865. Six Rules for Feedback That Actually Works

No Days Off with Brian Gubernick · Jul 23, 2026 · 10m

If you lead a team, your product is your people — and the way you critique their work determines whether they improve every week or start hiding their drafts from you. In this episode, Brian breaks down a feedback framework from the Stanford Design School and applies it to leaders running service businesses: three rules for giving feedback (critique the work, not the person; open with questions; check your personal preferences at the door) and three rules for receiving it (stand with your critic, never get defensive, and remember that silence is golden). Plus a simple two-rule challenge to…