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Vendors Build the Meter: MSP Risk Rises as AI Usage Moves to Consumption Pricing
The core structural shift discussed is the transition from fixed, seat-based licensing models to metered, consumption-based pricing for artificial intelligence tools. Driving forces behind this change are vendor margin pressures and increasing alignment between costs and actual resource utilization, which is resulting in a measurable difference on invoices rather than announced policy changes. Gartner’s projections indicate that by 2028, over 35% of new corporate legal technology spending will operate on usage-based models, and this trend is evident in technology procurement and vendor…
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