Latest / Becker’s Healthcare - Clinical Leadership Podcast / Christine Mahoney, Chief Nursing Officer and Senior Vice President and MSHS VP Critical of Care Nursing at Mount Sinai Beth Israel and Downtown

Transcript

Christine Mahoney, Chief Nursing Officer and Senior Vice President and MSHS VP Critical of Care Nursing at Mount Sinai Beth Israel and Downtown · Becker’s Healthcare - Clinical Leadership Podcast

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  Thanks for listening. Now here's the episode.
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  - Welcome everyone,
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  to the Becker's Healthcare podcast series.
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  I'm Ryan Mohammed Ry and moderator with Becker's Healthcare.
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  I'm absolutely thrilled to have with me today.
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  Christine Mahoney, chief Nursing Officer,
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  senior vice president,
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  and MSHS, vice President
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  of Critical Care Nursing at Mount Sinai Beth
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  Israel in downtown.
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  Christine, it's very nice
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  to have you on the podcast today. How are you?
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  - I am very well. Thank you for having me.
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  - Of course. Always. Well, tka, to started,
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  would you mind please introducing yourself
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  and telling us a bit about your background?
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  - Certainly. My name is Christine Mahoney.
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  I am, um, that's my title. has been stated before.
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  I am the Chief Nursing Officer for Mount Sinai Beth Israel
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  and downtown I am also the system vp, VP
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  for critical care nursing
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  and also the senior Vice president.
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  I, um, I'm actually started my career at the hospital in
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  which I'm currently working
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  as a staff nurse in the medical intensive care unit.
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  And since, um, doing that or
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  after doing that as I should say,
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  I took on some leadership roles at both, um, NYU, uh,
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  medical Center and also at New York Presbyterian Hospital.
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  From there, uh, from my experiences there, I went on
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  to the Mount Sinai Hospital
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  and became the nurse manager for the cardiothoracic ICU.
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  And then I came back to Mount Sinai Beth Israel, which is
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  where I had started my nursing career as a nurse manager
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  for both the medical intensive care unit
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  and the surgical intensive care unit.
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  I did have some very fortunate promotional opportunities
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  as director and then senior director of nursing
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  before I assumed my current role, uh,
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  as chief Nursing Officer.
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  - Wonderful, wonderful.
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  Thank you so much for giving us that background.
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  So to begin the podcast, the one thing I wanted
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  to ask you first is, can you tell me about your most
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  successful project or initiative from the last year?
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  What issues were you trying to solve
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  and also what drove the success?
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  - I think the, the biggest challenge that we have faced, um,
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  in the last year are the financial burdens
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  that the hospitals are experiencing, not only due
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  to decreased, um, revenue coming into the hospitals,
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  but also the fact
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  that we are facing a huge staffing shortage
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  and we have been employing travel nurses in
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  the institutions.
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  We are trying to look at ways
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  that we could possibly recoup some, um, revenue.
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  And we are currently being faced with, um, downsizing
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  in our hospital with some of our units.
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  And this has been very challenging,
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  as I'm sure you can imagine, number one,
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  for having grown up here,
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  but also for just, um, the staff who have been here for
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  so many years having
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  to make the decisions to leave the hospital.
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  It is, uh, has been my home for many years, as I've said.
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  And what we're trying to do is really be very, um,
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  empathetic and transparent with our staff so
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  that we can help them transition at this time.
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  - Got it. Thank you so much for sharing that insight.
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  So as you know,
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  the clinical workforce has changed a lot in the last few
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  years for obvious reasons.
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  What challenges are you still facing
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  and how do you see the clinical workforce evolving?
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  - Oh my goodness. There's massive change.
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  I believe gone are the days, um, of working in a hospital
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  for 30 years or more, uh,
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  and then retiring from your position.
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  These nurses are very focused today on
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  advancing their careers.
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  I believe that's pretty much in calculated in them
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  throughout nursing school to really see themselves
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  as change, which I really believe that they are.
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  However, what I feel gets lost is the wisdom of nursing.
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  That wisdom that comes from years at the bedside,
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  perfecting not only your craft,
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  but getting that true nursing judgment and wisdom.
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  Also, I think the challenge is keeping nurses intellectually
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  and academically engaged as well
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  as having them professionally advance within their
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  particular institution of choice.
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  I believe we're all trying to think of new ways
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  to retain our nurses.
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  However, we see that that retention goes
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  beyond pay and benefits.
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  While those are essential for retention, I believe
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  that we need to do more clinical ladders
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  and true mentorship programs are a good start,
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  but we can probably do more in addition
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  to those two items there.
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  - Yeah, definitely. You would definitely
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  gimme something to think about.
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  So in terms of how nurses
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  are thinking about their careers long term,
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  the last thing I wanted to ask you is
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  what is your best advice
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  for aspiring physician nurse leaders?
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  - Get involved. Get in front of people, know people
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  and become known amongst those groups,
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  whether they're committees, task forces.
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  Look to get more actively involved when you see,
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  see a need and take a chance.
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  Learn something new,
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  create your own educational opportunities,
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  grow and find your voice.
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  I think it's important that people listen with intent.
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  Every day brings opportunities to learn not only skills,
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  but communication strategies
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  and different approaches to crisis management.
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  Listen closely to how others deal
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  with those types of situations.
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  Identify leaders you wish to emulate.
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  This will also help you learn what you don't want to be.
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  Don't be as much as who you want to be.
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  I feel that my success has always been closely aligned
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  with following what felt right for me.
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  I think integrity is a good part
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  and definitely kindness above all,
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  constantly layering on new educational opportunities is
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  essential not only for credentials, but
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  because that is what we should all be doing in nursing
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  and healthcare for the entirety of our careers.
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  And most importantly, be gentle on yourself as you learn.
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  It takes time. You must be patient
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  and kind to yourself on the journey.
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  - Wonderful. Thank you so much for those final thoughts.
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  This has been an amazing and informative discussion, truly.
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  So again, I wanna thank you so much
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  for coming on Beckers Healthcare
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  and I look forward to connecting with you again soon.
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  - Okay, thank you. - It's so important
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  for leaders at the top of organizations to keep learning,
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  stay sharp, grow their networks,
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  personalized, and meaningful way.
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