Latest / Med Spa Success Strategies
Wed Thoughts: Why Your Med Spa Clients Secretly Switch to Competitors (& How to Stop It!)
Get your copy of Med Spa Magic the Book: The Med Spa Owner’s Guide to Predictable Growth and Market Dominance: https://a.co/d/04QxCVFOSome of the biggest reasons clients stay loyal to your med spa, or quietly switch to a competitor, are things you may never be able to perfectly track.In this episode, Ricky Shockley breaks down the “un-trackable micro touchpoints” that shape the client experience. From the first interaction with a lead to the way someone is greeted at the front desk, consulted by their provider, photographed, and followed up with after treatment, seemingly small moments can…
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