Knitting together a technical writing career with Heather Zoppetti

The Not-Boring Tech Writer · Jun 11, 2026 · 1h 11m · transcript

In this episode, I talk with Heather Zoppetti, a senior technical writer who came to the field through software development and a decade spent running a hand-knitting pattern business. We talk about how technical communication shows up far beyond software documentation, how to recognize and reframe the transferable skills hiding in a nonlinear career, and why being willing to try something matters more than doing it perfectly.

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Heather and I discuss her winding path into technical writing, which started with a career in software development, took a decade-long detour into running a…