Latest / Coopers' Code / A Masterclass in Doing Plaintiff Law Right with John Feder
Transcript
- 0:00We get to interact with families, we see their
- 0:02resilience, we spend time with them and their courage is
- 0:06amazing. But we also get to through to we
- 0:09can fight the bullshit. We can get to the truth of the
- 0:11story because that's what a good litigator is, is a good
- 0:15storyteller that has the facts right.
- 0:17And you want to be that most credible person in the courtroom
- 0:21who's giving you the facts. You want it to be the plaintiff
- 0:24lawyer. You want it to be us, not the
- 0:26defense lawyer. Howdy and welcome to the show.
- 0:31Cooper's Code focuses on legal issues and notable
- 0:34practitioners, distilling wisdom so we all achieve the best
- 0:37results for our clients. I'm Miles Cooper and I'm
- 0:40thrilled to share this conversation with John Fader.
- 0:43John is a Titan of consumer advocacy with almost 50 years of
- 0:47experience fighting for injured people and grieving families.
- 0:50His combination of professional excellence and personal warmth
- 0:53make him one of the most respected voices in consumer
- 0:56advocacy today. Beyond his record 8 figure
- 0:59cases, he's committed to service in our profession as a past
- 1:03president of both the Consumer Attorneys of California and the
- 1:06San Francisco Trialers Association.
- 1:08When he's not championing justice, John is an outdoor
- 1:11enthusiast who loves water skiing by swimming with his
- 1:13family. He's also a passionate Giants
- 1:15and Cal Bears fan, though nothing makes him happier than
- 1:19hanging out with his extended family, including three old kids
- 1:23and his grandchildren. So please sit back and enjoy
- 1:26this wide-ranging and deeply heartfelt conversation with
- 1:29John. Welcome to the show, John.
- 1:34Thank you, Miles. Great to be here.
- 1:36It's really nice to have you always starting kind of the same
- 1:39place, which is a little bit about your background and and
- 1:42what brought you to the law in the 1st place.
- 1:43So where did you go up? Where'd you go to school and and
- 1:46why are you a lawyer? Great question.
- 1:49I I grew up in San Francisco, out in the avenues, never saw
- 1:52the sun. It was always foggy.
- 1:54We were kind of near the Golden Gate Bridge, where the foghorns
- 1:57at night, where our daily nightly melody went to
- 2:02Washington High School. And there I became radicalized
- 2:06by a history teacher named Effie Pandel, who studied the
- 2:10Industrial Revolution and the Haymarket Square Square Trial.
- 2:16And the civics class changed my life.
- 2:20And in high school I was protesting against the Vietnam
- 2:23War and in Golden Gate Park, and I was reading about all these
- 2:28young children terribly injured while trying to manufacture
- 2:31things in England. And so as a high schooler, a
- 2:36tall, skinny kid with a big, huge head of hair, I wanted to
- 2:40make a difference. I went to Cal in 1971 and worked
- 2:45a couple of school years at Consumer Action in San Francisco
- 2:50trying to help people and make a difference, and I admired the
- 2:54hell out of Ralph Nader. I read his book Unsafe at Any
- 2:58Speed about the Chevy Corvair and I just thought practicing
- 3:03law and being a consumer advocate would be perfect for
- 3:08what my desire was to reform the world.
- 3:14I worked in Washington DC for a summer working for a congressman
- 3:17named Jerry Walde who was a lame duck guy out of Antioch.
- 3:21He had run for governor in in 1974 and lost to Jerry Brown,
- 3:26but he was on the House Judiciary Committee that was
- 3:30debating the impeachment resolutions.
- 3:33Interesting. Hated Nixon with a passion.
- 3:35I hated Nixon, Walde was very fair, but it was a beautiful
- 3:39thing. On August 8th, 1974, when Nixon
- 3:42resigned, I we were like dancing at Lafayette Park outside of DC,
- 3:46celebrating. And little did I know that the
- 3:524050 years later we'd have somebody like our current
- 3:58president in the White House. But I wanted to fight for the
- 4:02little guy and couldn't, couldn't land a job with a great
- 4:08plaintiff firm right out of law school.
- 4:10I'm going to back up to because we, we bounced over law school.
- 4:13So where'd you end up deciding to go for that?
- 4:17I went right after Cal. I went to Hastings Law School
- 4:21and I thought about postponing it because I had had a job offer
- 4:24to work in DC in the Office of Policy Development, which is
- 4:28where I was working after my senior year in during the summer
- 4:32and glad I started Hastings. I met a lot of great people, had
- 4:37some great professors. Ironically, it was the over 65
- 4:41club that they were famous for. Did you have Prosser?
- 4:44No, I didn't have Prosser had Larry Eldridge, but we used the
- 4:47Prosser book as our Bible. We've touched on the Over 65
- 4:51club in a previous episode, but just so people don't have to
- 4:54yes, what is the Over 65 club for?
- 4:56For yes. And now that I'm over 65, it
- 4:58seems ironic, But these were thought to be the venerated old
- 5:03wise professors who had come out of retirement to teach law
- 5:08school. And so Hastings attracted a
- 5:10whole group of professors, typically men at that time, but
- 5:14there were a few women in their 70s and 80s generally who were
- 5:19willing to teach 1st and 2nd year law students.
- 5:22And so I, I thought it was great.
- 5:25I met my wife there my third year in law school, my wife Sue,
- 5:30And that was wonderful. I only had five more months left
- 5:33of law school. And so I'm so glad I met her
- 5:36while I was still in school. And I knew I didn't want to work
- 5:40for a big corporation. I did not want to do business
- 5:43law. And the day that I got sworn in
- 5:48as a lawyer, my dad took me to lunch.
- 5:51And right after lunch, I'm dressed in a suit and tie with
- 5:54my resume in hand. I just walked the streets in San
- 5:57Francisco after consulting the Hastings placement office,
- 6:00looking for jobs where I could be a trial lawyer.
- 6:05And so I had nothing lined up that day.
- 6:08I went into the offices of Winningham, Roberts and Roji,
- 6:12which was house counsel for Liberty Mutual.
- 6:15So this is 1978 and the guy that interviewed me was a huge Giants
- 6:20fan. So I think what appealed to him
- 6:22about me was my knowledge of Giants trivia.
- 6:25So that's how and why I think I got hired.
- 6:28I started at the princely salary of about 7 or 8 bucks an hour.
- 6:33They didn't have a full time attorney position open, but they
- 6:36said they would shortly. But they were offering me to
- 6:39jury trial three weeks down the road.
- 6:43So I tried a case 8 day jury trial in front of Gerald O'Gara,
- 6:48who was probably, I don't know, 90 at the time and had a great
- 6:51time and won a defense verdict for my client.
- 6:55But when I when I interviewed, I said I really want to be a
- 6:58plaintiff lawyer. I had sent a resume to Ron
- 7:01Rouda, ironically never heard back from him in 1978.
- 7:04And so I started working as a defense lawyer and I loved being
- 7:08in trial. And I just found it really
- 7:12fascinating and exciting and. Was Ron with Marvin Lewis then
- 7:16or was he on his own? He was with Marvin Lewis then in
- 7:181978, and I've had like 8 or 9 trials and a friend of his named
- 7:27Conrad Donner was friendly with my mom.
- 7:29And Ron said he was told Conrad he was looking for somebody.
- 7:33And then I had a case where I was deposing his client.
- 7:36Ron Ruta was the plaintiff lawyer.
- 7:38He'd got a fair amount of money from this other law firm, this
- 7:41other defendant. And I took a real hard nosed
- 7:44position. I took a really good depo.
- 7:47I was very well prepared. John somebody versus Sulay
- 7:52Steele. This is now in 1981 and after
- 7:56that case got resolved, he offered me a full time position.
- 8:00I said yes and June 1st of 1981 was my first day.
- 8:04I was shocked when I showed up, he was in a pink shirt and not
- 8:09in a suit and tie. It was very different from the
- 8:12insurance defense types that I spent time hanging out with.
- 8:17And he was just a really brilliant lawyer, creative,
- 8:22tenacious, fun loving guy. And you know, we, we practiced
- 8:28together for 3540 years. And I brought in Tim Teejan, who
- 8:32had been a law clerk for me at Liberty Mutual.
- 8:35And yeah, it was fortuitous because I feel now that doing
- 8:44this was what I was meant to do. And it wasn't like I was law
- 8:49review. It wasn't like, you know, I had
- 8:51a million job offers coming out of school.
- 8:53I didn't know what I wanted to do except I wanted to fight for
- 8:56the little guy. And Liberty Mutual gave me, I
- 9:00thought, great training. They had a bunch of good trial
- 9:02lawyers there. John Winningham was really quite
- 9:05a good trial lawyer. And the one thing that he said
- 9:08that I remember before I went to trial for the first time, he
- 9:12said, now, John, evaluate your performance.
- 9:15Think about all the things you did right and could be improved
- 9:19upon before the jury comes back. Because of course, as a defense
- 9:23attorney, you're not going to win every case and you might get
- 9:26hammered with some big verdicts. But I thought that was good
- 9:29advice. I'm reflecting upon that because
- 9:32that is not something that I have thought of doing and and
- 9:35that is a perfect time to really do that reflection.
- 9:38It's a good piece of advice because it's.
- 9:40Easy to take it personal if the result is not what you expected,
- 9:44not what you were hoping for, especially on the plaintiff side
- 9:47when we've lived and breathed what our clients been going
- 9:50through for all those years and we've seen their resilience and
- 9:54we're we know we need to win for their sake.
- 9:58And if you get a disappointing verdict, it's crushing.
- 10:02But I thought Mr. Winningham John had a good advice and I
- 10:08thought it was great training because I there was a lot of
- 10:11unevenness in the plaintiff bar back then.
- 10:14When you say unevenness, what do you mean?
- 10:16Lawyers that didn't seem to give a shit about their clients and
- 10:20weren't well prepared. And so I was meticulous about my
- 10:25approach even back then as a young lawyer.
- 10:27And I would go through every single page of my clients of,
- 10:30of, of the plaintiff's medical records.
- 10:33And so I knew a lot more about the plaintiff than the plaintiff
- 10:36could ever recall. And most of the plaintiff
- 10:38attorneys had not been careful to prepare their client.
- 10:43So I remember I had one case against a gentleman who was the
- 10:48president of the San Francisco Trial Lawyers.
- 10:51He's kind of a tough, hard nosed guy, and he just hadn't prepared
- 10:56his client for deposition. And I had all these letters
- 11:00she'd written her doctor about prior back pain, prior neck
- 11:03pain, prior leg pain, and he had no idea of it.
- 11:06It's a good opportunity to go into one of the things that I
- 11:09think is, is a, a hallmark of kind of your approach to the
- 11:14practice, at least from from an outsider's perspective, which is
- 11:17meticulous preparation. And I'd love for you to unpack a
- 11:21little bit for our listeners a little bit about how you
- 11:25approach, whether it's a case or a deposition or mediation or
- 11:30trial prep. How do you approach that with
- 11:34that meticulousness and do some of that learned behavior from
- 11:38your time on the defense? Some of it probably is just my
- 11:41natural curiosity. I always ask a lot of questions
- 11:46and one of the things that as a defense lawyer, I don't know
- 11:49that we hired an investigator. So I would do a lot of the the
- 11:53legwork and and talk to people that knew the plaintiff before
- 11:57and after. I remembered as a young
- 11:59plaintiff lawyer had one case where a guy that ran an antique
- 12:02shop froze the tip of his finger using a can of spray paint.
- 12:07And so I went into like a hardware store and found like 15
- 12:12different models of paint cans that had a safer nozzle design.
- 12:17And I used that information that I had gathered just go into, I
- 12:21don't know the the hardware store to show this.
- 12:23This is a defective design because it allows people to, it
- 12:27comes out super cold and allows people to suffer serious injury.
- 12:31So I think I've always been curious.
- 12:34I love learning my clients story and I think easy for me to want
- 12:40to dig in. I think a key to that is being
- 12:43able to say no to cases. You can't do a great job if you
- 12:47have a whole desk full of files that are begging for attention.
- 12:52And one of the things that Tim Teejan I think taught me is just
- 12:55say no. Send it out to somebody who's
- 12:58maybe a little bit younger, maybe a little bit more
- 13:00desperate for cases because you can't do a wonderful job for
- 13:04everybody. And what I always wanted my
- 13:06clients to feel is that their problem is my problem.
- 13:10And then I get it. I used to have a size 5 pair of
- 13:14Indian moccasins in my office to remind me that like, walk a mile
- 13:18in my client's shoes, 'cause I think lawyers are busy and it's
- 13:24very tempting to cut somebody off to get the information
- 13:29you're thinking of. OK, what's the liability
- 13:31picture? What's the insurance coverage?
- 13:33But I've learned people need to tell their story to somebody
- 13:37who's really listening and can be a human being and and a bit
- 13:43empathetic when they hear that story because you want your
- 13:46clients to feel like you've got their back.
- 13:48In terms of describing some of that listening, I, I know in one
- 13:52particular case the the family was in Canada, a Runkle death
- 13:56case and I know that that some of that listening involved lots
- 13:59of travel to Canada to be with the family to hear and
- 14:03understand who they they were. First of all, I have to say what
- 14:07a fantastic job you did working on that case with me.
- 14:10I know Brian and Pat, I know you got their story, you understood
- 14:17it and you were right alongside with me down to Riverside two
- 14:21days before the trial when we got that case settled.
- 14:24I very much enjoyed the opportunity to to work on that
- 14:27case with you. I, I, I do feel like I came in
- 14:31towards the end and had the benefit of, of seeing all the,
- 14:36again, the meticulous work that you had done in terms of
- 14:38understanding their loss and, and saw that in the, in the, the
- 14:42mock trial and, and, and other places.
- 14:44I believe you were nominated for CAOC trial lawyer, the consumer
- 14:48Lawyer of the year along with me on that case because it was a
- 14:52remarkable result and I spent a lot of time up in Canada.
- 14:56They lived in Alberta and, you know, sitting around the kitchen
- 15:02table where Patricia had been kind of the leader of the family
- 15:07and, and some would say just instrumental in the building of
- 15:10that business. And, you know, I, I use these
- 15:15wonderful storytellers, Rob and Keiko Feldman with Jurors
- 15:20Productions to film a video up there with us.
- 15:23And they, they really helped, I think, us tell the story.
- 15:28The defense attorney allowed me to do the deposition of the
- 15:32plaintiffs, his deposition in my client's home.
- 15:35And that was helpful. So I thought even the defense
- 15:38lawyer understood how terrible the loss was to this family.
- 15:43If you're enjoying what we're doing here with Cooper's code,
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- 15:53Have an interview suggestion? E-mail us at podcast at
- 15:56Cooperstown Law. It sounds like you need to have
- 16:00a pretty good relationship with your opposing counsel and and
- 16:04establish somewhere apart to be able to how you manage in your
- 16:08career to maintain that civility with the other side.
- 16:12I think it's pretty easy because especially in the Bay Area, that
- 16:16legal community is fairly small. And I think you have to treat
- 16:21people with respect, even if they're on the other side.
- 16:25And So what I try to do is, is forge a a working relationship.
- 16:29These aren't my best buddies, but I'll take them to lunch or
- 16:32go out after a deposition and grab a beard to talk with the
- 16:36men and women that are representing the other side.
- 16:39And we'll talk about personal things and and I'll give them
- 16:41advice on maybe other cases they're handling.
- 16:44And they've been a good source of referrals over the years.
- 16:47Like during the depot, it can get pretty darn heated.
- 16:50But I try not to make it personal.
- 16:54I focus on the witness and say, you know, from time to time,
- 16:57attorneys will make objections. Remember I told you there would
- 17:01be some hard questions and you still have to answer truthfully,
- 17:04even those really hard questions.
- 17:07So can you agree with me, blah, blah, blah.
- 17:09I'm trying to make it as easy as possible for the defense
- 17:12attorney not to be a jerk. Ruda taught me that Ron was very
- 17:20friendly to a lot of his adversaries and a lot of, as you
- 17:26know, Miles, a lot of our adversaries, they're listening
- 17:31to their clients who are controlling the purse strings
- 17:33about how much money they might be able to offer.
- 17:36And so I want to food, I want to spoon feed them information to
- 17:40make it easy for them to get the dough that they need to settle
- 17:44the case. I think a lot of times, you
- 17:46know, I'll ask what do you need? Like I'll send the mediation
- 17:51brief. Is there something you need
- 17:53that's not in the brief that you'd like in order to get
- 17:56enough dough to get this case resolved short at trial?
- 17:59And most of the time the defense attorneys appreciate that pre
- 18:04let I try to treat the adjusters whenever they call me with
- 18:07respect and patients. And I often don't take that cold
- 18:11call, you know, whether it's a client or the adversary call in.
- 18:15I'll typically look at the file, make sure I know what's happened
- 18:19recently in terms of my client's medical care or treatment so
- 18:22that when I'm returning that call, I know exactly what's been
- 18:25going on. Because I think as you've done
- 18:28for so many years, you want the other side to think this is the
- 18:31only case that this guy's working on.
- 18:34He's all over it. And you want your clients to
- 18:37know that, that you have their back and you remember it's their
- 18:41left leg that's broken badly, not the right leg, because a lot
- 18:44of times the doctors don't remember they'll, they'll go,
- 18:48oh, let's see, which was it? Was it your left or right leg
- 18:51that I operated on? And that's the last thing you
- 18:54want, I think in terms of how the other side approaches the
- 18:57case. You want to, you want to come
- 18:59across like you're on top of it. I want to go back over that
- 19:01because I, I, I think that's a really important point and, and
- 19:06not one that has come up in, in any of the previous
- 19:08conversations I've had on the podcast, which is when, say an
- 19:12adjuster or opposing counsel calls, you may not pick up the
- 19:16phone in the moment. You will then go to voicemail,
- 19:20for example, review the file and then return the call.
- 19:23So when when you're in a position of making sure you that
- 19:26you have notice you, you, you know it all.
- 19:28Right, because I want them, I want them to get their question
- 19:32answered, but I also want them to know I'm on top of this case
- 19:36and I and I'm ready to, to deal with whatever they've got to
- 19:39say. But I do prepare for that call,
- 19:42which is one reason I think it's important to be able to say no
- 19:45to some cases. I think, you know, after, after
- 19:49you've been doing this for a few years, the kinds of cases that
- 19:52you're going to want to work on, the kind of clients you're going
- 19:55to want to work on. And Karen, Joe Coonan, I know
- 19:59the jury consultant that that you and I have used over the
- 20:02years who recently passed due to cancer, she taught me as part of
- 20:09my conversations with my client to find out the five things
- 20:13they're most proud of. Because even the most thorny,
- 20:18difficult client has five things they're proud of.
- 20:21And you want to make sure you understand that.
- 20:23And just the fact that they feel like you know them well I think
- 20:26helps. Give you more credibility when
- 20:30you might be pointing things out that they had not fully
- 20:32understood. So I think you have to look for
- 20:34the good with the clients. But if the client seems
- 20:38impossible, there's plenty of other hungry lawyers that can
- 20:41help that person. Because you want to be able to
- 20:44have quality of life and sleep at night and be with your family
- 20:47when it's time for that. So I've learned that working on
- 20:51a shitty case, a shitty case will always be a shitty case.
- 20:54The other thing I have to say about that is that taking that
- 20:57extra deposition has truly paid off for my clients.
- 21:01I have learned lots of things that I wasn't expecting to
- 21:05learn. Gotten great ammunition for my
- 21:07client's case based on taking the extra deposition.
- 21:11What do you mean when you say taking that extra deposition?
- 21:13Well, for example, we had a driver of a it was a Lockheed
- 21:19Air Terminal tanker truck that fuels the aircraft, he
- 21:22testified. At the time of the accident, he
- 21:24was given a finger and looking to his left at a unit rig driver
- 21:28for Pan American who was towing another plane out.
- 21:31Why? He thought he'd been cut off by
- 21:33the unit rig driver so he wasn't looking when he ran over and
- 21:37ground into pulverize. My client who was a 56 year old
- 21:43aircraft mechanic for Pan Am. This was in 1981 and there was a
- 21:48witness, honest as the day is long, that said, I saw your
- 21:53client, this is in Depo, jump up on the tanker truck and hold on
- 21:57to it as if he was going for a ride and then he fell off and
- 22:01got run over. That's not a good.
- 22:02Fact. It's a terrible fact.
- 22:04She was completely dead wrong. My guy was straight as an arrow
- 22:08and never would have done that. And he was trying to save his
- 22:11life when he grabbed onto the tanker right before going
- 22:14through these wheels that were like 6 feet tall and they were
- 22:17two sets right on the right side.
- 22:19So she was just wrong. And I know you've read the books
- 22:22that I have about eyewitness memories.
- 22:25They can be as honest as possible, but not right.
- 22:29They just they glimpsed at something and and made-up a
- 22:32whole story. So, you know, taking the
- 22:35depositions of everybody else uncovered a lot more facts,
- 22:39including, you know, deposing his Co workers.
- 22:41He was the last guy that would have hitched a ride on a huge
- 22:44truck. And first of all, he didn't have
- 22:46to go anywhere. There was no reason he'd do
- 22:49that. But I, I think one of the great
- 22:52things about what you and I do is we get to interact with
- 22:56families. We see their resilience, we
- 22:58spend time with them and their courage is amazing.
- 23:02But we also get to through to we can fight the bullshit.
- 23:04We can get to the truth of the story because that's what a good
- 23:08litigator is, is a good storyteller that has the facts
- 23:11right. And you want to be that most
- 23:13credible person in the courtroom who's giving you the facts.
- 23:17You want it to be the plaintiff lawyer.
- 23:19You want it to be us, not the defense lawyer.
- 23:23Yeah. That's why it's so important to
- 23:24listen. You know, how does the juror
- 23:27pronounce their name? Don't.
- 23:28Don't write it on your sheet based on how they spell it.
- 23:32That doesn't matter. You need to be able to pronounce
- 23:34it and remember it. I have one trial where the
- 23:38defense attorney was talking to a woman and she just mentioned
- 23:42that her husband had died recently of cancer.
- 23:45And he, he wasn't a human being. He didn't say, oh, I'm so sorry.
- 23:48He didn't take a pause. He said, oh, and what did he do
- 23:51for a living? I mean, it was just like he had
- 23:54not heard anything important about that conversation.
- 23:57So I think being a good listener is part of being well prepared
- 24:03cause, you know, you need to distill the facts that are out
- 24:06there, but you have to be listening at all times, both
- 24:09during the deposition, during trial and in, in every context
- 24:14where you're, you know, getting information.
- 24:16When and I think that that reinforces you mentioned that
- 24:20that you're curious you you're interested in things and one of
- 24:25the challenges I think with lawyers is, you know, if you
- 24:28have an outline, you stick your outline, you don't hear that the
- 24:32my husband died of cancer. You you it's next question.
- 24:36Yeah, yeah. What about your #8?
- 24:38Yeah, yeah. So I, I mean, that's something
- 24:42that I think you know, you and I have gone to 1,000,000 lectures
- 24:48on what works and what doesn't work in voidir, but I think
- 24:51that's one of the very toughest parts of the trial because you
- 24:54haven't built up credibility yet.
- 24:56They don't know you at all. They don't know your client.
- 24:59I think Nick rally talks about, you know, brutal honesty,
- 25:02getting them to say how they truly feel and embracing the bad
- 25:06answer. Oh, I, I think all plaintiff
- 25:08lawyers are ambulance chasers and scum.
- 25:11And I think any plaintiff that's asking for money, for loss of
- 25:14consortium, I think that's evil for better and for worse is what
- 25:17the marriage vows were. I think the more you encourage
- 25:20them and you say thank you, thank you so much, even though
- 25:23they're, it's like in the old days, it would feel like they
- 25:26were stabbing you in the heart and you would avoid the
- 25:29controversy. But now I think you definitely
- 25:32need to find out what they're thinking, even if even if it's
- 25:36not helpful, because then you know you can make your cause
- 25:40challenge or your peremptory. Yeah.
- 25:43Thank you for listening and please join us next week as we
- 25:45continue this conversation. Like what you heard?
- 25:48Show us with a colleague and leave us a five star review on
- 25:50your podcast platform of choice. To all of you doing justice out
- 25:53there. Happy hunting.