Crisis Talks – Hannah Gledhill, Hotel Chocolat
Our Crisis Talks series explores how project managers are adapting and pivoting to meet the challenges of the COVID-19 pandemic. In this episode, Emma De Vita (editor of APM’s Project journal) speaks to Hannah Gledhill, senior project manager at Hotel Chocolat. The British chocolatier has small project team focused primarily on product development. Just prior to lockdown, it had begun a process of transformation, working closely with the Kaizen Institute to foster a culture of continuous improvement and greater efficiency. That commitment to transformation has continued throughout lockdown…
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