Improve Staffing with Technology: Case Study on Development of a Staffing Tool
This podcast consists of an interview with Melissa Prince on how Ballard created and implemented a staffing (“workforce allocation” or “availability projection”) tool. We also discussed the impetus for the creation of the platform, the obstacles Melissa faced, and how she has driven engagement with associates and partners.
Questions Kristin asked Melissa:
1. Can you provide a little background about your role at the firm and your practice management department? Who handles staffing?
2. First, what did you identify as gaps in the staffing process that led to the development of your tool?
3. At…
The skinny
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