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EP.56 - The Four Types of People Problems Every Leader Needs to Know

In this episode of Inside the 90, Jami and Andrew tackle one of the most common and emotionally charged challenges in business — people issues. Andrew introduces a four-quadrant framework drawn from EOS and Jack Welch's teachings, labeling team members as rats, stars, puppies, or terrorists based on cultural fit and performance.

The conversation covers why delaying hard people decisions ultimately hurts everyone, how to address stylistic conflicts between teammates, and practical tools like the clearing model and team charters. Jami also shares his experience using a custom AI management…

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