Latest / Legacy Living with Dr. Gloria Burgess / Balanced Leadership with Danielle Harvey | Episode #489

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Balanced Leadership with Danielle Harvey | Episode #489 · Legacy Living with Dr. Gloria Burgess

0:21
Speaker 1: Hello, and welcome to today's show, Legacy Living, Make your
0:27
Speaker 1: Life Count. I'm your host, Doctor Gloria. Gloria Burgess, international
0:34
Speaker 1: leadership expert and trusted advisor. Welcome to Legacy Living, Make
0:42
Speaker 1: your Life Count. I'm delighted that you join me today.
0:48
Speaker 1: I want to give a big thank you to those
0:50
Speaker 1: of you listening, and here's a great big shout out
0:54
Speaker 1: to all of you listening around the world. I'm delighted
0:57
Speaker 1: and so grateful that you tuned in. I hope you're
1:01
Speaker 1: enjoying a fabulous day and that you're having a fantastic week,
1:06
Speaker 1: because you know what, in the grand song of the universe,
1:11
Speaker 1: life is very short. It's short, sweet and very precious.
1:17
Speaker 1: So I hope you're making a difference in your own
1:20
Speaker 1: life because when you do, you also make a difference
1:24
Speaker 1: in someone else's life. Now, a lot of folks want
1:29
Speaker 1: to make their life count for something, and they ask me,
1:33
Speaker 1: Doctor Gloria, how do you do that. Well, it's really
1:37
Speaker 1: very simple, very simple. You make your life count, day
1:42
Speaker 1: by day, step by step, moment by moment, every single day.
1:48
Speaker 1: Three sixty five twenty four seven. That's what Legacy Living,
1:53
Speaker 1: Make your Life Count is all about. Now you can
1:57
Speaker 1: learn more about legacy living make your life count by
2:00
Speaker 1: visiting the Gloria Burgess website. That's Gloria Burgess dot com.
2:05
Speaker 1: And as I've mentioned before, if you love to be inspired,
2:10
Speaker 1: you can actually subscribe to my inspirations right on my website.
2:14
Speaker 1: Just scroll down a little bit look on the right
2:17
Speaker 1: sidebar until you see the place to add your email
2:21
Speaker 1: address to subscribe to my weekly inspirations. It's that simple.
2:26
Speaker 1: Each week you get a lovely photograph and a short
2:29
Speaker 1: quotation that inspires you. You can also visit me on
2:34
Speaker 1: Facebook and that's Facebook dot com, forward slash doctor Gloria Burgess,
2:40
Speaker 1: pH d and the doctor is abbreviated, so it's Dr
2:45
Speaker 1: Gloria Burgess, PhD. You can also check out one of
2:50
Speaker 1: my Ted talks at ted dot com. Now, today I
2:55
Speaker 1: want to talk with you about leadership, a topic that
2:59
Speaker 1: is near and dear to my heart. Specifically, we are
3:03
Speaker 1: going to focus on work life balance. Today I have
3:08
Speaker 1: a very special guest, Danielle Harvey Stenson, and she's going
3:14
Speaker 1: to share a little bit about her work and her
3:17
Speaker 1: leadership journey and how she thinks about work life balance.
3:23
Speaker 1: So who is Danielle Well she wears many, many hats.
3:27
Speaker 1: She's a mom, she's an avid, lifelong learner, and she's
3:31
Speaker 1: a very creative soul and a trusted friend and an
3:36
Speaker 1: amazing mentor. In a word, Danielle is an influencer, and
3:42
Speaker 1: to me, she is very inspiring. Danielle is a leader
3:48
Speaker 1: who makes a difference in her own life and in
3:51
Speaker 1: the lives of so many others throughout the world in
3:54
Speaker 1: her work at the University of Southern California. In that work,
4:00
Speaker 1: she works in alumni relations. Now, I met Danielle about
4:06
Speaker 1: ten years ago when she was looking for a keynote
4:09
Speaker 1: speaker for USC's Women's Alumni conference. At that time, I
4:15
Speaker 1: was seeking to expand my reach in terms of impacting
4:18
Speaker 1: more women leaders, and when I heard Danielle talk about
4:23
Speaker 1: her work at USC, she was absolutely in love with
4:27
Speaker 1: what she was doing. I mean, she was on fire,
4:31
Speaker 1: and I thought, yes, I'd love to work with this
4:35
Speaker 1: young woman who is truly passionate about her work. So
4:40
Speaker 1: it was a perfect match. Now, I'm also a USC alum,
4:45
Speaker 1: which made it even sweeter for all the USC folks
4:48
Speaker 1: out there like me fight on right now. As I said,
4:54
Speaker 1: USC is very lucky to have Danielle, and there she
4:59
Speaker 1: works in alumn my relations, leading a diverse team of professionals.
5:04
Speaker 1: She and her staff are responsible for engaging all alumni
5:09
Speaker 1: lifelong and worldwide through a vast array of programs, services,
5:13
Speaker 1: and events worldwide. Her team is responsible two and four
5:20
Speaker 1: about five hundred thousand people in terms of providing them
5:25
Speaker 1: with an incredible ray of different programs, services, and events,
5:31
Speaker 1: including the USC's Women's Conference, the Reunion Weekend, and Alumni
5:36
Speaker 1: Leadership Conference. And knowing Danielle, it's a lot more than that.
5:42
Speaker 1: Danielle and her team are also responsible for the LGBTQ
5:47
Speaker 1: Alumni Association, Industry and affinity networks and generational groups, and
5:53
Speaker 1: she will tell us more about that during my conversation
5:57
Speaker 1: with her. As I met just a few moments ago,
6:03
Speaker 1: Danielle is positively on fire and she is committed to
6:08
Speaker 1: making an impact on the world, and in particular making
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Speaker 1: an impact to empower women leaders to transform their world.
6:18
Speaker 1: When you hear her story, you will learn why she's
6:22
Speaker 1: so passionate about making a difference, about making an impact
6:27
Speaker 1: on the world in this particular way. Now. When I
6:31
Speaker 1: met Danielle, I was struck by her enthusiasm and by
6:36
Speaker 1: her passion, but these are just a couple of her
6:41
Speaker 1: many wonderful qualities. We are truly blessed and honored to
6:47
Speaker 1: have her as one of our guests on this show.
6:53
Speaker 2: Now.
6:53
Speaker 1: Danielle has worked at USC for a little over fifteen years,
6:58
Speaker 1: and her passion for teaching and lifelong learning show up
7:03
Speaker 1: in her work on a daily basis. And she has
7:08
Speaker 1: impacted so many professionals in terms of recruiting, onboarding, coaching,
7:15
Speaker 1: and mentoring. And like I said, she's actually one of
7:18
Speaker 1: my mentors as well. Danielle earned her bachelor's degree in
7:22
Speaker 1: education from USC's Rossier School of Education and an executive
7:28
Speaker 1: master's degree in leadership from US's Price School of Public Policy.
7:34
Speaker 1: Danielle says that, among others, her mom has had an
7:39
Speaker 1: enormous impact on her life and has shaped her vision
7:43
Speaker 1: for her work. During my conversation with her, you will
7:47
Speaker 1: hear more about her story. You will also hear about
7:51
Speaker 1: some of the people and moments that have shaped and
7:55
Speaker 1: formed Danielle as a person of influence. People in moments
7:59
Speaker 1: who have shaped and formed her as a leader, all
8:03
Speaker 1: with a particular focus of serving other leaders in many ways.
8:10
Speaker 1: In her outlook on life, and in her work, Danielle
8:13
Speaker 1: pulls together the many threads of what my own life
8:16
Speaker 1: and work are all about. Now you've heard me talk
8:19
Speaker 1: about these threads and themes on this show, the themes
8:22
Speaker 1: of gratitude, authenticity, vulnerability, generosity, strength, passion, presence, hope, and possibility.
8:34
Speaker 1: I just love it. Two women, Danielle and me, from
8:38
Speaker 1: pretty different backgrounds, very different in age and lifestyles, yet
8:44
Speaker 1: we share so many common threads. Can I just tell
8:48
Speaker 1: you something? Danielle and I had a fabulous conversation and
8:53
Speaker 1: I'm so excited to have this amazing leader with us today.
8:57
Speaker 1: This is going to be a marvelous podcast. You don't
9:02
Speaker 1: want to miss a single word, So put on your
9:05
Speaker 1: walking shoes, grab your earbuds, or simply relax in your
9:10
Speaker 1: favorite chair, grab yourself a cup of coffee or tea,
9:13
Speaker 1: or a nice cool glass of water. You are going
9:17
Speaker 1: to want to take notes today. We're gonna have a
9:21
Speaker 1: great time. Okay. Now, before I jump into today's episode,
9:27
Speaker 1: I want to take just a moment to welcome you.
9:30
Speaker 1: If you're just joining us, I'm your host, Doctor Gloria,
9:34
Speaker 1: and this is Legacy Living. Make your life count. I'd
9:40
Speaker 1: also like to extend a special welcome to those of
9:42
Speaker 1: you who are joining my show, or if you're joining
9:46
Speaker 1: Talk network radio for the very first time, let me
9:50
Speaker 1: tell you you are in for a real treat. I'm
9:53
Speaker 1: excited to have you listening today, and I'm deeply honored
9:58
Speaker 1: that you've allowed me to be part of your day
10:01
Speaker 1: so you can be inspired by ideas and resources to
10:06
Speaker 1: make your life count. Today's episode is all about work
10:12
Speaker 1: life balance, a very important topic as you develop your
10:18
Speaker 1: own identity as a leader.
10:23
Speaker 2: Good morning, Danielle. How are you doing today?
10:26
Speaker 3: Hi, Gloria, I'm doing well. Thank you so much for
10:29
Speaker 3: having me.
10:30
Speaker 2: Oh, it's such an honor and a blessing to have
10:33
Speaker 2: you on the call today. Danielle. I know that my
10:35
Speaker 2: listeners can't wait to hear what you have to share
10:38
Speaker 2: with us, So welcome and again, thank you for joining me.
10:42
Speaker 4: Thank you. I am looking forward to today's conversation.
10:46
Speaker 2: Right, so, Danielle, let's begin if you would just say
10:52
Speaker 2: a little bit about yourself, you know, kind of tell
10:55
Speaker 2: us about you your journey to you know, where you
10:59
Speaker 2: are today, and the kinds of things that you do
11:04
Speaker 2: in your current work.
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Speaker 3: Okay, sure, So I am currently the assistant vice president
11:11
Speaker 3: for Alumni Relations at the University of Southern.
11:14
Speaker 4: California, and I have been.
11:17
Speaker 3: Working here for over thirteen years now, and you mentioned
11:22
Speaker 3: my journey. I actually started no Shame in my game
11:26
Speaker 3: as the assistant to the assistant of the head of
11:29
Speaker 3: the alumni Association, and it was a funny thing that
11:34
Speaker 3: happened on the way to the coliseum literally that I
11:38
Speaker 3: can share with you. But just going into what I
11:41
Speaker 3: do on a daily basis, I am responsible for alumni
11:45
Speaker 3: engagement around the world and with our various alumni constituents.
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Speaker 3: So we have over four hundred thousand alumni that are
11:56
Speaker 3: living around the world, as I mentioned, and my tab,
12:00
Speaker 3: along with several members of my staff, is to break
12:04
Speaker 3: that number down and to engage alumni on a personal level.
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Speaker 3: So we will look at everything from how do alumni work,
12:14
Speaker 3: to where do they live, what are some of their
12:17
Speaker 3: personal interests, and then we'll build programs around those things.
12:22
Speaker 4: So there are alumni clubs of New York.
12:25
Speaker 3: There's an industry network based around real estate. We have
12:30
Speaker 3: professional networks for women. You name it, there's probably an
12:34
Speaker 3: alumni program for it, and hopefully that speaks to those alumnis.
12:40
Speaker 3: So I have a very creative job. In short, if
12:46
Speaker 3: we would just want to boil it down, I get
12:48
Speaker 3: to be creative and.
12:51
Speaker 4: You know, work with really amazing people.
12:53
Speaker 2: Well, it sounds like this is like the perfect job
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Speaker 2: for you, Danielle. You and I have known each other
13:00
Speaker 2: or oh my, going on seven or eight years now,
13:03
Speaker 2: and I know that you know, it's becoming very very
13:06
Speaker 2: rare for people like you, professionals to stay within an
13:10
Speaker 2: organization for you know, even more than three or four
13:13
Speaker 2: or five years, and you've been there for almost fourteen
13:17
Speaker 2: years now at USC. Can you tell us about a
13:20
Speaker 2: little bit more about that no shame in your game thing,
13:23
Speaker 2: you know, your path at USC, and why you stayed
13:27
Speaker 2: there longer than longer than the norm.
13:31
Speaker 3: Absolutely so too, I'll start with your last question first.
13:36
Speaker 4: So I've stayed at.
13:37
Speaker 3: USC probably more than anything, because no two days have
13:43
Speaker 3: been the same. And when you're a creative person like
13:47
Speaker 3: I believe.
13:47
Speaker 4: Myself to be, you know, you need that. I need that, I.
13:51
Speaker 3: Need that creative outlet I need to be, you know,
13:54
Speaker 3: thinking of things differently in new ways.
13:57
Speaker 4: And how can we do things better?
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Speaker 3: But to start at the beginning, as I was moving
14:05
Speaker 3: through my professional track here, I I'm.
14:12
Speaker 4: Very inquisitive, I think is the best way to say it.
14:14
Speaker 4: I'm inquisitive by nature.
14:16
Speaker 3: So when I was the assistant to the assistant, that
14:19
Speaker 3: means I got loaned.
14:20
Speaker 4: Out to the entire staff.
14:22
Speaker 3: It was hey, you go make these copies, or hey
14:24
Speaker 3: you we need you to answer the phone, or you know,
14:27
Speaker 3: Greek guests at the front desk. And I recognize my
14:30
Speaker 3: position in the organization. I was here to be a
14:34
Speaker 3: support and assist any and everyone who needed it, and
14:39
Speaker 3: by doing so, I actually learned a lot about our organization,
14:44
Speaker 3: about USC in things that I didn't even know as
14:47
Speaker 3: a student. I'm also an alum, which makes the job
14:49
Speaker 3: easier sometimes. But I'm also an alum, so I already
14:54
Speaker 3: had a love and an affinity for the university. But
14:57
Speaker 3: I got to discover people a and programs and things
15:02
Speaker 3: that I had no clue about as a student.
15:04
Speaker 4: So when I became the assistant to the assistant, and.
15:07
Speaker 3: As I described, you know, worked with everyone and for everyone.
15:12
Speaker 3: You know, I just went about my business in a
15:16
Speaker 3: way that allowed me to really discover, Wow, this is
15:20
Speaker 3: a bona fide profession. And not only is it something
15:24
Speaker 3: that I'm interested in doing, it's also something that I
15:28
Speaker 3: happened to be good at doing.
15:31
Speaker 4: And I would say that I probably.
15:35
Speaker 3: Would conclude that based on all of my other previous jobs.
15:41
Speaker 3: So I've worked at a museum, I was a docent.
15:45
Speaker 3: I've worked for a law firm. I was a file clerk.
15:49
Speaker 3: I worked at a major hotel and was the night
15:52
Speaker 3: manager responsible for all of the you know, night processes,
15:55
Speaker 3: as well as all of the guest services. So all
15:58
Speaker 3: of those things Lee combined allowed me to wear a
16:03
Speaker 3: lot of different hats and pivot when I need to pivot.
16:06
Speaker 3: So sometimes I get to manage the front desk and
16:10
Speaker 3: other times I'm simply standing there making copies and foting.
16:14
Speaker 4: And stuffing envelopes.
16:15
Speaker 3: So, you know, being able to go from one task
16:20
Speaker 3: to the other has allowed me to be successful in
16:23
Speaker 3: those early years. To add to that quickly, I don't
16:27
Speaker 3: want to speak too long on this one question, but
16:32
Speaker 3: like most young professionals, I was a decade and a
16:36
Speaker 3: half younger than I am now when I first started.
16:39
Speaker 4: But I did look for other opportunities.
16:41
Speaker 3: They're saying, Okay, I think I've done everything I came
16:45
Speaker 3: here to do. I've learned everything I can learn. You know,
16:48
Speaker 3: I want to go and look for other opportunities, and
16:52
Speaker 3: strangely enough, those opportunities ended up being here. So I
16:56
Speaker 3: don't know if it's because I put it out into
16:58
Speaker 3: the universe or if you know, I continue to just
17:03
Speaker 3: make myself indispensable. You know, my my bosses, my supervisors
17:09
Speaker 3: would say, hey, Danielle's done all of this, and she
17:12
Speaker 3: seems to be, you know, successful, Let's add something else
17:16
Speaker 3: and let's provide another opportunity for her. So I've been
17:19
Speaker 3: very fortunate in that I've had an organization that.
17:23
Speaker 4: Has allowed me to grow up and progress and.
17:27
Speaker 3: Has progressed with me. So I think that's rare in
17:31
Speaker 3: a lot of organizations. But the fact that I've been
17:33
Speaker 3: able to do it here, I count it as a blessing.
17:36
Speaker 2: Well, you know you, I think you're the trajectory of
17:40
Speaker 2: your path there at USC. Danielle is very inspiring And
17:44
Speaker 2: thank you for sharing, because a lot of people they
17:47
Speaker 2: kind of scratch their heads. They look at somebody like
17:50
Speaker 2: you and they go like, how did she do that?
17:53
Speaker 2: You know, like what kinds of steps do you have
17:55
Speaker 2: to take to get there? And you kind of told
17:56
Speaker 2: that you unpacked the deck a little bit for us.
17:59
Speaker 2: So I really appreciate it, and it's very inspiring to
18:02
Speaker 2: hear to hear about your journey. So I know you
18:06
Speaker 2: describe yourself as very creative, and you're curious, you like
18:10
Speaker 2: discovering new things. You're a learner, right, and so I
18:14
Speaker 2: would love for you to share with our listeners some
18:17
Speaker 2: of the key lessons me, you know, maybe like two
18:19
Speaker 2: or three lessons that you've learned through your journey at
18:23
Speaker 2: your time for your time at USC and also if
18:27
Speaker 2: you could share with us, like, you know, what are
18:29
Speaker 2: your biggest challenges as well.
18:31
Speaker 3: Sure, I'm going to start with actually one of the
18:36
Speaker 3: lessons that I learned just growing up in my household,
18:39
Speaker 3: something that my mother told me that her father told her,
18:42
Speaker 3: and I don't know where he got it, but it's
18:44
Speaker 3: definitely something that now I even hear my children saying,
18:48
Speaker 3: anything worth doing is worth doing well. And whatever your
18:55
Speaker 3: job may be, if you're the one making the copies,
18:58
Speaker 3: you be the best copy maker you can be.
19:01
Speaker 4: If you are the one.
19:02
Speaker 3: Getting the coffee, you make that the best pot of
19:05
Speaker 3: coffee anyone's ever had in their lives. And you know,
19:09
Speaker 3: it sounds funny to say it, but I think there
19:12
Speaker 3: really is something to be said. And to make the
19:15
Speaker 3: point what I always share with my staff, or with
19:20
Speaker 3: young professionals or with students that I may be mentoring,
19:23
Speaker 3: you're always interviewing, even when you're not interviewing. And what
19:28
Speaker 3: I mean by that is people are going to observe
19:31
Speaker 3: you and the way that you go about your business
19:34
Speaker 3: and the way that you go about your work. Are
19:36
Speaker 3: you going into your work with passion? Are you approaching
19:43
Speaker 3: your work with you know, care and thoughtfulness? I think
19:47
Speaker 3: that is something that people observe even when they're not
19:50
Speaker 3: paying attention. And as now somebody who isn't a super
19:56
Speaker 3: supervisor role, I now supervisor other staff members. I can
20:02
Speaker 3: definitely notice that even if I don't check in with
20:04
Speaker 3: a particular staff member, you know, on a day to
20:07
Speaker 3: day basis, or I haven't checked in with them for
20:09
Speaker 3: a couple of weeks, I can tell when someone's phoning
20:12
Speaker 3: it in and when someone's really going about their work.
20:15
Speaker 4: In a way that shows they care. So to speak
20:19
Speaker 4: to the challenges. I think another thing that.
20:23
Speaker 3: I sort of live by day to day is never
20:26
Speaker 3: be satisfied was just good enough? And I'll say that
20:32
Speaker 3: in a way, yes, sometimes we do just need to
20:35
Speaker 3: get it done, and I have a short list of things. Okay,
20:39
Speaker 3: we've just got to do it, and you know, this
20:42
Speaker 3: is as good as it's going to get.
20:44
Speaker 4: But after I've done something as big as you know, let's.
20:48
Speaker 3: Say a reunion program or a women's conference or any
20:52
Speaker 3: of our big programs, immediately following and sometimes even the
20:56
Speaker 3: week of, I'll start thinking about, Okay, if where we
21:01
Speaker 3: are is the best that we can do, what does
21:05
Speaker 3: next year's look like, or what does it look like
21:07
Speaker 3: the next time?
21:08
Speaker 4: What could we have done better?
21:11
Speaker 3: For the things that are outstanding? How can we replicate
21:14
Speaker 3: that or make it scalable so that we're not stressing
21:18
Speaker 3: ourselves unnecessarily.
21:19
Speaker 4: So that is.
21:20
Speaker 3: Something that I think again attaches itself to that first thing,
21:25
Speaker 3: which is if you're going to do something, do the best.
21:28
Speaker 4: And then if you did do something, take take pause.
21:33
Speaker 3: And see how can we how can we do it better?
21:36
Speaker 3: How can we continue to get better? And that goes
21:39
Speaker 3: to the life long learning and me being a dedicated
21:44
Speaker 3: to always learning, you know, sort of mantra that I
21:47
Speaker 3: that I live by. And yeah, and then we just
21:52
Speaker 3: keep challenging ourselves. I feel like every single day that
21:57
Speaker 3: we wake up and open our.
21:59
Speaker 4: Eyes and have breath in our bodies.
22:02
Speaker 3: We're here to be a little bit better than we
22:04
Speaker 3: were before. And it's kind of like how our start
22:07
Speaker 3: my day, Like what's the daga like? So those are
22:10
Speaker 3: like my three big ones and they're all related to us.
22:14
Speaker 2: Absolutely, you sound like you could have grown up in
22:17
Speaker 2: my household. I'm just and I was also thinking about
22:22
Speaker 2: I'm not even a football person, but yesterday the Seahawks,
22:27
Speaker 2: our local team here, just like blew it off the charts.
22:30
Speaker 2: And I only mention it because you talk about the
22:33
Speaker 2: challenge your particular things is never be satisfied with just
22:36
Speaker 2: being good enough. And Pete Carroll used to be the
22:41
Speaker 2: football coach at USC and he's now up here, and
22:44
Speaker 2: I'm just thinking, like, that's how he coached the team there,
22:47
Speaker 2: That's how he coaches the Seahawks, like, never be satisfied,
22:50
Speaker 2: never be satisfied, and always look for those possibilities. So yeah,
22:56
Speaker 2: all right, So can you tell us a little bit, Donielle,
23:00
Speaker 2: about your experiences and specifically what you do to educate
23:06
Speaker 2: and empower your staff. I mean, you have people reporting
23:10
Speaker 2: to you. You haven't always had that, so you know,
23:13
Speaker 2: how do you do that? And maybe who did you
23:15
Speaker 2: learn from who influenced you? Yeah?
23:19
Speaker 3: You know, that is a great question. So just a
23:23
Speaker 3: little bit of a background I did not share, which is,
23:29
Speaker 3: if it's not apparent to everyone now, my major was education,
23:33
Speaker 3: So it's not an accident that I am so committed
23:38
Speaker 3: and love the thought of lifelong learning. Every day we
23:41
Speaker 3: can get better. There's always something new to learn. And
23:45
Speaker 3: so I actually take the approach with my staff as
23:50
Speaker 3: how can we make this a teachable moment or what
23:54
Speaker 3: are we learning about ourselves, about our programs, what are
23:58
Speaker 3: we learning about the work that we're doing, and how
24:01
Speaker 3: can we apply that again to be better, to.
24:04
Speaker 4: Do better, to grow more, to progress.
24:08
Speaker 3: So even in the times where we don't always do
24:13
Speaker 3: everything perfect right because lest I teckt, everybody's still.
24:16
Speaker 4: Human, you know, those of us who are on earth.
24:21
Speaker 3: So when we do get to those moments of hey,
24:25
Speaker 3: we did not hit our target or we totally missed
24:28
Speaker 3: the mark on that, instead of hey, let me come
24:31
Speaker 3: down on you and make you feel terrible about something
24:34
Speaker 3: that you probably are already making yourself steel terrible out again, let's.
24:38
Speaker 4: Unpack and let's look.
24:40
Speaker 3: At what can we do differently, What did we learn
24:42
Speaker 3: about that and how can we just use this to
24:45
Speaker 3: empower us to move forward.
24:48
Speaker 4: So it's so.
24:48
Speaker 3: Important to me because I've had terrible bosses. Not here
24:52
Speaker 3: at USC it's a wonderful university, but I've had terrible
24:56
Speaker 3: bosses in the past where instead of helping.
24:59
Speaker 4: Their bath members, you know.
25:02
Speaker 3: Figure things out or to be successful, they were always
25:04
Speaker 3: finding thoughts this is wrong, that's wrong, you didn't do
25:07
Speaker 3: that right, you should have did this, and blah blah
25:09
Speaker 3: blah blah, but not really giving concrete information about how
25:15
Speaker 3: to be better in the in the future or how
25:18
Speaker 3: to be successful at that particular thing.
25:20
Speaker 4: In the future.
25:21
Speaker 3: So I know, like I said, how that feels, and
25:25
Speaker 3: how it just makes me want to you know, it
25:28
Speaker 3: made me at those times just want to throw my
25:29
Speaker 3: hands up or hey, you know what, I'll take I'll
25:32
Speaker 3: take my my tots and go elsewhere. So when I
25:35
Speaker 3: work with my staff, it is important for me to
25:38
Speaker 3: allow them to fail with grace, you know, you.
25:43
Speaker 4: Know, and and and again then move forward. So that
25:47
Speaker 4: that's really important to me.
25:49
Speaker 2: Ah, thank you and h Danielle. You mentioned that you
25:54
Speaker 2: had some some really good mentors as well. Can you
25:58
Speaker 2: tell us perhaps about one or people who really influenced you. Yeah,
26:04
Speaker 2: I'll ask you the next question after you answer this one.
26:06
Speaker 2: My head's just kind of spinning because I'm loving talking
26:09
Speaker 2: with you.
26:09
Speaker 3: Oh my god, Yes, I'm you know you and I
26:12
Speaker 3: talked about this. I you and I can talk for hours,
26:16
Speaker 3: and I'll try I'll try to give some concrete answers.
26:20
Speaker 4: And a short amount of time without going on and
26:22
Speaker 4: on like I'm doing right now.
26:24
Speaker 3: Uh So my mentors not to better up the host,
26:28
Speaker 3: but Gloria.
26:29
Speaker 4: I definitely count you as one of.
26:32
Speaker 3: Those women leaders and confidants who I've been able to call.
26:40
Speaker 4: And talk things out.
26:42
Speaker 3: And for my mentors that I've had over my lifetime,
26:47
Speaker 3: and there has been many some that I have been
26:51
Speaker 3: mentored by and they didn't know it, and then others
26:54
Speaker 3: that I've had, you know, a mentor relationship with formally,
26:58
Speaker 3: but to speak to our relationship and how we've come
27:02
Speaker 3: into each other's lives, I always say you came into
27:06
Speaker 3: my life at the right time, and you helped me
27:09
Speaker 3: with our women's conference program, which I believe we'll talk
27:12
Speaker 3: about a little bit later. But since then, you've always
27:15
Speaker 3: been someone that I could call and say I have
27:17
Speaker 3: this idea, and because of the trust and this is
27:21
Speaker 3: unspoken because of the trust, because of our openness, and
27:25
Speaker 3: because of our transparency and our ability to be vulnerable
27:29
Speaker 3: with one another. I just want to lay some things
27:32
Speaker 3: that are in my heart out to you, and you've
27:35
Speaker 3: been very receptive to that. And I think as mentors,
27:39
Speaker 3: just globally taking this back for a second, that's what
27:43
Speaker 3: mentors are really. That's when they're useful, right Like we
27:47
Speaker 3: know about the professional mentors, Hey mentor John Smith. Help
27:51
Speaker 3: me get this internship, or help me get this job,
27:53
Speaker 3: or help me with this interview. That's all great, and
27:56
Speaker 3: those are needed. But those mentors where you can just
27:59
Speaker 3: be there and vulnerable and open and in a safe space,
28:05
Speaker 3: those are the ones that are really near and dear
28:07
Speaker 3: to my heart, which is why I always love talking
28:10
Speaker 3: to you. And I hope that others are able to
28:13
Speaker 3: find those mentors, because they're just as important as those
28:17
Speaker 3: other tactical mentors that you need to get your jobs
28:21
Speaker 3: and get your promotions and get your references and all
28:24
Speaker 3: those sorts of things.
28:26
Speaker 2: Absolutely, and you know, I really appreciate you sharing that, Danielle.
28:32
Speaker 2: You know so many people and women in particular, they
28:35
Speaker 2: kind of struggle sometimes with finding mentors, and I think
28:39
Speaker 2: you've just spoken to mentors are not created to do
28:43
Speaker 2: everything for you, and so we need different mentors and
28:46
Speaker 2: different arenas of our work life, professional and personal life. Yeah,
28:51
Speaker 2: so thank you, Yes, and yeah, I want to shift
28:55
Speaker 2: a conversation a little bit and talk a little bit
28:58
Speaker 2: about work life balance. Of all, I know that there's
29:02
Speaker 2: been a really big push about work life balance in
29:05
Speaker 2: the last probably twenty years or so, maybe even more
29:08
Speaker 2: than that. I remember talking about work life balance when
29:11
Speaker 2: I was still back in high tech and that's been
29:14
Speaker 2: Mercy about twenty five years ago. And I was wondering, Danielle,
29:20
Speaker 2: if you could tell us what work life balance means
29:23
Speaker 2: to you, because it means different things to different people,
29:26
Speaker 2: and then just share a little bit with us about
29:29
Speaker 2: you know, do you feel balanced in your own work
29:31
Speaker 2: life situation and how do you achieve that balance?
29:36
Speaker 3: Absolutely, so, this is the It's one that I always
29:41
Speaker 3: giggle I won't say laugh at, but it makes me
29:44
Speaker 3: giggle to hear work life balance. I actually had someone
29:47
Speaker 3: recently in an interview ask me, well, what's the work
29:52
Speaker 3: life balance like here at your organization? And for me,
29:58
Speaker 3: it's personal to everyone. So as an organization, I can
30:04
Speaker 3: answer that question. So work life balance that is a
30:06
Speaker 3: matter of you, yourself, the staff member or employee, being able.
30:13
Speaker 4: To say, based on what is needed.
30:18
Speaker 3: To get the job done and the time that I
30:21
Speaker 3: have to do it, I will be able to do
30:24
Speaker 3: my job within this time period and.
30:27
Speaker 4: Then go and do my life in this time period.
30:30
Speaker 3: And I think everyone balances it differently, So again full disclosure.
30:35
Speaker 4: I am the AVP.
30:37
Speaker 3: As I mentioned, so, I have about fifteen different staff
30:40
Speaker 3: members here that I'm responsible for checking.
30:43
Speaker 4: In on, working with, and supporting.
30:46
Speaker 3: On top of that, I also have my own programs
30:49
Speaker 3: that I'm specifically responsible for managing and leading. So that's
30:53
Speaker 3: a full professional plate. And if I allowed myself, I
30:56
Speaker 3: would be here eighteen sometime of twenty hours a day
31:00
Speaker 3: in any given week. That doesn't always happen maybe once
31:04
Speaker 3: or twice outside of that. I am married, I have
31:09
Speaker 3: three children, and I also have three step children who
31:13
Speaker 3: I am responsible for loving and nurturing and supporting. So
31:18
Speaker 3: my life is completely fool not to mention my extended
31:21
Speaker 3: family that relies on me.
31:23
Speaker 4: Brother, sister, mother, you know, all.
31:25
Speaker 3: Those all those wonderful people and things that are in
31:28
Speaker 3: our lives that we hold dear and feel responsible.
31:32
Speaker 4: For and too.
31:33
Speaker 3: So I'm saying that to say it is really Danielle's
31:36
Speaker 3: responsibility to look at what does she get paid to
31:39
Speaker 3: do and is important for her to get done so
31:42
Speaker 3: that she is successful, her staff is successful in USC
31:46
Speaker 3: feels they're getting what they need from me and us,
31:49
Speaker 3: and then I also need to assure myself and work
31:52
Speaker 3: with my family to give them what they also need,
31:57
Speaker 3: and that's my responsibility. I don't think that's the response
32:00
Speaker 3: ability of my company unless my company is saying I
32:03
Speaker 3: don't care what you have to do.
32:04
Speaker 4: I need to hear at.
32:05
Speaker 3: These times, even if it conflicts with what's going on
32:08
Speaker 3: here outside life, and that's very rare in today's age
32:12
Speaker 3: that that happens. I've never been told that I can't
32:15
Speaker 3: go be somewhere for my.
32:17
Speaker 4: Children, for my husband, for my family.
32:21
Speaker 3: So anyway, I think I'm getting a little bit off.
32:23
Speaker 3: But I just want to say that balance one is personal.
32:26
Speaker 3: In two, it's really up to us to determine when
32:30
Speaker 3: and where things take place. Some days or weeks, the
32:35
Speaker 3: balance may tip in favor of your professional life, and
32:39
Speaker 3: on some days and weeks things may align so that
32:42
Speaker 3: you are attending to all those things outside of your
32:45
Speaker 3: professional life. So that's just my take on it, and
32:48
Speaker 3: I'd love to hear your opinion on this as well,
32:50
Speaker 3: becaus you said you started hearing about it over twenty
32:53
Speaker 3: five years ago. What were some of the challenges that
32:57
Speaker 3: you faced, Gloria, I know that you were also own family,
33:02
Speaker 3: in marriage, in personal lives and professional life.
33:06
Speaker 2: Well, I love your response, Danielle, so thank you for
33:09
Speaker 2: sharing sharing it with us that it's very personal and
33:12
Speaker 2: that you have to take responsibility. I know a lot
33:15
Speaker 2: of you know, a lot of individuals that I've talked
33:17
Speaker 2: to over the years about work life balance. Some people
33:20
Speaker 2: think that it's the responsibility of the organization to provide
33:24
Speaker 2: that work life balance for them, and I'm you know,
33:28
Speaker 2: I'm more in your camp. You know, I really believe
33:31
Speaker 2: that our professional lives is our responsibility, not our companies,
33:36
Speaker 2: not our organizations, and that goes for work life balance
33:40
Speaker 2: for me. I think I take a page out of
33:44
Speaker 2: a friend of mine. She's actually from a little tiny
33:48
Speaker 2: country in Africa called Burkina Faso, and in her culture,
33:53
Speaker 2: she says Gloria, she says, I don't get it. She said,
33:55
Speaker 2: you know, every time I come to the US, we
33:57
Speaker 2: talk about balance and it's always like fifty fifth, she said.
34:00
Speaker 2: In my country, it's balance is what's needed today. You know,
34:06
Speaker 2: I need it like right here, right now. And I
34:09
Speaker 2: love that because you know, in different seasons of our life,
34:13
Speaker 2: we have different obligations, different responsibilities.
34:16
Speaker 4: There are different.
34:17
Speaker 2: Calls and I'm going to save in demands on our life,
34:21
Speaker 2: both in our personal lives as well as professional and
34:23
Speaker 2: so balance is really not something that's static. It's very dynamic.
34:28
Speaker 2: And like you're saying right now, Danielle, your responsibilities, I
34:33
Speaker 2: mean you're I couldn't when you said you're responsible for
34:35
Speaker 2: like four hundred thousand people, I'm going.
34:37
Speaker 4: Like what.
34:39
Speaker 2: You Now, that's a lot of people. That's a lot
34:41
Speaker 2: of people, right and you have fifteen staff that you
34:44
Speaker 2: you know, and and at some point in your life
34:46
Speaker 2: along the way, you didn't have that scope of responsibility,
34:51
Speaker 2: So your work life balance is probably different. You know,
34:53
Speaker 2: your children weren't in the life stage that they're in now.
34:57
Speaker 2: So for me, it's really about what's need it right now,
35:01
Speaker 2: right here, right now, at this particular moment and in
35:04
Speaker 2: the season of my personal and professional life.
35:08
Speaker 3: Yeah, I completely agree, Yeah, I love that what's needed
35:11
Speaker 3: right now. I mean, I say, all the time, life
35:13
Speaker 3: happens when we're busy making plans and I want to
35:16
Speaker 3: do list. Yeah, so hey, I'm gonna do these ten
35:20
Speaker 3: things today, and then life will say, Nope, no, you're
35:23
Speaker 3: not emergency call.
35:25
Speaker 4: You got to get down to your kid's school or
35:28
Speaker 4: you know, emergency call.
35:30
Speaker 3: Husband's car is on a flat and now you've got
35:33
Speaker 3: to help him get that situated. So yeah, it's it's
35:37
Speaker 3: nice that people think it's fifty to fifty. Congratulation to
35:42
Speaker 3: anyone who is able to get and get to and
35:45
Speaker 3: attain and maintain that fifty to fifty. But I think,
35:49
Speaker 3: as I someone else has told me over the years,
35:51
Speaker 3: you know, live long enough and you'll start to see
35:56
Speaker 3: a whole nother side.
35:57
Speaker 2: So absolutely absolutely.
36:01
Speaker 1: Oh, my great conversation. Thanks again to Danielle Harvey Stenson
36:07
Speaker 1: for being my very special guest. Now, if you'd like
36:12
Speaker 1: to learn more about Danielle's work, or, as she mentioned
36:16
Speaker 1: during today's conversation, if you want to contact her directly
36:19
Speaker 1: about programming and services that she offers through USC, you
36:24
Speaker 1: can reach out to Danielle via email at this address.
36:28
Speaker 1: That's Harvey D. H. A r v e y d
36:33
Speaker 1: as in Danielle at U s C dot e d
36:38
Speaker 1: U Harvey d at USC dot edu. Or you can
36:44
Speaker 1: reach out to her on Instagram or Twitter, and on Twitter,
36:48
Speaker 1: I'm gonna spell out her handle. It's at d A
36:52
Speaker 1: n I E l i z as in zebra A
36:59
Speaker 1: Harvey at d A n I E l I z
37:05
Speaker 1: A Harvey h A r v e y. If you
37:11
Speaker 1: missed any part of this week's episode about work life balance,
37:15
Speaker 1: you can listen to it right here on Talk Network Radio.
37:19
Speaker 1: You can also catch us on iTunes or Android, Alexa, SoundCloud,
37:24
Speaker 1: and so many other places. Before I close today's show,
37:30
Speaker 1: I want to give a shout out to women around
37:34
Speaker 1: the world and to my mom. Yay, love you mom.
37:39
Speaker 1: When Danielle mentioned her mom as one of the women
37:43
Speaker 1: leaders who influenced her, you know what, I was thinking
37:46
Speaker 1: the very same thing as I know many of you
37:49
Speaker 1: were too. I actually ask this question to a lot
37:54
Speaker 1: of people now. If I'm presenting at a workshop for
37:57
Speaker 1: young leaders, as I just recently did, or as I
38:01
Speaker 1: have coming up because I'm always speaking right, one of
38:05
Speaker 1: the questions I ask is who inspired you? Who inspired
38:10
Speaker 1: you when you were a young girl or young boy.
38:14
Speaker 1: Who did you look up to? Who did you admire?
38:17
Speaker 1: And why? It seems like no matter where I am
38:22
Speaker 1: in the world, the response to that question is pretty
38:25
Speaker 1: much the same. Right, who inspired you? Who influenced you?
38:29
Speaker 1: This is what I hear my mom or my dad,
38:33
Speaker 1: or my grandma or my grandpa. It is truly amazing
38:38
Speaker 1: how much impact we have as leaders in our own
38:42
Speaker 1: home with our own children. So, moms and dads, even
38:47
Speaker 1: when it seems like your daughter or your son isn't
38:49
Speaker 1: paying any attention at all, can I just tell you something.
38:53
Speaker 1: They are. They are listening, they are soaking it in,
38:58
Speaker 1: and more than anything else, they are watching you. So
39:02
Speaker 1: let me be really clear. They are scoping you out
39:07
Speaker 1: right there, observing everything you say and do. Most importantly,
39:14
Speaker 1: they are watching you to see of what you say
39:17
Speaker 1: and what you do line up. Our actions really do
39:21
Speaker 1: speak much louder than words. A good friend of mine,
39:25
Speaker 1: who is a former CEO of a very large company,
39:29
Speaker 1: also says, as a parent, as a leader, in any context,
39:35
Speaker 1: your walk has got to talk louder than your talk talks.
39:40
Speaker 1: I love that. Let me repeat it. She says, your
39:43
Speaker 1: walk has got to talk louder than your talk talks.
39:47
Speaker 1: Why is that Because that's how we build the bridge
39:53
Speaker 1: called trust. That's how we strengthen our bond with those
39:58
Speaker 1: we love. That's how we deep in our relationships one step,
40:03
Speaker 1: one step at a time, inch by inch, mile by mile,
40:07
Speaker 1: and smile by smile at home, at work, and in
40:11
Speaker 1: any area of our lives, every single day, three sixty five,
40:16
Speaker 1: twenty four to seven. So let me ask you this,
40:20
Speaker 1: How is your walk lining up with your talk? You
40:23
Speaker 1: know what? It is never too late to get your
40:27
Speaker 1: walk and your talk lined up, to get your act together,
40:30
Speaker 1: so to speak right, so you can take it on
40:32
Speaker 1: the road and make the difference in someone's life that
40:36
Speaker 1: only you can make. Remember this, how you live is
40:43
Speaker 1: how you lead. How you live is how you lead. Now,
40:50
Speaker 1: if you happen to miss any part of this week's episode,
40:54
Speaker 1: or if you miss last weeks, you can listen on
40:57
Speaker 1: the go right. You can check us out at www
41:02
Speaker 1: dot talknetwork Radio dot com, Forward Slash Hosts, Forward Slash
41:10
Speaker 1: Legacy Living. That's Talknetwork Radio dot com. Forward Slash Hosts
41:17
Speaker 1: Forward Slash Legacy Living. You can also catch us on iTunes, Audible, Alexa, SoundCloud, iHeart,
41:27
Speaker 1: tune in, spreaker dot com, Talk Network Radio, and so
41:32
Speaker 1: many other places. You can also find me on the
41:36
Speaker 1: TEDx site and listen to one of my ted talks.
41:40
Speaker 1: Just type in my name to find me there. Before
41:45
Speaker 1: I close today, I want to thank each of you
41:48
Speaker 1: for tuning in to today's episode, for allowing me to
41:51
Speaker 1: share a bit about my journey with what legacy living
41:55
Speaker 1: is all about, not just living and learning, but living
41:59
Speaker 1: and learning and serving so that you make a difference
42:04
Speaker 1: in your own life and in the lives of others.
42:07
Speaker 1: It's about being on purpose every single day. Three sixty
42:13
Speaker 1: five twenty four seven. Legacy living is a powerful way
42:19
Speaker 1: to make your life count. Once again, I want to
42:25
Speaker 1: thank you for joining me for today's episode. I'm your host,
42:30
Speaker 1: doctor Gloria Gloria Burgess, and this has been Legacy Living
42:36
Speaker 1: Make your Life Count. Please join me again next time
42:41
Speaker 1: right here on Talk Network Radio for another episode of
42:46
Speaker 1: Legacy Living Make your Life Count. We're here again very soon,
42:52
Speaker 1: right here on Talk Network Radio. Don't just count the
42:58
Speaker 1: days in your life, Make the days in your life count.
43:04
Speaker 1: That's what legacy living is all about. Have a fantastic day,
43:10
Speaker 1: and remember, make the days in your life count. God
43:16
Speaker 1: bless you. That's our show today. I'm your host, doctor
43:33
Speaker 1: Gloria Gloria Burgess. I hope you'll join me again next time.
43:39
Speaker 1: Until then, don't just count the days in your life.
43:43
Speaker 1: Make the days in your life count. That's what legacy
43:48
Speaker 1: living is all about. Here's to you have a fantastic
43:52
Speaker 1: day and be sure to make it a yes kind
43:56
Speaker 1: of day. Remember to celebrate yaick of your life. Make
44:04
Speaker 1: the days in your life count.
44:18
Speaker 2: H