Latest / Elon Musk Thinking / Elon Musk Interview of Linda Yaccarino on April 18 2023
Transcript
- 0:00Speaker 1: I'm my friend.
- 0:02Speaker 2: I thought X was coming out. I had some extra
- 0:06Speaker 2: questions for him.
- 0:07Speaker 3: I think, yeah, he had changed his mind.
- 0:13Speaker 1: Well, thank you, Elon.
- 0:14Speaker 2: It is such a treat and a special opportunity.
- 0:18Speaker 1: Welcome to Possible.
- 0:20Speaker 2: And while Greg was right, okay, let's have a round
- 0:23Speaker 2: of applause. Well, Greg was right, you really need no introduction.
- 0:33Speaker 1: But in many ways, today is your introduction to.
- 0:37Speaker 2: The advertising community, right, I think that's a round of applause.
- 0:43Speaker 2: It's widely known that in the morning you run SpaceX,
- 0:49Speaker 2: in the afternoon you head to Tesla, and in the
- 0:53Speaker 2: evening it's Twitter time. And many of you in this
- 0:57Speaker 2: room know me, and you know I pride myself on
- 1:00Speaker 2: my work ethic. But buddy, I met my match. So
- 1:05Speaker 2: we're here today to actually talk.
- 1:07Speaker 1: About your night job.
- 1:09Speaker 4: Great sounds good.
- 1:11Speaker 2: But with Twitter you've switched roles a little bit. You've
- 1:16Speaker 2: you know, your other companies, you move from inventor now
- 1:21Speaker 2: to reinventor. And when you're inventing something, it's all new.
- 1:26Speaker 2: It's a surprise. We don't know what to expect. To reinventor.
- 1:32Speaker 2: You challenge legacy, you challenge habits. With Twitter, many of
- 1:37Speaker 2: us in this room we might even go to bed
- 1:39Speaker 2: with it in our pocket on the night table. You
- 1:42Speaker 2: challenge rituals, and every marketing executive in this room knows
- 1:47Speaker 2: the difficulty of a new formula and the challenge of
- 1:51Speaker 2: the delicate balance of a rebrand.
- 1:54Speaker 1: And now that's what we're going to talk about today.
- 1:56Speaker 3: Yeah, I mean, I'm trying to make Twitter fun and
- 1:58Speaker 3: interesting and informative of you know, the optimization for Twitter
- 2:03Speaker 3: is maximize the unregretted user time. So so it's not
- 2:10Speaker 3: like total number of users or anything, it's just total
- 2:13Speaker 3: user minutes unregretted And we actually hit an all time.
- 2:16Speaker 4: High just yesterday, so gone. Well, it's entertaining.
- 2:24Speaker 2: So entertaining is one way some people in the room
- 2:27Speaker 2: describe Twitter today.
- 2:30Speaker 4: Train wrecks arguably are entertaining.
- 2:33Speaker 1: Happened sometime, they have some time. If you're dedicated, like
- 2:38Speaker 1: a train wreck.
- 2:40Speaker 2: You got to be dedicated to fixing them. But I
- 2:42Speaker 2: think it's important to start with your vision of Twitter
- 2:46Speaker 2: two point zero, you yourself wrote, I would like to
- 2:50Speaker 2: die knowing that humanity has a bright future. It's actually
- 2:56Speaker 2: been quite apparent in all your other businesses, from the
- 2:59Speaker 2: early days of paper how to Tesla, to SpaceX to
- 3:02Speaker 2: maybe you contemplating a new AI company, but how does
- 3:06Speaker 2: the better humanity for the future fit into your Twitter
- 3:09Speaker 2: two point zero vision?
- 3:12Speaker 3: Yeah, so, I mean, obviously with the goal with with
- 3:17Speaker 3: with Tesla is to advance sustainable energy. With SpaceX, we've
- 3:22Speaker 3: got Starlink, which is providing Internet to the least served
- 3:25Speaker 3: in the world and also hopefully getting humanity to Mars
- 3:31Speaker 3: and back to the Moon. So we have an exciting future.
- 3:34Speaker 3: I mean it's important to bear in mind. Like so
- 3:36Speaker 3: much people say, like why are we send any money
- 3:38Speaker 3: on space? Like don't we have enough problems on Earth?
- 3:40Speaker 3: But you know, the thing is that, like everyone needs
- 3:42Speaker 3: a reason to be inspired, People need a reason to
- 3:44Speaker 3: wake up in the morning.
- 3:45Speaker 4: It can't just be about solving problems.
- 3:47Speaker 3: They have to have to be things that really get
- 3:49Speaker 3: you in the heart. I think I just killed the
- 3:51Speaker 3: mic okay, so uh and going to the moon last
- 3:59Speaker 3: century inspire the whole world, and hopefully going to Mars
- 4:03Speaker 3: can do the same thing. So then yeah, it's a
- 4:07Speaker 3: great question why I take some time away from that
- 4:10Speaker 3: for Twitter and Mike. You know what I think is
- 4:15Speaker 3: essentially in order for civilization to advance, we've got to
- 4:20Speaker 3: have freedom of speech. We've got to have a digital Yeah,
- 4:25Speaker 3: so thank you. It's a bigger deal than you'd think.
- 4:33Speaker 3: And it's the kind of thing that you don't know
- 4:35Speaker 3: what you're missing until you don't have it. And in
- 4:39Speaker 3: a lot of places people don't have it. And so
- 4:44Speaker 3: it's important to bear in mind that the nature of
- 4:46Speaker 3: free speech is the acid test for it is are
- 4:53Speaker 3: people you don't like allowed to say things that you
- 4:57Speaker 3: don't like?
- 4:58Speaker 4: Otherwise it's not free. It can't be.
- 5:01Speaker 3: It can't be just the things that it can't be
- 5:02Speaker 3: just things that you like, because eventually somebody is not
- 5:06Speaker 3: going to like what you say and they're gonna shut
- 5:08Speaker 3: you up. And that's the essence of free speech. And
- 5:11Speaker 3: that's why it's the first amendment in this country. And
- 5:15Speaker 3: if we lose that, I think we lose the bedrock
- 5:18Speaker 3: of democracy.
- 5:20Speaker 2: So the bedrock of democracy, I would imagine, is important
- 5:23Speaker 2: to everyone in this room. And you talk about the
- 5:26Speaker 2: importance of freedom of speech. Yesterday you posted a new
- 5:32Speaker 2: policy that was titled.
- 5:35Speaker 1: Freedom of speech, not freedom of reach. I got my attention, Yes,
- 5:42Speaker 1: tell us about your new policy.
- 5:44Speaker 4: Right, So, freedom of speech not reach is important in that.
- 5:51Speaker 3: You know, like if somebody has something hateful to say,
- 5:56Speaker 3: it doesn't mean you should give them a megaphone. They
- 6:00Speaker 3: still be able to say it, but it needs to
- 6:02Speaker 3: be not then pushed on people. So if you know,
- 6:09Speaker 3: you can go like in Times Square in New York
- 6:10Speaker 3: and you can hear people say all kinds of crazy things,
- 6:14Speaker 3: that's fine, but we don't put we don't broadcast that
- 6:16Speaker 3: to earth. So if somebody wants to say something that's
- 6:22Speaker 3: technically legal but that is you know, by most definitions, hateful,
- 6:27Speaker 3: they're not going to get We're not going to promote
- 6:29Speaker 3: that to people.
- 6:30Speaker 4: We're not going to recommend hateful content to people.
- 6:34Speaker 3: We will put that behind a warning label saying this
- 6:37Speaker 3: the speech is probably something.
- 6:38Speaker 4: You you don't want.
- 6:40Speaker 3: So and now this is something we have to be
- 6:41Speaker 3: very careful that we're all out and that it does
- 6:43Speaker 3: not become what is intended to be good does not
- 6:47Speaker 3: become bad. So so we want to be delicate with the
- 6:51Speaker 3: freedom of reach, not speech, A freedom of speech not reach.
- 6:56Speaker 3: So we're taking it easy, but it's just uh yeah,
- 7:01Speaker 3: if there's if people are saying things that are making
- 7:04Speaker 3: you sad or encouraging negativity, then we're not going to
- 7:09Speaker 3: amplify that, which to Twitter has done in the past.
- 7:13Speaker 2: So how is this new policy different from the other platforms.
- 7:18Speaker 4: I don't know the other platforms. I don't use them, So.
- 7:29Speaker 1: That was not a softball question. I want to go
- 7:31Speaker 1: on record.
- 7:37Speaker 4: I don't know.
- 7:37Speaker 3: I mean, I think the interesting honestly, this is true
- 7:40Speaker 3: before the opposition of Twitter. I just I just didn't
- 7:43Speaker 3: find the other platforms compelling to be just objectively.
- 7:48Speaker 2: Okay, So let's get back to the new policy for
- 7:51Speaker 2: a second, because again, freedom of speech doesn't mean freedom
- 7:58Speaker 2: of reach.
- 7:59Speaker 1: What does it mean to the advertisers in this room?
- 8:02Speaker 2: Have you de risked the opportunity or chance of their
- 8:08Speaker 2: campaigns landing in these awful, hateful places.
- 8:13Speaker 4: Yeah.
- 8:13Speaker 3: I think people may not be aware of this already,
- 8:15Speaker 3: but we have adjacency controls in place that are really
- 8:20Speaker 3: quite effective. So you know, we can just literally turn
- 8:25Speaker 3: on the adjacency control and the ad not appeared next
- 8:28Speaker 3: to anything that is remotely negative.
- 8:30Speaker 1: Has that gotten better since you arrived?
- 8:32Speaker 3: Yeah, We've put a lot of effort into it. So
- 8:36Speaker 3: I think that there have been some mistakes that have
- 8:38Speaker 3: been made where in one case, somebody wanted to thought
- 8:42Speaker 3: they were running a control advert that they first did
- 8:46Speaker 3: a test campaign without the controls in place and they
- 8:49Speaker 3: got like thirty percent negativity.
- 8:51Speaker 4: It's like that should never be done.
- 8:53Speaker 3: You must put the controls in place because we have
- 8:55Speaker 3: excess inventory on negativity. So the ad engine will naturally say, oh,
- 9:03Speaker 3: I've got lots of spots for the negativity, so I'm
- 9:06Speaker 3: going to give you a very high negativity. You must
- 9:07Speaker 3: put the adjacency controls in place. If you do put
- 9:10Speaker 3: the condition adjacency controls in place, negativity is going to
- 9:13Speaker 3: be almost nothing.
- 9:16Speaker 2: So this is a good early step of your impact.
- 9:19Speaker 4: Since you got to Twitter, no, yeah, yeah, absolutely.
- 9:22Speaker 3: I mean it's worth noting that. I mean, Apple is
- 9:25Speaker 3: a remained a major advertiser. Disney has remained a major advertiser.
- 9:29Speaker 3: They literally advertised children's shows on Twitter, and they wouldn't
- 9:33Speaker 3: do that if it was full of tape speech.
- 9:35Speaker 1: I want to get.
- 9:36Speaker 2: Back to the labeling and this new policy. Who decides
- 9:41Speaker 2: and how does it get decided that it's labeled as
- 9:44Speaker 2: what I think some people have talked about. If you've
- 9:47Speaker 2: said it this way yourself, if it's awful but lawful.
- 9:53Speaker 1: It's going to stay up. It just won't see sunlight.
- 9:55Speaker 1: You will amplify it, but who decides that labeling.
- 9:59Speaker 3: Well, we have a set of words, and so we
- 10:05Speaker 3: open source the recommendation algorithm. We're also going to open
- 10:09Speaker 3: source the words that are associated with the the you know,
- 10:15Speaker 3: freedom of speech, not reach.
- 10:17Speaker 4: And people can argue over the words.
- 10:20Speaker 3: I think they're you know, reasonably accurate, and like I said,
- 10:25Speaker 3: it is working, or Disney would have pulled their ads a.
- 10:28Speaker 4: Long time ago and haven't.
- 10:30Speaker 3: So Yeah, But I think in order to really build trust,
- 10:39Speaker 3: you have to have transparency. It can't be that here's
- 10:42Speaker 3: this black marks, something's happening here in here, we won't
- 10:45Speaker 3: tell you what it is. Trust us. I think that's bs.
- 10:49Speaker 3: If you want to trust something, you've got to know
- 10:50Speaker 3: how it works. And so that's why we're open sourcing
- 10:55Speaker 3: the algorithm. Now, open sourcing algorithm is kind of embarrassing.
- 10:58Speaker 3: People have found all sorts of things that we're wrong
- 11:01Speaker 3: and foolish and you know, misguided with with the algorithm.
- 11:05Speaker 3: And we've actually fixed i think at this point, over
- 11:07Speaker 3: one hundred issues with the algorithm.
- 11:10Speaker 4: So it's been it's actually been very helpful to open
- 11:12Speaker 4: source it.
- 11:13Speaker 3: And we're going to open source the entire thing that
- 11:15Speaker 3: you basically you should be able to recreate the probability
- 11:19Speaker 3: of a tweet being recommended based on the on what
- 11:23Speaker 3: we've open sourced. If you can't recreate it, then we
- 11:26Speaker 3: haven't shown you everything. So it's it's really complete transparency
- 11:31Speaker 3: and that I think that's the only path to trust.
- 11:33Speaker 4: I don't think there's another path.
- 11:35Speaker 2: So trust is probably one of the top two or
- 11:38Speaker 2: three words that every marketing executive in this room would
- 11:42Speaker 2: say is table stakes for any company that they invest in,
- 11:47Speaker 2: any company that they can.
- 11:48Speaker 1: Move forward with.
- 11:49Speaker 2: You just talked about transparency, open sourcing. I would say
- 11:55Speaker 2: that that's the difference between those other platforms you either
- 11:57Speaker 2: don't use or never heard of. Yeah, and open sourcing
- 12:01Speaker 2: or transparency is again another one of those table steak requirements.
- 12:07Speaker 2: But this labeling, this new policy talking about if it's
- 12:12Speaker 2: awful but not unlawful, does it apply to your tweets?
- 12:21Speaker 1: Wow?
- 12:23Speaker 4: That yes, it does, Actually it does, it does moreo A.
- 12:30Speaker 3: My tweets are also subject to community notes, So if
- 12:34Speaker 3: I say something incorrect a community a community notes function
- 12:38Speaker 3: is actually very effective. Applies to advertisers to fy So
- 12:43Speaker 3: there have been a few cases where there's been ads
- 12:46Speaker 3: that were not completely accurate, and Community Notes has corrected them,
- 12:52Speaker 3: and they've corrected me, and they've corrected heads of state
- 12:56Speaker 3: multiple times. So Community Community Notes is sremely effective.
- 13:01Speaker 2: I think that's in incredible acknowledgment of the progression of
- 13:08Speaker 2: Twitter two point zero and the importance of this new
- 13:11Speaker 2: policy and protection for everyone. Right, And you're talking about
- 13:16Speaker 2: fully democratizing the platform, which leads you to community Notes
- 13:20Speaker 2: because you're actually believing in the people you're able to
- 13:24Speaker 2: often from the front lines, gives their point of view
- 13:27Speaker 2: that clarify what.
- 13:28Speaker 1: Some people might say is bias.
- 13:32Speaker 3: Yeah, Like I said, the important thing is that we're
- 13:37Speaker 3: in an open book, so you can literally see if
- 13:41Speaker 3: there's some line of logic that gives me special privileges.
- 13:45Speaker 3: Literally everything. There's nothing that is hidden, So yeah, it's whatever. Obviously,
- 13:55Speaker 3: people are not going to trust Twitter if there are
- 13:58Speaker 3: different rules for me or other versus the rest of Twitter.
- 14:03Speaker 3: That's that's that's going to diminish trust. So everything that
- 14:06Speaker 3: applies to the rest of Twitter must apply to me.
- 14:11Speaker 3: And I think this is gonna I think it's gonna
- 14:15Speaker 3: be extremely powerful, and I think it will result in
- 14:18Speaker 3: Twitter being the most trusted place on.
- 14:20Speaker 4: The internet by far, So why would you trust anything else?
- 14:24Speaker 1: And let's talk about that. Why would you trust anyone else?
- 14:27Speaker 2: Especially if you the most followed man on Twitter. You've
- 14:32Speaker 2: gone from consumer of a product you loved to now
- 14:36Speaker 2: the owner of a product that.
- 14:39Speaker 4: Yeah, it's like the hairclub for man.
- 14:41Speaker 2: It might be a big, careful type of thing, but
- 14:48Speaker 2: you don't what if you're held to the same level
- 14:52Speaker 2: of accountability that everyone else is in the platform.
- 14:56Speaker 1: There are some this this room.
- 15:00Speaker 2: I think it's a second just to take a beat
- 15:02Speaker 2: and talk about you've talked about recently.
- 15:05Speaker 1: You are maybe almost close to cash flow.
- 15:08Speaker 4: Positive, right, Yeah, we're like one noses.
- 15:12Speaker 2: Like just so maybe a quarter or two away from profitability.
- 15:18Speaker 2: The people in this room are your accelerated path to profitability.
- 15:23Speaker 3: Yeah, please have pass on Twitter. That would be much
- 15:25Speaker 3: appreciated things.
- 15:27Speaker 1: But there's a decent bit of skeptics in the room.
- 15:33Speaker 1: What Yeah, he's never heard of it.
- 15:35Speaker 2: The guy works in space. You didn't hear what's going on.
- 15:39Speaker 2: There's people who cannot separated. They're challenged by separating the
- 15:45Speaker 2: man his opinions and the microphone that he now owns.
- 15:52Speaker 3: Yeah, but I mean look, before the acquisition, I was
- 15:55Speaker 3: the most interacted with account on Twitter, so it's not like,
- 15:58Speaker 3: you know, it's actually all that different. So before I
- 16:03Speaker 3: even announced that a position, I didn't have the most
- 16:05Speaker 3: number of followers, but I had the highest number of
- 16:07Speaker 3: interactions on the entire platform before in a position offer
- 16:11Speaker 3: was even announced. And that's when they were like, you know,
- 16:15Speaker 3: fair number of people at Twitter who weren't exactly my
- 16:17Speaker 3: best friends.
- 16:18Speaker 1: So well, you.
- 16:21Speaker 2: Know, you open yourself up to this transparency. Your tweets
- 16:24Speaker 2: are eligible for this labeling. You've actually unblocked all of
- 16:29Speaker 2: your followers.
- 16:30Speaker 4: I deleted my blocklist, right, you.
- 16:32Speaker 1: Delete your blocklist.
- 16:33Speaker 2: You've also been told that you never want to lose
- 16:39Speaker 2: your feedback loop, specifically your negative feedback loop.
- 16:44Speaker 3: Yes, thankfully Twitter will always provide you as a negative
- 16:47Speaker 3: feedback loop.
- 16:49Speaker 2: I have to push you a little because there's a
- 16:52Speaker 2: lot of folks in this room.
- 16:54Speaker 1: They vote with their pocketbooks and or while it's I
- 16:58Speaker 1: should say I like the nice ones, but they can't
- 17:05Speaker 1: cross that transom.
- 17:07Speaker 2: They have a challenge with your points of view, your opinions,
- 17:13Speaker 2: and still holding back from unlocking the full power of Twitter.
- 17:17Speaker 1: What do you say to them in this room.
- 17:20Speaker 3: Well, I think, first of all, if you want to
- 17:21Speaker 3: know what my opinions are, you should really I guess,
- 17:24Speaker 3: look at my Twitter if you read the and and
- 17:28Speaker 3: you know, take it with a grain of salt, because
- 17:29Speaker 3: it's hard to convey tone with a tweet, So something
- 17:34Speaker 3: may be sarcastic or a joke or something like that may.
- 17:37Speaker 4: Come across as serious when it isn't.
- 17:40Speaker 3: But a lot of the issue is negative amplification in
- 17:44Speaker 3: the media. So yeah, you know, I recently had an
- 17:49Speaker 3: interview with an organization called BBC she may have heard of,
- 17:54Speaker 3: and I was entertaining, but you know, the reporter was
- 17:59Speaker 3: saying claiming that there was all this that that that
- 18:02Speaker 3: he'd seen all this hate speech on Twitter. And I'd said, okay, well,
- 18:06Speaker 3: can you give me a single example? And you couldn't,
- 18:10Speaker 3: not even one. So then I say, like, okay, well,
- 18:15Speaker 3: you know, if your personal experience on Twitter, that's how
- 18:19Speaker 3: you should judge the platform as opposed to what is
- 18:22Speaker 3: represented into in sort of the traditional media. And it's
- 18:27Speaker 3: important to bear in mind the traditional media is a
- 18:29Speaker 3: competitor to Twitter, so they compete for your advertising dollars.
- 18:34Speaker 3: They compete against Twitter for your advertising dollars if it
- 18:37Speaker 3: is possible for them to diminish Twitter and reduce the
- 18:41Speaker 3: probability of advertising dollars going to Twitter and at versa.
- 18:45Speaker 3: It's like, basically, you shouldn't take a competitor's word for it,
- 18:49Speaker 3: like it's it's it doesn't.
- 18:51Speaker 1: Doesn't you think I am anameless.
- 18:55Speaker 2: Most news organizations, maybe a little, Most news organisms have
- 19:00Speaker 2: a codependent relationship with Twitter, and I can. I could
- 19:05Speaker 2: speak on behalf of the industry, but I'll speak on
- 19:07Speaker 2: behalf of my own company. We have a big partnership
- 19:11Speaker 2: with your company, big distribution partnership. Are there days where
- 19:16Speaker 2: I see some of your tweets and I say, I
- 19:18Speaker 2: wish I could say stop helping the situation.
- 19:24Speaker 1: But should you be held to.
- 19:26Speaker 2: A different or a higher standard that you're the owner,
- 19:31Speaker 2: but you also have the most followers and a lot
- 19:34Speaker 2: of people think you might be too provocative.
- 19:38Speaker 3: No, I think the same standard should apply to me
- 19:40Speaker 3: as applies to everyone on Twitter, just as it does
- 19:42Speaker 3: on positive or negative.
- 19:45Speaker 4: So what do you do same for everyone? Now?
- 19:48Speaker 3: Another thing that a lot of traditional journalists don't like
- 19:52Speaker 3: is they don't like being put on the same platform
- 19:54Speaker 3: as the average citizen. They don't like their voice being
- 19:57Speaker 3: that's the same. They're pretty mad about that.
- 20:00Speaker 2: Yes, there are several news organizations who don't like your
- 20:04Speaker 2: push for democratization and what they believe is the devaluing
- 20:09Speaker 2: of the badges because they were differentiated.
- 20:13Speaker 1: So is that just a moment? Is that just a
- 20:16Speaker 1: moment in time.
- 20:18Speaker 4: No, that's deliberate.
- 20:19Speaker 3: I think it's very important to elevate citizen journalism. I
- 20:24Speaker 3: think it's very important to hear the voice of the people,
- 20:26Speaker 3: the actual voice of the people, not the filter voice
- 20:28Speaker 3: of the people, and let the people choose the narrative
- 20:31Speaker 3: and let the people determine the truth and not five
- 20:35Speaker 3: editors in chiefs of major publications. Do you want to
- 20:40Speaker 3: know what's really going on? Or do you want their opinion?
- 20:42Speaker 3: You know, it's a handful of people.
- 20:45Speaker 4: I think. I think we want to know the voice
- 20:47Speaker 4: of the people, the true voice of the people.
- 20:49Speaker 2: So let me kind of pull you back into what's
- 20:53Speaker 2: important to the people in this room, and that's protection
- 20:56Speaker 2: for their ad campaigns. So yesterday was a right start,
- 21:01Speaker 2: protection from any of the provocative speech.
- 21:04Speaker 1: That is labeled.
- 21:06Speaker 2: What is your Does it get better from there? What's
- 21:09Speaker 2: your real north star? Where is Where is Twitter a
- 21:12Speaker 2: couple of years from now when I show up on Twitter,
- 21:15Speaker 2: is it just a global town square where I'm talking
- 21:19Speaker 2: in a number of characters or or where does it
- 21:23Speaker 2: evolve to what happens in my town square?
- 21:26Speaker 1: Commerce?
- 21:28Speaker 4: Yeah?
- 21:28Speaker 3: I mean what I've said is that Twitter is effectively
- 21:31Speaker 3: an accelerant to an idea I've had for a long time,
- 21:35Speaker 3: which is I call it sort of X the Everything out, Yeah,
- 21:41Speaker 3: which is to have a you know, a sort of
- 21:44Speaker 3: a platform that is so useful that you you find
- 21:49Speaker 3: it it is essential to conduct your life. So that means,
- 21:54Speaker 3: like you know, obviously, payments we provide really really makes
- 22:02Speaker 3: a good, meaningful communication privately as well as publicly. So
- 22:05Speaker 3: that means we need to have a direct message system
- 22:08Speaker 3: that is that offers voice calls, video calls, encrypted communications
- 22:17Speaker 3: so that your communications are private and Twitter and others
- 22:21Speaker 3: cannot spy on them, and.
- 22:25Speaker 4: Just to be incredibly useful.
- 22:29Speaker 2: So you've got a massive platform, you have a vision
- 22:33Speaker 2: that is a spectrum of just daily open sourced conversation,
- 22:40Speaker 2: and they can conduct their lives, their business, their commerce,
- 22:44Speaker 2: whatever they can do on your platform. That's a pretty
- 22:47Speaker 2: big vision. But in the middle should be advertising opportunity.
- 22:53Speaker 1: That sounds like a great opportunity.
- 22:55Speaker 2: I can talk about my brand, I can get my
- 22:57Speaker 2: customers to communicate, and then they.
- 23:00Speaker 1: Could also buy stuff. It sounds pretty good.
- 23:03Speaker 3: Right, You'll be able to buy things just directly on Twitter,
- 23:05Speaker 3: one click what I'm done.
- 23:06Speaker 2: But they need to feel that there is an opportunity
- 23:12Speaker 2: for them to influence what you're building, that vision, what
- 23:16Speaker 2: we're doing here, whether it's me trying to push and
- 23:19Speaker 2: prod you on your tweets. For example, you've said you
- 23:26Speaker 2: probably shouldn't tweet after three am. Well, I've got probably
- 23:31Speaker 2: good advice for all of us.
- 23:34Speaker 4: I've got myself into trouble a few times.
- 23:36Speaker 2: I'm very aware of those. So after three am you
- 23:41Speaker 2: travel all over the world. Lord knows how you handle
- 23:44Speaker 2: time zones in space. Will you commit to be a
- 23:47Speaker 2: little more specific and not tweet after three am?
- 23:52Speaker 1: People in this.
- 23:52Speaker 2: Room would like to see that. We'll make them feel
- 23:55Speaker 2: more close.
- 23:56Speaker 3: I will aspire to tweet less after three am. I
- 24:00Speaker 3: mean it is important that you know. I mean, if
- 24:03Speaker 3: I were to say, yes, you can influence me, that
- 24:05Speaker 3: would be wrong, That would be very wrong. That would
- 24:09Speaker 3: be a diminishment of freedom of speech.
- 24:10Speaker 2: But I want to be specific about influencing. It's more
- 24:14Speaker 2: of an open feedback loop for the advertising experts in
- 24:19Speaker 2: this room to help develop Twitter into a place where
- 24:25Speaker 2: they will be excited about investing more money product development
- 24:30Speaker 2: and sage content moderation.
- 24:33Speaker 1: That's what the influence is.
- 24:35Speaker 4: Yeah. I think.
- 24:40Speaker 3: It's totally cool to say that you want to have
- 24:42Speaker 3: your advertising appear in certain places in Twitter and not
- 24:46Speaker 3: in other places. But it is not cool to try
- 24:50Speaker 3: to say what Twitter will do, and if that means
- 24:54Speaker 3: losing advertising dollars, we lose it.
- 24:57Speaker 4: But freedom of speech is paramount.
- 25:04Speaker 2: So Twitter one point zero had a very well populated,
- 25:12Speaker 2: much loved influence counsel. I know, I don't. I think
- 25:17Speaker 2: we need to change the name. Elon does not want
- 25:20Speaker 2: to be influenced. But it was really a recurring feedback
- 25:24Speaker 2: loop from your key stakeholders, your advertisers, where they had
- 25:29Speaker 2: recurring access or would have recurring access to you. Would
- 25:34Speaker 2: you commit from this stage today to reinstate that council
- 25:40Speaker 2: to be named later, Well, I.
- 25:41Speaker 3: Don't think it should be influenced counsel that because you
- 25:46Speaker 3: have to say I would be worried of that creating
- 25:48Speaker 3: a backlash among the public, because if the public thinks
- 25:50Speaker 3: that that, you know, their views of being determined by
- 25:54Speaker 3: you know, a small number of cmos in America, there
- 25:58Speaker 3: will be like I.
- 25:59Speaker 4: Think up said about that. But feedback I think is appropriate.
- 26:04Speaker 3: And you know, at the end of the day, if
- 26:08Speaker 3: somebody is spending money for their ad campaign, it needs
- 26:11Speaker 3: to yield results for their organization or or it doesn't
- 26:13Speaker 3: make sense. And you know that that that that that
- 26:17Speaker 3: includes the sort of software perception issues as well as
- 26:20Speaker 3: the more direct does it move the needle on sales?
- 26:25Speaker 3: So you know, there's there's legitimate concerns that advertisers have
- 26:29Speaker 3: that I want to hear. And we're going to move
- 26:33Speaker 3: to live Q and A after the prepared questions and
- 26:36Speaker 3: perhaps you're gonna ask some of those right here, because
- 26:40Speaker 3: I think some of these things should be.
- 26:41Speaker 4: Discussed in an open forum. You know. Yeah, So.
- 26:49Speaker 3: I think having you know, getting getting I mean the
- 26:52Speaker 3: reason I'm here is to get feedback that you know,
- 26:55Speaker 3: what what is this but feedback, you know, and and
- 26:58Speaker 3: to be asked questions. And we're trying to achieve here
- 27:04Speaker 3: a sensible you know, middle ground or or or try
- 27:09Speaker 3: to satisfy a range of things, which is how do
- 27:12Speaker 3: we ensure that the public has their voice even if
- 27:16Speaker 3: you don't like the voice at times, but also that
- 27:19Speaker 3: you're able to uh serve your brands and improve improve
- 27:27Speaker 3: the perception of your brands and improve sales as well.
- 27:31Speaker 4: At the at the end of the day, I mean,
- 27:33Speaker 4: I think there is.
- 27:37Speaker 3: Where when advertising is relevant to users, and especially if
- 27:42Speaker 3: the message is entertaining and interesting, it's content. And then
- 27:49Speaker 3: the other side of it, if if the if the
- 27:52Speaker 3: if the ad is not relevant to the user, and
- 27:54Speaker 3: it's perhaps strident or something, then then obviously that's that's
- 27:58Speaker 3: not that's that's that's spam. So advertising can go all
- 28:02Speaker 3: away from spam to compelling content.
- 28:06Speaker 4: And I really want.
- 28:06Speaker 3: To focus on obviously the compelling content side of things.
- 28:10Speaker 3: Make it relevant, make it interesting, you know, funny, informative.
- 28:17Speaker 1: And I think I think you're right.
- 28:19Speaker 2: I think that's actually where this room can help with
- 28:23Speaker 2: the feedback. They're experts in knowing with the right consumer
- 28:29Speaker 2: set that they're trying to reach, what is relevant, what
- 28:32Speaker 2: makes good advertising. And since I think I heard that
- 28:36Speaker 2: you committed to continued feedback, it might be a good time.
- 28:41Speaker 2: Like Twitter, which is where it happens in real time,
- 28:45Speaker 2: to open up the room to questions. Elon has suggested
- 28:51Speaker 2: that he's opened Okay, we have a few, so please
- 28:54Speaker 2: ask Elon.
- 28:57Speaker 5: Do you want to go.
- 28:59Speaker 3: One of the things that's to say, uh, that that
- 29:01Speaker 3: has been sort of really broken for a long time
- 29:03Speaker 3: and Twitter is is that when you run an ad
- 29:06Speaker 3: campaign you couldn't even do basic things like keywords, like honestly,
- 29:11Speaker 3: this is it blew my mind. So we've not added
- 29:14Speaker 3: to where you can say, uh, what, as as simple
- 29:19Speaker 3: as it sounds, what keywords do you want an ad
- 29:23Speaker 3: to appear next to? So if a tweet has a
- 29:25Speaker 3: certain you know, is about a subject, then you should
- 29:30Speaker 3: be able to put the ad right there. And I'm
- 29:34Speaker 3: sowing to David saslove at you know one is and
- 29:37Speaker 3: he was, he was, he was literally he's saying, look,
- 29:40Speaker 3: I just want to be able to put the trailer
- 29:41Speaker 3: for white Lotus next to where people are talking about
- 29:45Speaker 3: white lotus.
- 29:46Speaker 4: I was like, yeah, that is obviously a good thing
- 29:48Speaker 4: to do. That is the right place to put the ad.
- 29:51Speaker 3: And so, as mind blowing as it is, Twitter did
- 29:56Speaker 3: not have that functionality until recently, which.
- 29:59Speaker 4: Is insane, but now it does.
- 30:02Speaker 3: So, you know, talking about listening to you know, key
- 30:08Speaker 3: advertiser partners.
- 30:10Speaker 4: Listen to what David said. Well, we're doing it. So
- 30:13Speaker 4: now BINGO.
- 30:15Speaker 3: Have white lotus ads next to white lotus discussions, which
- 30:18Speaker 3: is exactly where it should be.
- 30:20Speaker 1: So it's a new beginning.
- 30:22Speaker 6: All right, all right, we're going to start. Thank you
- 30:24Speaker 6: on your side, Elon, thank you so much. Over to
- 30:26Speaker 6: your left here. My name is Jonathan Barrum from the
- 30:29Speaker 6: Dunhill Family Office and the Earth Trust Fund to focus
- 30:33Speaker 6: on regenerative innovation and exponential technology. I'm absolutely obsessed with
- 30:39Speaker 6: the work that you're doing in the world. Thank you
- 30:40Speaker 6: for incarnating in this lifetime and helping all of us
- 30:43Speaker 6: ascend to the next level of this experience of life.
- 30:46Speaker 6: I'm curious about your thoughts on alignment with AI and
- 30:51Speaker 6: what are the strategies that are currently being implemented. I'm
- 30:54Speaker 6: currently creating my own alignment protocol, which I would love
- 30:57Speaker 6: to submit to your team.
- 31:01Speaker 1: I like it.
- 31:03Speaker 3: Well, I wasn't expecting an AI discussed right off the bat.
- 31:10Speaker 3: My brother and I have this rule that if we're
- 31:12Speaker 3: at a party, we're not allowed to talk to talk
- 31:15Speaker 3: about either AI or the simulation, because otherwise the conversations
- 31:20Speaker 3: go there so often.
- 31:22Speaker 4: So I've been thinking about AI safety for a long.
- 31:25Speaker 3: Time because I think this is a significant existential threat
- 31:29Speaker 3: to humanity. The best thing I can come up with
- 31:35Speaker 3: for AI safety is to make it a maximum truth
- 31:38Speaker 3: seeking AI, maximumly curious. Have its optimization function be to
- 31:45Speaker 3: understand the nature of the universe. If that is its
- 31:47Speaker 3: optimation optimization function, I think it will actually want to
- 31:52Speaker 3: preserve and extend human civilization because we're just much more
- 31:56Speaker 3: interesting than say an asteroid with nothing on it. So
- 32:01Speaker 3: I think, I think, I think my intuition, my biological
- 32:04Speaker 3: neural maan suggests that a maximually curious AI is the
- 32:09Speaker 3: safest AI, and a maximually truth seeking AI is a
- 32:12Speaker 3: safe AI. And if you try to we have to
- 32:17Speaker 3: careful with the alignment stuff, or we have to you know.
- 32:19Speaker 3: And I think we definitely don't want to teach an
- 32:21Speaker 3: AI to lie, because that that is a path through
- 32:24Speaker 3: dystopian future. The I mean, the essence of two thousand
- 32:28Speaker 3: and one in Space Odyssey was that the AI was
- 32:33Speaker 3: given what was basically told to lie. It was it
- 32:36Speaker 3: was it was told to hide the fact that it
- 32:39Speaker 3: was going.
- 32:40Speaker 4: To see the monolith. Instead it was taking the crew
- 32:43Speaker 4: of the monolith.
- 32:43Speaker 3: So it was both told to take the crew to
- 32:45Speaker 3: the monolith, and the crew cannot know about the monolith.
- 32:48Speaker 3: The conclusion that I came to was kill the crew
- 32:51Speaker 3: and take them to the monolith. So the problem solved.
- 32:55Speaker 3: So you want to be really careful about any any
- 32:58Speaker 3: kind of deception, and I think an AI, you want
- 33:01Speaker 3: program the I be as truthful as possible, even that
- 33:03Speaker 3: even if that truth is not a politically correct So.
- 33:07Speaker 5: Thank me, Halen, amazing to be here. My name is Martinez.
- 33:12Speaker 5: I work in news media. And my question is is
- 33:15Speaker 5: you're saying Twitter is where we're going to be getting
- 33:17Speaker 5: our information from now on or social media? Is this
- 33:21Speaker 5: the end of centralized publishers news media and we're going
- 33:26Speaker 5: into decentralized information era?
- 33:29Speaker 4: Thank you, No, that's that's that's a good observation that that.
- 33:36Speaker 3: You know, citizen journalism is is essentially decentralized news.
- 33:45Speaker 4: Now that no, this will will obviously be if somebody
- 33:49Speaker 4: is a great writer.
- 33:51Speaker 3: For the New York Times or Journal or Post or
- 33:54Speaker 3: whatever newspaper herald, if they're a good, great writer, that
- 33:58Speaker 3: they will still get a significant following as a function
- 34:02Speaker 3: of their excellent writing. So somebody who's a excellent writer
- 34:06Speaker 3: will will still get disproportionate attention. But I think it
- 34:11Speaker 3: is also important for us to to to decentralize uh
- 34:15Speaker 3: the you know, what is written and what the narrative,
- 34:18Speaker 3: what narratives are chosen, Because even if everything in the
- 34:21Speaker 3: newspaper is harpsid correct, they're still choosing what to write about.
- 34:25Speaker 4: They're choosing the narrative.
- 34:28Speaker 3: So I think it's important for public to be able
- 34:30Speaker 3: to choose the narrative as well. So it's it's not
- 34:34Speaker 3: really you know that traditional publications go.
- 34:37Speaker 4: Away, but really that we we we we.
- 34:43Speaker 3: Give give more weight, we we enable the voice of
- 34:48Speaker 3: the people to rise.
- 34:53Speaker 7: Hi, Linda Elon, thank you so much for your insightful talk.
- 34:58Speaker 7: My name is Maria. I around PR and marketing company
- 35:01Speaker 7: focused on tech and web three. I live here in Miami,
- 35:05Speaker 7: but originally from Russia. I wanted to ask you two questions,
- 35:10Speaker 7: if you allow me. First one, why did you make
- 35:13Speaker 7: blue teak verification teak on Twitter paid? Is it strictly
- 35:18Speaker 7: for profit or there was some other logic behind it?
- 35:22Speaker 7: And the second question is can I take a selfie
- 35:25Speaker 7: with you?
- 35:30Speaker 4: Well?
- 35:30Speaker 3: I think there might be quite a line on the
- 35:32Speaker 3: selfie front. But honestly, selfie is the vein of my existence.
- 35:39Speaker 4: So but sure. So the issue with the way.
- 35:51Speaker 3: That blue checks were handed out historically at Twitter was
- 35:55Speaker 3: was not in a not always in a sensible way
- 36:01Speaker 3: or not always in a a good way.
- 36:05Speaker 4: And so.
- 36:07Speaker 3: And the same check was given out whether you were
- 36:10Speaker 3: sort of a government official or.
- 36:13Speaker 4: You know, a major company or a person.
- 36:15Speaker 3: So there's noticed there was no really indistinguishment between between
- 36:18Speaker 3: what what does a blue check mean? And and a
- 36:20Speaker 3: lot of blue checks were you know, you could have
- 36:22Speaker 3: been an intern at a small publication ten years ago
- 36:25Speaker 3: and you still have a blue check. And then a
- 36:27Speaker 3: lot of them were for sale and not not for
- 36:29Speaker 3: sale on the dark web I'm talking about you could
- 36:32Speaker 3: google blue check for sale and buy a blue check.
- 36:36Speaker 4: Anyone could.
- 36:38Speaker 3: And there was some corruption within Twitter as well in
- 36:40Speaker 3: terms of paying people at Twitter for blue checks that
- 36:43Speaker 3: was not appropriate. So the clean question is, how do
- 36:45Speaker 3: we clear all that out and how do we create,
- 36:50Speaker 3: you know, within recent a level playing field so that
- 36:57Speaker 3: like you said, the average citizen can be a journalist
- 37:02Speaker 3: and and and and that and that we really want
- 37:04Speaker 3: to judge journalism, We want to judge stories based on
- 37:07Speaker 3: the quality of the content, not the publication that is
- 37:11Speaker 3: behind it. And there are some incredibly good individuals who
- 37:17Speaker 3: may who maybe couldn't get a job at at a
- 37:19Speaker 3: major newspaper, but actually they are great writers and they're incredibly.
- 37:22Speaker 4: Truthful and good. So it was really just to kind
- 37:27Speaker 4: of level the playing field.
- 37:28Speaker 3: And the thing about the you know, you can get
- 37:32Speaker 3: one for like seven dollars a month if you do
- 37:33Speaker 3: it on the web, which is it's not a lot,
- 37:36Speaker 3: but it it gives us the the the added element
- 37:41Speaker 3: of requiring a credit card and a phone number from
- 37:46Speaker 3: a reputable carrier. And so this this this is a
- 37:53Speaker 3: I mean, we're gonna get kind of technical here, but
- 37:55Speaker 3: it's a it's a necessary defense against bots.
- 38:00Speaker 4: So today with advanced AI.
- 38:04Speaker 3: They can pass every kind of test for a human.
- 38:09Speaker 3: So you can actually create on one computer one hundred
- 38:12Speaker 3: thousand accounts. So then that all sound human and pass
- 38:17Speaker 3: every human test. So how do you know which one's real?
- 38:20Speaker 3: So effectively, by charging a small amount of money and
- 38:23Speaker 3: requiring a credit card and a phone number, we increase
- 38:26Speaker 3: the cost of a fake account by literally one thousand,
- 38:30Speaker 3: if not ten thousand, and so and my prediction is
- 38:35Speaker 3: that any social media company that does not require a
- 38:39Speaker 3: small amount of money and does not do verification will
- 38:42Speaker 3: cease to be relevant.
- 38:45Speaker 4: I mean, I can go to talk forever if you want.
- 38:50Speaker 1: One more, one more.
- 38:52Speaker 4: So it's not up to me, it's really up to you, guys.
- 38:56Speaker 4: I'm happy to talk longer if you want.
- 39:00Speaker 8: My name is Carol christ and I had the great
- 39:03Speaker 8: honor to serve as First Lady of Florida, and it's
- 39:06Speaker 8: an incredible honor to be here with all of you
- 39:08Speaker 8: and this beautiful conference, and this is an extraordinary panel
- 39:12Speaker 8: and this discussion and the great work you do for
- 39:15Speaker 8: humanity or planet, and I'm just so impressed with everything
- 39:19Speaker 8: you're doing at Twitter and how open you are with
- 39:22Speaker 8: everything you're doing. I think it's a great service to
- 39:25Speaker 8: our country in the world, and I really am very
- 39:28Speaker 8: grateful to you for that. And it may be a
- 39:32Speaker 8: little depressing, but we do have an election you're coming up,
- 39:35Speaker 8: and it's an incredibly.
- 39:36Speaker 1: Important well politics.
- 39:40Speaker 8: The world is watching and it's an incredibly important time.
- 39:44Speaker 8: A lot is at stake, and I would love to
- 39:47Speaker 8: know what you I'm sure you have a lot going
- 39:50Speaker 8: on and I would love to hear some say and
- 39:53Speaker 8: what we can look forward to hearing from Twitter.
- 39:56Speaker 1: Thank you so much.
- 39:58Speaker 3: Yeah, I mean, I do think it's very importan for
- 40:00Speaker 3: elections domestically and internationally that we have an open and
- 40:04Speaker 3: transparent platform.
- 40:06Speaker 4: That's why I think it's the open sourcing of.
- 40:08Speaker 3: The algorithm and uh, complete transparency is essential so that
- 40:14Speaker 3: people know what's going on, they know that something is
- 40:16Speaker 3: not being artificially suppressed or amplified. And so we and
- 40:23Speaker 3: and as as I mentioned, when we open source uh,
- 40:26Speaker 3: the recommendation algorithm. Now there's still other elements of Twitter
- 40:29Speaker 3: that haven't been open sourced, but will be that. We've
- 40:33Speaker 3: the public found many errors in our recommendation platform that
- 40:40Speaker 3: we fixed, and we'll keep doing that. The what really
- 40:44Speaker 3: matters is does the is there both the reality and
- 40:49Speaker 3: the perception of a platform that the public believes they
- 40:53Speaker 3: can that they can trust, and and and and I,
- 40:58Speaker 3: like you said, if you don't have trans in anything,
- 41:00Speaker 3: that's not any platform that does not have transparency, I
- 41:03Speaker 3: wouldn't trust it with it, damn.
- 41:06Speaker 2: So I think what we heard today is some really
- 41:10Speaker 2: important and profound things. First of all, Elon has committed
- 41:16Speaker 2: to being accessible to everyone for continual feedback. He's also
- 41:21Speaker 2: opened up himself to also participate in the new transparency
- 41:27Speaker 2: and safety rules that they posted yesterday. Just remember right,
- 41:32Speaker 2: freedom of speech doesn't mean freedom of reach. And if
- 41:36Speaker 2: freedom of speech, as he says, is the bedrock of
- 41:41Speaker 2: this country, I'm not sure there's anyone in this room
- 41:45Speaker 2: who could disagree with that. Could I get a round
- 41:48Speaker 2: of applause for that? But I want to be clear.
- 41:54Speaker 2: The path here today wasn't without.
- 41:59Speaker 1: A lot of chat. Because this guy is here, there's
- 42:02Speaker 1: always a lot of chatter.
- 42:03Speaker 2: But I believe if this is a marketing conference for
- 42:07Speaker 2: marketing executives that influence culture in this country, it is
- 42:12Speaker 2: the responsibility of everybody in this room to offer a
- 42:16Speaker 2: helping hand and.
- 42:18Speaker 1: To say how can we help, how can we make
- 42:19Speaker 1: it better? So I say we're.
- 42:22Speaker 2: Open for solutions, and you've got a man who's committed
- 42:26Speaker 2: to try his best not to tweet after three am,
- 42:30Speaker 2: but open to your feedback. And I'd like to really
- 42:32Speaker 2: thank everyone who's spending their time here today.
- 42:35Speaker 4: I am, I'd be you