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111. The Lost Art of Restaurant Orientation
On today’s episode of The Cutting Onions Podcast, Myles and I continue to the conversation about the basics of the business and talk about the lost art of restaurant orientations.
This is a basic fundamental of the business that is crucial to having engaged, inspired, and excellent team members.
Here is some of what we talked about in our conversation:
Technology (LMS, onboarding software) is a useful tool, but cannot replace human conversation, eye contact, and culture transfer
The industry has drifted toward mistaking the administrative package for a real orientation
Orientation is the…
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