Latest / Success Story with Scott Clary / Lessons - The Only Way We’ll Achieve Equity | Julia Boorstin - CNBC’s Senior Media & Technology Reporter
Transcript
- 0:00So we have so there's like you mentioned before there's so many different like there's so many
- 0:14different issues we have to tackle but also levers that we can pull right so we have it so many
- 0:19reason to be optimistic and so optimistic even in these crazy times know what you should be you
- 0:24100% should be like you can see you can see all the pieces when you see like a VC firm
- 0:29that's self-aware when you see community groups that remove social stigmas that can
- 0:34impede your performance when you talk about all these founders that have been exceptionally
- 0:39successful even though they only represent whatever 6% of 3% like there's obviously a lot of
- 0:46positive points however it's not where it should be in 2022 so how do we move like a little bit
- 0:53quicker how do we get towards equity maybe not in the next 50 years right oh gosh i hope in the
- 1:01next 50 years come on i hope things speed up i'm telling i'm being honest i'm being i'm saying how
- 1:05do we get it moving quicker right like we thought that we farther along in 2022 um i am optimistic
- 1:12that the business world will move towards equity and become more diverse both in terms of gender
- 1:18and in terms of race um and in terms of ability and in terms of everything because there are so many
- 1:24studies showing the diversity is better for business it's it's better for product development
- 1:29it's better for understanding your customers it's better for for management i mean there are all
- 1:33these stories about diverse management teams have better retention you know they they are more
- 1:39empathetic so i can go on and on about all the academic studies but i think i think that's why
- 1:45there's reason to be optimistic and then there's just this day-to-day thing like how are we all
- 1:48supposed to navigate the world especially if anyone i mean anyone feels like they're facing bias
- 1:54or they're facing stereotypes or they're there's a ceiling of how far people like them have gone
- 1:59in their organization and i think that's sort of the day-to-day like big picture i guess we can
- 2:03be optimistic but we all have to get up and go to work the next day um and when i was writing the
- 2:09chapter on how people are judge more you know women and people of color judge more harshly i was
- 2:16really depressed by the data this is the chapter i actually wrote last because i was so dreading
- 2:21getting dragged down by the negativity of all the ways women are judge more harshly women are
- 2:26judge more harshly if they use humor in the workforce women are more judge more harshly if they
- 2:31use anger if they give feedback to their employees that's critical they're judge more harshly i
- 2:36mean it's like a laundry list and i was losing my mind reading this data but i found a way to make
- 2:43it practical and constructive and it was this i realized that if you understand what you're up
- 2:49against and you understand what these challenges are that actually have nothing to do with you
- 2:53in your performance you can navigate around them there was a woman i a woman i interviewed named
- 2:59ayabadir and she founded a kids tech company called little bits which she then sold and she's
- 3:04Lebanese and she's a uh of of female founder and when she was raising money she said she faced
- 3:10the craziest kind of stereotypes and bias and we've got the rudest questions and she was telling me
- 3:17about some of these comments she heard i was like gosh how did you not get so discouraged that you
- 3:22gave up what did she what did she deal with like give us an example yeah i mean just wouldn't make
- 3:26rude comments her you know there were some women i interviewed one of them said she was an
- 3:31indian immigrant and someone asked her like when are you gonna hire a white male co-founder like
- 3:35you're obviously not gonna do this your own like no one's gonna ever like you run a company
- 3:39unless you hire a white man to go with you like just things and like that that just are so
- 3:43discouraged that's really messed up actually that somebody would say that it happens all the time
- 3:48it happens all the time and so i just want to say like i might have given up after the hat you
- 3:53know i don't know how you keep going and um i got this interesting message from a number of women
- 3:59and what they said is once you identify that this bias is like not about you you just like
- 4:03figure out how to go around it so i have a deer said i thought of it like remembering to bring a
- 4:08jacket when it's cold out you know it's gonna be cold you know you're gonna be uncomfortable
- 4:12but if you prepare yourself you put on the armor of a jacket you just don't let it bother you
- 4:16so she said i would go into the meetings i would listen to the feedback some of the comments would
- 4:22be constructive and things that could make my company better and some would be rude and useless
- 4:26and if i could figure out how to separate the ones that were rude and useless then i could actually
- 4:30learn and get value from the ones that were constructive and then i would let the negative stuff
- 4:34get me down and i think there's this idea of once you have and i put it this way in this book like
- 4:40once you can understand the contours of something that's gonna be um like an impediment to your growth
- 4:46you can better figure out your way around it and so that's something i like to think about a lot like
- 4:51okay you know maybe i can't change this thing like i used to say like oh my god i want to hear about
- 4:56if i can't control it if i can't change it like it's not my i'm not even gonna waste my time on it
- 5:00but actually it's good to know what the what the challenges are maybe it's good to know um do research
- 5:05and find out if your company um you know is and you know what what the pay gap is in your company
- 5:10that's valuable research maybe that will empower you to negotiate for more um i just think that
- 5:15again data data data but also using data to not be brought down by something that's challenging
- 5:22and to help forge your own path to success another option um that's sort of more of a career-focused
- 5:29option but if you're looking to raise money you may i guess research the the fund or the firm
- 5:34and see who else they've invested yeah i mean you can and also yeah you can find out what other
- 5:41if you're if you have any raising money um what firms have invested in and then there's you can
- 5:46get information from organizations like like all raise or hashtag angels to make sure you're not
- 5:52giving way to much of your company um at a lower uh you know and getting less for it so it's
- 5:58interesting because it shows that women hold fewer shares of startups even that they've found it
- 6:03and that means that they're not negotiating for as much uh so it's like a better deal when they're
- 6:08getting those investment checks and part of that is just a lack of transparency if everyone has more
- 6:13data about how things work how much people are likely to get paid then you're gonna have things
- 6:18end up more fair and more equitable um there's some companies that are starting to offer
- 6:23be very clear about what their salary ranges are and especially for entry-level jobs
- 6:28why let people negotiate and have the people who don't bother negotiate get paid much less
- 6:33they're saying this is our starting you know this is our starting level paid check and this is
- 6:37what it's gonna be and so later we'll we'll promote you based on performance but they create
- 6:44these very clear systems to strip out any buys and there are some amazing companies such as PayPal
- 6:49and Salesforce that have really led the way on using data to eliminate bias from hiring and promotion
- 6:54I think that um to to your point before like I also agree that it's not gonna be another 50 years
- 6:59I think a flywheel has started and I think that the more data the more exposure that we have
- 7:04the better people will be but it's about educating them and and also getting people to also help
- 7:11themselves I think it's a big piece of it so it's not always it's not always rainbows and unicorns
- 7:17when you go into these situations because not we're not 100% perfect like businesses are not a
- 7:22100% perfect so like you said yeah and yourself you arm yourself yeah you arm yourself you put
- 7:27on the jacket figure what you need to have the jacket that's gonna protect you from the situation
- 7:31but you uh um earlier in the conversation you mentioned you know these women who are so
- 7:35exceptional you know how did they get the three percent of easy dollars and when I started this
- 7:41project I was like you know what I'm gonna find that these women just came out came out of the womb
- 7:46more one thing or another they came out of the womb more more you know empathetic or more
- 7:52insightful or better and managing people I just thought this is gonna be a born trait right
- 7:58that I mean I'm not I'm not a leader you know that but there must be these ingrained traits that
- 8:02some people are more likely to have and the thing that was true across the board is that none of
- 8:07these traits are born all of these things are developed and the most successful leaders are the ones
- 8:13that fail and learn from their success and get better and figure out what traits they want to
- 8:17develop and build on themselves care inside been becker may have been more likely to be over
- 8:22prepared from the time she was a kid she talked about how you know her grandfather had escaped the
- 8:27Holocaust and so she always had this idea of like belts and suspenders always be prepared to maybe
- 8:32that was like a familial thing that was in her head but she also had all these successes and failures
- 8:37along the way you know she she watched what happened in we know with 9-11 and that got her
- 8:42thinking about airplane safety she watched what happened with the 2008-2009 financial crash and
- 8:48she lost a lot of money for her clients then and she learned from it so there's amazing data
- 8:53about how people who do sports in like serious sports in high school and college are more likely
- 8:59to be leaders that is true of men and women I'm not an athlete I was not an athlete in in high
- 9:04score college but I was really interested in this data why is that do I have to go into a time
- 9:10machine and have been an athlete in high school to benefit from these from from that statistic and
- 9:16of course that's not possible unfortunately but what I found is there's actually this thing about
- 9:20athletes that is really wildly portable and that's this athletes study their failures when you
- 9:27get off the field you say what went wrong there is this amazing woman in the book named Christine
- 9:32Hunziger she was a tech company the retail space called the castle and she said after any work
- 9:39situation anything anything any negotiation anything they do a sort of a post event analysis they
- 9:46don't call it post post mortems she's like nobody died we don't have to make this negative let's
- 9:51just analyze what happened and she was a very serious athlete like in high school she did all the
- 9:56sports she she played field hockey and in college and rugby she was an amazing athlete and she
- 10:03she said you just have to analyze everything and what she taught me about the value of athletics
- 10:08is that it's all about measuring yourself against your own benchmarks I think about athletics as
- 10:13like people competing against each other but in business and in life that is not what you want to
- 10:18do you want to say I need as an athlete and Christine did this I need to push myself to be my best
- 10:23version of myself I'm not going to be a good teammate and we're not going to win let's I do my part
- 10:28and figure out where I'm now and where I want to go so none of these women came out as amazing
- 10:33leaders no one ever does but it's about figuring out your starting point and then creating benchmarks
- 10:39to create a path to success that's something we can all do