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Latest / The Pivot Podcast with Fexingo: How Businesses Change Direction and Survive Disruption

How Aetna Rebuilt Itself Around Preventive Care

In this milestone 150th episode of The Pivot Podcast with Fexingo, Lucas and Luna explore how Aetna, a 170-year-old insurance giant, pivoted from a claims-paying model to one centered on preventive care and data-driven health outcomes. They dig into the surprising numbers behind preventive care — how a single chronic condition can cost tens of thousands of dollars annually, while early intervention costs a fraction of that — and how Aetna used its massive claims data to identify at-risk members before they got sick. The conversation touches on the challenges of aligning incentives with…

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