Latest / Becker’s Payer Issues Podcast
Building Trust Through Culture, Community & AI-Enabled Member Engagement with Andy Higgins
This episode recorded live at the Becker’s Spring 2026 Payer Issues Roundtable features Andy Higgins, Vice President, Product And Member Engagement, Clever Care Health Plan. Andy shares how Clever Care is building trust through culturally competent care, community-based member engagement, and AI-enabled support tools that enhance human interaction while improving quality outcomes and member experience.
In collaboration with Hippocratic AI.
The skinny
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