Latest / One on One With a Professional / MEDCLUB BARTLESVILLE

Transcript

MEDCLUB BARTLESVILLE · One on One With a Professional

• 0:00
  Good morning, Good morning, good morning, and welcome to Ask the Doctor
• 0:03
  with doctor Carrie Williams with Med Club, Bartlesfel. How are we today?
• 0:07
  We're good? How are you well? You know I'm great because I've got
• 0:10
  a great doctor. By the way, transparency, Carrie Williams is my doctor
• 0:15
  direct primary care. Tell us about this particular model. This particular model is
• 0:20
  somewhat new in the United States. It's a practice model where patients make direct
• 0:26
  contact contracts with physicians primary care physicians to provide them services. At mid Club.
• 0:34
  We have a monthly charge depending on your age, and what that covers
• 0:39
  is my time, my consultations care for chronic diseases and things like physicals,
• 0:53
  but we do med checks. Extra things are extra labs, prescriptions and we
• 1:00
  offer those at med Club and a discounted rate. Whi's really great. It's
• 1:04
  kind of like a one stop deal there. And you're not finding yourself.
• 1:08
  You know it's your choice, but you're not finding yourself, you know,
• 1:11
  going all over town to get things done. You can get most everything you
• 1:15
  need done right there at med Club. Artiles Well, yes, sir,
• 1:19
  and I genuinely more doing them. You are now the advantage of course,
• 1:25
  of being a member of a med club. You got plenty of But let's
• 1:30
  take a look at you. Well, first of all, through transparency,
• 1:34
  you know how much you're going to pay every month. It's not changing.
• 1:37
  You know, get unexpected bills. Wait a minute, this is medical stuff
• 1:41
  and we're not getting unexpected bills. No, and this is usually less expensive.
• 1:46
  The average patient saves over twenty percent if they use versus traditional healthcare interns
• 1:55
  as far as they're overall cost to the statistics, and we cut out the
• 2:02
  middle man. There's not an insurance company with their hands out. And the
• 2:10
  statistics show that if you are a patient of a direct primary care practice,
• 2:16
  you have, as a general rule, there is a sixty five percent less
• 2:22
  chance that you will end up in the emergency room on an emergency room visit.
• 2:25
  Well, that's great that those are expensive. They are. It's a
• 2:30
  it's not a day at Disney World, that for sure, but it may
• 2:34
  cost as much. Oh my, yes, yes, And what I like
• 2:39
  is the accessibility I have to the doctor. Yes, we try to do
• 2:45
  same day or next day appointments. Some people like to book out further,
• 2:49
  but we do that. And for instance, if you've had an unexpected hospitalization
• 2:53
  and you need to be seen quickly after you've been discharged from the hospital,
• 2:58
  we'll try to make room for you to be seen and a lot of times
• 3:05
  word the number one advantage is is that you get explanations of what's happened.
• 3:10
  Because the medical field can be very subservient. You don't know what's going on
• 3:15
  when you're in the hospital, So having somebody to give you a play by
• 3:20
  play or they did this procedure for that reason, and that's what that's providing
• 3:29
  that patient understanding gets through. It gets rid of a lot of the fear,
• 3:35
  and fear is misery, and so if we can help a patient get
• 3:40
  comfortable with their medical care or what's been done and what to expect, then
• 3:46
  we've really done our job. One thing I like is that the appointments are
• 3:52
  waiting in a waiting room for an hour, can be seen for five minutes.
• 3:55
  That's correct. Not to make any one way and limit the size of
• 4:03
  the practice. When I was in a traditional medical practice, I had over
• 4:06
  three thousand patients. At med Club, we limit our patients just seven hundred,
• 4:14
  so I have time to get to know you and most of the appointments
• 4:17
  are at least a half hour, and you know, some patients want that,
• 4:24
  some patients don't. But the explanation going back, the accessibility is a
• 4:31
  huge thing. Being accessible to a natural physician's huge. Well. You get
• 4:39
  more personalized care, and for a lot of people that goes a long way,
• 4:45
  because we used to kind of being shuffled around and you might only get
• 4:49
  to see your doctor three to four minutes and the tops yes, and then
• 4:54
  it's in out by sea, here's your bill, yes, and it's not
• 4:57
  that way there. I get to ask questions. You encourage that. Yes,
• 5:02
  I encourage my patients to bring a list with them to the appointment written
• 5:06
  please, because you're not going to remember them. That's exactly right. And
• 5:13
  getting their questions answered again takes takes the guesswork out by the patient. You
• 5:21
  can go and read the computer look it up, but getting through the vocabulary
• 5:29
  is a lot of time, very confusing, and so many things mean the
• 5:32
  same thing and understanding oh they did this that means sad and I have to
• 5:44
  anticipate this coming at me. Yes, every patient is different, but the
• 5:50
  disease process is kind of with most act similar. One thing I like is
• 5:58
  that you'll actually bring out a physical book if needed. Absolutely, I showed
• 6:02
  the patient exactly what is going on and why so that we understand it.
• 6:09
  And that's something that I've never witnessed is a patient I am my entire life
• 6:15
  until being a member of med Club article well, providing that patient explanation and
• 6:21
  understanding, understanding how that doctor's thinking about you, Understanding this is where this
• 6:29
  particular organ lives, and showing the patient a picture and saying when you talk
• 6:35
  to the doctor, they're going to be talking left right and to your post
• 6:41
  here, and how that doctor determines what that means. Then the vocabulary is
• 6:48
  not so bad. The way that doctor talks to you is not that confusing.
• 6:54
  But bringing that knowledge level up. Also, if I send a patient
• 6:58
  to a specialist, I want them to understand what the specialist is going to
• 7:02
  be thinking about, oh yeah, and what to anticipate and how not give
• 7:10
  them any answers, but how to answer the questions that have been asked by
• 7:15
  the specialist. Therefore, the communication is automatically approved by tenfold yes, and
• 7:20
  my patient will be looked at as a cooperative patient, someone they want to
• 7:29
  have back in their office. And that makes doctors are no different than anyone
• 7:34
  else. If they like you, they'll spend more time with you. Now,
• 7:39
  the met Club bartlepill, we talked about that, the monthly fee.
• 7:43
  It covers the primary care and consultation. Now we did kind of mention labs
• 7:47
  and another thing, tell us more about labs and other things. You okay,
• 7:53
  we offer lab basic labs through our office, blood work, you're other
• 8:00
  things, and we have discounted prices in comparison to the national labs. We're
• 8:07
  not adding on what the insurance company would add or what that middleman for processing
• 8:13
  is. You know what your lab that's going to be. And also with
• 8:18
  medications, I am in a buying group with other direct primary care practices and
• 8:24
  we get discounted Hotel medicines. Oh yes, you do a lot of times
• 8:30
  it will cost you less to purchase it at med Club. It will be
• 8:35
  cost you what your insurance will cover. Very good. This is all really
• 8:39
  pretty cool. Now when we take a look at this for IRS purposes,
• 8:45
  and I know some people do, I know I have to these days because
• 8:50
  the IR sings likely what is there some kind of coding or something that we
• 8:54
  have to kind of go through here we talked about I think called a health
• 8:58
  plan a health plan. The IRIS does not allow individuals to detect the monthly
• 9:05
  costs from their taxes. That should and that's basically the only intervention that the
• 9:13
  IRIS has in this. Now when we go through a costing payments from med
• 9:18
  Club, there is the monthly fee. And also there's a lot of great
• 9:22
  things that come along with this because like you said, it's not like every
• 9:26
  time you visit it's a monthly feed. You're going to visit as much as
• 9:30
  you need to visit. Correct, So if I need some screening, I
• 9:33
  can just come in with an appointment and we get that taken care of it.
• 9:39
  Like say I got an acre of pain. A week later, I
• 9:41
  can call up and say, hey Doc, yes, and it's still one
• 9:45
  monthly fee. Yes, huh that here. We also text and email my
• 9:52
  patients and I communicate a lot. Even though you may not see me every
• 9:56
  month, there's a lot of communication that goes on behind behind the scenes.
• 10:03
  Your labs are sent to you, I have looked at them. I'll make
• 10:05
  comments on them and or X rays or other tests. Patients have questions,
• 10:16
  you know my medicine that I started as doing this is this normal or is
• 10:20
  this not? And also there's access, emergency access to me after hours and
• 10:26
  on the weekends. So that's that cuts down on a lot of the er
• 10:33
  visits. It does, Yeah, absolutely does we keep you well, We'll
• 10:39
  try. And I put an enormant amount of time into the patients figuring out
• 10:43
  where they're at, what needs to be done, what they've done, what
• 10:48
  they haven't done, and get them caught up on their screens, figure out
• 10:52
  their medicines. And sometimes I've got patients that are on medicines that don't agree
• 10:58
  together and adjust things and figure out more than anything, figure out what that
• 11:05
  patient's goals are. You know, you said meet your patients where they are.
• 11:11
  I know a fellow who hadn't been to a doctor for twenty years until
• 11:16
  he visited you, and he raves about how fast you caught up and how
• 11:24
  fast everything came into play simply because there was communication and properties and knowing we're
• 11:30
  a patient, what their goals are, how they plan on living, what
• 11:33
  their goals are. You know, everyone wants a healthy life, but that's
• 11:39
  not realistic and setting the realistic expectations. Also, it's a little known fact
• 11:46
  doctors are not reimbursed for reading past medical records. In the office, and
• 11:52
  there are patients who come with hundreds of pages worth of past medical records and
• 11:58
  that's where doctor just find their discrepancies, but they it takes hours to go
• 12:03
  through them. And my theory on that if it's important enough to hit my
• 12:07
  office, this is important enough for me to read and understand and see what's
• 12:13
  been done. And a lot of the costs of a patient are cut down
• 12:18
  in that step right there, because patients don't remember if they've had a test,
• 12:24
  but those records will indicate yay or name that is correct and usually the
• 12:28
  result yes, that is correct, and in understanding that and being able to
• 12:33
  document that is a big deal. Also through traditional healthcare, Medicare and Medicaid,
• 12:39
  there's something called medical necessity, which is a big nichiance. From time
• 12:45
  to time you have to prove as a physician why that patient needs that test,
• 12:50
  and a lot of times there's a lot of hoops to jump through.
• 12:54
  If I have old medical records that I am familiar with, sometimes I can
• 13:00
  buying medical necessity in those now. Sometimes you're going to need health care insurance
• 13:07
  with direct primary care sometimes tell us about them. Sometimes we sometimes are on
• 13:13
  a catastrophic events, things that you don't anticipate surgeries, heart attacks, cancers.
• 13:20
  These are devastating to patients in their financial wellbeing because it's easy to run
• 13:28
  up tens of thousands of dollars worth of medical bills. Also, if you've
• 13:35
  got cancer, some of those drugs are exorbitantly expensive, and so a high
• 13:41
  deductible health care insurance plan is what we recommend to go with this because in
• 13:48
  direct primary care we can catch most of these many of the health care needs
• 13:54
  ahead of time and possibly ward things off or or catch them early before they
• 14:01
  are a catastrophic event. Very good. How do we become a patient of
• 14:05
  doctor Carry Williams at Club bartles Built. You have a website that will answer
• 14:11
  almost every question you may have. Also, if you'd like to become a
• 14:15
  patient, there's a place to sign up online Mike Electronic Medical Workers. Wire
• 14:20
  flagged me and tell me to take a look at this and we will contact
• 14:28
  you and set up an appointment. If you don't want to become a patient
• 14:31
  but you have questions, we have one appointment up front that does not contain
• 14:35
  any medical but will answer questions about med club for free. How do you
• 14:41
  like that? And what is the website? Again? It is Medclub dot
• 14:46
  Clinic www. Medclub dot claning. Were you located. We're located on Highway
• 14:52
  seventy h five, across the street from Jimmy's Eggs. There you go,
• 15:00
  doctor. Thank you for being with us.