
- 7:37experience.
- 7:37What
- 7:38else
- 7:38is
- 7:38creating
- 7:38that
- 7:39friction.
- 7:39Yeah.
- 7:39That
- 7:39you're
- 7:39talking
- 7:40about.
- 7:40Yeah,
- 7:40it's
- 7:40a
- 7:41great
- 7:41point.
- 7:41Inventory
- 7:41accuracy
- 7:42seems
- 7:42like
- 7:42the
- 7:42next
- 7:42frontier
- 7:43of
- 7:43retail
- 7:43in
- 7:43terms
- 7:43of
- 7:43how
- 7:44things
- 7:44are
- 7:44going
- 7:44to
- 7:44get
- 7:44done
- 7:44and
- 7:45how
- 7:45things
- 7:45are
- 7:45going
- 7:45to
- 7:45continue
- 7:45to
- 7:46improve.
- 7:46All
- 7:47right.
- 7:47I
- 7:47have
- 7:47to.
- 7:47I
- 7:47can't
- 7:48let
- 7:48you
- 7:48go
- 7:48without
- 7:48asking
- 7:49you
- 7:49really
- 7:49both
- 7:50this
- 7:50question.
- 7:51You're
- 7:51going
- 7:51to
- 7:51be
- 7:51on
- 7:51stage
- 7:52at
- 7:52noon
- 7:52here
- 7:52at
- 7:52nrf.
- 7:53Cedric,
- 7:54what
- 7:54are
- 7:54you
- 7:54hoping
- 7:54the
- 7:55audience
- 7:55here
- 7:55takes
- 7:56away
- 7:56from
- 7:56your
- 7:57session?
- 7:57Well,
- 7:57first
- 7:57off,
- 7:58I'm
- 7:58hoping
- 7:58that
- 7:58they
- 7:59know
- 7:59I
- 7:59know
- 7:59Ann.
- 8:01You
- 8:01got
- 8:02that?
- 8:02I
- 8:02hope
- 8:02you
- 8:03all
- 8:03hear
- 8:03that.
- 8:03I
- 8:04met
- 8:04Ann
- 8:04and
- 8:05Chris,
- 8:05so,
- 8:05you
- 8:05know,
- 8:05that's,
- 8:06that's
- 8:06the
- 8:06framing
- 8:06there.
- 8:07But
- 8:07if
- 8:07I'm
- 8:07being
- 8:07very
- 8:08honest,
- 8:08what
- 8:09I
- 8:09want
- 8:09to
- 8:09make
- 8:09sure
- 8:09is
- 8:09they
- 8:10understand,
- 8:10and
- 8:10that's
- 8:10why
- 8:10I'm
- 8:11excited
- 8:11you're
- 8:11doing
- 8:11it.
- 8:11In
- 8:12with
- 8:12me
- 8:12is
- 8:12like,
- 8:13in
- 8:13a
- 8:13very
- 8:13palatable
- 8:14way.
- 8:15Walk
- 8:15through
- 8:15what
- 8:16as
- 8:16a
- 8:16retailer,
- 8:16you
- 8:17should
- 8:17be
- 8:17thinking
- 8:17about
- 8:18as
- 8:18you're
- 8:18investing
- 8:18in
- 8:19technology,
- 8:19it
- 8:19costs
- 8:20money,
- 8:20but
- 8:21if
- 8:21your
- 8:21capital
- 8:21is
- 8:22going
- 8:22to
- 8:22enable
- 8:22your
- 8:23assets
- 8:23to
- 8:24simplify
- 8:24the
- 8:24experience
- 8:25for
- 8:25the
- 8:25customer,
- 8:25to
- 8:26give
- 8:26them
- 8:26speed
- 8:26and
- 8:26time
- 8:27back,
- 8:27they're
- 8:27going
- 8:27to
- 8:28repeat
- 8:28it.
- 8:28And
- 8:29so
- 8:29if
- 8:30we
- 8:30can
- 8:30get
- 8:30that
- 8:30framing
- 8:31across
- 8:31and
- 8:32some
- 8:33examples
- 8:33of
- 8:33what
- 8:34that
- 8:34looks
- 8:34like,
- 8:34I'm
- 8:35actually
- 8:35excited.
- 8:35I
- 8:35love
- 8:36Walmart,
- 8:36but
- 8:36I'm
- 8:36also
- 8:37excited
- 8:37for
- 8:37those
- 8:38people
- 8:38young
- 8:38in
- 8:38their
- 8:38careers,
- 8:39doing
- 8:39different
- 8:40things
- 8:40around
- 8:40retail
- 8:41space
- 8:41to
- 8:41be
- 8:41able
- 8:42to
- 8:42say,
- 8:42hey,
- 8:42we're
- 8:42going
- 8:42to
- 8:43take
- 8:43this
- 8:43and
- 8:43drive
- 8:43this,
- 8:43because
- 8:44competition
- 8:44actually
- 8:45drives
- 8:45us
- 8:45to
- 8:45do
- 8:45better
- 8:46for
- 8:46the
- 8:46customer.
- 8:47And
- 8:47so
- 8:47that's
- 8:47what's
- 8:47exciting
- 8:48for
- 8:48me.
- 8:48And
- 8:48also,
- 8:49you
- 8:49know,
- 8:49I
- 8:49want
- 8:49them
- 8:49to
- 8:49understand
- 8:50Walmart
- 8:50is
- 8:50the
- 8:51best
- 8:51place
- 8:51to
- 8:51work.
- 8:51And
- 8:51it
- 8:51is
- 8:52a
- 8:52great
- 8:52time
- 8:53frame
- 8:53right
- 8:53now
- 8:53to
- 8:54be
- 8:54a
- 8:54Walmart
- 8:54associate.
- 8:55And
- 8:55we'd
- 8:55love
- 8:55you
- 8:56to
- 8:56join
- 8:56our
- 8:56teams
- 8:56and
- 8:57go
- 8:57on
- 8:57this
- 8:57journey
- 8:57with
- 8:57us
- 8:58as
- 8:58well.
- 8:58Yeah,
- 8:59well,
- 9:00that
- 9:00was
- 9:00very
- 9:00well
- 9:01said.
- 9:01I'm
- 9:01very
- 9:02excited
- 9:02to
- 9:02be
- 9:02on
- 9:02stage
- 9:03with
- 9:03you
- 9:03later.
- 9:04Um,
- 9:04so
- 9:05we
- 9:05want
- 9:05to
- 9:05give
- 9:05a
- 9:06quick
- 9:06shout
- 9:07out
- 9:07again
- 9:07to
- 9:07Fusion
- 9:07Group
- 9:08for
- 9:08making
- 9:08all
- 9:09the
- 9:09coverage
- 9:10of
- 9:10our
- 9:10NRF
- 9:112025
- 9:12coverage
- 9:12possible.
- 9:13Again
- 9:13comes
- 9:14up
- 9:14by
- 9:14booth
- 9:144938.
- 9:15Thank
- 9:16you
- 9:16so
- 9:16much
- 9:16to
- 9:16Cedric
- 9:17for
- 9:17making
- 9:17time.
- 9:17I
- 9:18know
- 9:18you
- 9:18have
- 9:18a
- 9:18lot.
- 9:18Yeah,
- 9:18I
- 9:18know
- 9:18you're
- 9:19busy,
- 9:19man.
- 9:19Thank
- 9:19you.
- 9:20And
- 9:20thanks
- 9:20to
- 9:20all
- 9:21of
- 9:21you
- 9:21for
- 9:21following
- 9:21along.
- 9:22So,
- 9:22until
- 9:23our
- 9:23next
- 9:23interview,
- 9:24we
- 9:24still
- 9:24have
- 9:25a
- 9:25couple
- 9:25more
- 9:25later
- 9:25to
- 9:26do.
- 9:26Yes,
- 9:26we
- 9:26do.
- 9:26Ann,
- 9:27we're
- 9:27not
- 9:27done
- 9:27yet.
- 9:27No.
- 9:28Until
- 9:28then,
- 9:29be
- 9:29careful
- 9:29out
- 9:29there.
- 9:30Take
- 9:30care.