Mission Forward: AI-Powered Modernization: From Services-Led to Standards-Based
SAP executive advisors Tahera Zamanzada and Brian Laird explore how federal agencies are shifting from legacy, siloed systems to AI-enabled, standards-based architectures. They discuss reducing technical debt, improving interoperability, and leveraging shared services to scale best practices across government. Rather than “big bang” overhauls, they emphasize incremental pilots, high-value use cases, and progress over perfection—especially when integrating AI with imperfect data. The conversation also highlights cultural challenges, workforce readiness, and the growing demand for modern tools…
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