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Rocky Mount Utility Fees Return | Durham News
Rocky Mount’s utility shutoffs and late fees are back on the books after a billing mess — but the city says it’s fixing the system. A state audit cleared them of double-billing, revealing they were actually trying to patch a scheduling gap they accidentally created. Still, residents are stuck in long lines, struggling to catch up with mounting penalties — many feel punished for the city’s mistake. Officials promise better communication and payment plans, but people report difficulty getting help. Customers are urged to update their info and reach out — even as the city vows to get it right…
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