Latest / Daily Influence / 846. When Being Smart Isn’t Enough: Adam Quiney on Transformational Leadership

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846. When Being Smart Isn’t Enough: Adam Quiney on Transformational Leadership · Daily Influence

• 0:10
  [SPEAKER_00]: Welcome to Daily Influence, your daily dose of positive influence.
• 0:14
  [SPEAKER_00]: I'm Brian Smith founder of IA Business Advisors and co-author of the Iain team series.
• 0:19
  [SPEAKER_00]: Each day we share stories and insights to help you find be and build your influence in a positive and responsible way.
• 0:27
  [SPEAKER_02]: And I'm Greg Clino, partner at IE Business Advisors, and co-host of Daily Influence.
• 0:32
  [SPEAKER_02]: Be sure to follow, subscribe, and share Daily Influence with someone who could use a little extra positivity today.
• 0:38
  [SPEAKER_02]: And make us part of your Daily routine, whether it's during your commute, on a walk, or an quiet moment just for you, because you're influenced matters.
• 0:48
  [SPEAKER_02]: Welcome to Daily Influence.
• 0:50
  [SPEAKER_02]: Today, I'm joined by Adam Kleine, executive coach, former software developer and lawyer, and someone who works with highly-encomplished leaders who have discovered that competence can only take them so far.
• 1:04
  [SPEAKER_02]: Adams were challenges a common assumption about leadership that becoming a better leader means learning more skills gaining more knowledge or finding the right technique.
• 1:16
  [SPEAKER_02]: Instead, he asked leaders to examine, but maybe underneath their behavior, what they are protecting, avoiding, or unwilling to see about themselves.
• 1:28
  [SPEAKER_02]: Today, we're going to explore what happens when being smart, capable, and even successful as no longer enough, and how greater self-awareness, accountability, and intentional influence can change the way we lead ourselves and others add on welcome to daily influence.
• 1:45
  [SPEAKER_01]: Thank you for having me.
• 1:46
  [SPEAKER_01]: That podcast episode sounds cool.
• 1:48
  [SPEAKER_01]: I'm looking forward to exploring that stuff.
• 1:50
  [SPEAKER_02]: It definitely does, and I'm sure all of our listeners will agree.
• 1:56
  [SPEAKER_02]: Adam, you've had careers as both software, about the lawyer, environments where being smart, capable, and right to be highly rewarded.
• 2:05
  [SPEAKER_02]: What happened in your own journey that made you realize those same strengths could eventually become limitations in the way you lead and relate to other people?
• 2:14
  [SPEAKER_01]: I would say, I mean, the short version of that is that I threw like a series of, I don't know, happenstance events, you know, how life kind of lines up in hindsight through a series of events.
• 2:28
  [SPEAKER_01]: I ended up in a training program to become a coach.
• 2:33
  [SPEAKER_01]: And so up until that point, I had no awareness of any of that.
• 2:36
  [SPEAKER_01]: And I ended up in a really rigorous program that changed my life.
• 2:41
  [SPEAKER_01]: And I was getting supported by someone really, really, really sharp, really, really deep in their work.
• 2:47
  [SPEAKER_01]: And they started reflecting this stuff to me in a way that I couldn't.
• 2:52
  [SPEAKER_01]: intellectually bad aside.
• 2:55
  [SPEAKER_01]: So they were able to get underneath the defensive sort of sophisticated system I created of being right and well here's why what you're saying isn't right and they were able to kind of penetrate through that and then help me start to see everything that was under the surface.
• 3:09
  [SPEAKER_02]: Wow, you talked about how differently you can show up depending on whether you're present and connected or protecting yourself.
• 3:19
  [SPEAKER_02]: From a responsible influence perspective, our intentions don't erase the impact we have on other people.
• 3:26
  [SPEAKER_02]: Can you share a time when you realize that the way you intended to lead was very different from the way someone else was actually experiencing you?
• 3:37
  [SPEAKER_01]: Yeah, sure.
• 3:39
  [SPEAKER_01]: This is early in my days of being developed in what we would call like the quality of being of leader.
• 3:45
  [SPEAKER_01]: So not so much like learning the competencies or the rules, but sort of like how do you be with someone in a moment of leadership, which is usually moments that are edgy and frightening and whatever confronting.
• 3:57
  [SPEAKER_01]: And so I was leading a team and one of the
• 4:04
  [SPEAKER_01]: I can't remember they were basically in a moment where they were confronted and the person developing me was like all right, I'm really going to take a shot and I was like yeah and where I went to was like so we've got some rules and you know you showed up late or whatever it was and the person interrupted me and they were like Adam, do you want to go straight to the rules is that we're going to go and
• 4:27
  [SPEAKER_01]: My intention was kind of to like do leadership, right?
• 4:29
  [SPEAKER_01]: Because I didn't really know what I was out in the sea, just trying to learn how to swim.
• 4:34
  [SPEAKER_01]: And that question was intended to help me see like, maybe that's not where this person needs you to meet them at.
• 4:40
  [SPEAKER_01]: There might be a conversation to arrive at where you start to look down at lens, but that is not the conversation right now.
• 4:46
  [SPEAKER_01]: And so my intention of doing it well, completely was at odds with the impact I was having, which was ultimately to have them close further and make them more defensive and protected.
• 4:56
  [SPEAKER_02]: Yeah.
• 4:57
  [SPEAKER_02]: What a great way for someone to confront you and be open to sharing that with you.
• 5:05
  [SPEAKER_01]: Yeah.
• 5:05
  [SPEAKER_01]: And then you didn't tell me what to do after that.
• 5:07
  [SPEAKER_01]: You just asked me that question and then let me sort of flail around more, which is exactly how leadership I would assert needs to be developed.
• 5:14
  [SPEAKER_02]: Absolutely.
• 5:15
  [SPEAKER_02]: And that requires a level of self-awareness.
• 5:17
  [SPEAKER_02]: That can be difficult, especially for leaders who are accustomed to trusting their own judgment.
• 5:23
  [SPEAKER_01]: Yeah, I would even say, not self-awareness, there's like a, there's a safety in that.
• 5:29
  [SPEAKER_01]: If I have the self-awareness that I'm aware and I can do it, I would say it requires a level of vulnerability and like willingness to be humbled that is underneath self-awareness, because there's not enough self-awareness that's gonna work.
• 5:42
  [SPEAKER_01]: I have to be willing to bumble around and feel like a damn fool to discover what the actual path forward is gonna look like.
• 5:51
  [SPEAKER_02]: One of the ideas in your work that really stood out is what separates us from becoming the leader we could be often isn't another skill we're missing it's something that we're protecting.
• 6:04
  [SPEAKER_02]: How can a leader recognize when they're genuinely making a sound decision versus when they're protecting something maybe their ego identity the need to be right control reputation or certainty?
• 6:18
  [SPEAKER_01]: It's really tough because, I mean, this is the reason I really believe anyone practicing leadership or working as a coach must work with their own leader or their own coach.
• 6:24
  [SPEAKER_01]: It's really hard to see the water we swim in and we get that intellectually.
• 6:25
  [SPEAKER_01]: We're like, oh yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah,
• 6:37
  [SPEAKER_01]: So one, it's really, really tough and it's better to try not to do it, like to just not try that and work with the sort of people that can, if you're committed to becoming more aware in those ways to work with someone that can support that.
• 6:49
  [SPEAKER_01]: That being said, I would say that often the indicators, if someone were to sort of, yeah, but, but how the more certain we are that we're right.
• 7:00
  [SPEAKER_01]: the more likely there is something that we're looking past.
• 7:04
  [SPEAKER_01]: And so that at least for my people, that's often the case where we're like, I've looked at this, I'm certain, yep, I've concluded, all right, I'm ready to go.
• 7:11
  [SPEAKER_01]: There might be something that we're looking past there.
• 7:13
  [SPEAKER_02]: Yeah, they're often is and catching ourselves while we're actually in it is much harder.
• 7:19
  [SPEAKER_01]: Yes, that, I mean, that's the work right there in a nutshell.
• 7:22
  [SPEAKER_02]: for business owners and leaders that are listening, who may be thinking, I understand this conceptually, but how do I actually change it?
• 7:31
  [SPEAKER_02]: Can you walk us through a practical process for noticing ourselves in real time?
• 7:36
  [SPEAKER_02]: Particularly when we're defensive, frustrated, certain that we're right or trying to control the outcome and then consciously choosing a different response.
• 7:47
  [SPEAKER_01]: this thing you've just described, this process is really challenging work, not challenging like lifting heavy weights of the gym, challenging in as much as it's really hard to see, and we have a belief that we should just be able to do it.
• 8:00
  [SPEAKER_01]: So if all you do is walk around, you do your business later.
• 8:04
  [SPEAKER_01]: If all you do is walk around and start to be more curious, more often throughout your day, like every hour, you're like, where might I be stepping over
• 8:14
  [SPEAKER_01]: you're bringing more mindfulness to your practice and then if you start to notice it like two weeks later and you're like, ah shoot, I really bow above that's a wrap.
• 8:22
  [SPEAKER_01]: Since the first thing I would just want to speak to is this process of unfolding and developing our leadership requires a lot of grace on our part and it requires giving ourselves more credit than most of us are willing to do because most successful business leaders got here by being ruthless with ourselves and I will make myself do it
• 8:42
  [SPEAKER_01]: but it has a finite sort of return, and then having said that, I would say that one of the best tools you can use is your own judgment.
• 8:52
  [SPEAKER_01]: So noticing what you judge in other people is a mirror for what you judge in yourself, and it's also a indicator of what you're not able to see yourself do.
• 9:03
  [SPEAKER_01]: If I'm like, oh, that person's such a hypocrite, I am biased against witnessing myself do that.
• 9:08
  [SPEAKER_01]: And then the work becomes not, am I a hypocrite sometimes?
• 9:12
  [SPEAKER_01]: Not a yes or no question, but if I really got out my magnifying glass and my Sherlock Holmes hat, where could I witness myself being a hypocrite?
• 9:19
  [SPEAKER_01]: And starting to get super curious about that and seeing it in the moment, like being caught off guard by it.
• 9:27
  [SPEAKER_01]: We wanted to discover these moments where we're like, whoa, I'm doing it here, as opposed to intellectually like thinking through your life and like, oh, I guess I'm a hypocrite over there and there, those are the places you already know.
• 9:36
  [SPEAKER_01]: There's nothing new down that path.
• 9:38
  [SPEAKER_02]: This is a really good point.
• 9:39
  [SPEAKER_02]: Thank you for sharing those.
• 9:41
  [SPEAKER_02]: I'd certainly really like the big chariots.
• 9:43
  [SPEAKER_02]: I think we're always needing to be chariots so we can continue learning and growing as humans.
• 9:47
  [SPEAKER_01]: Yeah, totally.
• 9:50
  [SPEAKER_02]: The difference between understanding something and actually being transformed by it is to be challenging for some smart, successful people are often very good at understanding ideas.
• 10:02
  [SPEAKER_02]: They can read the leadership books.
• 10:04
  [SPEAKER_02]: They can attend the workshops, explain emotional intelligence, and still repeat the same behavior when pressure hits.
• 10:12
  [SPEAKER_02]: Why doesn't awareness or intellectual understanding automatically create transformation?
• 10:18
  [SPEAKER_01]: I love that question that is like something I'm deeply fascinated by and actively researching.
• 10:23
  [SPEAKER_01]: And what I can see is transformation requires a rupture in the system, the internal system or way of being or whatever that brought you here.
• 10:34
  [SPEAKER_01]: the thing they got a lot of these really, really effective leaders here was understanding better than anyone else and then synthesizing what they've understood and then formulating the right approach and then doing that.
• 10:47
  [SPEAKER_01]: And so by definition, if what they're doing is understanding the material and then applying it and synthesizing it, there's no rupture.
• 10:57
  [SPEAKER_01]: And so
• 11:00
  [SPEAKER_01]: people usually think, oh, yeah, to transform, I got to like put my head down and study hard and basically what they're trying to do unconsciously is the thing they've always done, better harder, faster, and stronger.
• 11:11
  [SPEAKER_01]: And that won't work.
• 11:12
  [SPEAKER_01]: And so usually for those people, what's required, what's asked of them to cross that threshold is a willingness to be in the vulnerability of not understanding and taking a step forward anyhow.
• 11:27
  [SPEAKER_01]: Instead of
• 11:28
  [SPEAKER_01]: waiting until you do understand and taking a step forward or sitting in, I don't know, and then waiting until you do know.
• 11:35
  [SPEAKER_02]: Yeah, that could be very challenging for so many tips on accomplishing that.
• 11:40
  [SPEAKER_01]: Well, challenging for me, too.
• 11:42
  [SPEAKER_01]: I'm not on a pedestal here like my stock and trade, you know, software developer, attorney, those are careers that demand and ask and reward knowing the answers.
• 11:52
  [SPEAKER_01]: So,
• 11:54
  [SPEAKER_01]: I mean, this is another reason why working with coaches, leaders is so powerful because they're going to support you to see, to get clear on what is something I want to my life that I can't reach through more understanding.
• 12:06
  [SPEAKER_01]: And one of those things for me in my life was like a deeper, more loving intimate relationship with my wife.
• 12:12
  [SPEAKER_01]: And, you know, it's crazy, but no amount of me putting in a spreadsheet, I've held her hand these three days and I've done the, it sounds like a caricature when I say it, but I actually tried these approaches.
• 12:24
  [SPEAKER_01]: It doesn't work.
• 12:26
  [SPEAKER_01]: And knowing why it wasn't working, also wasn't working.
• 12:29
  [SPEAKER_01]: And instead, what is asked is like, am I willing to hold on to this vision of the thing that I want, without compromise, without saying ah, I'm just going to maybe I don't want that maybe it's not that important and then continue to try to go for it until all your approaches fail and only on the other side of that can you create the next thing the new approach.
• 12:50
  [SPEAKER_02]: that's a good point.
• 12:52
  [SPEAKER_02]: You know Adam, knowing what you know now, what would you tell younger Adam, who is building his career and learning to succeed, but perhaps hasn't yet learned everything you now understand about influence relationships and leadership?
• 13:08
  [SPEAKER_01]: This is always a funny question because that dude wouldn't have listened to me anyhow.
• 13:12
  [SPEAKER_01]: He would have put it inside his system, understood
• 13:21
  [SPEAKER_01]: I would probably reassure him and acknowledge and affirm him on his path.
• 13:28
  [SPEAKER_01]: And I'm not trying to give a cop out answer, but I notice a lot of people when they, you know, give that advice to their younger self.
• 13:35
  [SPEAKER_01]: They're trying to figure, they're trying to get themselves to where they are now, faster.
• 13:40
  [SPEAKER_01]: And I'm a firm believer that,
• 13:43
  [SPEAKER_01]: we have our own tempo, and we unfold along that tempo at our own tempo.
• 13:48
  [SPEAKER_01]: We can't, we can't shortcut it.
• 13:50
  [SPEAKER_01]: The best things we can do are become more gentle with ourselves, more loving and kind towards ourselves, and learn to love the journey more.
• 13:59
  [SPEAKER_01]: And there's nothing I could say that would have hastened that for me because I had to go through it to learn what I learned.
• 14:06
  [SPEAKER_01]: And you know, asking me this question in 20 years, probably I'll have the same answer.
• 14:10
  [SPEAKER_02]: Uh, that is a great point.
• 14:11
  [SPEAKER_02]: It is truly all about the journey versus the destination.
• 14:14
  [SPEAKER_01]: Mm-hmm.
• 14:16
  [SPEAKER_01]: Which is easy to say intellectually, right?
• 14:18
  [SPEAKER_01]: But then when the business isn't coming through or when we're in a dip, it's like, uh, yeah, but what about this time?
• 14:24
  [SPEAKER_01]: Could I just have the destination for like two days?
• 14:27
  [SPEAKER_02]: Yeah.
• 14:28
  [SPEAKER_02]: Yeah, for sure.
• 14:29
  [SPEAKER_02]: But I really think that mindfulness and you mentioned mindfulness earlier, that really helps because if you could just stop and take a pause in a breath
• 14:38
  [SPEAKER_02]: be in the present moment and just accept this as a part of the journey.
• 14:42
  [SPEAKER_02]: Call yourself out on it and that mindfulness step really helps.
• 14:46
  [SPEAKER_01]: Yeah, there is one caveat all offered to that, which is, I find a lot of people attempt to use mindfulness to escape feeling the way they don't want to feel.
• 14:58
  [SPEAKER_01]: So they're in their journey and then they're feeling sad or they're feeling listless or angry or, you know,
• 15:05
  [SPEAKER_01]: and they're hoping okay I want to be more present or how do I be more mindful and they're trying to meditate so they don't have to feel sad any longer.
• 15:11
  [SPEAKER_01]: That's the opposite of the intention of mindfulness and meditation.
• 15:16
  [SPEAKER_01]: The work is to actually be with sadness and one of my teachers offered them
• 15:23
  [SPEAKER_01]: May this never end, because if that held true, then who is there for me to be in my life if I'm just to be sad?
• 15:32
  [SPEAKER_01]: Can I learn to be with my sadness?
• 15:34
  [SPEAKER_01]: Because if we can learn to be with our sadness, it'll let us be.
• 15:37
  [SPEAKER_01]: And then we can move on from it.
• 15:38
  [SPEAKER_01]: So that's the only caveat I
• 15:41
  [SPEAKER_02]: Yeah, that's a great ad.
• 15:42
  [SPEAKER_02]: Thank you for sharing that.
• 15:44
  [SPEAKER_02]: And if someone listening today wants to become a more positive and responsible influence, whether it's in their business, their family, their community, what's one thing you would challenge them and notice about themselves and one intentional action, you would challenge them to take different leads starting today.
• 16:02
  [SPEAKER_01]: Yeah, I'll speak sort of to my people, which is to say I'll speak kind of to the me, the me that's out there, which is like, one of the things that I became really good at was figuring people out, really valuable as a project manager and then a lawyer like figured out, alright, I understand now people are predictable that created around me a world of people that I found dreadfully boring and I would go to parties and I would drink more alcohol than I wanted to because at least that, you know, stimulated me blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah,
• 16:30
  [SPEAKER_01]: Even if you're not drinking some of the people listening can probably relate to this experience of like most people are boring and the invitation I would I would offer people is to cultivate the ability to find everything around you fascinating.
• 16:46
  [SPEAKER_01]: And that there's a couple ways I can offer that one is if you are around someone and you're like this person's boring the way I like to approach that is to consider no one comes out of the womb boring baby's aren't born and they're like I'm just going to sit here this is my baby voice I guess I'm going to sit here and not do anything at total my thumbs and if someone asks me what's up, I'm just going to stare blankly at no one does that.
• 17:10
  [SPEAKER_01]: So then that presents an interesting thing to be fascinated about, which is, what is this person's story?
• 17:14
  [SPEAKER_01]: What is the arc that led them to adopt this boringness?
• 17:19
  [SPEAKER_01]: What does that protect them from?
• 17:20
  [SPEAKER_01]: What does that get them?
• 17:22
  [SPEAKER_01]: How is it working on me?
• 17:22
  [SPEAKER_01]: What does it make me want to do?
• 17:24
  [SPEAKER_01]: And if you start to engage with this kind of curiosity, you'll start to find that networking events or whatever, whatever it is you dread, become really interesting because everyone around you has a fascinating story about how they arrive there.
• 17:38
  [SPEAKER_01]: And that's really cool, because then you don't need other stimulation or anything like that, you know.
• 17:42
  [SPEAKER_02]: Yeah, it's all about being curious, common being.
• 17:45
  [SPEAKER_01]: Yeah, absolutely.
• 17:47
  [SPEAKER_02]: You know, Adam, I really appreciate you joining me and challenging us to look beyond what we know and pay closer attention to and how we're actually showing up and how that affects the people around us.
• 17:59
  [SPEAKER_02]: Before we close, is there any parting words you would like to share with our listeners?
• 18:04
  [SPEAKER_01]: When it gets a lot of flack, when I talk about it, and I'm going to offer it anyhow, it is a positive, it's a stand to take, which is that I have a firm belief and a way of standing the world that people are fundamentally well-intentioned and innocent.
• 18:18
  [SPEAKER_01]: And to, that's not a, that's not like something I'm asserting is true so much as an orientation that I invite people to adopt towards the world, because then when someone cuts you off in traffic,
• 18:32
  [SPEAKER_01]: You can play at any level gradient, right?
• 18:34
  [SPEAKER_01]: Cutting me off in traffic, low gradient, not a lot of stakes involved.
• 18:37
  [SPEAKER_01]: If you're talking about like criminal cartels like MS 13, very high gradient hard to do.
• 18:43
  [SPEAKER_01]: So don't practice there, practice low gradient, and when someone cuts you off in traffic, if you start relating to them through that lens, a couple things happen.
• 18:52
  [SPEAKER_01]: One is that you will develop empathy for them and you'll start to be like, well, what's going on?
• 18:57
  [SPEAKER_01]: Maybe they have a wedding cake in the back of their car and they're trying to get to that wedding and blah blah blah Or maybe they didn't see me or whatever it happens to be.
• 19:05
  [SPEAKER_01]: And the reason people are like, yeah, but they deserve my eyeer, you know, they did something to me.
• 19:11
  [SPEAKER_01]: The real reason to practice this orientation towards the world is because it garners the same towards yourself.
• 19:17
  [SPEAKER_01]: The more we start to hold others and look for the fundamental innocence and well intention, the more we see it in ourselves, and then we can have a lot more grace, and a lot more fun, and a lot more play.
• 19:29
  [SPEAKER_01]: Like play requires a willingness to have grace and
• 19:33
  [SPEAKER_01]: Acceptance of yourself and I'm all like me and my people were ultimately all about play If we're not having fun It's not very good and the irony of that is that we've gotten really good at creating results without having any fun doing so That's great advice.
• 19:48
  [SPEAKER_02]: I'm thank you for sharing that If all this first want to get in touch with you and learn more, how can I connect with you?
• 19:54
  [SPEAKER_01]: Thanks for asking.
• 19:55
  [SPEAKER_01]: So there's a couple ways that easiest is to just go to my website That's at mcoinie.com ADAM QUIanyway.com
• 20:03
  [SPEAKER_01]: Of course LinkedIn is always like a good place in sub stack.
• 20:06
  [SPEAKER_01]: I post a lot of my thought leadership and and thoughts on those two mediums and then the third way is that I have a podcast of my own called.
• 20:15
  [SPEAKER_01]: What does it call this is got the transformational leader.
• 20:18
  [SPEAKER_01]: It's you have to search for that plus my name because as soon as you put leader in a podcast there's six billion different podcasts, but ultimately what what I do on that show is it's usually 20 minutes of myself looking at a kind of common leadership piece of obvious wisdom and then I pull it up so that we can look at like yeah, but why isn't it so obvious and where does this breakdown and where is the actual work of putting this into practice and all of that sort of stuff so those are the four kind of places.
• 20:45
  [SPEAKER_02]: Perfect, Adam.
• 20:46
  [SPEAKER_02]: We will include that information in the show notes.
• 20:49
  [SPEAKER_02]: Thank you so much for joining us.
• 20:50
  [SPEAKER_02]: I'm so grateful for you and the positive influence you're having in so many people.
• 20:54
  [SPEAKER_01]: Thank you, Greg.
• 20:55
  [SPEAKER_01]: It's been a pleasure.
• 20:56
  [SPEAKER_02]: And for everyone listening, that's your daily influence challenge today.
• 21:00
  [SPEAKER_02]: Don't try to change 10 things.
• 21:02
  [SPEAKER_02]: Notice one moment where you would normally react automatically.
• 21:07
  [SPEAKER_02]: Defend, control, prove, avoid, or simply try to be right.
• 21:11
  [SPEAKER_02]: Pause long enough to ask yourself, what am I protecting here and how do I want it?
• 21:16
  [SPEAKER_02]: influence at this moment.
• 21:18
  [SPEAKER_02]: Then she was one intentional action because positive influence isn't something we turn on when we're giving the title of leader.
• 21:25
  [SPEAKER_02]: It's created through the choices we make every day.
• 21:29
  [SPEAKER_02]: Thank you for listening to daily influence.
• 21:32
  [SPEAKER_02]: We hope that today's insight brought you positive influence.
• 21:36
  [SPEAKER_02]: Please share it with those around you.
• 21:38
  [SPEAKER_02]: Remember, every interaction is an opportunity to influence and the influence you create is always your choice.
• 21:44
  [SPEAKER_02]: Have a great day.
• 21:45
  [SPEAKER_02]: Bye bye.