AI at HLTH: Sustaining Healthcare IT: The Shift from Reactive Response to Predictive Resilience
Enterprise IT is drowning in repeat incidents, slow triage, and reactive firefighting—burning teams out while costs rise and service quality slips. In this episode, Sandy and Umesh Shiknis of Publicis Sapient explore how Sapient Sustain uses AI-driven automation, predictive insights, and self-healing workflows to break the cycle, turning IT operations from constant crisis mode into a resilient, proactive engine that sustains the business. They also discuss how Publicis Sapient is leveraging AI to address challenges in the healthcare sector. They put an importance on modernizing legacy systems…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.