AI reviews on Amazon, Peak GMB listings, Implications of failing news sites
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Will AI totally destroy the review economy? What will replace reviews?
The appearance of AI-generated reviews on Amazon has significant implications for the future of reviews and will aid in increasing the scale of an already serious problem. While Google has attempted to combat this somewhat with critic reviews, the decimation of local news will make it challenging to highlight authoritative reviewers for restaurants and other businesses. Reviews will remain relevant for low consideration purchases in categories where they can be trusted but will likely decline in overall…
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