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How Northline Cabinetry Fixed Its Operations After a $2K Walnut Mistake
Marta, co-owner of Northline Cabinetry in Grand Rapids, Michigan, joins the show to walk through the moment a bounced check — buried under 11,200 unread emails — led to a $2,000 walnut slab becoming firewood, and the systems overhaul that followed.
The walnut incident: Fabricator Danny cut an irreversible piece after a deposit check had already bounced — three days earlier — with no signal reaching the shop floor
Northline Cabinetry's setup: Six-person custom cabinet and built-in shop, 12 years in business, running on a spiral notebook, a whiteboard Monday schedule, and one shared Gmail login…
The skinny
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