380. Hosting Hotline: Airbnb Damage Claim Best Practices
Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between.
Megan asks:
I have a question about how to handle an incident that occurred in one of my units. Some event or incident occurred that caused significant damage. This included wall repairs, couch cleaning, rug cleaning, and replacing some of the unit's supplies and decor. What are the steps that we can take through Airbnb? How do we charge this to the guest? And then, where do you go from there?
(00:01:15) Megan Asks About Damage…
The skinny
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