Latest / The DEX Show: A Show for IT Change Makers / 🎙️ Reality Bytes: Nexthink Drops Spark!! Big News (+ Emotions)

Transcript

🎙️ Reality Bytes: Nexthink Drops Spark!! Big News (+ Emotions) · The DEX Show: A Show for IT Change Makers

• 0:01
  Speaker 1: Welcome it.
• 0:02
  Speaker 2: Change Makers to the Deck Show with Tim Flower and
• 0:05
  Speaker 2: Tom mcgra let's get into it.
• 0:09
  Speaker 3: The change Makers, Welcome to the Deck Show. Show within
• 0:12
  Speaker 3: a show. It is of course Reality Bites, and I
• 0:16
  Speaker 3: think we have almost in fact, we do have a
• 0:19
  Speaker 3: full Reality Bites team for you or for the full
• 0:23
  Speaker 3: panel in the house. So that's Diana Megan Oriana Sean
• 0:27
  Speaker 3: and of course Tim. And it's for a for a
• 0:29
  Speaker 3: special and sad occasion, which is as listeners to the
• 0:32
  Speaker 3: show last week, we'll already know Tim Flower leaving us.
• 0:36
  Speaker 3: He's only got he's only got one episode left everybody,
• 0:42
  Speaker 3: and so we all wanted to come together. We had
• 0:44
  Speaker 3: a couple of things on the docket to day to discuss.
• 0:46
  Speaker 3: But first and foremost is, obviously it's one of the
• 0:49
  Speaker 3: things about having two podcasts in one, as our listeners
• 0:53
  Speaker 3: are so lucky to receive, is you've gotta You've got,
• 0:55
  Speaker 3: You've gotta have you got to take leave of of
• 0:58
  Speaker 3: of treasured men, is of a team twice and that's
• 1:01
  Speaker 3: what we've got to do episode however briefly or all
• 1:04
  Speaker 3: along or lengthily team as you professor today, we've gotta,
• 1:09
  Speaker 3: we gotta, we've got to take leave of you with
• 1:10
  Speaker 3: the whole, the whole reality by its team here, of
• 1:13
  Speaker 3: which you are such a such a critical and and
• 1:16
  Speaker 3: valued member.
• 1:18
  Speaker 4: Yeah, and I said it just a minute ago time
• 1:20
  Speaker 4: when we were before we started recording. I'm comfortable with
• 1:23
  Speaker 4: the spotlight, but that allows me to talk about other
• 1:26
  Speaker 4: people and other things. I'm not comfortable with the spotlight
• 1:28
  Speaker 4: on me. So I appreciate it all. But I will,
• 1:32
  Speaker 4: I will, I will live through it in a little
• 1:34
  Speaker 4: bit of pain. Yeah, yeah, it is. It is bad.
• 1:38
  Speaker 3: The thing about having a say goodbye a couple of times,
• 1:41
  Speaker 3: it's a bit depressing that.
• 1:44
  Speaker 5: So I'll just I'll start by saying, you know this,
• 1:47
  Speaker 5: and I said in in our other show this, uh,
• 1:51
  Speaker 5: this part of my role being able to work with
• 1:53
  Speaker 5: each of you, the best professionals in each of your
• 1:57
  Speaker 5: roles that that I could ever have imagined being able
• 1:59
  Speaker 5: to work with.
• 2:01
  Speaker 4: It's been such a huge part of my career here.
• 2:05
  Speaker 4: It's given a platform to talk about things. I enjoy
• 2:08
  Speaker 4: working with each and every one of you. And I'm
• 2:09
  Speaker 4: going to miss it hugely.
• 2:11
  Speaker 1: Yes, we we will miss you a lot. And like
• 2:14
  Speaker 1: it's it's been a good ride since since they won.
• 2:19
  Speaker 1: But even like the arguments and the counter arguments and everything.
• 2:23
  Speaker 1: So we'll miss having you around, not just what these months,
• 2:26
  Speaker 1: but all of it. However, super super happy for you.
• 2:33
  Speaker 6: It's gonna definitely be a noted absence on the podcast.
• 2:36
  Speaker 6: I think the lack of Tim Flowers voice. Sorry Tom,
• 2:39
  Speaker 6: not that you don't feel.
• 2:43
  Speaker 3: I know, I know, right, It's okay.
• 2:50
  Speaker 4: But that's the great thing about this group is we
• 2:52
  Speaker 4: all have a not only a unique sounding voice, but
• 2:54
  Speaker 4: we all have a unique opinion in our voice. So
• 2:58
  Speaker 4: that's the cool thing about having and Tom is your
• 3:00
  Speaker 4: brain child of bringing us all together to share.
• 3:02
  Speaker 6: Different Now, Tim, you really can't have the attention on
• 3:05
  Speaker 6: you Kenya. You're like immediately just used. Look, let's talk
• 3:07
  Speaker 6: about Toda, let's talking about everybody else.
• 3:10
  Speaker 4: That's funny, No.
• 3:11
  Speaker 6: But Tim. Also, on a personal note, I've been at
• 3:13
  Speaker 6: Next Think now for four years, and I if I
• 3:15
  Speaker 6: think about like when I joined Next Thing, right, I'd
• 3:18
  Speaker 6: never worked in the IT space before.
• 3:19
  Speaker 4: I didn't know anything about it.
• 3:21
  Speaker 6: I was the nightmare that had to be told you
• 3:23
  Speaker 6: have to turn your computer off and on again, Like
• 3:25
  Speaker 6: I just someone had to teach me that a restart
• 3:27
  Speaker 6: was the thing you had to do. You are one
• 3:30
  Speaker 6: of the people at Next Think that helped me get
• 3:34
  Speaker 6: acclimated and adjusted quickly. If I think back, I mean
• 3:37
  Speaker 6: you are one of the people that I learned the
• 3:38
  Speaker 6: most from, both in you know, listening to the podcast
• 3:42
  Speaker 6: and everything that you said on there when I first
• 3:44
  Speaker 6: joined the company, but also just meeting you and talking
• 3:46
  Speaker 6: to you, and you have such an approachable way about
• 3:49
  Speaker 6: discussing complex issues and you never made me feel like
• 3:52
  Speaker 6: I was an idiot if I didn't know a term.
• 3:55
  Speaker 6: So yeah, thank you, and you're definitely definitely gonna miss
• 3:59
  Speaker 6: you around at Next Thing.
• 4:01
  Speaker 4: I appreciate that, Megan, you did the same for me.
• 4:03
  Speaker 4: I was a fish out of water and still many
• 4:05
  Speaker 4: ways I am in marketing and everybody, including you, are
• 4:08
  Speaker 4: always welcoming and helped me kind of get acclimated there.
• 4:11
  Speaker 4: So it's a two way street. Appreciate it well.
• 4:15
  Speaker 7: Holp y'all lean and echo everything as well.
• 4:17
  Speaker 4: Tim.
• 4:17
  Speaker 7: I know we already spoke.
• 4:18
  Speaker 4: I'm not going to be uh in Lisbon.
• 4:20
  Speaker 7: Next week to say goodbye, but again, such a joy
• 4:25
  Speaker 7: and easy to work with. I think as what we
• 4:27
  Speaker 7: all asked for at a colleague, So you'll.
• 4:29
  Speaker 4: Be waiting short as for short off for Eve.
• 4:32
  Speaker 7: He's ease, ease of use and listening to me, Yes,
• 4:36
  Speaker 7: you simployee exactly, Thanks Sean.
• 4:40
  Speaker 8: Yeah, definitely echoing what everybody else has said. And it's
• 4:43
  Speaker 8: going to be so different without you. I feel like
• 4:46
  Speaker 8: you've been our steady anchor in a lot of ways. Yeah.
• 4:52
  Speaker 8: And also you have this amazing eagle eye view that
• 4:57
  Speaker 8: has completely changed my perspective on how I think about
• 5:01
  Speaker 8: industry and business and it's really given me so much
• 5:05
  Speaker 8: understanding of like how people in leadership need to think
• 5:12
  Speaker 8: about the problems that we talk about on here all
• 5:15
  Speaker 8: the time, and it's been really helpful for me to
• 5:19
  Speaker 8: grow my own perspective. I feel like I've learned so much.
• 5:23
  Speaker 8: You know, obviously that's that's the point of the podcast,
• 5:26
  Speaker 8: right Our listeners are burning to you. But I feel
• 5:29
  Speaker 8: so lucky that I get to have the you know,
• 5:31
  Speaker 8: the uncensored, unedited version where we get all of your
• 5:35
  Speaker 8: thought process and your commentary. It feels like, you know,
• 5:39
  Speaker 8: we get that little bit of extra tim flower that
• 5:45
  Speaker 8: is really precious. So thank you so much for everything
• 5:48
  Speaker 8: that you've shared here and in general and working with us.
• 5:54
  Speaker 4: I appreciate that. Arian. I'm going to go get my
• 5:56
  Speaker 4: box's issues now, but also a very nice thing.
• 5:58
  Speaker 3: These are the out of fear for everybody. I'll save
• 6:01
  Speaker 3: my version of it because we Listener, so you know,
• 6:04
  Speaker 3: we got Tim has one last show with us. That's
• 6:06
  Speaker 3: a deck show, deck show, if you will, and that's
• 6:09
  Speaker 3: going to be next week. So this is the Reality
• 6:11
  Speaker 3: bites goodbye. And I'm sure, I'm sure Listener is a
• 6:14
  Speaker 3: more than patient to take proper leave of such a stalwart,
• 6:19
  Speaker 3: such a vital member of the team. And we've got
• 6:22
  Speaker 3: such big shoes to fill here as in the main show,
• 6:25
  Speaker 3: and we'll reveal our plans to try and keep pace
• 6:28
  Speaker 3: once we've said goodbye to Tim properly, which will be
• 6:32
  Speaker 3: as already teased in Lisbon in person next week at
• 6:36
  Speaker 3: the Next Thing kickoff, where we'll also be in a
• 6:38
  Speaker 3: position to spill some of the secrets, to spill some
• 6:41
  Speaker 3: of the upcoming big revelations in decks coming coming coming
• 6:47
  Speaker 3: from Next Thing and into the industry this year. And
• 6:50
  Speaker 3: one of them, I mean, we just had I thought,
• 6:52
  Speaker 3: looked before a couple of other things to touch upon today,
• 6:57
  Speaker 3: and I thought, this is a great opportunity to get
• 6:59
  Speaker 3: your last Reality by its hot take, which is on
• 7:04
  Speaker 3: the Spark release, right, I'm calling it the dawn of
• 7:08
  Speaker 3: a gentic it T. That's what I'm into, that's what
• 7:12
  Speaker 3: I'm running with that. But maybe for listeners who who
• 7:16
  Speaker 3: haven't haven't seen the news, who haven't heard of Spark,
• 7:19
  Speaker 3: maybe give us a the overview that you do so
• 7:22
  Speaker 3: well and your own reflections on it. It's kind of
• 7:24
  Speaker 3: pivotal point of view because it is. It is a
• 7:26
  Speaker 3: monumental release from Next think it does point to the
• 7:29
  Speaker 3: future of decks. I think very firmly and clearly.
• 7:33
  Speaker 4: Yeah, when I hear agentic AI, I think of some
• 7:39
  Speaker 4: kind of automation that's running in the back end doing
• 7:42
  Speaker 4: things for a subprocess or something that's taking action in
• 7:48
  Speaker 4: the back end. This is the front end of that. Right.
• 7:53
  Speaker 4: When I first started talking with our folks about the
• 7:56
  Speaker 4: concept of Spark, the first thing that came to mind
• 8:00
  Speaker 4: was and this little age me. But I'm sure it's
• 8:03
  Speaker 4: up on YouTube. Go find this Saturday Night Live skit
• 8:06
  Speaker 4: of the IT guy, and it's just the the young
• 8:10
  Speaker 4: kid arrogant. He's angry, he's you know, the employee isn't
• 8:15
  Speaker 4: doing what they're supposed to do. He yells at him
• 8:16
  Speaker 4: to move and he sits in their chair, he types
• 8:18
  Speaker 4: on the keyboard and fast and he fixed.
• 8:19
  Speaker 3: Shout out to our listeners. Shut out.
• 8:24
  Speaker 4: And hopefully some of the listeners will. But that was
• 8:28
  Speaker 4: the you know, this takes all of the wealth of
• 8:32
  Speaker 4: IT knowledge and it brings contextual information right to the
• 8:37
  Speaker 4: employee and and gives them that ability they've been they've
• 8:42
  Speaker 4: been kind of at the mercy of it for a decade.
• 8:44
  Speaker 4: Something breaks and they're not technical for the most part,
• 8:47
  Speaker 4: and this helps bridge that gap. When I first early on,
• 8:52
  Speaker 4: when we were developing the deck score and customers are saying,
• 8:55
  Speaker 4: you know, what would be really cool is to have
• 8:57
  Speaker 4: a widget on my desktop that told me my score,
• 9:00
  Speaker 4: my individual score for my machine. And while it was interesting,
• 9:05
  Speaker 4: the question always is, and then what's the employee going
• 9:08
  Speaker 4: to do with their score? It doesn't there's no thing.
• 9:11
  Speaker 4: This was the time where you still had to troubleshoot
• 9:13
  Speaker 4: and actually go take action and fix things. Now it's
• 9:17
  Speaker 4: the other way around. Now it's the score that doesn't
• 9:19
  Speaker 4: really matter the employee because they've got an IT partner
• 9:21
  Speaker 4: built in was far get Just ask it, why did
• 9:24
  Speaker 4: my PC just reboot? And it will go find the
• 9:27
  Speaker 4: answer and fix it. For you. So I think it's
• 9:28
  Speaker 4: a really cool next evolution of where things are going.
• 9:32
  Speaker 8: I'm really excited to see how it's evolved because I
• 9:35
  Speaker 8: started working at the product team right when you sort
• 9:38
  Speaker 8: of just had the concept, and we're trying to figure out, Okay,
• 9:41
  Speaker 8: what should it actually look like, what should it feel like?
• 9:43
  Speaker 8: How it worked? And one of the things we talked about,
• 9:47
  Speaker 8: or you know, what makes a good AI interaction? You know,
• 9:53
  Speaker 8: how do we create a good experience? How do you
• 9:55
  Speaker 8: make sure that it's you know, the that feeling of
• 10:01
  Speaker 8: seamless ease rather than that feeling of constantly having to
• 10:08
  Speaker 8: rethink how you're even approaching and talking to a machine. Right,
• 10:11
  Speaker 8: it should feel really natural. And that's something that we're
• 10:14
  Speaker 8: even still working on. So it's really fun to see
• 10:16
  Speaker 8: the way we're taking all of the inputs because we
• 10:21
  Speaker 8: use Spark, right. I use Spark when I had slow
• 10:23
  Speaker 8: Internet a few weeks ago, and it helped me troubleshoot that.
• 10:28
  Speaker 8: And so we're taking those experiences and needing it to
• 10:31
  Speaker 8: learn and iterate. And that's one of the really neat
• 10:33
  Speaker 8: things about an AI tool is that you're constantly evolving it.
• 10:37
  Speaker 8: You're constantly making it better.
• 10:39
  Speaker 1: I was about to say that it's an evolution. It
• 10:44
  Speaker 1: seems to me that this is the normal way of
• 10:46
  Speaker 1: evolving in how we are co working with everything that
• 10:50
  Speaker 1: we interact with. So it becomes very dynamic in your
• 10:54
  Speaker 1: day to day how you're not lost anymore, where you
• 10:57
  Speaker 1: don't have to go where do I open the self
• 10:59
  Speaker 1: service portal or how do I reach out to fix
• 11:02
  Speaker 1: and check or and actually instead of just going into
• 11:05
  Speaker 1: sorch and searching of my issue, instead of waiting in
• 11:08
  Speaker 1: Q to be supported or being supported based on data
• 11:12
  Speaker 1: that is actionable right away and that is really irrelevant,
• 11:15
  Speaker 1: customized for you. This is where I see the power
• 11:19
  Speaker 1: of sports coming in place in the day to day
• 11:21
  Speaker 1: interactions and actually understanding Moore not just fix my problem
• 11:25
  Speaker 1: without me knowing what is that or how I can
• 11:27
  Speaker 1: avoid it.
• 11:29
  Speaker 9: To maybe add on the perspective of one of the
• 11:32
  Speaker 9: employees who's not a technical person, who's going to be
• 11:34
  Speaker 9: using Spark for me as a admittedly not super technical
• 11:40
  Speaker 9: person in my day to day role at next ink
• 11:44
  Speaker 9: right like, I'm head of content, so I basically make
• 11:46
  Speaker 9: content and work with a team that makes content. I
• 11:48
  Speaker 9: spend most of my day on Zoom calls or the
• 11:52
  Speaker 9: most technical software I use is either a project management
• 11:55
  Speaker 9: tool or Microsoft Word right, Like, I'm not like a
• 11:57
  Speaker 9: super advanced super user. I am all so one of
• 12:00
  Speaker 9: those people who if my if something goes wrong with
• 12:03
  Speaker 9: my device, I'm going to try to work around it
• 12:05
  Speaker 9: unless I'm in the office and I can see Chris
• 12:08
  Speaker 9: on our IT team and I can walk over to
• 12:10
  Speaker 9: her and say, Hey, Chris, what's going on.
• 12:12
  Speaker 6: If I can't do that, I'm I'm unlikely to submit
• 12:16
  Speaker 6: a take it unless it's like really preventing me from
• 12:19
  Speaker 6: getting my job done for me, for AI and an
• 12:23
  Speaker 6: AI agent. For me to want to use it, it
• 12:26
  Speaker 6: has to work. If it doesn't work, if I perceive
• 12:29
  Speaker 6: it to just add more annoyance to my day, I'm
• 12:32
  Speaker 6: definitely not going to use it. So they put Spark
• 12:35
  Speaker 6: on our devices here. We were sort of you know,
• 12:37
  Speaker 6: beta testing, helping them develop the product. And we came
• 12:41
  Speaker 6: back into the office in Boston after I summer off
• 12:44
  Speaker 6: while we were moving offices, and I tried to First off,
• 12:48
  Speaker 6: I tried to connect to the printer. I couldn't connect.
• 12:50
  Speaker 6: It wasn't working. My documents weren't going to the printer.
• 12:53
  Speaker 6: I was like oh shoot, Tim. I tried to figure
• 12:55
  Speaker 6: it out myself. I couldn't really figure it out. And
• 12:57
  Speaker 6: I was like, oh my god, I can't figure out
• 12:58
  Speaker 6: I can't connect with the printer. And Chris from I
• 13:00
  Speaker 6: t she wasn't in the office, so I couldn't go
• 13:02
  Speaker 6: over to Chris and be like, Chris, I can't use
• 13:04
  Speaker 6: the printer help.
• 13:05
  Speaker 3: And Sparks, what do you think I have a miracle work.
• 13:08
  Speaker 9: On the contrary.
• 13:13
  Speaker 10: On the contrary, I go to Spark and I'm like, yeah,
• 13:16
  Speaker 10: on the contrary. I go to Spark and I'm like,
• 13:18
  Speaker 10: I can't connect to the printer. Help, and it very
• 13:21
  Speaker 10: quickly was like, let me review your advice. Do do
• 13:24
  Speaker 10: And it comes back and it's like, hey, it looks
• 13:26
  Speaker 10: like your z scaler needs to be updated or whatever
• 13:28
  Speaker 10: you have to be.
• 13:29
  Speaker 6: And then it informed me well, right, yeah, I was
• 13:32
  Speaker 6: dealing good on updating some stuff. But uh, it informed
• 13:35
  Speaker 6: me really not what this is. What I liked about
• 13:37
  Speaker 6: the interaction was it was like, to connect to the
• 13:39
  Speaker 6: office printer across next think you have to be connected
• 13:42
  Speaker 6: to z scaler VPN. If you're not, you're not gonna
• 13:45
  Speaker 6: be connected to the printer. Why don't you try that
• 13:47
  Speaker 6: and I tried and lo and behold it works. And
• 13:50
  Speaker 6: then you know, Spark said, hey, did that work? And
• 13:52
  Speaker 6: I said, yes, it did, and then it kind of
• 13:54
  Speaker 6: just like whoop went away. So it was so simple,
• 13:57
  Speaker 6: and because it worked, I will say I am more
• 14:00
  Speaker 6: inclined to use it in future. If it hadn't probably
• 14:03
  Speaker 6: passed my first personal test of it, I might have
• 14:05
  Speaker 6: been like, Nah, this AI agent is useless. But instead
• 14:09
  Speaker 6: it actually helped me. And I think what that also
• 14:11
  Speaker 6: illustrates something we talk about is that's a ticket for
• 14:14
  Speaker 6: it that's probably just annoying because it's just employee education, right.
• 14:18
  Speaker 6: It's just obviously you have to be connected to the
• 14:20
  Speaker 6: VPN to use the hardware, so it's eliminating those tickets
• 14:24
  Speaker 6: that for them are almost like a burden, a waste
• 14:28
  Speaker 6: of time because it's you know, an uneducated, untechnical employee
• 14:32
  Speaker 6: just being kind of like lost in the ecosystem. So
• 14:34
  Speaker 6: I think it illustrates the simple power of a tool.
• 14:39
  Speaker 4: Like this.
• 14:41
  Speaker 3: Clip it clip it lated German the printer she got
• 14:45
  Speaker 3: attached to the printer in the office. It's incredible, it's
• 14:49
  Speaker 3: it's a it's a truly miraculous Thank you, Mick and
• 14:52
  Speaker 3: I'm going to remember that myself and I have. I
• 14:54
  Speaker 3: can't remember why I used it, but I've used it myself.
• 14:56
  Speaker 3: It did the dawn thing I wanted it to do.
• 14:59
  Speaker 3: I think I've not I mean, hopefully listeners can hear it.
• 15:02
  Speaker 3: In the panelist's response, I don't think there's been an
• 15:05
  Speaker 3: excitement about a new, brand new product for the entire
• 15:10
  Speaker 3: six years I've been here. And people are really buzzing
• 15:13
  Speaker 3: about Spark. I know, a sort of the customers who
• 15:17
  Speaker 3: have already had it had to go on it already
• 15:19
  Speaker 3: a buzzing about it. And there's a lot of interest
• 15:22
  Speaker 3: about this product, very good reason. And we are going
• 15:25
  Speaker 3: to be going into it in more detail, and we're
• 15:27
  Speaker 3: going to be talking to the people who who developed
• 15:29
  Speaker 3: it and if you will, invented it in the coming week.
• 15:33
  Speaker 3: So keep your keep your ear out for for those
• 15:36
  Speaker 3: episodes two. And thanks for everybody's contribution. A reminder that
• 15:40
  Speaker 3: we we you know, we have a really wonderful panel
• 15:44
  Speaker 3: here and you know hopefully we'll soldier on even without
• 15:48
  Speaker 3: the anchor of the panel and Tim Flower.
• 15:53
  Speaker 4: One hit want to hear from one.
• 15:54
  Speaker 3: Last person today, and that's that's stun to talk a
• 15:58
  Speaker 3: bit about your upcoming project show. So you have a
• 16:02
  Speaker 3: trends that you have a new ebook and a webinar
• 16:05
  Speaker 3: coming out very soon with some customers. It's a really
• 16:09
  Speaker 3: interesting topic, it's some really interesting insights. Why why don't
• 16:11
  Speaker 3: you set that up for people and tell them where
• 16:14
  Speaker 3: they can learn more?
• 16:15
  Speaker 7: Sure, yeah, when we plug this. So in the next
• 16:17
  Speaker 7: couple of weeks, you're going to see two projects come out,
• 16:21
  Speaker 7: both related to the twenty twenty six Trends and Predictions Report.
• 16:24
  Speaker 7: The first one is an ebook that's encapsulating that information
• 16:28
  Speaker 7: where we've gone out into the field and spoken to
• 16:31
  Speaker 7: some customers and some IT leaders to get their thoughts
• 16:34
  Speaker 7: on what's around the corner and we're well into twenty
• 16:36
  Speaker 7: twenty six now. And then we also have, in conjunction
• 16:39
  Speaker 7: with the report, a webinar where we've spoken to two
• 16:42
  Speaker 7: of our customers that's hosted by our own John Karn's
• 16:46
  Speaker 7: chief customer officer here at next Think, and I think
• 16:50
  Speaker 7: that's going to be a really interesting conversation. We have
• 16:52
  Speaker 7: that slated in the next couple of weeks to go
• 16:54
  Speaker 7: out the webinar, and without getting too far ahead of it,
• 16:58
  Speaker 7: you know, we're touching upon how topics that are obviously
• 17:01
  Speaker 7: relevant AI agentic AI more so like people management and
• 17:06
  Speaker 7: how to deal with some of this stuff off of
• 17:08
  Speaker 7: the tool, and how to convince people and convince you know,
• 17:12
  Speaker 7: buy in throughout, just not the IT department with the organization.
• 17:16
  Speaker 7: So stay tuned for those two projects that are coming out.
• 17:20
  Speaker 7: You're gonna want to listen to them and you're gonna
• 17:22
  Speaker 7: want to read along.
• 17:24
  Speaker 3: I'm going to put a I think you can register
• 17:26
  Speaker 3: for the webinar now and I'll put put a linkinges
• 17:29
  Speaker 3: for that. Sean one last teas is shown for any
• 17:32
  Speaker 3: any particularly hot any particular hot takes you want to
• 17:36
  Speaker 3: tease now. I think it's going to be in the report.
• 17:38
  Speaker 3: I think you mentioned something from Gillam No, but I
• 17:40
  Speaker 3: have quote my ear. Last time we were speaking.
• 17:43
  Speaker 4: We did GIEM.
• 17:43
  Speaker 7: I think I had my favorite quote out of everyone
• 17:46
  Speaker 7: that we went to our own GM Charles, Senior director
• 17:48
  Speaker 7: of Product Management. He said in twenty twenty six, Already
• 17:51
  Speaker 7: overwhelmed eployees are going to face a new layer of
• 17:53
  Speaker 7: complexity as AI tools and autonomous agents flood the digital workplace.
• 17:58
  Speaker 7: So expecting everyone to navigate this alone is unrealistic. I
• 18:01
  Speaker 7: think it just sets it up nicely for products like Spark,
• 18:06
  Speaker 7: other products have we're working on to try to figure out.
• 18:10
  Speaker 7: You know, there's a lot of opportunity, but also people
• 18:13
  Speaker 7: are overwhelmed at times.
• 18:15
  Speaker 4: I think it's fair to say so excellent. So yeah,
• 18:18
  Speaker 4: more information fro about everybody in the show. Do check
• 18:22
  Speaker 4: it out.
• 18:23
  Speaker 3: I'm always worth reading via the trends and predictions reports
• 18:26
  Speaker 3: we do the beginning of the year, and this sounds
• 18:29
  Speaker 3: like it's going to be a great presentation to Thanks Sean,
• 18:32
  Speaker 3: Thanks everybody, and heartfelt thanks most of all the Tim
• 18:36
  Speaker 3: Flower goodbye bye.
• 18:39
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• 18:53
  Speaker 6: If you'd like to.
• 18:54
  Speaker 2: Learn more about how Next Thing can help me improve
• 18:56
  Speaker 2: your digital employee experience, head over to next Think dot com.
• 19:00
  Speaker 8: Thank you so much for listening.
• 19:02
  Speaker 2: Until next time,