Latest / The Platform Economy with Fexingo: Marketplaces, Networks, and Multi-Sided Businesses
How Marketplaces Build Trust Without Ratings
Ratings and reviews are the currency of platform trust, but they are also a rigged game. In this episode, we look at how leading marketplaces are moving beyond star-based scoring to build deeper trust signals. We explore the specific mechanics of verification layers, social proof through identity, and why the old two-way rating system is breaking down for both buyers and sellers. From Airbnb’s host vetting processes to eBay’s feedback evolution, we break down the new infrastructure that replaces simple stars with verified history and contextual reputation.
#PlatformEconomy #MarketplaceTrust…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.