Episode 18 - The FCA Guidance on Treating Vulnerable Customers Fairly

Unlocking Vulnerability · Aug 10, 2020 · 22m

In this episode, Helen is joined by Conduct Risk Expert Sally Pearce.

Sally shares her thoughts and insights on the latest Financial Conduct Authority's Consultation Guidance on Treating Vulnerable Customers Fairly.

Download the FCA Guidance here - https://www.fca.org.uk/publications/guidance-consultations/gc20-3-guidance-firms-fair-treatment-vulnerable-customers

Find out more about Sally and her work here - https://www.conductmatters.co.uk/

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