Latest / Humans of Growth: Stories & Strategies Behind Business Growth & Business Development
Operations Systems: How to Delegate Without Losing Control
You’re not too busy to grow.
You just don’t have the right operations systems in place.
In this episode of Humans of Growth, I sit down with Brandon Bowers, COO of SMB Team, to unpack what actually keeps founders stuck in the day-to-day — and how to fix it. We break down delegation, documentation, hiring triggers, and the systems required to scale without burning out.
Inside this conversation, you’ll learn:
✔ How to create standard operating procedures without overcomplicating them
✔ Why Loom videos are the cheat code to documenting your brain
✔ The role of capacity planning in knowing…
The skinny
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