Latest / Omni Talk Retail / Target Goes Factory-Direct, Walmart Goes Dark & Starbucks Revamps Its Hiring Process | Fast Five
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- 0:00The
- 0:00Omni
- 0:01Tech
- 0:01Fast
- 0:015
- 0:01is
- 0:02brought
- 0:02to
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- 0:03Consumer
- 0:03and
- 0:03Retail
- 0:04Group.
- 0:04The
- 0:04A
- 0:05and
- 0:05M
- 0:05Consumer
- 0:05and
- 0:05Retail
- 0:06Group
- 0:06is
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- 0:06management
- 0:06consulting
- 0:07firm
- 0:07that
- 0:07tackles
- 0:08the
- 0:08most
- 0:08complex
- 0:09challenges
- 0:09and
- 0:09advances
- 0:10its
- 0:10clients,
- 0:11people
- 0:11and
- 0:11communities
- 0:12toward
- 0:12their
- 0:12maximum
- 0:13potential.
- 0:13CRG
- 0:14brings
- 0:14the
- 0:14experience,
- 0:15tools
- 0:15and
- 0:15operator
- 0:16like
- 0:16pragmatism
- 0:17to
- 0:17help
- 0:17retailers
- 0:18and
- 0:18consumer
- 0:19products
- 0:19companies
- 0:19be
- 0:19on
- 0:20the
- 0:20right
- 0:20side
- 0:20of
- 0:20disruption
- 0:21and
- 0:22Miracle,
- 0:22the
- 0:23catalyst
- 0:23of
- 0:23Commerce.
- 0:24Over
- 0:25450
- 0:26retailers
- 0:26are
- 0:26now
- 0:27opening
- 0:27new
- 0:27revenue
- 0:28streams
- 0:28with
- 0:28marketplaces,
- 0:29dropship
- 0:29and
- 0:30retail
- 0:30media.
- 0:30And
- 0:31succeeding
- 0:32with
- 0:32Miracle,
- 0:33you
- 0:33can
- 0:33unlock
- 0:33more
- 0:34products,
- 0:34more
- 0:35partners
- 0:35and
- 0:35more
- 0:36profits
- 0:36without
- 0:36the
- 0:37heavy
- 0:37lifting.
- 0:38What's
- 0:38holding
- 0:38you
- 0:38back?
- 0:39Visit
- 0:39Miracle.com
- 0:41to
- 0:41learn
- 0:41more.
- 0:41That's
- 0:42M
- 0:42I
- 0:42R
- 0:42A
- 0:43K
- 0:43L.com
- 0:44and
- 0:44Simbi
- 0:45Simbi
- 0:46powers
- 0:46the
- 0:46most
- 0:46retail
- 0:47banners
- 0:47in
- 0:48the
- 0:48world
- 0:48with
- 0:49today's
- 0:49only
- 0:50multimodal
- 0:50platform
- 0:51for
- 0:51in
- 0:51store
- 0:51intelligence.
- 0:52See
- 0:52how
- 0:53Albertsons,
- 0:53BJ's
- 0:54Spartan
- 0:54Nash
- 0:55and
- 0:55Wakefern
- 0:55win
- 0:56with
- 0:56AI
- 0:56and
- 0:57Automation@7simd
- 0:58Robotics.com
- 1:00and
- 1:00Infios.
- 1:01@
- 1:01Infios,
- 1:02they
- 1:02unite
- 1:02warehousing,
- 1:03transportation
- 1:03and
- 1:04order
- 1:04management
- 1:04into
- 1:05a
- 1:05seamless,
- 1:05adaptable
- 1:06network.
- 1:07Infios
- 1:07helps
- 1:08you
- 1:08stay
- 1:08ahead
- 1:09from
- 1:09promise
- 1:10to
- 1:10delivery
- 1:10and
- 1:11every
- 1:11step
- 1:11in
- 1:12between.
- 1:12To
- 1:12learn
- 1:13more,
- 1:13visit
- 1:13infios.com
- 1:15and
- 1:15Clear
- 1:15Demand
- 1:16pricing
- 1:17shouldn't
- 1:17be
- 1:17guesswork.
- 1:18Clear
- 1:18Demand's
- 1:19AI
- 1:19powered
- 1:20pricing
- 1:20data
- 1:20and
- 1:20optimization
- 1:21solutions
- 1:21help
- 1:22retailers
- 1:22stay
- 1:22competitive
- 1:23while
- 1:23protecting
- 1:24margins,
- 1:25Smarter
- 1:25pricing,
- 1:26stronger
- 1:27profits.
- 1:27Clear
- 1:28Demand
- 1:28makes
- 1:29it
- 1:29happen.
- 1:29Learn
- 1:30more@cleardemand.com
- 1:32omnitalk
- 1:33and
- 1:33finally,
- 1:34Ocampo
- 1:34Capital.
- 1:35Ocampo
- 1:35Capital
- 1:35is
- 1:36a
- 1:36venture
- 1:36capital
- 1:36firm
- 1:37founded
- 1:37by
- 1:37retail
- 1:38executives
- 1:38with
- 1:38an
- 1:39aim
- 1:39of
- 1:39helping
- 1:39early
- 1:40stage
- 1:40consumer
- 1:40businesses
- 1:41succeed
- 1:41through
- 1:42investment
- 1:42and
- 1:42operational
- 1:43support.
- 1:44Learn
- 1:44more@ocampo
- 1:45capital.com
- 1:47hello,
- 1:47you
- 1:48are
- 1:48listening
- 1:48to
- 1:48Omnitalk's
- 1:49Retail
- 1:50Fast
- 1:50Five
- 1:50ranked
- 1:51in
- 1:51the
- 1:51top
- 1:5110%
- 1:52of
- 1:52all
- 1:52podcasts
- 1:52globally
- 1:53and
- 1:53currently
- 1:53the
- 1:54only
- 1:54retail
- 1:54podcast
- 1:55ranked
- 1:55in
- 1:55the
- 1:55top
- 1:55100
- 1:56of
- 1:56all
- 1:56all
- 1:57business
- 1:57podcasts
- 1:58on
- 1:58Apple
- 1:58Podcasts.
- 1:59The
- 1:59Retail
- 1:59Fast
- 2:00five
- 2:00is
- 2:00a
- 2:00podcast
- 2:01that
- 2:01we
- 2:01hope
- 2:01makes
- 2:02you
- 2:02feel
- 2:02a
- 2:02little
- 2:03smarter,
- 2:03but
- 2:03most
- 2:04importantly,
- 2:04a
- 2:04little
- 2:04happier
- 2:05each
- 2:05week
- 2:05too.
- 2:06And
- 2:06the
- 2:06Fast
- 2:075
- 2:07is
- 2:07just
- 2:07one
- 2:07of
- 2:07the
- 2:07many
- 2:08great
- 2:08podcasts
- 2:09you
- 2:09can
- 2:09find
- 2:09from
- 2:09the
- 2:09Omnitok
- 2:10Retail
- 2:10Podcast
- 2:11Network
- 2:11alongside
- 2:12our
- 2:12Retail
- 2:12Daily
- 2:13Minute,
- 2:13which
- 2:13brings
- 2:14you
- 2:14a
- 2:14curated
- 2:14selection
- 2:15of
- 2:15the
- 2:15most
- 2:15important
- 2:16retail
- 2:16headlines
- 2:17every
- 2:17morning
- 2:18and
- 2:18our
- 2:18Retail
- 2:19Technology
- 2:19Spotlight
- 2:20series
- 2:20which
- 2:20goes
- 2:20deep
- 2:21each
- 2:21week
- 2:21on
- 2:21the
- 2:22latest
- 2:22retail
- 2:23technology
- 2:23trends.
- 2:24It's
- 2:24July
- 2:242,
- 2:252025.
- 2:26I'm
- 2:26one
- 2:26of
- 2:27your
- 2:27hosts
- 2:27and
- 2:27Mazinga.
- 2:28And
- 2:28I'm
- 2:29Chris
- 2:29Walton
- 2:30and
- 2:30we're
- 2:30here.
- 2:30Once
- 2:30again
- 2:31to
- 2:31discuss
- 2:31all
- 2:32the
- 2:32top
- 2:32headlines
- 2:32from
- 2:32the
- 2:33past
- 2:33week
- 2:34making
- 2:34Waves
- 2:34in
- 2:35the
- 2:35world
- 2:35of
- 2:35omnichannel
- 2:36retailing.
- 2:37And
- 2:37shockingly,
- 2:38we
- 2:38are
- 2:39at
- 2:39home
- 2:39in
- 2:40our
- 2:40home
- 2:40studios
- 2:41doing
- 2:41this
- 2:41podcast.
- 2:42Feels
- 2:42good,
- 2:42doesn't
- 2:43it,
- 2:43Anne?
- 2:43I
- 2:43think
- 2:44it
- 2:44might
- 2:44feel
- 2:44great.
- 2:45I
- 2:45could
- 2:45not
- 2:46be
- 2:46happier
- 2:47to
- 2:47be
- 2:47home.
- 2:48Thank
- 2:48you,
- 2:49LaGuardia,
- 2:49for
- 2:50making
- 2:50it
- 2:50the
- 2:50worst
- 2:51possible
- 2:51flight
- 2:51home.
- 2:52Four
- 2:53hours
- 2:53on
- 2:53the
- 2:53tarmac,
- 2:54Delta,
- 2:55not
- 2:55your
- 2:55best,
- 2:57but
- 2:58now
- 2:58we're
- 2:58home
- 2:58and
- 2:58it's
- 2:59great.
- 2:59But
- 3:00I
- 3:00did
- 3:00have
- 3:00a
- 3:01really
- 3:01good
- 3:01experience
- 3:01before
- 3:02we
- 3:02left
- 3:03New
- 3:03York
- 3:03from.
- 3:03Oh,
- 3:04yeah.
- 3:04Last
- 3:05week,
- 3:05Chris,
- 3:05I
- 3:06want
- 3:06to
- 3:06give
- 3:06a
- 3:06big
- 3:06shout
- 3:07out.
- 3:07I
- 3:08was
- 3:08sitting
- 3:08in
- 3:08the
- 3:09lobby
- 3:09bar
- 3:10at
- 3:10the
- 3:10Hilton
- 3:10Midtown.
- 3:11I
- 3:12was
- 3:12getting
- 3:12a
- 3:12glass
- 3:12of
- 3:12wine
- 3:13to
- 3:13take
- 3:13up
- 3:13to
- 3:13my
- 3:14room
- 3:14so
- 3:14I
- 3:14could
- 3:15relax
- 3:15on
- 3:15my
- 3:16final
- 3:16evening
- 3:17in
- 3:17New
- 3:17York.
- 3:18And
- 3:19Justin
- 3:19Emig,
- 3:20the
- 3:20chief
- 3:20technology
- 3:21officer
- 3:21at
- 3:21Artisan
- 3:22Lane
- 3:22Furniture
- 3:23Collective,
- 3:24he
- 3:24came
- 3:24by,
- 3:24Chris,
- 3:25he
- 3:25stopped
- 3:25me
- 3:26and
- 3:26he.
- 3:26Said
- 3:27he
- 3:27recognized
- 3:28you.
- 3:28Yes.
- 3:29Recognized
- 3:29you.
- 3:29Yeah.
- 3:31Even
- 3:31in
- 3:32a
- 3:32sweaty
- 3:32100
- 3:33degree
- 3:33post
- 3:34walk.
- 3:34Subway
- 3:35home.
- 3:36Subway
- 3:36ride
- 3:36home.
- 3:37And
- 3:37he
- 3:37said,
- 3:38I
- 3:38just
- 3:38want
- 3:38to
- 3:39tell
- 3:39you
- 3:39how
- 3:39great
- 3:40I
- 3:40think
- 3:41that
- 3:41you
- 3:41and
- 3:41Chris
- 3:41are.
- 3:42He
- 3:42gave.
- 3:43Gave
- 3:43us,
- 3:43I
- 3:43think
- 3:44what
- 3:44for
- 3:44me
- 3:44is
- 3:44the
- 3:44best
- 3:45compliment
- 3:45ever.
- 3:45And
- 3:46he
- 3:46said
- 3:46that
- 3:46we
- 3:47are
- 3:47his
- 3:47Scott
- 3:48and
- 3:48Kara
- 3:49of
- 3:49retail.
- 3:50Oh,
- 3:50wow.
- 3:51That
- 3:51let
- 3:51it
- 3:51sink
- 3:52in.
- 3:54Wow,
- 3:55that's
- 3:55awesome.
- 3:55Yeah.
- 3:56Shout
- 3:56out
- 3:56to
- 3:56Justin.
- 3:57Yeah.
- 3:57Thank
- 3:58you
- 3:58so
- 3:58much,
- 3:58Justin,
- 3:59for
- 3:59doing
- 3:59that.
- 3:59It
- 3:59means
- 3:59so
- 3:59much
- 4:00to
- 4:00us.
- 4:00Thank
- 4:00you
- 4:00to
- 4:01all
- 4:01of
- 4:01you
- 4:02who
- 4:02listen
- 4:03and
- 4:03come
- 4:03up
- 4:03to
- 4:03us
- 4:04and
- 4:04tell
- 4:04us
- 4:04and
- 4:04have
- 4:05done
- 4:05that
- 4:05over
- 4:05the
- 4:06course
- 4:06of
- 4:06the
- 4:06past
- 4:06several
- 4:07weeks
- 4:07as
- 4:07we've
- 4:07been
- 4:07traveling
- 4:08and
- 4:08seeing
- 4:08you
- 4:08all
- 4:08live
- 4:09at
- 4:09conferences.
- 4:10It
- 4:10really
- 4:10means
- 4:10a
- 4:11lot
- 4:11to
- 4:11us.
- 4:11So
- 4:11thank
- 4:12you.
- 4:12Thank
- 4:12you
- 4:12for
- 4:12listening.
- 4:13That's
- 4:13pretty.
- 4:13That's
- 4:14pretty
- 4:14impressive
- 4:14that
- 4:14he.
- 4:15He
- 4:15recognized
- 4:16you
- 4:16when
- 4:16you
- 4:16weren't
- 4:16your
- 4:16May
- 4:17west
- 4:17either.
- 4:17And
- 4:18you
- 4:18know,
- 4:18you're
- 4:18hot,
- 4:18sweaty.
- 4:19Oh,
- 4:19God.
- 4:20In
- 4:20the
- 4:20bar.
- 4:21And
- 4:21it
- 4:21was
- 4:22bad.
- 4:22It
- 4:22was
- 4:23bad.
- 4:23I
- 4:23had
- 4:23a
- 4:23big
- 4:23bad
- 4:24News
- 4:24Bears.
- 4:25Yeah,
- 4:25Real
- 4:26sweaty.
- 4:26That,
- 4:27that
- 4:27subway
- 4:27ride
- 4:28home
- 4:28was
- 4:28not
- 4:29pretty.
- 4:30So,
- 4:30yeah,
- 4:31it
- 4:31was
- 4:31great.
- 4:31But
- 4:31now
- 4:32we're
- 4:32in
- 4:32fourth
- 4:32of
- 4:32July
- 4:32week.
- 4:33What
- 4:33are
- 4:33we
- 4:34back?
- 4:35Yeah,
- 4:35you
- 4:36know,
- 4:36and
- 4:36this.
- 4:36This
- 4:37funny.
- 4:37You're
- 4:37gonna
- 4:37appreciate
- 4:38this.
- 4:38I'm
- 4:38going
- 4:38big
- 4:39into
- 4:39sausage
- 4:40this
- 4:40fourth
- 4:40of
- 4:40July
- 4:40and
- 4:41big
- 4:41into
- 4:41sausage.
- 4:42Oh,
- 4:42God.
- 4:42Bratwurst
- 4:43and
- 4:43the
- 4:44reason
- 4:44why.
- 4:44Do
- 4:44you
- 4:45remember
- 4:45when
- 4:45we
- 4:45were
- 4:45at
- 4:45Outdoor
- 4:46Retailer?
- 4:46I
- 4:47think
- 4:47it
- 4:47was
- 4:47last
- 4:47year.
- 4:48Right?
- 4:48We're
- 4:48at
- 4:48Outdoor
- 4:49Retailer
- 4:49last
- 4:49year
- 4:49in
- 4:49Salt
- 4:50Lake
- 4:50City.
- 4:50It
- 4:50was
- 4:50either
- 4:50last
- 4:51year,
- 4:51the
- 4:51year
- 4:51before.
- 4:52Track
- 4:52of
- 4:52time.
- 4:53Yes.
- 4:53But
- 4:53you
- 4:53remember
- 4:54we
- 4:54went
- 4:54to
- 4:54that
- 4:54German
- 4:54restaurant
- 4:55and
- 4:55we
- 4:55got
- 4:55the
- 4:56bratwurst
- 4:56sliced
- 4:57in
- 4:57half
- 4:58on
- 4:58the
- 4:58kaiser.
- 4:59I
- 4:59do
- 5:00Swiss
- 5:00cheese,
- 5:01pickles
- 5:01and
- 5:01mayonnaise.
- 5:02I'm
- 5:02Gonna
- 5:02try
- 5:02to
- 5:03recreate
- 5:03that.
- 5:04That's
- 5:04my
- 5:05goal
- 5:05for
- 5:05this,
- 5:05this
- 5:06Fourth
- 5:06of
- 5:06July.
- 5:07And
- 5:07I'm.
- 5:08I'm
- 5:08excited
- 5:08about
- 5:08it.
- 5:08I'm
- 5:09gonna.
- 5:09I'm
- 5:09gonna
- 5:09try
- 5:09to
- 5:09get
- 5:09my
- 5:10culinary
- 5:10sausage
- 5:11skills
- 5:12a
- 5:12go
- 5:12here.
- 5:13And
- 5:13that's
- 5:13what
- 5:13I'm.
- 5:13So
- 5:14you're
- 5:14not
- 5:14making
- 5:14the
- 5:15sausage
- 5:16just
- 5:16to
- 5:16be
- 5:17certain
- 5:18or
- 5:18you
- 5:18are?
- 5:18Well,
- 5:18I'm
- 5:18not.
- 5:19I'm
- 5:19not
- 5:19like,
- 5:19procuring
- 5:20the
- 5:20pig
- 5:20and
- 5:21then
- 5:21slaughtering
- 5:21the
- 5:22pig
- 5:22and
- 5:22making
- 5:22the
- 5:22sausage,
- 5:23but
- 5:23I'm
- 5:23going
- 5:23to.
- 5:23I'm
- 5:24going
- 5:24to
- 5:24brown
- 5:24the
- 5:25sausage,
- 5:25I
- 5:25guess.
- 5:26Okay.
- 5:26I'm
- 5:26going
- 5:26to
- 5:27grill
- 5:27the
- 5:27sausage.
- 5:28This.
- 5:28I'm
- 5:28going
- 5:29to
- 5:29slice
- 5:29it
- 5:29in
- 5:29half.
- 5:30Okay,
- 5:30fine.
- 5:31In
- 5:31half.
- 5:31Okay.
- 5:32Swiss
- 5:32cheese,
- 5:33little
- 5:33mayonnaise,
- 5:34little.
- 5:34Little
- 5:34kosher
- 5:35pickle
- 5:35in
- 5:36a
- 5:36kaiser
- 5:36roll.
- 5:36The
- 5:36kaiser
- 5:37roll
- 5:37is
- 5:37key
- 5:37ad
- 5:37because
- 5:37I
- 5:38tried
- 5:38it
- 5:38last
- 5:38year
- 5:39without
- 5:39the
- 5:39kaiser
- 5:39roll.
- 5:40Doesn't
- 5:40work
- 5:41as
- 5:41well.
- 5:41You
- 5:41need,
- 5:41like,
- 5:41the
- 5:42texture
- 5:42of,
- 5:42like,
- 5:42the
- 5:42hard
- 5:43and
- 5:43the
- 5:43soft
- 5:43of
- 5:43the
- 5:43kaiser
- 5:44roll
- 5:45to
- 5:45make
- 5:45this
- 5:45sandwich
- 5:46work.
- 5:46I
- 5:46think
- 5:46that
- 5:46was
- 5:47the
- 5:47secret
- 5:47of.
- 5:47Of
- 5:48the
- 5:48German
- 5:49restaurant
- 5:49that
- 5:50we
- 5:50went
- 5:50to
- 5:50in
- 5:50downtown
- 5:51city.
- 5:52Do
- 5:52you
- 5:52remember
- 5:52that,
- 5:52though?
- 5:52It
- 5:52was
- 5:53so
- 5:53good,
- 5:53wasn't
- 5:53it?
- 5:53It
- 5:54was.
- 5:54I
- 5:54remember
- 5:54the
- 5:54name
- 5:54of
- 5:55it.
- 5:55Like
- 5:55mustard
- 5:55and
- 5:56sauerkraut,
- 5:56too,
- 5:57on
- 5:57the
- 5:57one
- 5:57that
- 5:57I
- 5:57had.
- 5:58And
- 5:58that
- 5:58was
- 5:58wonderful.
- 5:59It
- 5:59was
- 5:59so
- 5:59good.
- 6:01Well,
- 6:01update
- 6:01us
- 6:02all
- 6:02on
- 6:02how
- 6:03that,
- 6:03that
- 6:03experiment
- 6:04turns
- 6:04out,
- 6:04because.
- 6:05What
- 6:05are
- 6:05you
- 6:05doing,
- 6:05though?
- 6:06What's
- 6:06your
- 6:06fourth
- 6:06of
- 6:06July
- 6:07plans?
- 6:07Hopefully
- 6:07it's
- 6:08not
- 6:08raining
- 6:08for
- 6:08both
- 6:08of
- 6:09us.
- 6:09Yes.
- 6:09No,
- 6:10we.
- 6:11We
- 6:11do
- 6:11a
- 6:11staycation
- 6:12at
- 6:13my
- 6:13parents.
- 6:13They
- 6:14live
- 6:14on
- 6:14a
- 6:14little
- 6:15lake.
- 6:16My
- 6:16siblings
- 6:17and
- 6:17I
- 6:17are
- 6:18gonna
- 6:18all
- 6:18come
- 6:18over.
- 6:19We
- 6:19put
- 6:20all
- 6:20the
- 6:20boys
- 6:20in
- 6:20a
- 6:21garage
- 6:21and
- 6:22they.
- 6:22We
- 6:22shut
- 6:22the
- 6:23door.
- 6:23It's
- 6:23got
- 6:23a
- 6:23TV
- 6:24and
- 6:24a
- 6:24gaming
- 6:24system
- 6:25in
- 6:25there.
- 6:25And
- 6:25then
- 6:25the
- 6:25rest
- 6:26of
- 6:26us
- 6:26get
- 6:26to.
- 6:26Get
- 6:27to
- 6:27catch
- 6:27up
- 6:27on
- 6:27life.
- 6:28And
- 6:28we
- 6:28do
- 6:29do
- 6:29a
- 6:29hot
- 6:29wings
- 6:30challenge.
- 6:30We
- 6:30do
- 6:30the
- 6:30hot
- 6:31ones,
- 6:31though,
- 6:31every
- 6:31year.
- 6:32So
- 6:33wings
- 6:34are
- 6:34the
- 6:34kickoff
- 6:35to
- 6:35the
- 6:35fourth
- 6:35of
- 6:35July
- 6:36weekend.
- 6:36And
- 6:36then
- 6:36we
- 6:37get
- 6:37the
- 6:37hot
- 6:37ones,
- 6:38like
- 6:38box
- 6:39of.
- 6:39Of
- 6:39hot
- 6:40sauces.
- 6:40And
- 6:41so
- 6:41we
- 6:41all
- 6:41see
- 6:42if
- 6:42we
- 6:42can
- 6:42make
- 6:42it
- 6:42through.
- 6:44The
- 6:44bomb
- 6:45still
- 6:45kills
- 6:46us
- 6:46every
- 6:47year,
- 6:47so.
- 6:48So
- 6:48same
- 6:48question
- 6:48to
- 6:48you.
- 6:49So
- 6:49you
- 6:49make
- 6:49the
- 6:49wings
- 6:50and
- 6:50then
- 6:50put
- 6:50the
- 6:50sauces
- 6:51on
- 6:51the
- 6:51wings.
- 6:52Is
- 6:52that
- 6:52what
- 6:52you
- 6:52do
- 6:52or
- 6:53do
- 6:53you.
- 6:53My
- 6:53brother
- 6:54is
- 6:54previously
- 6:55made.
- 6:56No,
- 6:56my
- 6:56brother
- 6:57is
- 6:57the
- 6:57wing
- 6:58master.
- 6:58So
- 6:59he
- 6:59just
- 6:59makes
- 6:59the
- 7:00wings.
- 7:00And
- 7:00then
- 7:01we
- 7:01put
- 7:01the
- 7:01wings
- 7:02on
- 7:02the
- 7:02picnic
- 7:03table
- 7:03in
- 7:03the
- 7:03middle.
- 7:04And
- 7:04then
- 7:04you
- 7:05just
- 7:05take
- 7:05your
- 7:05wings
- 7:06and
- 7:06then
- 7:06you
- 7:07dip
- 7:07them
- 7:07in
- 7:07the
- 7:07sauces
- 7:08that
- 7:08we
- 7:08pass
- 7:08around.
- 7:09So
- 7:10I
- 7:10am
- 7:10not
- 7:10in
- 7:10charge
- 7:11of
- 7:11the
- 7:11wings.
- 7:11I'm
- 7:12doing.
- 7:12We're
- 7:12doing
- 7:13breakfast
- 7:13and
- 7:14salads,
- 7:14which
- 7:15is
- 7:15much
- 7:15more
- 7:15my
- 7:16speed.
- 7:16So.
- 7:17Nice.
- 7:17Nice.
- 7:17Yeah,
- 7:18it'll
- 7:18be
- 7:18fun.
- 7:19Wing
- 7:19Master
- 7:19is
- 7:20a
- 7:20good
- 7:20moniker.
- 7:20I
- 7:20think
- 7:20I
- 7:20like
- 7:21that
- 7:21better
- 7:21than
- 7:21Sausage
- 7:22Master.
- 7:22I
- 7:22think
- 7:22I
- 7:22might
- 7:23have
- 7:23to
- 7:23try
- 7:23to
- 7:23be
- 7:23Wing
- 7:23Master
- 7:24next
- 7:24year.
- 7:24I
- 7:24think
- 7:25that
- 7:25might.
- 7:25Broadmaster.
- 7:26Broadmaster,
- 7:28Broadmaster
- 7:28be
- 7:28good
- 7:29too.
- 7:29But
- 7:29Sausage
- 7:30Master
- 7:30just
- 7:30doesn't
- 7:30have
- 7:30the
- 7:30sausage.
- 7:31I
- 7:31mean,
- 7:31Sausage
- 7:31King,
- 7:32maybe.
- 7:32Isn't
- 7:32there
- 7:33like
- 7:33a
- 7:33Sausage
- 7:33King
- 7:34in
- 7:34Chicago?
- 7:34I
- 7:35think
- 7:35that.
- 7:35Yeah,
- 7:36I
- 7:36think
- 7:36that's
- 7:36what
- 7:37you
- 7:37should
- 7:37go
- 7:37for.
- 7:38Sausage
- 7:38King.
- 7:38Chris
- 7:38Walton,
- 7:39the
- 7:39sausage
- 7:39king
- 7:40of
- 7:40Adina.
- 7:40Yes.
- 7:41All
- 7:41right,
- 7:41Perfect.
- 7:42All
- 7:42right,
- 7:42let's
- 7:43get
- 7:43rolling.
- 7:43That's
- 7:43funny.
- 7:44In
- 7:44this
- 7:44week's
- 7:44Fast5,
- 7:45we've
- 7:45got
- 7:45news
- 7:46on
- 7:46Starbucks
- 7:47retooling
- 7:47its
- 7:47hiring
- 7:48process
- 7:48for
- 7:48baristas.
- 7:50Wegmans
- 7:51piloting
- 7:51instacart
- 7:51smart
- 7:52carts.
- 7:52Target
- 7:53exploring
- 7:53factory
- 7:54direct
- 7:54shipping
- 7:54models
- 7:55similar
- 7:55to
- 7:55Shein
- 7:56and
- 7:56Teemu,
- 7:57Hibbit's
- 7:57launch
- 7:57of
- 7:58a
- 7:58kid
- 7:58focused
- 7:58app
- 7:58and
- 7:59website.
- 7:59And
- 8:00G
- 8:00Store
- 8:00from
- 8:00Gray
- 8:01Orange's
- 8:01general
- 8:01manager
- 8:02Troy
- 8:02Silek
- 8:02stops
- 8:03by
- 8:03for
- 8:03five
- 8:03insightful
- 8:04minutes
- 8:04to
- 8:04give
- 8:04us
- 8:04the
- 8:05lowdown
- 8:05on
- 8:06what
- 8:06technology
- 8:06he
- 8:07thinks
- 8:07retailers
- 8:08should
- 8:08be
- 8:08evaluating
- 8:09for
- 8:09their
- 8:09next
- 8:09generation
- 8:10of
- 8:10smart
- 8:11stores.
- 8:11But
- 8:12we
- 8:12begin
- 8:12today
- 8:13with
- 8:13big
- 8:14dark
- 8:14news
- 8:15out
- 8:15of
- 8:16Walmart
- 8:16and
- 8:17dark
- 8:17news
- 8:18indeed.
- 8:18Yes,
- 8:19yes.
- 8:19Headline
- 8:20number
- 8:20one,
- 8:21Walmart
- 8:21is
- 8:22testing
- 8:22dark
- 8:23stores.
- 8:23According
- 8:23to
- 8:24retail
- 8:24dive,
- 8:24Walmart
- 8:25is
- 8:25currently
- 8:25piloting
- 8:26the
- 8:26dark
- 8:27store
- 8:27concept
- 8:27in
- 8:28Dallas.
- 8:28The
- 8:29dark
- 8:29stores
- 8:29will
- 8:29carry
- 8:30some
- 8:30of
- 8:30the
- 8:30retailers
- 8:30most
- 8:31popular
- 8:32products.
- 8:32And
- 8:32another
- 8:33location
- 8:33is
- 8:34planned
- 8:34for
- 8:34Bentonville,
- 8:34Arkansas,
- 8:35the
- 8:35retailer's
- 8:36hometown.
- 8:37What
- 8:37is
- 8:37a
- 8:37dark
- 8:37store,
- 8:38you
- 8:38might
- 8:38ask.
- 8:39Many
- 8:39of
- 8:39our
- 8:39listeners
- 8:40know
- 8:40this,
- 8:40but
- 8:41in
- 8:41case
- 8:41you
- 8:41don't,
- 8:41a
- 8:42dark
- 8:42store
- 8:42may
- 8:42look
- 8:43like
- 8:43a
- 8:43regular
- 8:43shopping
- 8:44location,
- 8:44but
- 8:44there's
- 8:44a
- 8:45catch.
- 8:45The
- 8:45public
- 8:46won't
- 8:46be
- 8:46allowed
- 8:47inside
- 8:47and
- 8:47it
- 8:48exists
- 8:48only
- 8:48to
- 8:49speed
- 8:49up
- 8:49and
- 8:49streamline
- 8:50online
- 8:51fulfillment.
- 8:52Chris,
- 8:53what
- 8:53do
- 8:53you
- 8:53think
- 8:54of
- 8:54Walmart
- 8:54going
- 8:55public
- 8:55with
- 8:56its
- 8:56dark
- 8:56store
- 8:56place
- 8:57plans?
- 9:00You
- 9:00know,
- 9:00on
- 9:00the
- 9:00whole,
- 9:01I
- 9:01like
- 9:01the
- 9:01move.
- 9:02I
- 9:02like
- 9:02that
- 9:02they're
- 9:02going
- 9:02public
- 9:03with
- 9:03it.
- 9:03But
- 9:03at
- 9:03the
- 9:03same
- 9:03time,
- 9:04like
- 9:04dark
- 9:04stores
- 9:04aren't
- 9:04really
- 9:05anything
- 9:05new
- 9:05and
- 9:05they've
- 9:06been
- 9:06around
- 9:06forever.
- 9:07I
- 9:07mean,
- 9:07at
- 9:07the
- 9:07end
- 9:08of
- 9:08the
- 9:08day,
- 9:08they're
- 9:08just
- 9:08a
- 9:08fancy
- 9:09name
- 9:09for
- 9:09a
- 9:09smaller
- 9:10warehouse,
- 9:10but
- 9:11in,
- 9:11in
- 9:11a
- 9:11way
- 9:12they
- 9:12operate
- 9:12differently
- 9:12than
- 9:13a
- 9:13warehouse
- 9:13too.
- 9:13As
- 9:13I
- 9:14was
- 9:14saying
- 9:14to
- 9:14my
- 9:14buddy
- 9:14Greg
- 9:15London
- 9:15over
- 9:15LinkedIn
- 9:16this
- 9:16week
- 9:16as
- 9:17he
- 9:17was
- 9:17describing
- 9:18what
- 9:18he
- 9:18thinks
- 9:18this
- 9:18operation
- 9:19is
- 9:19and
- 9:19shout
- 9:19out
- 9:19to
- 9:19him
- 9:19for
- 9:20helping
- 9:20me
- 9:20through
- 9:20this
- 9:20headline
- 9:21this
- 9:21week
- 9:21I
- 9:22picture
- 9:22this
- 9:22installation
- 9:23kind
- 9:23of
- 9:23like
- 9:23Walmart's
- 9:24warehouse
- 9:24operation
- 9:25and
- 9:25a
- 9:25Walmart
- 9:25store
- 9:26had
- 9:26a
- 9:26baby.
- 9:27That's
- 9:27how
- 9:27I
- 9:27think
- 9:27about
- 9:27it
- 9:28conceptually.
- 9:28In
- 9:28My
- 9:29head,
- 9:29you
- 9:29know,
- 9:30it's,
- 9:30it's
- 9:30an
- 9:30operation
- 9:31that's
- 9:31designed
- 9:32for
- 9:32maximum
- 9:32throughput
- 9:33via
- 9:33probably
- 9:34manual
- 9:34picking,
- 9:35which,
- 9:35you
- 9:36know,
- 9:36when
- 9:36you
- 9:36think
- 9:36about
- 9:36a
- 9:36dark
- 9:37store,
- 9:37it
- 9:37has
- 9:37a
- 9:37number
- 9:37of
- 9:37benefits.
- 9:38Number
- 9:38one,
- 9:39you
- 9:39get
- 9:39better
- 9:39inventory
- 9:40item
- 9:40accuracy
- 9:41for
- 9:41your
- 9:41online
- 9:42fulfillment
- 9:42because
- 9:43you
- 9:43don't
- 9:43have
- 9:43shoppers
- 9:44coming
- 9:44in
- 9:44there
- 9:44and
- 9:44mucking
- 9:45with
- 9:45shelves.
- 9:45You
- 9:46don't
- 9:46have
- 9:46store
- 9:46employees
- 9:47mucking
- 9:47with
- 9:47shelves
- 9:47too.
- 9:48Second,
- 9:49secondly,
- 9:50it
- 9:50also
- 9:50potentially
- 9:51keeps
- 9:51in
- 9:51store
- 9:52pickers
- 9:52out
- 9:52of
- 9:52your
- 9:53aisles
- 9:53as
- 9:53well,
- 9:53which
- 9:54is
- 9:54just
- 9:54good
- 9:54from
- 9:55a
- 9:55customer
- 9:55experience
- 9:56standpoint.
- 9:56And
- 9:57in
- 9:57addition
- 9:57to
- 9:57the
- 9:57item
- 9:57accuracy
- 9:58point
- 9:58that
- 9:58I
- 9:58made
- 9:58before.
- 9:59And
- 9:59then
- 10:00third,
- 10:00longer
- 10:01term,
- 10:01and
- 10:01this
- 10:01is,
- 10:02I
- 10:02give
- 10:02Greg
- 10:02kudos
- 10:03for
- 10:03this
- 10:03too.
- 10:03He
- 10:04said
- 10:04they
- 10:04could
- 10:04be
- 10:04calling
- 10:05it
- 10:05a
- 10:05dark
- 10:05store
- 10:06and
- 10:06also
- 10:06signaling
- 10:07that
- 10:07it
- 10:07has
- 10:07a
- 10:08Walmart
- 10:08storefront
- 10:09to
- 10:09the
- 10:09public.
- 10:10Because
- 10:10Walmart
- 10:10over
- 10:11time
- 10:11could
- 10:11push
- 10:12many,
- 10:12if
- 10:12not
- 10:12all
- 10:13of
- 10:13its
- 10:13curbside
- 10:14orders
- 10:14through
- 10:14these
- 10:15locations
- 10:15too,
- 10:16thereby
- 10:16freeing
- 10:17up
- 10:17their
- 10:17store
- 10:17staff
- 10:18to,
- 10:18you
- 10:18know,
- 10:19be
- 10:19more
- 10:19productive
- 10:20for
- 10:20the
- 10:20operations
- 10:20of
- 10:21running
- 10:21the
- 10:21store.
- 10:21Because
- 10:21we've
- 10:22heard
- 10:22from
- 10:22a
- 10:22lot
- 10:22of
- 10:22retailers
- 10:23that
- 10:23that's
- 10:23becoming
- 10:24a
- 10:24problem
- 10:25operationally
- 10:25for
- 10:26stores
- 10:26to
- 10:26keep
- 10:26up
- 10:26with
- 10:26their
- 10:27online
- 10:27orders
- 10:27and
- 10:28they're
- 10:28missing
- 10:28service
- 10:28opportunities
- 10:29in
- 10:29the
- 10:29store
- 10:29as
- 10:30a
- 10:30result
- 10:30of
- 10:30that
- 10:30because
- 10:30their
- 10:30heads
- 10:31are
- 10:31down
- 10:31trying
- 10:31to
- 10:32get
- 10:32their
- 10:32job
- 10:32done.
- 10:33So
- 10:33it's
- 10:33an
- 10:33idea
- 10:34that
- 10:34I
- 10:34don't
- 10:34think
- 10:35works
- 10:35everywhere,
- 10:36but
- 10:37it
- 10:37is
- 10:37a
- 10:37potentially
- 10:38smart
- 10:38utilization
- 10:38of
- 10:39capital
- 10:39where
- 10:39the
- 10:39market
- 10:40dynamics
- 10:40and
- 10:40the
- 10:41online
- 10:41volume
- 10:41is
- 10:42high
- 10:42enough.
- 10:42So
- 10:42I
- 10:42think
- 10:43it's
- 10:43well
- 10:43worth
- 10:43the
- 10:43test.
- 10:43That's,
- 10:44that's
- 10:44my
- 10:44take.
- 10:45Yeah,
- 10:45I
- 10:46completely
- 10:47agree.
- 10:47I
- 10:47mean
- 10:48I'm,
- 10:48I
- 10:49was
- 10:49surprised
- 10:49that
- 10:50you
- 10:50know,
- 10:50there,
- 10:51they
- 10:51could
- 10:51do
- 10:51this
- 10:51even
- 10:52faster.
- 10:52I
- 10:53mean,
- 10:53I'm
- 10:53still
- 10:53impressed
- 10:54by
- 10:54how
- 10:54quickly
- 10:54I
- 10:55get
- 10:55product
- 10:55from
- 10:55Walmart
- 10:56and
- 10:56we
- 10:56only
- 10:56have
- 10:57a
- 10:57handful
- 10:57of
- 10:57stores
- 10:58here
- 10:58within,
- 10:58you
- 10:59know,
- 10:59that
- 10:59are,
- 11:00are,
- 11:00are
- 11:00within
- 11:01a
- 11:01reasonable
- 11:01distance
- 11:02here
- 11:02from
- 11:02us
- 11:03in
- 11:03the
- 11:03Twin
- 11:04Cities.
- 11:04And
- 11:04I,
- 11:05I
- 11:05still
- 11:05stand
- 11:05by
- 11:06like
- 11:06there
- 11:06are
- 11:07a
- 11:07lot
- 11:07of
- 11:07people,
- 11:08myself
- 11:08included,
- 11:09who
- 11:09don't
- 11:10always
- 11:10want
- 11:10to
- 11:11go
- 11:11to
- 11:11the
- 11:11Walmart
- 11:12store.
- 11:12But
- 11:12I
- 11:13really
- 11:13like
- 11:13having
- 11:13the
- 11:14Walmart
- 11:14product
- 11:14delivered.
- 11:15And
- 11:15so
- 11:15I
- 11:15think
- 11:15if
- 11:16they
- 11:16can
- 11:16position
- 11:16themselves
- 11:17especially
- 11:18in
- 11:18areas
- 11:18where
- 11:19they're
- 11:19starting
- 11:19to
- 11:19see
- 11:20more,
- 11:21some
- 11:21more
- 11:22of
- 11:22these
- 11:22high
- 11:22income
- 11:22shoppers
- 11:23coming
- 11:23in
- 11:23more
- 11:24online
- 11:24orders,
- 11:25if
- 11:25they
- 11:25can
- 11:25do
- 11:25that
- 11:26even
- 11:26faster.
- 11:26I
- 11:27think
- 11:27it's
- 11:27a
- 11:27very
- 11:28SM
- 11:29move
- 11:29from
- 11:29Walmart
- 11:30and
- 11:30puts
- 11:30them
- 11:31even
- 11:31more
- 11:32closely
- 11:32in
- 11:33competition
- 11:33with
- 11:34Amazon
- 11:34and
- 11:34DoorDash
- 11:35being
- 11:35able
- 11:35to
- 11:35do
- 11:36things
- 11:37like
- 11:37this
- 11:37in
- 11:38such
- 11:38a
- 11:38short
- 11:38amount
- 11:39of
- 11:39time
- 11:39because
- 11:39they're,
- 11:40they're
- 11:40optimizing
- 11:41their
- 11:42operations
- 11:42with
- 11:42these
- 11:43dark
- 11:43stores.
- 11:43And
- 11:44I
- 11:44wonder
- 11:44what
- 11:45we're
- 11:45going
- 11:45to
- 11:45see
- 11:45from
- 11:45other
- 11:46competitors,
- 11:46like,
- 11:47what
- 11:47does
- 11:47Target
- 11:48do
- 11:48now
- 11:49that
- 11:49Walmart's
- 11:50speeding
- 11:50this
- 11:50up?
- 11:50Like,
- 11:50what
- 11:51do
- 11:51grocery
- 11:51stores
- 11:52do
- 11:52in
- 11:52order
- 11:53to
- 11:53compete
- 11:53here?
- 11:53That's
- 11:54the
- 11:54real
- 11:54question
- 11:54that
- 11:54I
- 11:54have
- 11:55coming
- 11:55out
- 11:55as
- 11:55this.
- 11:56Yeah,
- 11:57the.
- 11:57There's
- 11:57another
- 11:57important
- 11:58subtext
- 11:58here
- 11:59too,
- 11:59Ann,
- 11:59which
- 11:59is
- 11:59robotics
- 12:00and
- 12:00co
- 12:01location
- 12:01of
- 12:01robotics
- 12:02in
- 12:02the
- 12:02stores.
- 12:02Because
- 12:03that
- 12:03was
- 12:03the
- 12:04big
- 12:04talk
- 12:04of
- 12:04the
- 12:04town
- 12:04at
- 12:04Walmart
- 12:05for
- 12:05the
- 12:05past
- 12:05four
- 12:05or
- 12:06five
- 12:06years,
- 12:07you
- 12:07know,
- 12:07and
- 12:07ever
- 12:08since
- 12:08like
- 12:08kind
- 12:08of
- 12:08January
- 12:09when,
- 12:09you
- 12:09know,
- 12:10they
- 12:10went
- 12:10through
- 12:10the
- 12:10whole
- 12:10thing
- 12:10with
- 12:11alert
- 12:11innovation,
- 12:11that's
- 12:12kind
- 12:12of
- 12:12sloughed
- 12:12off
- 12:12a
- 12:12little
- 12:13bit.
- 12:13And
- 12:13so.
- 12:13Right.
- 12:14And
- 12:14they're
- 12:14not
- 12:14talking
- 12:14about
- 12:15robotics
- 12:15being
- 12:15deployed
- 12:16here
- 12:16too.
- 12:16And
- 12:16you
- 12:16know,
- 12:17and
- 12:17they're
- 12:17not
- 12:17really
- 12:17saying
- 12:17it
- 12:17too,
- 12:18but
- 12:18I'm,
- 12:18you
- 12:18know,
- 12:18theorizing
- 12:19that
- 12:19it's
- 12:19probably
- 12:19a
- 12:19manual
- 12:20picking
- 12:20process
- 12:21just
- 12:21given,
- 12:22you
- 12:22know,
- 12:22how
- 12:22it's
- 12:22set
- 12:22up
- 12:22and
- 12:23how
- 12:23it's
- 12:23being
- 12:23talked
- 12:23about.
- 12:24So.
- 12:24So
- 12:24like,
- 12:25where
- 12:25are
- 12:25they
- 12:25going
- 12:25with
- 12:25robotics?
- 12:26Is
- 12:26co
- 12:27location
- 12:27behind
- 12:28the
- 12:28store,
- 12:28in
- 12:28the
- 12:28warehouse,
- 12:29you
- 12:29know,
- 12:29in
- 12:29the
- 12:29back
- 12:30room
- 12:30of
- 12:30the
- 12:30store?
- 12:30Is
- 12:30that
- 12:31a
- 12:31done
- 12:31idea?
- 12:32I
- 12:32don't
- 12:32know.
- 12:32It
- 12:33seems
- 12:33like
- 12:33it
- 12:33may
- 12:34be
- 12:34now,
- 12:34given
- 12:35that
- 12:35we're
- 12:35not
- 12:35hearing
- 12:36about
- 12:36that
- 12:36anymore.
- 12:37So
- 12:37it's
- 12:37important
- 12:37subtext
- 12:38here.
- 12:38Yeah,
- 12:39absolutely.
- 12:41All
- 12:41right.
- 12:41Headline
- 12:41number
- 12:42two.
- 12:42Wegmans
- 12:42is
- 12:43piloting
- 12:43Instacart's
- 12:44keeper
- 12:44cart.
- 12:45According
- 12:46to
- 12:46an
- 12:46Instacart
- 12:46press
- 12:47release,
- 12:47Instacart
- 12:48yesterday
- 12:48announced
- 12:49the
- 12:49launch
- 12:49of
- 12:49its
- 12:49AI
- 12:50powered
- 12:50smart
- 12:51cards
- 12:51at
- 12:51Wegman's
- 12:52DeWitt
- 12:52store
- 12:53in
- 12:53Syracuse,
- 12:54New
- 12:54York.
- 12:55This
- 12:55marks
- 12:56the
- 12:56first
- 12:56deployment
- 12:56of
- 12:57kipper
- 12:57carts
- 12:57at
- 12:58Wegmans
- 12:58as
- 12:58part
- 12:58of
- 12:59an
- 12:59initial
- 12:59store
- 12:59program
- 13:00offering
- 13:01customers
- 13:01a
- 13:01smarter,
- 13:02more
- 13:02seamless
- 13:03way
- 13:03to
- 13:03shop
- 13:03in
- 13:03store
- 13:04caper
- 13:05carts.
- 13:05For
- 13:05those
- 13:05who
- 13:05have
- 13:06not
- 13:06been
- 13:06listening
- 13:06to
- 13:06Omnitop
- 13:07regularly
- 13:08for
- 13:08the
- 13:08past
- 13:08five
- 13:09or
- 13:09so
- 13:09years,
- 13:10enable
- 13:10customers
- 13:11to
- 13:11track
- 13:11their
- 13:11spending
- 13:12and
- 13:12checkout
- 13:12seamlessly.
- 13:14Caper
- 13:14carts
- 13:14automatically
- 13:15recognize
- 13:15items
- 13:16as
- 13:16they
- 13:16are
- 13:16dropped
- 13:17into
- 13:17the
- 13:17cart
- 13:17and
- 13:17customers
- 13:18can
- 13:18bag
- 13:18as
- 13:19they
- 13:19shop.
- 13:19Tapping
- 13:20signals
- 13:21from
- 13:21an
- 13:21array
- 13:21of
- 13:22capercart
- 13:22cameras,
- 13:23a
- 13:23digital
- 13:23scale
- 13:24and
- 13:24location
- 13:25sensors,
- 13:26Wegmans
- 13:26customers
- 13:27can
- 13:27log
- 13:27into
- 13:27their
- 13:28shoppers
- 13:28club
- 13:28account
- 13:28on
- 13:29the
- 13:29cart
- 13:29screen
- 13:29in
- 13:30order
- 13:30to
- 13:30shop
- 13:30with
- 13:30the
- 13:31caper
- 13:31cart.
- 13:32And
- 13:32my
- 13:33question
- 13:33for
- 13:33you
- 13:33is,
- 13:33is
- 13:34Wegman's
- 13:34capercart
- 13:35pilot
- 13:35a
- 13:35sign
- 13:36that
- 13:36we
- 13:36will
- 13:37soon
- 13:38all
- 13:38be
- 13:38shopping
- 13:39grocery
- 13:40stores
- 13:40via
- 13:41smart
- 13:41carts?
- 13:41What
- 13:42do
- 13:42you
- 13:42think?
- 13:44You
- 13:44know,
- 13:45I
- 13:45don't
- 13:45know
- 13:46that
- 13:46that's
- 13:46what
- 13:46this
- 13:47indicates.
- 13:47As
- 13:47we
- 13:48told
- 13:48David
- 13:48McIntosh
- 13:49at
- 13:49Shop
- 13:50Talk
- 13:50Europe,
- 13:50I
- 13:50love
- 13:51David.
- 13:51I
- 13:51even
- 13:52suggested
- 13:52that
- 13:52he
- 13:52become
- 13:53Fiji,
- 13:53Simo's
- 13:54CEO
- 13:54successor
- 13:55at
- 13:55Instacart.
- 13:56I
- 13:57think
- 13:57he's
- 13:57doing
- 13:57really
- 13:58smart
- 13:58things,
- 13:58but
- 13:58I
- 13:58would
- 13:59say
- 13:59I'm
- 13:59still
- 13:59kind
- 14:00of
- 14:00what
- 14:01the
- 14:01kids
- 14:01would
- 14:01say
- 14:02mid
- 14:02on
- 14:03smart
- 14:03cards.
- 14:04And
- 14:05specifically
- 14:06in
- 14:06this,
- 14:06in
- 14:06this
- 14:06use
- 14:07case,
- 14:07I
- 14:07wasn't
- 14:07able
- 14:07to
- 14:08see
- 14:08the
- 14:08current
- 14:08checkout
- 14:09scenario
- 14:09at
- 14:09Wegmans
- 14:10and
- 14:10DeWitt.
- 14:10Like,
- 14:10I
- 14:10did
- 14:11some
- 14:11research
- 14:11and
- 14:11tried
- 14:11to
- 14:12see
- 14:12if
- 14:12we
- 14:12could
- 14:12see,
- 14:12see
- 14:12what
- 14:13that
- 14:13setup
- 14:13looks
- 14:13like.
- 14:14So
- 14:14I'm
- 14:14just
- 14:15going
- 14:15off
- 14:15of
- 14:15my
- 14:16experience
- 14:17from
- 14:17the
- 14:17as
- 14:17your
- 14:18place
- 14:18store.
- 14:19And
- 14:19I
- 14:19think
- 14:20what
- 14:20is
- 14:20really
- 14:20important
- 14:21for
- 14:21Wegmans
- 14:22right
- 14:22now
- 14:22in
- 14:23that
- 14:23store
- 14:23and
- 14:24I
- 14:24imagine
- 14:24in
- 14:24a
- 14:24lot
- 14:24of
- 14:25the
- 14:25other
- 14:25stores
- 14:25with
- 14:25as.
- 14:26As
- 14:26beloved
- 14:26as
- 14:27they
- 14:27are
- 14:27as
- 14:27a
- 14:27retailer,
- 14:28is
- 14:28that
- 14:28it's
- 14:29all
- 14:29about
- 14:29throughput,
- 14:30getting
- 14:31the
- 14:31most
- 14:31people,
- 14:32especially
- 14:32during
- 14:33those
- 14:33high
- 14:33traffic
- 14:34times,
- 14:34through
- 14:35the
- 14:35store
- 14:35as
- 14:35quickly
- 14:36as
- 14:36possible.
- 14:36And
- 14:37I
- 14:37think
- 14:37the
- 14:37smart
- 14:38carts
- 14:38here
- 14:39do
- 14:39enable,
- 14:40you
- 14:40know,
- 14:40people
- 14:41to
- 14:41get
- 14:41through
- 14:41that
- 14:42line
- 14:42a
- 14:42little
- 14:42bit
- 14:42more
- 14:42quickly.
- 14:43They
- 14:43don't
- 14:43have
- 14:43to
- 14:43go
- 14:43the
- 14:44self
- 14:44checkout
- 14:44route.
- 14:45But
- 14:46I
- 14:46think
- 14:46that
- 14:46the
- 14:46bigger
- 14:47play
- 14:47here
- 14:47for
- 14:47Wegmans
- 14:48and
- 14:48why
- 14:49Wegmans
- 14:49has
- 14:49moved
- 14:50forward
- 14:50with
- 14:50this
- 14:50is
- 14:51really
- 14:51about,
- 14:51you
- 14:52know,
- 14:52they've
- 14:52just
- 14:52relaunched
- 14:53their
- 14:53loyalty
- 14:54app
- 14:54that
- 14:54you
- 14:54just
- 14:54talked
- 14:55about
- 14:55this
- 14:55year.
- 14:56And
- 14:56I
- 14:56think
- 14:56that
- 14:56the
- 14:57timing
- 14:57is
- 14:57now
- 14:57right
- 14:58for
- 14:58them
- 14:58to
- 14:58test
- 14:59this
- 14:59kind
- 14:59of
- 14:59thing,
- 15:00to
- 15:00test
- 15:00a
- 15:00smart
- 15:01cart
- 15:02more
- 15:02from
- 15:02a
- 15:02consumer
- 15:03targeting
- 15:03perspective
- 15:04and
- 15:04the
- 15:04money
- 15:04that
- 15:04they
- 15:04could
- 15:05bring
- 15:05in
- 15:05from
- 15:05brands,
- 15:06from
- 15:06retail
- 15:07media,
- 15:07and
- 15:07getting
- 15:07to
- 15:08really
- 15:08understand
- 15:08and
- 15:09know
- 15:09their
- 15:09customer
- 15:09a
- 15:10little
- 15:10bit
- 15:10and
- 15:10build
- 15:11engagement
- 15:12with
- 15:12that
- 15:12loyalty
- 15:13app.
- 15:13So,
- 15:14you
- 15:14know,
- 15:14smart
- 15:14cards,
- 15:15we've
- 15:15always
- 15:15said
- 15:15yes
- 15:16from
- 15:16that
- 15:16perspective.
- 15:17They're
- 15:17a
- 15:17great
- 15:17play
- 15:18when
- 15:18you're
- 15:18trying
- 15:19to
- 15:19learn
- 15:20your
- 15:20customer
- 15:20to
- 15:21use
- 15:21it
- 15:21for
- 15:21retail
- 15:21media
- 15:22instances.
- 15:22But
- 15:23I
- 15:23still
- 15:23am
- 15:24not.
- 15:24If
- 15:24you're,
- 15:24if
- 15:24you're
- 15:24asking
- 15:25more
- 15:25broadly,
- 15:25I'm
- 15:26still
- 15:26not
- 15:26sold
- 15:26on
- 15:27this
- 15:27idea
- 15:27that
- 15:27they're
- 15:28the
- 15:28right
- 15:29move
- 15:29for
- 15:29everybody
- 15:30everywhere.
- 15:30But
- 15:30what,
- 15:31what,
- 15:31where
- 15:31do
- 15:31you
- 15:32sit
- 15:32in
- 15:32this?
- 15:33Yeah,
- 15:33so
- 15:34you
- 15:34said
- 15:34you're
- 15:34mid.
- 15:34So
- 15:34you're
- 15:35kind
- 15:35of
- 15:35hedging
- 15:35a
- 15:35little
- 15:36bit.
- 15:36You
- 15:36know,
- 15:36it's
- 15:36funny,
- 15:36like
- 15:37I
- 15:37was,
- 15:37I
- 15:37was
- 15:37on
- 15:38the
- 15:38negative
- 15:38side
- 15:38going
- 15:39into
- 15:39today
- 15:39and
- 15:39then
- 15:40you
- 15:40and
- 15:40I
- 15:40actually
- 15:40just
- 15:40recorded
- 15:41a
- 15:42webinar
- 15:42conversation
- 15:43with
- 15:43Ethan
- 15:43Chernofsky
- 15:44at
- 15:44Placer
- 15:44AI.
- 15:45And
- 15:45as
- 15:45I
- 15:46was
- 15:46sitting
- 15:46there
- 15:46having
- 15:46that
- 15:46conversation
- 15:47with
- 15:47him,
- 15:47he
- 15:47made
- 15:47this
- 15:47comment
- 15:48about,
- 15:48you
- 15:48know,
- 15:48at
- 15:49the
- 15:49end
- 15:49of
- 15:49the
- 15:49day,
- 15:49it's
- 15:49about
- 15:50retail
- 15:50101.
- 15:51It's
- 15:51not
- 15:51about
- 15:51the
- 15:51fancy
- 15:52glossy
- 15:52tech
- 15:53that,
- 15:53you
- 15:53know,
- 15:53gets
- 15:53people
- 15:54excited.
- 15:55And
- 15:55so
- 15:55for
- 15:55that
- 15:55reason,
- 15:56I
- 15:56still
- 15:56put
- 15:57this
- 15:57in
- 15:57that
- 15:57bucket.
- 15:58This
- 15:58is
- 15:58not
- 15:58retailing
- 15:59101.
- 16:00This
- 16:00is
- 16:00not
- 16:00something
- 16:00you
- 16:00need
- 16:01to
- 16:01be
- 16:01a
- 16:02good,
- 16:02effective
- 16:02retailer.
- 16:03See
- 16:03Sprouts,
- 16:04see
- 16:04Trader
- 16:04Joe's.
- 16:05They
- 16:05don't
- 16:05have
- 16:05this
- 16:05kind
- 16:05of
- 16:06stuff.
- 16:07So
- 16:07I'm
- 16:07still
- 16:07not
- 16:08there
- 16:08that
- 16:08this
- 16:08is
- 16:09going
- 16:09to
- 16:09work
- 16:09in
- 16:09the
- 16:10long
- 16:10term.
- 16:10And
- 16:11I
- 16:11get
- 16:11what's
- 16:11pushing
- 16:11it
- 16:11100%.
- 16:12It's
- 16:12retail
- 16:13media.
- 16:13But
- 16:14there
- 16:14are
- 16:14much
- 16:14lower
- 16:15hanging
- 16:15pieces
- 16:16of
- 16:16fruit
- 16:16to
- 16:16capture
- 16:17retail
- 16:17media
- 16:17dollars.
- 16:18And
- 16:19the
- 16:19features
- 16:20of
- 16:20the
- 16:20smart
- 16:20cart
- 16:21itself
- 16:21just
- 16:21aren't
- 16:22that
- 16:22big
- 16:22of
- 16:22a
- 16:22hook
- 16:23for
- 16:23most
- 16:23people.
- 16:24And
- 16:24the
- 16:24one
- 16:24sore
- 16:24nature
- 16:25of
- 16:25this
- 16:25test
- 16:25also
- 16:26frightens
- 16:26me
- 16:26and
- 16:26because
- 16:27it
- 16:27means,
- 16:27it
- 16:28means
- 16:28it's
- 16:28truly
- 16:29experimental.
- 16:30Heck,
- 16:30I
- 16:30was
- 16:30at
- 16:30the
- 16:30doctor
- 16:31yesterday
- 16:32and
- 16:32my
- 16:32nurse
- 16:33asked
- 16:33me
- 16:33what
- 16:33we,
- 16:34what
- 16:34I
- 16:34did
- 16:34and
- 16:34I
- 16:34told
- 16:35her,
- 16:35yeah,
- 16:35podcaster.
- 16:36And
- 16:37she's
- 16:37like,
- 16:37and
- 16:37the
- 16:37other.
- 16:37And
- 16:38she
- 16:38started
- 16:38asking
- 16:38me,
- 16:38well
- 16:38what
- 16:39do
- 16:39you
- 16:39think
- 16:39about
- 16:39self
- 16:39checkout?
- 16:40And
- 16:40she
- 16:40was
- 16:40younger
- 16:41than
- 16:41me
- 16:41and
- 16:42she
- 16:42was
- 16:42telling
- 16:42me
- 16:42how
- 16:42she
- 16:43hates
- 16:43self
- 16:43checkout
- 16:44and
- 16:44her
- 16:44parents
- 16:45hate
- 16:45it
- 16:45too.
- 16:45And
- 16:46so
- 16:46when
- 16:46I
- 16:46put
- 16:46that
- 16:47together,
- 16:47like,
- 16:48you
- 16:48know,
- 16:49we're
- 16:49not
- 16:49even
- 16:49in
- 16:49a
- 16:49place
- 16:50where
- 16:50a
- 16:50self
- 16:50checkout
- 16:51machine
- 16:51is
- 16:51a
- 16:51must.
- 16:51So
- 16:52I
- 16:52still
- 16:52have
- 16:52trouble
- 16:52seeing
- 16:53where
- 16:53retailers
- 16:54are
- 16:54going
- 16:54to
- 16:54end
- 16:55up
- 16:55putting
- 16:55what
- 16:55is
- 16:56very
- 16:56much
- 16:56an
- 16:57expensive
- 16:57capital
- 16:58investment
- 16:58towards
- 16:59deploying
- 16:59smart
- 16:59cards
- 17:00at
- 17:00scale.
- 17:00And
- 17:01for
- 17:01that
- 17:01reason,
- 17:01when
- 17:01I
- 17:01go
- 17:02back
- 17:02to
- 17:02what
- 17:02makes
- 17:03a
- 17:03good
- 17:03retailer,
- 17:03I
- 17:03just
- 17:04don't
- 17:04think
- 17:04smart
- 17:04cards,
- 17:05when
- 17:05you
- 17:05look
- 17:05at
- 17:05the
- 17:05costs
- 17:06involved
- 17:06here,
- 17:06will
- 17:06ever
- 17:07be
- 17:07a
- 17:07formidable
- 17:08solution
- 17:08at
- 17:09scale.
- 17:09I
- 17:09don't
- 17:09know.
- 17:09But
- 17:10yeah,
- 17:10I
- 17:10mean
- 17:10and
- 17:10the
- 17:10resources
- 17:11involved
- 17:11that
- 17:12are,
- 17:12that
- 17:12go
- 17:13towards
- 17:13just
- 17:13one
- 17:14a
- 17:14one
- 17:14store
- 17:14pilot
- 17:15like
- 17:15this
- 17:15too.
- 17:15I
- 17:15mean
- 17:16I
- 17:16think
- 17:16that's,
- 17:16that's
- 17:17an
- 17:17important
- 17:17part
- 17:17of
- 17:17what
- 17:17you're
- 17:18saying
- 17:18too
- 17:18is
- 17:19right.
- 17:19That's
- 17:20dedicate
- 17:20a
- 17:21whole
- 17:21team
- 17:22to
- 17:23divert
- 17:24from
- 17:24just
- 17:24improving
- 17:25traditional
- 17:26checkout
- 17:26in
- 17:27the
- 17:27the
- 17:27majority
- 17:28of
- 17:28your
- 17:28stores
- 17:29to
- 17:29really
- 17:29kind
- 17:30of
- 17:30start
- 17:30to
- 17:30test
- 17:30this
- 17:31and
- 17:31see
- 17:31if
- 17:31this
- 17:31is
- 17:32a
- 17:32viable
- 17:32option.
- 17:33And
- 17:33yeah
- 17:33is
- 17:34I
- 17:35guess
- 17:35the
- 17:35question
- 17:35still
- 17:36remains
- 17:36like
- 17:36how
- 17:37good
- 17:37is
- 17:37the
- 17:37retail
- 17:38media
- 17:38opportunity
- 17:39and
- 17:40is
- 17:40it
- 17:40enough
- 17:40to
- 17:41pay
- 17:41off
- 17:41some
- 17:41of
- 17:42this,
- 17:42this
- 17:42investment?
- 17:43I
- 17:43don't
- 17:44know
- 17:44that
- 17:44we'll
- 17:45see
- 17:45that
- 17:45from
- 17:46this
- 17:46one
- 17:47particular
- 17:47piece
- 17:48of
- 17:48technology.
- 17:49Yeah,
- 17:50100%.
- 17:50Yeah.
- 17:51And
- 17:51there's
- 17:51so
- 17:51many
- 17:51more
- 17:51things
- 17:52you
- 17:52could
- 17:52be
- 17:52doing
- 17:52to
- 17:52get
- 17:52retail
- 17:53media
- 17:53dollars
- 17:53that
- 17:53are
- 17:53cheaper
- 17:54and
- 17:54more
- 17:54efficient,
- 17:55that
- 17:55don't
- 17:55even
- 17:55touch
- 17:55your
- 17:56customer
- 17:56in
- 17:56the
- 17:56same
- 17:56way.
- 17:57Right,
- 17:58exactly,
- 17:58exactly.
- 17:59Well,
- 17:59we'll
- 18:00see,
- 18:00we'll
- 18:00see.
- 18:01We'll
- 18:01have
- 18:01to
- 18:01make
- 18:01a
- 18:01trip
- 18:02out
- 18:02to
- 18:02DeWitt
- 18:02and
- 18:02test
- 18:03it
- 18:03for
- 18:03ourselves
- 18:04with
- 18:05Syracuse.
- 18:05Let's
- 18:05go.
- 18:06Yes,
- 18:06Northern
- 18:06New
- 18:07York,
- 18:07Upstate
- 18:07New
- 18:07York.
- 18:08Let's
- 18:08do
- 18:08it,
- 18:08Anne.
- 18:09All
- 18:09right.
- 18:09Headline
- 18:10number
- 18:10three,
- 18:10Chris.
- 18:11Target
- 18:11is
- 18:11exploring
- 18:12the
- 18:12factory
- 18:13direct
- 18:13shipping
- 18:13model
- 18:14used
- 18:14by
- 18:14temu.
- 18:15According
- 18:15to
- 18:16Bloomberg,
- 18:16Target
- 18:16is
- 18:17testing
- 18:17a
- 18:17service
- 18:17that
- 18:17delivers
- 18:18products
- 18:18directly
- 18:19to
- 18:19customers
- 18:19homes
- 18:20from
- 18:20factories.
- 18:21Similar
- 18:22to
- 18:22the
- 18:22Chinese
- 18:23e
- 18:23commerce
- 18:23platforms
- 18:24Temu
- 18:24and
- 18:24Shein,
- 18:25the
- 18:25effort
- 18:25aims
- 18:26to
- 18:26broaden
- 18:26Target's
- 18:27range
- 18:27of
- 18:27low
- 18:27cost
- 18:27offerings,
- 18:28primarily
- 18:29including
- 18:29apparel,
- 18:30household
- 18:30goods
- 18:31and
- 18:31and
- 18:31non
- 18:32food
- 18:32items.
- 18:33And
- 18:33it's
- 18:33still
- 18:33in
- 18:34its
- 18:34early
- 18:34stages.
- 18:35Most
- 18:35online
- 18:36orders
- 18:36from
- 18:36Target
- 18:36and
- 18:37other
- 18:37US
- 18:37Retailers
- 18:38get
- 18:38sent
- 18:38to
- 18:38warehouses
- 18:39before
- 18:39going
- 18:39to
- 18:40customers
- 18:40via
- 18:41truck
- 18:41delivery.
- 18:42By
- 18:42shipping
- 18:42directly
- 18:43from
- 18:43production
- 18:44sites,
- 18:44Target
- 18:44can
- 18:44offer
- 18:45lower
- 18:45prices
- 18:45and
- 18:46potentially
- 18:46increase
- 18:47market
- 18:47share
- 18:47among
- 18:48discounters.
- 18:49The
- 18:49X
- 18:49factor
- 18:50remains
- 18:50the
- 18:50US
- 18:51Government's
- 18:51move
- 18:52to
- 18:52close
- 18:52the
- 18:52so
- 18:53called
- 18:53de
- 18:53minimis
- 18:53exception,
- 18:54which
- 18:54for
- 18:55years
- 18:55allowed
- 18:55Shein
- 18:56and
- 18:56Teemu
- 18:56to
- 18:57capture
- 18:57market
- 18:57share
- 18:57by
- 18:57shipping
- 18:58orders
- 18:58of
- 18:58less
- 18:58than
- 18:58$800
- 18:59to
- 18:59US
- 19:00customers
- 19:00duty
- 19:01free
- 19:01free.
- 19:01The
- 19:02change
- 19:02has
- 19:02eroded
- 19:03performance
- 19:03at
- 19:03both
- 19:03companies
- 19:04and
- 19:04could
- 19:04also
- 19:05impact
- 19:05direct
- 19:06shipping
- 19:06efforts
- 19:06of
- 19:06Target
- 19:07and
- 19:07other
- 19:07retailers.
- 19:08Nevertheless,
- 19:09Chris,
- 19:10you
- 19:10have
- 19:10taken
- 19:10a
- 19:10few
- 19:11shots
- 19:11at
- 19:11Target
- 19:11on
- 19:11this
- 19:12podcast
- 19:12recently.
- 19:13So
- 19:13are
- 19:13you
- 19:14pro
- 19:14or
- 19:14con
- 19:15Target
- 19:15exploring
- 19:16this
- 19:16factory
- 19:16direct
- 19:17model?
- 19:18I
- 19:19I
- 19:19actually
- 19:19love
- 19:19this.
- 19:20I
- 19:20think
- 19:20it's
- 19:20a
- 19:20great
- 19:20defensive
- 19:21move
- 19:21as
- 19:22well
- 19:22as
- 19:22a
- 19:22great
- 19:22offensive
- 19:23move.
- 19:23Because
- 19:23you
- 19:24know,
- 19:24Target
- 19:24to
- 19:24me,
- 19:25yeah,
- 19:25it's
- 19:25I
- 19:26swear
- 19:26to
- 19:26God.
- 19:26And
- 19:26like
- 19:26I
- 19:26know
- 19:27it
- 19:27surprised
- 19:27me.
- 19:27When
- 19:27I
- 19:27read
- 19:27it
- 19:28even,
- 19:28even
- 19:28with
- 19:28the,
- 19:29even
- 19:29with
- 19:29the
- 19:29like
- 19:29de
- 19:30minimis
- 19:31exceptions
- 19:31being
- 19:33reconsidered
- 19:33by
- 19:33the
- 19:34government.
- 19:34Yeah,
- 19:34I
- 19:35think
- 19:35that's,
- 19:35I
- 19:35think
- 19:35that's
- 19:36something
- 19:36we
- 19:36have
- 19:36to
- 19:36figure
- 19:36out.
- 19:37But
- 19:37I
- 19:37think
- 19:37that
- 19:37can
- 19:37be
- 19:37calibrated
- 19:38in
- 19:38terms
- 19:38of
- 19:38pricing
- 19:39and
- 19:39what
- 19:39the
- 19:39expectations
- 19:39are
- 19:40for
- 19:40the
- 19:40customer
- 19:40that
- 19:40you
- 19:41set
- 19:41over
- 19:41time
- 19:41too.
- 19:42And
- 19:42God
- 19:42knows
- 19:42where
- 19:43those
- 19:43things
- 19:43are
- 19:43going
- 19:43to
- 19:43fall
- 19:43out
- 19:43in
- 19:44the
- 19:44long
- 19:44run
- 19:44too.
- 19:44But
- 19:45you
- 19:45know,
- 19:45I
- 19:45love
- 19:45it
- 19:46because
- 19:46I
- 19:47think
- 19:47Target
- 19:48has
- 19:48the
- 19:48sourcing
- 19:49and
- 19:49brand
- 19:50credibility
- 19:50in
- 19:50the
- 19:51apparel
- 19:51and
- 19:51home
- 19:51space
- 19:52to
- 19:52do
- 19:52this
- 19:52better
- 19:52than
- 19:53anyone,
- 19:53to
- 19:53do
- 19:53it
- 19:53better
- 19:54than
- 19:54she
- 19:54and
- 19:54Timu,
- 19:55honestly.
- 19:56And
- 19:56they
- 19:56could
- 19:56do
- 19:56it
- 19:56in
- 19:56a
- 19:57way
- 19:57that
- 19:57keeps
- 19:57the
- 19:57price
- 19:58value
- 19:59relationships
- 19:59strong
- 20:00in
- 20:00the
- 20:00minds
- 20:00of
- 20:00their
- 20:00consumers.
- 20:01In
- 20:02fact,
- 20:02and
- 20:02I
- 20:02you
- 20:03might
- 20:03not
- 20:03remember
- 20:03this,
- 20:04I
- 20:04don't
- 20:04even
- 20:04remember
- 20:04how
- 20:04long
- 20:05ago
- 20:05it
- 20:05was,
- 20:05but
- 20:06I
- 20:06mentioned
- 20:06on
- 20:06a
- 20:06previous
- 20:07podcast
- 20:08how
- 20:08the
- 20:08president
- 20:08of
- 20:09Target
- 20:09Sourcing
- 20:10Services
- 20:10and
- 20:11I
- 20:11Tim
- 20:11Mantel
- 20:12was
- 20:12his
- 20:12name
- 20:12at
- 20:12the
- 20:12time.
- 20:13Back
- 20:13in
- 20:132008,
- 20:14in
- 20:142013,
- 20:15we
- 20:15hypothesized
- 20:16about
- 20:16doing
- 20:17this
- 20:17with
- 20:17Rugs
- 20:18direct
- 20:18from
- 20:18factory.
- 20:20And
- 20:20the
- 20:20reason,
- 20:20and
- 20:21the
- 20:21reason
- 20:21I
- 20:21love
- 20:21it
- 20:21is
- 20:22because
- 20:22for
- 20:23the
- 20:23categories
- 20:23for
- 20:23which
- 20:23Target
- 20:24is
- 20:24known,
- 20:24particularly
- 20:25home
- 20:25and
- 20:25apparel,
- 20:26it
- 20:26provides
- 20:27the
- 20:27opportunity
- 20:28to
- 20:28never
- 20:28be
- 20:29out
- 20:29of
- 20:29stock
- 20:29online.
- 20:30That's
- 20:30what
- 20:30I
- 20:30like
- 20:30about
- 20:31this
- 20:31and
- 20:31that's
- 20:31a
- 20:31mental
- 20:32flip
- 20:32that
- 20:32I
- 20:32would
- 20:32recommend
- 20:33everyone
- 20:33listening
- 20:34to
- 20:34this
- 20:34podcast
- 20:35do
- 20:35in
- 20:35assessing
- 20:36this
- 20:36headline.
- 20:36Think
- 20:37about
- 20:37what
- 20:37that
- 20:38means
- 20:38if
- 20:38you
- 20:38could
- 20:38set
- 20:38up
- 20:39your
- 20:39sourcing
- 20:39structure
- 20:40to
- 20:40go
- 20:40direct
- 20:40from
- 20:40factory
- 20:41to
- 20:41never
- 20:42be
- 20:42out
- 20:42of
- 20:42stock
- 20:42online.
- 20:43Sure,
- 20:43you
- 20:43have
- 20:44to
- 20:44communicate
- 20:44the
- 20:44expectations
- 20:45and
- 20:45the
- 20:45cost
- 20:46of
- 20:46the
- 20:46consumer,
- 20:46but
- 20:47that's
- 20:47a
- 20:47really
- 20:47advantageous
- 20:48position
- 20:48to
- 20:49put
- 20:49yourselves
- 20:49in.
- 20:49And
- 20:50Target
- 20:50has
- 20:50the
- 20:50reputation
- 20:51to
- 20:51do
- 20:51that
- 20:51better
- 20:52than
- 20:52anyone
- 20:52at
- 20:52home
- 20:52and
- 20:53apparel.
- 20:54So
- 20:54that's
- 20:54what
- 20:55I
- 20:55like
- 20:55about
- 20:55this.
- 20:56That's
- 20:56the
- 20:56customer
- 20:57value.
- 20:57There's
- 20:58growth
- 20:58that
- 20:58can
- 20:59come
- 20:59from
- 20:59this
- 21:00and
- 21:00minimally.
- 21:00I
- 21:00think
- 21:01the
- 21:01other
- 21:01point
- 21:01about
- 21:01this
- 21:01I
- 21:02mentioned
- 21:02at
- 21:02the
- 21:02outset,
- 21:03it
- 21:03stems
- 21:03the
- 21:04slow
- 21:04breed
- 21:04from
- 21:04Temu
- 21:05and
- 21:05Shein.
- 21:06And
- 21:06also
- 21:06it
- 21:06helps
- 21:07your
- 21:07product
- 21:07development
- 21:07too
- 21:08because
- 21:08you're
- 21:08going
- 21:08to
- 21:08get
- 21:08faster
- 21:09and
- 21:09sharper
- 21:10on
- 21:10the
- 21:10small
- 21:10batch
- 21:11production
- 21:11runs.
- 21:11You
- 21:12can
- 21:12run
- 21:12through
- 21:12this
- 21:12as
- 21:12well
- 21:13before
- 21:13you
- 21:13place
- 21:14the
- 21:14bigger
- 21:14bets
- 21:14on
- 21:15your
- 21:15assortment,
- 21:15which
- 21:16are
- 21:16quite,
- 21:17very
- 21:17substantial
- 21:18bets
- 21:18that
- 21:18you
- 21:18have
- 21:18to
- 21:19get
- 21:19right
- 21:19when
- 21:19you're
- 21:20deploying
- 21:20that
- 21:20amount
- 21:21of
- 21:21product
- 21:21into
- 21:21a
- 21:21store.
- 21:22So
- 21:22that's
- 21:22my
- 21:22take.
- 21:22What
- 21:23do
- 21:23you
- 21:23think?
- 21:23Do
- 21:23you
- 21:23like
- 21:23it
- 21:23just
- 21:24as
- 21:24much?
- 21:25I
- 21:25don't
- 21:25know.
- 21:26You're
- 21:26not
- 21:26as
- 21:26big
- 21:26on
- 21:27it.
- 21:27Wow,
- 21:27I'm
- 21:28not.
- 21:28Because
- 21:28I
- 21:29think
- 21:29that
- 21:29we're,
- 21:30I
- 21:30think
- 21:31we're,
- 21:31you're
- 21:31looking
- 21:31at
- 21:32target
- 21:33back
- 21:34in
- 21:342013.
- 21:35I
- 21:35would,
- 21:35I
- 21:36would
- 21:36challenge
- 21:36whether
- 21:37or
- 21:37not
- 21:37Target
- 21:38still
- 21:38has
- 21:40the,
- 21:40the
- 21:41credibility
- 21:42in
- 21:42these
- 21:42categories
- 21:44that
- 21:44they
- 21:45did
- 21:45back
- 21:45then.
- 21:46I
- 21:46think
- 21:46that,
- 21:47you
- 21:47know,
- 21:47we
- 21:48mentioned,
- 21:48we
- 21:48talked
- 21:49to,
- 21:50we
- 21:50talked
- 21:50to
- 21:50Ethan
- 21:51Chernofsky
- 21:51recently.
- 21:53This
- 21:53morning
- 21:53we
- 21:53were
- 21:53recording
- 21:54about
- 21:54like,
- 21:54you
- 21:54know,
- 21:55what,
- 21:55what,
- 21:55what
- 21:56should
- 21:56retailers
- 21:56be
- 21:56thinking
- 21:57about
- 21:57doing?
- 21:57And
- 21:57I,
- 21:58I
- 21:58think
- 21:58Target
- 21:59still
- 21:59has
- 22:00this
- 22:00challenge
- 22:01of
- 22:01really
- 22:01getting
- 22:01back
- 22:02to
- 22:03putting
- 22:03a
- 22:03flag
- 22:03in
- 22:04the
- 22:04sand
- 22:04and
- 22:04really
- 22:05standing
- 22:05for
- 22:05something
- 22:06and
- 22:06their
- 22:06perspective
- 22:07on
- 22:07product
- 22:08and
- 22:08especially
- 22:09in
- 22:10home
- 22:10categories
- 22:11that
- 22:11they
- 22:11were
- 22:11really
- 22:11big
- 22:12in.
- 22:12Because
- 22:12I
- 22:12think
- 22:12you
- 22:12look
- 22:13at
- 22:13the
- 22:13compliment,
- 22:13the
- 22:14competition,
- 22:14Chris,
- 22:15you
- 22:15look
- 22:15at
- 22:15Temu,
- 22:16you
- 22:16look
- 22:16at
- 22:16Shein,
- 22:17you
- 22:17look
- 22:17at
- 22:17Walmart,
- 22:17you
- 22:18look
- 22:18at
- 22:18Wayfair
- 22:18like
- 22:19they're
- 22:20doing
- 22:20a
- 22:21really
- 22:21great
- 22:21job
- 22:22right
- 22:22now
- 22:22of
- 22:23providing
- 22:24product
- 22:24that
- 22:25is
- 22:25unique,
- 22:26that
- 22:26has
- 22:26a
- 22:26point
- 22:27of
- 22:27view
- 22:27that
- 22:27isn't
- 22:27just
- 22:28like
- 22:28run
- 22:28of
- 22:28the
- 22:28mill.
- 22:29We're
- 22:29trying,
- 22:29even
- 22:29Amazon,
- 22:30like
- 22:30we're
- 22:31trying
- 22:31to
- 22:31just
- 22:31replicate
- 22:32it
- 22:32and
- 22:32make
- 22:32it
- 22:32as
- 22:33big
- 22:33and
- 22:33bold
- 22:33as
- 22:33we
- 22:33can.
- 22:34I
- 22:34think
- 22:35you're
- 22:35seeing
- 22:37more
- 22:37competition
- 22:38in
- 22:38this
- 22:38space
- 22:38and
- 22:38I
- 22:39worry
- 22:39that
- 22:39Target
- 22:40going
- 22:40this
- 22:40route
- 22:41now
- 22:41is
- 22:42a
- 22:42little,
- 22:42is
- 22:43too
- 22:43little
- 22:43too
- 22:43late
- 22:44and
- 22:45you're
- 22:45gonna
- 22:45like
- 22:46you're
- 22:46not,
- 22:46you're
- 22:47now
- 22:47competing
- 22:47on
- 22:47price
- 22:48and
- 22:48I
- 22:48don't
- 22:48think
- 22:49that's
- 22:49something
- 22:49that
- 22:49Target's
- 22:50going
- 22:50to
- 22:50win
- 22:50on
- 22:51when
- 22:52it
- 22:52comes
- 22:52to
- 22:52these
- 22:52products.
- 22:53I
- 22:53think
- 22:53Walmart,
- 22:54Amazon
- 22:55can
- 22:55offer
- 22:56a
- 22:56better
- 22:56price
- 22:57point
- 22:57and,
- 22:57and
- 22:58comparable
- 22:58product.
- 22:59And
- 22:59so
- 22:59that's
- 22:59what
- 23:00I
- 23:00worry
- 23:00about
- 23:00here.
- 23:01Like,
- 23:01I
- 23:01think
- 23:01it's
- 23:01a
- 23:01good
- 23:02move
- 23:02from
- 23:02Target
- 23:03to
- 23:03get
- 23:03into
- 23:04this
- 23:04and
- 23:04do
- 23:04this,
- 23:05but
- 23:05I,
- 23:05I
- 23:05question
- 23:06whether
- 23:06or
- 23:06not
- 23:07they're
- 23:07in
- 23:07a
- 23:07position
- 23:07to
- 23:08win
- 23:08when
- 23:08you
- 23:09start
- 23:09putting
- 23:10them
- 23:10in
- 23:10a
- 23:10price
- 23:10race
- 23:11for
- 23:11product
- 23:12against
- 23:12Amazon
- 23:13and
- 23:13Walmart.
- 23:14Wow,
- 23:14I'm
- 23:14blown
- 23:15away.
- 23:15Okay,
- 23:15so
- 23:15hold
- 23:15on
- 23:15a
- 23:16sec.
- 23:16So
- 23:16you're
- 23:16basically
- 23:17saying
- 23:17that
- 23:17you
- 23:18don't
- 23:18think
- 23:18Target
- 23:18has
- 23:19the
- 23:19brand
- 23:19reputation
- 23:20anymore
- 23:20in
- 23:21home
- 23:21and
- 23:21apparel.
- 23:22The
- 23:22Target
- 23:23reputation,
- 23:23the
- 23:24design
- 23:24for
- 23:24all
- 23:24reputation,
- 23:25the
- 23:25brand
- 23:26ethos
- 23:26of
- 23:27expect
- 23:27more,
- 23:27pay
- 23:28less
- 23:28to
- 23:28be
- 23:28able
- 23:28to
- 23:28pull
- 23:29this
- 23:29off.
- 23:29That's
- 23:29what
- 23:29you're
- 23:30saying?
- 23:30I,
- 23:31I
- 23:31don't
- 23:31know.
- 23:31I
- 23:32really
- 23:32think
- 23:33it's
- 23:33a
- 23:34question
- 23:34in
- 23:34your
- 23:34head,
- 23:34right?
- 23:35It's
- 23:35a
- 23:35question
- 23:35in
- 23:36my
- 23:36head
- 23:36that
- 23:36is
- 23:37going
- 23:37to.
- 23:38Is
- 23:38this,
- 23:38is
- 23:39this
- 23:39a
- 23:39mode
- 23:39that
- 23:39I'd
- 23:40be
- 23:40working
- 23:40on?
- 23:41I
- 23:41mean,
- 23:41if
- 23:41it
- 23:41were
- 23:42me,
- 23:42I
- 23:42think
- 23:42I'd
- 23:42be
- 23:42putting
- 23:43more
- 23:43of
- 23:43my
- 23:43resources
- 23:44towards
- 23:44building
- 23:45up
- 23:45the
- 23:45marketplace
- 23:46so
- 23:46that
- 23:46they're
- 23:46showing
- 23:46up
- 23:47in
- 23:47more
- 23:47places.
- 23:48Oh,
- 23:48100%.
- 23:48I'd
- 23:48be
- 23:49doing
- 23:49that
- 23:49too.
- 23:49Yeah.
- 23:50It's
- 23:50not
- 23:50question.
- 23:51Not
- 23:51that
- 23:51it's
- 23:51an
- 23:51either
- 23:52or,
- 23:52but
- 23:52I
- 23:52think
- 23:52that's
- 23:53where
- 23:53I
- 23:53would
- 23:53be
- 23:54levering
- 23:54up
- 23:54is
- 23:55like,
- 23:55okay,
- 23:55the
- 23:56real
- 23:56point
- 23:56of
- 23:57differentiation
- 23:58or
- 23:58if
- 23:58I
- 23:58really
- 23:58want
- 23:59to
- 23:59continue
- 23:59to
- 23:59get
- 23:59consumers
- 24:00into
- 24:00my
- 24:01store,
- 24:01I'm
- 24:01working
- 24:02on
- 24:02not
- 24:03having,
- 24:03you
- 24:03know,
- 24:031100
- 24:04items
- 24:05in
- 24:05my
- 24:05marketplace.
- 24:06It's
- 24:06really
- 24:06building
- 24:07this
- 24:07out.
- 24:08Right.
- 24:08And
- 24:08using
- 24:09my
- 24:09creative
- 24:10like
- 24:11that,
- 24:11that
- 24:12magic
- 24:12that
- 24:12used
- 24:13to
- 24:13be
- 24:13there
- 24:13for
- 24:13Target
- 24:14and
- 24:14really
- 24:14applying
- 24:15that
- 24:15to
- 24:15the
- 24:16products
- 24:16that,
- 24:16that,
- 24:16that
- 24:17you
- 24:17are
- 24:17even
- 24:17talking
- 24:17about.
- 24:18Like,
- 24:18how
- 24:18do
- 24:18I.
- 24:18Why
- 24:19do
- 24:19I
- 24:19go
- 24:19to
- 24:19Target?
- 24:20I
- 24:20go
- 24:20to
- 24:20Target
- 24:20because
- 24:21they're
- 24:21bringing
- 24:22design
- 24:22to
- 24:22the
- 24:22masses.
- 24:23They're
- 24:23really,
- 24:23like,
- 24:24edging
- 24:25and
- 24:25putting
- 24:26a,
- 24:26like,
- 24:26putting
- 24:27their
- 24:27place,
- 24:27their
- 24:28Target,
- 24:29into
- 24:29design.
- 24:30And
- 24:30I
- 24:30feel
- 24:31like
- 24:31right
- 24:31now
- 24:32this
- 24:32just
- 24:32feels
- 24:33like
- 24:33a
- 24:33total
- 24:34move
- 24:34towards,
- 24:34like,
- 24:35how
- 24:35do
- 24:35we
- 24:35just
- 24:36stay
- 24:36competitive,
- 24:37not
- 24:37focused
- 24:37on
- 24:37how
- 24:38are
- 24:38we
- 24:38differentiating
- 24:39and
- 24:39being
- 24:39that
- 24:39Target
- 24:40that
- 24:40we
- 24:40used
- 24:40to
- 24:41be.
- 24:41Right.
- 24:42And
- 24:42let
- 24:42me
- 24:42be
- 24:42clear,
- 24:42too.
- 24:43I
- 24:43100%
- 24:43agree
- 24:43with
- 24:43you
- 24:44on
- 24:44the
- 24:44marketplace.
- 24:44In
- 24:44fact,
- 24:44like,
- 24:45I'd
- 24:45be
- 24:45hitting
- 24:45the
- 24:45gas
- 24:46pedal
- 24:46to
- 24:46the
- 24:46metal
- 24:47on
- 24:47the
- 24:47marketplace,
- 24:48and
- 24:48I
- 24:48think
- 24:48this
- 24:48is
- 24:48more
- 24:49of
- 24:49a
- 24:49slow
- 24:49grow.
- 24:50But
- 24:50the
- 24:50important
- 24:50point
- 24:50here
- 24:51that
- 24:51I
- 24:51want
- 24:51to
- 24:51make
- 24:51sure
- 24:51is,
- 24:51is
- 24:52you
- 24:52have
- 24:52a
- 24:52question
- 24:53about
- 24:53whether.
- 24:53So
- 24:53do
- 24:54you
- 24:54think
- 24:54they
- 24:54can
- 24:54get
- 24:54it
- 24:54back?
- 24:55Do
- 24:55you
- 24:55think
- 24:55they
- 24:56can
- 24:56get
- 24:56their
- 24:56brand
- 24:56cachet
- 24:57back?
- 24:57Or
- 24:58do
- 24:58you
- 24:58think.
- 24:58Are
- 24:58you
- 24:58worried
- 24:59that
- 24:59it's
- 24:59gone?
- 25:00Because.
- 25:00No,
- 25:00like,
- 25:01I
- 25:01would
- 25:01think.
- 25:01I
- 25:01would
- 25:01think
- 25:01with
- 25:02a
- 25:02merchandising
- 25:02regime
- 25:03change
- 25:03or
- 25:03something,
- 25:04you
- 25:04could
- 25:04get
- 25:04somebody
- 25:05in
- 25:05there
- 25:05that
- 25:05you
- 25:06know,
- 25:06understands
- 25:07what
- 25:07this
- 25:07brand
- 25:07is
- 25:07about
- 25:07and
- 25:08get
- 25:08it
- 25:08back.
- 25:09But,
- 25:10you
- 25:10know,
- 25:10do
- 25:10you
- 25:10think
- 25:10the
- 25:11same
- 25:11are
- 25:11you
- 25:11hope.
- 25:11I
- 25:12mean,
- 25:12what.
- 25:12Yes,
- 25:13absolutely.
- 25:13I
- 25:13absolutely
- 25:14think
- 25:14they
- 25:14can
- 25:14get
- 25:15it
- 25:15back.
- 25:15I
- 25:15think
- 25:16that
- 25:16the,
- 25:16that
- 25:17crazy
- 25:17you're
- 25:18saying
- 25:18this,
- 25:18this,
- 25:19this
- 25:20leadership
- 25:21at
- 25:21Target
- 25:21right
- 25:22now,
- 25:22I
- 25:22think
- 25:22is,
- 25:23has
- 25:23become
- 25:24so
- 25:24focused
- 25:24post
- 25:25pandemic
- 25:25on,
- 25:26oh
- 25:26my
- 25:26God,
- 25:27we
- 25:27got
- 25:27to
- 25:27compete,
- 25:27we
- 25:27got
- 25:28to
- 25:28keep
- 25:28that,
- 25:28that,
- 25:29you
- 25:29know,
- 25:29momentum
- 25:30going
- 25:30that
- 25:30we
- 25:30saw
- 25:30during
- 25:31the
- 25:31pandemic
- 25:32that
- 25:32the
- 25:32focus
- 25:32has
- 25:33shifted
- 25:33from
- 25:34being
- 25:34uniquely
- 25:35Target
- 25:35to
- 25:36trying
- 25:36to
- 25:36compete
- 25:37with
- 25:37our
- 25:37competitors.
- 25:38And
- 25:39I
- 25:39think
- 25:39that
- 25:39in
- 25:40order
- 25:40for
- 25:40Target
- 25:40to
- 25:41turn
- 25:41around,
- 25:41they
- 25:42are
- 25:42going
- 25:42to
- 25:42have
- 25:43to
- 25:43focus
- 25:43on
- 25:43being
- 25:44uniquely
- 25:44Target
- 25:44again
- 25:45and
- 25:45prioritizing
- 25:47what
- 25:47that
- 25:47means
- 25:48as
- 25:48a
- 25:48culture
- 25:49at
- 25:49Target,
- 25:50as
- 25:50a.
- 25:50And
- 25:50I
- 25:50didn't
- 25:50mean
- 25:51for
- 25:51this
- 25:51to
- 25:51be
- 25:51like
- 25:52the
- 25:52Target
- 25:52turnaround
- 25:53story
- 25:53by
- 25:53any
- 25:54means,
- 25:54but.
- 25:54No,
- 25:55it's
- 25:55going
- 25:55there.
- 25:57But
- 25:57yeah,
- 25:57I
- 25:57think,
- 25:58I
- 25:58think
- 25:58that's
- 25:58what
- 25:59really
- 26:00where
- 26:00Target
- 26:00has
- 26:01to
- 26:01go
- 26:01in
- 26:02order
- 26:02to
- 26:02kind
- 26:03of
- 26:03come
- 26:03back
- 26:03and,
- 26:04and
- 26:04see
- 26:04this
- 26:05turnaround.
- 26:05And
- 26:05I
- 26:05don't
- 26:06know
- 26:06that
- 26:06that's
- 26:06happening
- 26:08with
- 26:08things
- 26:09staying
- 26:09the
- 26:09way
- 26:09that
- 26:10they
- 26:10are
- 26:10and
- 26:10with,
- 26:11you
- 26:11know,
- 26:11these
- 26:11types
- 26:12of
- 26:12investments
- 26:13being
- 26:13as
- 26:13heavily
- 26:13focused
- 26:14on
- 26:14as
- 26:14they
- 26:14are.
- 26:15Yeah,
- 26:16that's,
- 26:16that's
- 26:16actually
- 26:16why
- 26:16I
- 26:17like,
- 26:17that's
- 26:17kind
- 26:17of
- 26:17why
- 26:17I
- 26:17like
- 26:18the
- 26:18move
- 26:18too,
- 26:18because
- 26:18I
- 26:19think
- 26:19it
- 26:19actually,
- 26:19if
- 26:19you
- 26:19had
- 26:20good
- 26:20merch,
- 26:20if
- 26:20you
- 26:21had
- 26:21the
- 26:21merchandising
- 26:22turned
- 26:22around
- 26:22and
- 26:23you
- 26:23got
- 26:23the
- 26:23brand
- 26:23back,
- 26:24I
- 26:24think
- 26:24it
- 26:24actually
- 26:24gives
- 26:25you
- 26:25a
- 26:25bullet
- 26:25in
- 26:25the
- 26:25chamber
- 26:26to
- 26:26absolutely
- 26:27promote
- 26:27what
- 26:27Target
- 26:28is
- 26:28about
- 26:28even
- 26:29more.
- 26:30And
- 26:30a
- 26:30lot
- 26:30of
- 26:30people
- 26:30online
- 26:31were,
- 26:31you
- 26:31know,
- 26:31kind
- 26:31of
- 26:31coming
- 26:32at
- 26:32me
- 26:32saying,
- 26:32like,
- 26:32I
- 26:33think
- 26:33they
- 26:33need
- 26:33to
- 26:33invest
- 26:33in
- 26:33stores
- 26:34and
- 26:34100%
- 26:35they
- 26:35need
- 26:35to
- 26:35get
- 26:35their
- 26:36store
- 26:36experience
- 26:36right
- 26:36too.
- 26:37But
- 26:37I
- 26:37think
- 26:37you've
- 26:37got
- 26:38to,
- 26:38you've
- 26:38got
- 26:38to
- 26:38position
- 26:38the
- 26:39bets,
- 26:39and
- 26:39this
- 26:39is
- 26:39one
- 26:40in
- 26:40the
- 26:40portfolio
- 26:41of
- 26:41bet
- 26:41and
- 26:41capital
- 26:42that
- 26:42I
- 26:42think
- 26:42actually
- 26:43makes
- 26:43a
- 26:43ton
- 26:43of
- 26:43sense.
- 26:44But
- 26:44wow,
- 26:44I
- 26:44did
- 26:45not
- 26:45expect
- 26:45you
- 26:46to
- 26:46say
- 26:46that
- 26:47and
- 26:47that
- 26:47that's
- 26:48a
- 26:48big
- 26:48shot
- 26:48call
- 26:49right
- 26:49there.
- 26:49I
- 26:49mean,
- 26:49you
- 26:49know,
- 26:50a
- 26:50big
- 26:50shot
- 26:50fired
- 26:50actually,
- 26:51you
- 26:51know,
- 26:51in
- 26:51terms
- 26:51of
- 26:51where
- 26:52Target's
- 26:52brand
- 26:52stands
- 26:53right
- 26:53now.
- 26:53All
- 26:53right,
- 26:53well,
- 26:53let's.
- 26:54Before
- 26:54we
- 26:54go
- 26:54on
- 26:55to
- 26:55headline
- 26:55four,
- 26:55let's
- 26:56welcome
- 26:56Troy
- 26:56onto
- 26:57the
- 26:57show
- 26:57following
- 26:58that
- 26:58riveting
- 26:58discussion.
- 27:01Joining
- 27:01us
- 27:01now
- 27:01for
- 27:01five
- 27:02insightful
- 27:02minutes
- 27:03is
- 27:03G
- 27:03Stores,
- 27:03Troy
- 27:04Sewick
- 27:04to
- 27:05share
- 27:05his
- 27:05tried
- 27:05and
- 27:06true
- 27:06tips
- 27:06on
- 27:07tech
- 27:07for
- 27:07the
- 27:08world's
- 27:08smartest
- 27:09stores.
- 27:09Troy,
- 27:10many
- 27:10retailers
- 27:11are
- 27:11looking
- 27:11at
- 27:11tech
- 27:11like
- 27:11RFID
- 27:12and
- 27:12inventory
- 27:13management
- 27:13software
- 27:14to
- 27:14be
- 27:14more
- 27:14agile
- 27:15as
- 27:15they
- 27:15encounter
- 27:16more
- 27:16and
- 27:16more
- 27:16market
- 27:17uncertainty.
- 27:18What
- 27:18tech
- 27:18is
- 27:19critical
- 27:19for
- 27:19stores
- 27:20to.
- 27:20Have
- 27:20right
- 27:21now,
- 27:21it's
- 27:21not
- 27:22just
- 27:22about
- 27:22knowing
- 27:23what's
- 27:23in
- 27:23stock,
- 27:24it's
- 27:24about
- 27:24being
- 27:25able
- 27:25to
- 27:25move
- 27:25fast
- 27:26when
- 27:26things
- 27:26change
- 27:27in
- 27:27the
- 27:27store.
- 27:28So
- 27:28the
- 27:28smartest
- 27:29stores
- 27:29are
- 27:29using
- 27:30RFID
- 27:31in
- 27:31their
- 27:31inventory
- 27:32systems
- 27:32as
- 27:33a
- 27:33foundation,
- 27:34but
- 27:35then
- 27:35they're
- 27:35layering
- 27:35on
- 27:36tech
- 27:36on
- 27:37top
- 27:37of
- 27:37that
- 27:37that
- 27:37helps
- 27:38them
- 27:38react
- 27:38faster.
- 27:39So
- 27:39think
- 27:39about
- 27:40visibility,
- 27:41exception
- 27:42based
- 27:42workflows,
- 27:43predictive
- 27:44alerts.
- 27:45So
- 27:45not
- 27:45just
- 27:46dashboards
- 27:47that
- 27:48are
- 27:48kind
- 27:48of
- 27:48collecting
- 27:49dust,
- 27:49but
- 27:50stuff
- 27:50that
- 27:50really
- 27:51actions
- 27:51the
- 27:51store
- 27:51associates
- 27:52and
- 27:52the
- 27:52people
- 27:53that
- 27:53work
- 27:53in
- 27:53the
- 27:53stores
- 27:53what
- 27:54to
- 27:54do,
- 27:55you
- 27:55know,
- 27:55telling
- 27:55them,
- 27:55telling
- 27:56them
- 27:56what
- 27:56to
- 27:56do.
- 27:57And
- 27:57if
- 27:57you,
- 27:58for
- 27:59retailers
- 27:59that
- 28:00have
- 28:00some
- 28:00of
- 28:00this
- 28:01technology
- 28:01but
- 28:01the
- 28:01older
- 28:02version
- 28:02like
- 28:02the
- 28:03handheld
- 28:04RFID
- 28:04readers,
- 28:05that's
- 28:06perfect.
- 28:06So
- 28:07keep
- 28:07that
- 28:08and
- 28:08you
- 28:09can
- 28:09build
- 28:09on
- 28:09that
- 28:10with
- 28:10the
- 28:10overhead
- 28:11systems
- 28:11and
- 28:11the
- 28:11newer
- 28:12tech.
- 28:13The
- 28:13handhelds
- 28:14still
- 28:14come
- 28:14into
- 28:14play
- 28:14and
- 28:15still
- 28:15have
- 28:15a
- 28:15purpose.
- 28:16So
- 28:16the
- 28:16overhead
- 28:17readers
- 28:17we're
- 28:17deploying
- 28:18now
- 28:18eliminate
- 28:19the
- 28:19manual
- 28:19work
- 28:20and
- 28:21give
- 28:21stores
- 28:21and
- 28:22associates
- 28:22time
- 28:23back.
- 28:23So
- 28:23it's
- 28:23not
- 28:23replacing
- 28:24the
- 28:24people,
- 28:24it's
- 28:25helping
- 28:25them
- 28:25focus
- 28:25on
- 28:26what
- 28:26drives
- 28:27sales
- 28:27and
- 28:27engagement
- 28:28with
- 28:28the
- 28:28customers.
- 28:29And
- 28:29not
- 28:30counting
- 28:30socks
- 28:31in
- 28:31the
- 28:31back
- 28:31of
- 28:32the
- 28:32store.
- 28:32What
- 28:32if
- 28:33you're
- 28:33a
- 28:33mass
- 28:33retailer
- 28:34though,
- 28:34that
- 28:34might
- 28:35have
- 28:35some
- 28:35items
- 28:36that
- 28:36are
- 28:36RFID
- 28:36tagged,
- 28:37but
- 28:37not
- 28:37all
- 28:37of
- 28:38them.
- 28:38What,
- 28:38what
- 28:38tech
- 28:39or
- 28:39what
- 28:39solutions
- 28:40do
- 28:40you
- 28:40put
- 28:40in
- 28:40place
- 28:41if
- 28:41that's
- 28:41the.
- 28:41Scenario
- 28:43and
- 28:43that's
- 28:43most
- 28:44of
- 28:44them,
- 28:45I
- 28:45think
- 28:46there
- 28:46aren't
- 28:47100%
- 28:48or
- 28:48many
- 28:49aren't
- 28:49even
- 28:4950%
- 28:51RFID
- 28:52tag.
- 28:53So
- 28:53it's
- 28:53just
- 28:53a
- 28:54playbook
- 28:54that
- 28:55has
- 28:55to
- 28:55be
- 28:55considered
- 28:56where
- 28:56you
- 28:56have
- 28:56overhead
- 28:57RFID
- 28:57for
- 28:58the
- 28:58fast
- 28:58moving
- 28:59apparel
- 28:59type
- 28:59of
- 28:59items.
- 29:01You
- 29:01keep
- 29:01your
- 29:01handheld
- 29:02scanning
- 29:03systems
- 29:03for
- 29:03other
- 29:03RFID
- 29:04that
- 29:04aren't
- 29:05as
- 29:05conducive
- 29:05for
- 29:05overhead.
- 29:06And
- 29:06then
- 29:07now
- 29:07we're
- 29:07seeing
- 29:08a
- 29:09lot
- 29:09of
- 29:09piloting
- 29:10around
- 29:10computer
- 29:11vision
- 29:11and
- 29:11that's
- 29:11where
- 29:12this
- 29:12is
- 29:12going
- 29:12to
- 29:12go.
- 29:13So
- 29:13cameras
- 29:14looking
- 29:14at
- 29:15things,
- 29:16you
- 29:16know,
- 29:16and,
- 29:17and
- 29:17figuring
- 29:18out
- 29:18what
- 29:18your
- 29:18stock
- 29:18is
- 29:20combined
- 29:20with
- 29:20RFID
- 29:21and
- 29:21then
- 29:21combined
- 29:22with
- 29:22older
- 29:22school
- 29:23solutions
- 29:23like
- 29:23handheld
- 29:24readers
- 29:24and
- 29:24POS
- 29:25data,
- 29:26all
- 29:27that
- 29:27combined
- 29:27for
- 29:27those
- 29:28big
- 29:28stores
- 29:28will,
- 29:29will
- 29:29be
- 29:29the
- 29:29answer
- 29:29in
- 29:30the
- 29:30future.
- 29:31Well,
- 29:31I
- 29:31love
- 29:31that
- 29:31older
- 29:32school
- 29:32solutions.
- 29:33All
- 29:33right,
- 29:33so,
- 29:33so
- 29:34if
- 29:34I'm
- 29:34a
- 29:34retail
- 29:34executive
- 29:35listening
- 29:35right
- 29:35now,
- 29:35Troy,
- 29:36and,
- 29:36and
- 29:36I'm,
- 29:37I
- 29:37want
- 29:37to,
- 29:37and
- 29:37I'm
- 29:37bought
- 29:38in
- 29:38on
- 29:38this
- 29:38whole
- 29:38smart
- 29:38store
- 29:39idea.
- 29:39What
- 29:39does
- 29:39a
- 29:39smart
- 29:40store
- 29:40pilot
- 29:40look
- 29:41like
- 29:41and
- 29:41how
- 29:42long
- 29:42does
- 29:42it
- 29:42take
- 29:42to
- 29:42get
- 29:43a
- 29:43pilot
- 29:43up
- 29:43and
- 29:43running?
- 29:44Yeah,
- 29:45so
- 29:46it
- 29:47wasn't
- 29:47always
- 29:47this
- 29:48way
- 29:48and
- 29:48we
- 29:48weren't
- 29:49always
- 29:49this
- 29:49good,
- 29:50but
- 29:50we've
- 29:50become
- 29:50pretty
- 29:50good
- 29:51at
- 29:51moving
- 29:51fast.
- 29:52So
- 29:52a
- 29:53typical
- 29:53pilot
- 29:54takes
- 29:5460
- 29:55to
- 29:5590
- 29:55days
- 29:56to
- 29:56kick
- 29:56from
- 29:57time
- 29:57you
- 29:57kick
- 29:57it
- 29:57off
- 29:58until
- 29:59getting
- 29:59insights
- 30:00from
- 30:00that
- 30:00pilot.
- 30:02So,
- 30:02you
- 30:03know,
- 30:03there's
- 30:03plugging
- 30:04in
- 30:04things
- 30:04and
- 30:04there's
- 30:04installing
- 30:05things,
- 30:05but
- 30:05it's
- 30:06not
- 30:06about
- 30:06plugging
- 30:07in
- 30:07sensors
- 30:07and
- 30:07waiting.
- 30:08It's
- 30:08kind
- 30:09of
- 30:09like
- 30:09live
- 30:10fire
- 30:10testing
- 30:10with
- 30:11the
- 30:11store
- 30:11associates.
- 30:13So
- 30:14does
- 30:14it
- 30:14reduce
- 30:14the
- 30:15BOPIS
- 30:15misses
- 30:16or
- 30:16the
- 30:16skips
- 30:17in
- 30:17the
- 30:17BOPIS
- 30:18process
- 30:18or
- 30:19does
- 30:20it
- 30:20help
- 30:20associates
- 30:21find
- 30:22products
- 30:22faster
- 30:22to
- 30:23help
- 30:23the
- 30:23customer?
- 30:24Are
- 30:24we
- 30:24saving
- 30:25labor
- 30:26and
- 30:26focusing
- 30:27on
- 30:27what's
- 30:27really
- 30:27important
- 30:28for
- 30:28sales?
- 30:29So,
- 30:30you
- 30:30know,
- 30:30a
- 30:31lot
- 30:31of
- 30:31pilots
- 30:32are
- 30:32tech
- 30:32showcases.
- 30:33That's
- 30:33what
- 30:33you'll
- 30:34see
- 30:34when
- 30:34you
- 30:34go
- 30:34to
- 30:35customers
- 30:35and
- 30:36clients.
- 30:37That's
- 30:38not
- 30:38what
- 30:38these
- 30:38should
- 30:38be.
- 30:39They
- 30:39should
- 30:39be
- 30:39behavior
- 30:40changing
- 30:40labs
- 30:41where
- 30:41we
- 30:41change
- 30:41how
- 30:41the
- 30:42associates
- 30:42act
- 30:43with
- 30:43the
- 30:43customers
- 30:44in
- 30:44the
- 30:44store.
- 30:45And,
- 30:45and
- 30:45then
- 30:46they'll
- 30:46want
- 30:46this
- 30:46tech.
- 30:47If
- 30:47it's
- 30:48working,
- 30:48they'll
- 30:48want
- 30:48it
- 30:49and
- 30:49they'll
- 30:49ask
- 30:49for
- 30:49it
- 30:50after
- 30:51the
- 30:51pilot's
- 30:51done.
- 30:53So
- 30:54where
- 30:54is
- 30:55the
- 30:55smart
- 30:56store
- 30:56tech
- 30:57kind
- 30:57of
- 30:57heading?
- 30:58Troy,
- 30:58what
- 30:58do
- 30:58we
- 30:58think
- 30:59we'll
- 30:59see
- 31:00after
- 31:00some
- 31:00of
- 31:00those
- 31:00deployments
- 31:01have
- 31:01been
- 31:01done?
- 31:02Those
- 31:02pilots
- 31:02have
- 31:02been
- 31:03done?
- 31:03Where,
- 31:03where?
- 31:03What
- 31:04is
- 31:04the
- 31:04art
- 31:04of
- 31:04the
- 31:04possible
- 31:05here?
- 31:06So
- 31:06I
- 31:06think
- 31:06it's,
- 31:07it's
- 31:07kind
- 31:08of
- 31:08like
- 31:08the,
- 31:09I
- 31:09mean,
- 31:09I've
- 31:09seen
- 31:09this
- 31:10in
- 31:10retail
- 31:10for
- 31:11a
- 31:11long
- 31:11time,
- 31:11this
- 31:11word,
- 31:12but
- 31:12I
- 31:12think
- 31:12we're
- 31:12really
- 31:12there
- 31:13in
- 31:13the
- 31:13orchestration
- 31:14era.
- 31:15So.
- 31:16So
- 31:17all
- 31:17these
- 31:17things,
- 31:17all
- 31:18these
- 31:18devices,
- 31:18the
- 31:18stuff
- 31:19we
- 31:19just
- 31:19talked
- 31:19about
- 31:19playing
- 31:20together,
- 31:21the
- 31:21magic
- 31:22is
- 31:22when
- 31:22they're
- 31:22all
- 31:22working
- 31:23together.
- 31:24So
- 31:24planogram
- 31:25compliance,
- 31:25automated
- 31:26replenishment
- 31:27from
- 31:27back
- 31:27of
- 31:28the
- 31:28house
- 31:28to
- 31:28the
- 31:28front
- 31:29of
- 31:29the
- 31:29house,
- 31:30BOPUS
- 31:31triggers.
- 31:31So
- 31:31it's
- 31:32not
- 31:32just
- 31:32merchandise,
- 31:32it's
- 31:33not
- 31:33just
- 31:33inventory.
- 31:33It's
- 31:34like
- 31:34merchandising,
- 31:35staffing,
- 31:36fulfillment
- 31:36shrink.
- 31:37The
- 31:38store
- 31:39tech
- 31:39becomes
- 31:40like
- 31:40a
- 31:40central
- 31:41nervous
- 31:41system
- 31:42so
- 31:42that
- 31:42these
- 31:43retailers
- 31:43and
- 31:43most
- 31:44importantly,
- 31:44their
- 31:44associates
- 31:45can
- 31:45help
- 31:45the
- 31:46customers
- 31:46and
- 31:46help
- 31:47sales.
- 31:47So
- 31:47it's
- 31:48really
- 31:48all
- 31:48the
- 31:48orchestration
- 31:49around
- 31:49all
- 31:49this
- 31:50tech
- 31:50coming
- 31:50together.
- 31:52Awesome.
- 31:53Thanks,
- 31:53Troy.
- 31:54Thank
- 31:54you,
- 31:54Troy.
- 31:57All
- 31:57right,
- 31:57headline
- 31:57number
- 31:58four.
- 31:58Hibbett
- 31:58has
- 31:59debuted
- 31:59a
- 31:59kid
- 32:00app
- 32:01and
- 32:01e
- 32:01commerce
- 32:01site,
- 32:02according
- 32:03to
- 32:03retail
- 32:03dive.
- 32:04Hibbett,
- 32:04the
- 32:04Birmingham,
- 32:05Alabama
- 32:06based
- 32:06athletics
- 32:07apparel
- 32:07and
- 32:07footwear
- 32:08company
- 32:08has
- 32:09launched
- 32:09an
- 32:09e
- 32:09commerce
- 32:10website
- 32:10and
- 32:10mobile
- 32:11app
- 32:11dedicated
- 32:11to
- 32:12selling
- 32:12products
- 32:12for
- 32:12kids,
- 32:13the
- 32:13retailer
- 32:14announced
- 32:14last
- 32:14Wednesday.
- 32:15The
- 32:15app
- 32:15is
- 32:16available
- 32:16on
- 32:16Android
- 32:17and
- 32:17iOS
- 32:17devices.
- 32:18Hibbett
- 32:18Kids
- 32:19offers
- 32:19apparel
- 32:20and
- 32:20footwear
- 32:20for
- 32:21kids
- 32:21ages
- 32:2113
- 32:21and
- 32:22younger
- 32:22from
- 32:22brands
- 32:22like
- 32:23New
- 32:23Balance,
- 32:23Jordan,
- 32:24Nike,
- 32:24Crocs
- 32:25and
- 32:25Adidas.
- 32:25The
- 32:26e
- 32:26commerce
- 32:26platform
- 32:27features
- 32:27installment
- 32:28payment
- 32:28options,
- 32:28a
- 32:29customer
- 32:29service
- 32:29chat
- 32:29feature,
- 32:30access
- 32:30to
- 32:31its
- 32:31rewards
- 32:31program,
- 32:32new
- 32:32product
- 32:32release
- 32:33notifications
- 32:33and
- 32:34personalized
- 32:34content.
- 32:35The
- 32:36retailer
- 32:36also
- 32:37said
- 32:37it
- 32:37plans
- 32:37to
- 32:38release
- 32:38new
- 32:38products
- 32:38on
- 32:39a
- 32:39daily
- 32:39basis.
- 32:40Hibbett
- 32:40is
- 32:40executing
- 32:41this
- 32:41digital
- 32:42push
- 32:42with
- 32:42a
- 32:42new
- 32:42owner
- 32:43at
- 32:43its
- 32:43helm,
- 32:44UK
- 32:44based
- 32:45JD
- 32:45Sports,
- 32:46which
- 32:46bought
- 32:46Hibbett
- 32:47last
- 32:47year
- 32:47for
- 32:48$1.1
- 32:49billion.
- 32:50And
- 32:50do
- 32:50you
- 32:50agree
- 32:50with
- 32:50Hibbett's
- 32:51decision
- 32:51to
- 32:51create
- 32:52a
- 32:52standalone
- 32:52kids
- 32:53app
- 32:53and
- 32:53website?
- 32:55I
- 32:55mean,
- 32:56I
- 32:56don't
- 32:57get
- 32:57it.
- 32:57I
- 32:58don't
- 32:58understand.
- 32:59I
- 32:59feel
- 33:00like
- 33:01there's
- 33:01something
- 33:01that
- 33:02we
- 33:02don't
- 33:02understand
- 33:03here
- 33:03and
- 33:03that
- 33:04is
- 33:04like
- 33:04what
- 33:04the
- 33:05condition
- 33:05was
- 33:05of
- 33:06the
- 33:06Hibbett
- 33:06platform
- 33:07before
- 33:07JD
- 33:08Sports
- 33:08bought
- 33:08it.
- 33:09Because
- 33:09to
- 33:09me,
- 33:09like
- 33:10filtering
- 33:10by
- 33:11product
- 33:11type,
- 33:11new
- 33:12arrival,
- 33:12size,
- 33:12gender,
- 33:13like
- 33:13that's
- 33:13just
- 33:14best
- 33:14practice
- 33:14for
- 33:15an
- 33:15E
- 33:15commerce
- 33:15site
- 33:16back
- 33:16in,
- 33:16you
- 33:17know,
- 33:17even
- 33:1710
- 33:17years
- 33:18ago
- 33:18or
- 33:18whatever.
- 33:19I
- 33:19mean,
- 33:19if
- 33:20I
- 33:20were
- 33:21Hibbett,
- 33:22I
- 33:22think,
- 33:22or
- 33:22JD
- 33:23Sports
- 33:23in
- 33:23this
- 33:23case,
- 33:24I
- 33:24think
- 33:24I
- 33:24would
- 33:24be
- 33:25focused
- 33:25on
- 33:27not
- 33:27just
- 33:27this,
- 33:27but
- 33:28how
- 33:28do
- 33:28I
- 33:29invest
- 33:29that
- 33:29money
- 33:30instead
- 33:30of
- 33:30building
- 33:30an
- 33:30app,
- 33:31how
- 33:31am
- 33:31I
- 33:31investing
- 33:31that
- 33:32money
- 33:32into
- 33:32content
- 33:33creation
- 33:34media
- 33:34buys
- 33:35that
- 33:35get
- 33:35them
- 33:35front
- 33:35and
- 33:36center
- 33:36in
- 33:36front
- 33:37of
- 33:37with
- 33:37influencers
- 33:38on
- 33:38TikTok,
- 33:39on
- 33:39Snap
- 33:39and
- 33:40other
- 33:40platforms.
- 33:41And
- 33:41then,
- 33:41you
- 33:41know,
- 33:42how
- 33:42am
- 33:42I
- 33:42also
- 33:43integrating
- 33:43this
- 33:44into
- 33:44how
- 33:45I
- 33:45show
- 33:45up
- 33:45in
- 33:46large
- 33:47language?
- 33:47Search
- 33:48across,
- 33:48you
- 33:49know,
- 33:49Gemini
- 33:49and
- 33:49ChatGPT.
- 33:50That's
- 33:50where
- 33:51the
- 33:51traffic
- 33:51is
- 33:51coming.
- 33:52Like
- 33:52this
- 33:52just
- 33:53feels
- 33:53very
- 33:54old
- 33:54school.
- 33:55Like,
- 33:55oh,
- 33:56and
- 33:56so
- 33:56that's
- 33:56why,
- 33:56I
- 33:57guess
- 33:57I'm
- 33:57wondering,
- 33:57like,
- 33:57did
- 33:58they
- 33:58just
- 33:58have
- 33:58to
- 33:58revamp
- 33:59the
- 33:59site
- 33:59because
- 33:59it
- 34:00was
- 34:00so
- 34:00bad
- 34:00before
- 34:01that
- 34:01in
- 34:02order
- 34:02to
- 34:02drive
- 34:02any
- 34:02traffic
- 34:03they
- 34:03had
- 34:03to
- 34:03just
- 34:04set
- 34:04up
- 34:04a
- 34:04basic
- 34:04taxonomy
- 34:05here.
- 34:05But
- 34:06the
- 34:06app,
- 34:06to
- 34:06me,
- 34:07absolutely
- 34:07not.
- 34:07No
- 34:08kids
- 34:08are
- 34:08going
- 34:08to
- 34:08that.
- 34:09They're
- 34:09on
- 34:09TikTok,
- 34:09they're
- 34:10on
- 34:10Snap,
- 34:10they're
- 34:11finding
- 34:11new
- 34:11products
- 34:12that
- 34:12way.
- 34:13And
- 34:13the,
- 34:13their
- 34:14parents
- 34:14who
- 34:14are
- 34:14trying
- 34:15to
- 34:15figure
- 34:15out
- 34:15what
- 34:15the
- 34:15best
- 34:16shoes
- 34:16are
- 34:16for
- 34:16them
- 34:17or
- 34:17you
- 34:17know,
- 34:17parents
- 34:18of
- 34:18a
- 34:18toddler
- 34:18trying
- 34:19to
- 34:19figure
- 34:19out
- 34:19what
- 34:19the
- 34:19best
- 34:19shoes
- 34:20are
- 34:20that
- 34:20will
- 34:21hold
- 34:21up
- 34:21to
- 34:21a
- 34:22summer
- 34:22program
- 34:22for
- 34:23a
- 34:23toddler.
- 34:23Like
- 34:24those
- 34:24questions
- 34:24are
- 34:24going
- 34:25to
- 34:25ChatGPT.
- 34:26The
- 34:26kids
- 34:26are
- 34:26on
- 34:26Snap
- 34:27and
- 34:27TikTok.
- 34:28So
- 34:28like
- 34:28that's
- 34:28where
- 34:28I'd
- 34:29be
- 34:29focusing
- 34:29right
- 34:30now
- 34:30if
- 34:30I
- 34:30was
- 34:30trying
- 34:30to
- 34:30go
- 34:31after
- 34:31those
- 34:31audiences.
- 34:32Not,
- 34:33not
- 34:33on
- 34:33building
- 34:34a
- 34:34standalone
- 34:34app
- 34:35that
- 34:35I
- 34:35don't
- 34:36know
- 34:36how
- 34:36they're
- 34:36going
- 34:36to
- 34:36get
- 34:36traffic
- 34:37to.
- 34:37But
- 34:37that's
- 34:38just
- 34:38me.
- 34:39You're
- 34:39the
- 34:39E
- 34:39Comm
- 34:39expert.
- 34:40What
- 34:40would
- 34:41you
- 34:41have
- 34:41done
- 34:42if
- 34:42you
- 34:42were
- 34:42Hibbit
- 34:43or
- 34:43JD
- 34:43Sports?
- 34:44Chris?
- 34:44No,
- 34:45I
- 34:45mean
- 34:45it
- 34:45was
- 34:45like
- 34:45I
- 34:45was
- 34:45talking
- 34:46to
- 34:46myself
- 34:46there
- 34:46and
- 34:47I
- 34:47mean
- 34:47you're,
- 34:47you're
- 34:48coming
- 34:48in
- 34:48hot
- 34:48and
- 34:48strong
- 34:49on
- 34:49this
- 34:49podcast.
- 34:49No,
- 34:50I
- 34:50mean
- 34:50I,
- 34:51I
- 34:51100
- 34:52agree
- 34:52with
- 34:52you.
- 34:52I
- 34:52Mean,
- 34:53you
- 34:53know,
- 34:53generally
- 34:54speaking,
- 34:54I
- 34:54hate
- 34:54moves
- 34:55like
- 34:55this.
- 34:55And,
- 34:55and
- 34:55it
- 34:56goes
- 34:56to
- 34:56what
- 34:56you
- 34:56said.
- 34:56It's,
- 34:57it's
- 34:57about
- 34:57traffic.
- 34:58Like
- 34:58now
- 34:58you've
- 34:58got
- 34:59to
- 34:59market
- 34:59and
- 34:59operate
- 35:00two
- 35:01distinct
- 35:01properties.
- 35:02Like,
- 35:02you
- 35:03know,
- 35:03one
- 35:03should
- 35:03be
- 35:03able
- 35:04to
- 35:04do
- 35:04that
- 35:04job
- 35:04if
- 35:04you're
- 35:05doing
- 35:05it
- 35:05well,
- 35:05to
- 35:05your
- 35:06point.
- 35:06So
- 35:06like,
- 35:07you
- 35:07know,
- 35:07but
- 35:08the
- 35:08only
- 35:08conceivable
- 35:09rationale
- 35:10I
- 35:10can
- 35:10give
- 35:10for
- 35:11this
- 35:11is,
- 35:11you
- 35:11know,
- 35:12why
- 35:12would
- 35:12JD
- 35:12Sports
- 35:13take
- 35:13this
- 35:13approach?
- 35:14The
- 35:14only
- 35:14rationale
- 35:15is
- 35:15maybe
- 35:15they
- 35:16got,
- 35:16you
- 35:16know,
- 35:17they
- 35:17bought
- 35:17the
- 35:17Hibbit
- 35:17and
- 35:18they're
- 35:18like,
- 35:18they
- 35:18got
- 35:18into
- 35:18it
- 35:19and
- 35:19they're
- 35:19like,
- 35:20oh
- 35:20my
- 35:21God,
- 35:21this
- 35:21is
- 35:22going
- 35:22to
- 35:22be
- 35:22really
- 35:22hard
- 35:23to
- 35:23re
- 35:23platform
- 35:24this
- 35:24website
- 35:25to
- 35:25the
- 35:25degree
- 35:25that
- 35:26we
- 35:26want
- 35:26to.
- 35:27And
- 35:27it's
- 35:28probably
- 35:28even
- 35:28an
- 35:28impossibility.
- 35:29So,
- 35:29you
- 35:30know,
- 35:30that's
- 35:30the
- 35:30only
- 35:31answer
- 35:31I
- 35:31can
- 35:31give.
- 35:32And
- 35:32so
- 35:32they're
- 35:32like,
- 35:32okay,
- 35:32let's
- 35:33create
- 35:33a
- 35:33kids
- 35:33website
- 35:34so
- 35:34we
- 35:34can
- 35:34understand
- 35:35if
- 35:35we
- 35:35can
- 35:35do
- 35:35it
- 35:35better
- 35:36and
- 35:36then
- 35:36we
- 35:36can
- 35:37migrate
- 35:37the
- 35:37adult
- 35:37business
- 35:38onto
- 35:38that
- 35:38platform
- 35:39over
- 35:39time.
- 35:40That's
- 35:40the
- 35:40only
- 35:41conceivable
- 35:41rationale.
- 35:42Otherwise
- 35:42this
- 35:42is,
- 35:42I
- 35:42think,
- 35:43an
- 35:43insanely
- 35:44dumb
- 35:44idea.
- 35:45And
- 35:45wouldn't
- 35:45you
- 35:46agree?
- 35:46I
- 35:46mean,
- 35:46it
- 35:46sounded
- 35:47like
- 35:47you
- 35:47did.
- 35:47It
- 35:47doesn't
- 35:48make
- 35:48any
- 35:48sense.
- 35:49It
- 35:49does
- 35:49not
- 35:49make
- 35:49any
- 35:49sense
- 35:50to
- 35:50me.
- 35:50That's
- 35:50why
- 35:50I'm
- 35:50like,
- 35:51there
- 35:51has
- 35:51to
- 35:51be
- 35:51something
- 35:52that
- 35:52we
- 35:52don't
- 35:52understand
- 35:53about
- 35:53what
- 35:54the
- 35:54pre
- 35:54and
- 35:55post
- 35:55conditions
- 35:55were
- 35:56to
- 35:56make
- 35:56this
- 35:56decision.
- 35:57But
- 35:59are
- 35:59you
- 35:59surprised
- 35:59even
- 36:00talking
- 36:00about
- 36:00it
- 36:00or
- 36:01are
- 36:01they
- 36:01talking
- 36:01about
- 36:01it
- 36:01because
- 36:02they
- 36:02have
- 36:02to
- 36:02get
- 36:02traffic
- 36:02to
- 36:03it
- 36:03to
- 36:03see
- 36:03if
- 36:03it
- 36:03works?
- 36:04If
- 36:04that
- 36:04is
- 36:04the
- 36:04rationale,
- 36:05I
- 36:05don't
- 36:05know.
- 36:05I
- 36:05can't.
- 36:06Again,
- 36:06I
- 36:06wouldn't
- 36:06be
- 36:07paying
- 36:07the
- 36:07PR
- 36:07agency
- 36:08to
- 36:08talk
- 36:08about
- 36:08this.
- 36:09I
- 36:09would
- 36:09be
- 36:09paying
- 36:09somebody
- 36:10to
- 36:10get
- 36:10my
- 36:10product
- 36:11on
- 36:11TikTok.
- 36:12I
- 36:12would
- 36:12be
- 36:12paying
- 36:12an
- 36:13influencer
- 36:13money
- 36:14so
- 36:14that
- 36:14they
- 36:15can
- 36:15start
- 36:15talking
- 36:15about
- 36:16I
- 36:16go
- 36:16to
- 36:16the
- 36:16Hibbett
- 36:17app
- 36:17to
- 36:17do
- 36:18X,
- 36:18Y
- 36:18and
- 36:18Z.
- 36:21Yeah,
- 36:21I,
- 36:21I
- 36:21do
- 36:22not
- 36:22understand
- 36:23this
- 36:24at
- 36:24all,
- 36:24Chris,
- 36:25at
- 36:25all.
- 36:26I
- 36:26have
- 36:26to,
- 36:26I
- 36:26have
- 36:27to
- 36:27move
- 36:27on
- 36:27to
- 36:27the
- 36:27next
- 36:27headline
- 36:28because
- 36:28I
- 36:28don't
- 36:28even
- 36:28know
- 36:29what
- 36:29else
- 36:29to
- 36:29say.
- 36:29I
- 36:30can't
- 36:30wait
- 36:30to
- 36:30hear
- 36:30what
- 36:31you
- 36:31say
- 36:31about
- 36:31the
- 36:31next
- 36:31headline
- 36:32because
- 36:32you
- 36:32keep
- 36:32growing
- 36:33here
- 36:33in,
- 36:34in,
- 36:34in,
- 36:34in
- 36:35hot
- 36:35takes.
- 36:35Let's
- 36:36do
- 36:36this.
- 36:36Yes.
- 36:36All
- 36:37right.
- 36:37Headline
- 36:37number
- 36:38five.
- 36:38Starbucks
- 36:39is
- 36:39retooling
- 36:40the
- 36:40baristas
- 36:40hiring
- 36:41process
- 36:41as
- 36:42it
- 36:42transformation
- 36:43continues.
- 36:44According
- 36:44to
- 36:45msn,
- 36:45Starbucks
- 36:46Corporation
- 36:46has
- 36:46increased
- 36:47the
- 36:47of
- 36:47level
- 36:47screening
- 36:48of
- 36:48external
- 36:48applications
- 36:49for
- 36:49the
- 36:49chain's
- 36:50new
- 36:50baristas.
- 36:51The
- 36:51screening
- 36:51process
- 36:52now
- 36:52includes
- 36:52being
- 36:52reviewed
- 36:53by
- 36:53district
- 36:53managers
- 36:54in
- 36:54addition
- 36:55to
- 36:55the
- 36:55manager
- 36:56of
- 36:56the
- 36:56store
- 36:56where
- 36:56they're
- 36:57Applying
- 36:57sources
- 36:58tipped
- 36:58Bloomberg,
- 36:59district
- 36:59managers
- 37:00were
- 37:00noted
- 37:00to
- 37:00normally
- 37:01oversee
- 37:01about
- 37:0210
- 37:02locations
- 37:02that
- 37:02were
- 37:03not
- 37:03previously
- 37:04part
- 37:04of
- 37:04the
- 37:04hiring
- 37:05process
- 37:05for
- 37:05each
- 37:06store.
- 37:06The
- 37:07change
- 37:07coincides
- 37:07with
- 37:08an
- 37:08effort
- 37:08by
- 37:08Starbucks
- 37:09Chief
- 37:09Executive
- 37:10Officer
- 37:11Brian
- 37:11Nichol
- 37:12to
- 37:12increase
- 37:12sales
- 37:13staffing
- 37:13at
- 37:14the
- 37:14coffee
- 37:14chain
- 37:14in
- 37:15a
- 37:15reversal
- 37:15of
- 37:15past
- 37:16years
- 37:16when
- 37:16the
- 37:16average
- 37:16number
- 37:17of
- 37:17workers
- 37:17at
- 37:17stores
- 37:18was
- 37:18reduced.
- 37:19Notably,
- 37:19Starbucks
- 37:20has
- 37:20said
- 37:20that
- 37:20nearly
- 37:21all
- 37:21of
- 37:21its
- 37:22more
- 37:22than
- 37:2210,000
- 37:23company
- 37:23operated
- 37:24locations
- 37:24in
- 37:24the
- 37:25US
- 37:25will
- 37:25have
- 37:25more
- 37:26workers
- 37:26by
- 37:26the
- 37:26end
- 37:27of
- 37:27September.
- 37:28Chris,
- 37:29you
- 37:29may
- 37:29have
- 37:29realized
- 37:30from
- 37:30its
- 37:30absence
- 37:31thus
- 37:31far,
- 37:31but
- 37:31this
- 37:32is
- 37:32also
- 37:32the
- 37:32A
- 37:33and
- 37:33M
- 37:34question.
- 37:36Here
- 37:36it
- 37:37is.
- 37:38Okay.
- 37:38What
- 37:38could
- 37:39be
- 37:39confused
- 37:39as
- 37:39a
- 37:39small
- 37:40internal
- 37:40process
- 37:41change
- 37:41for
- 37:41Starbucks
- 37:42seems
- 37:42to
- 37:42be
- 37:42indicative
- 37:43of
- 37:43larger
- 37:44strategic
- 37:44shifts
- 37:45back
- 37:45toward
- 37:45experience
- 37:46as
- 37:46a
- 37:47differentiator.
- 37:48As
- 37:48Starbucks
- 37:48loyalists,
- 37:49do
- 37:49you
- 37:49think
- 37:49an
- 37:49elevated
- 37:50front
- 37:50end
- 37:51hiring
- 37:51profile
- 37:52is
- 37:52necessary?
- 37:53Think
- 37:53Enterprise
- 37:54vs.
- 37:54Hertz.
- 37:55Or
- 37:56is
- 37:56delivering
- 37:57an
- 37:57under
- 37:574
- 37:57minute
- 37:58wait
- 37:58time
- 37:58and
- 37:59your
- 37:59name
- 37:59and
- 37:59a
- 38:00fanciful
- 38:00phrase
- 38:00written
- 38:01on
- 38:01your
- 38:01cup
- 38:01enough?
- 38:03Oh
- 38:03man,
- 38:05that's
- 38:05a
- 38:05good
- 38:06question.
- 38:06And
- 38:06there's
- 38:06a
- 38:06lot
- 38:06of
- 38:07layers
- 38:07to
- 38:07that
- 38:07question.
- 38:08And,
- 38:08and
- 38:08I
- 38:08know
- 38:08you
- 38:09and
- 38:09I,
- 38:09you
- 38:10and
- 38:10I
- 38:10disagree
- 38:10on
- 38:10the
- 38:11elevated
- 38:11experience
- 38:11versus
- 38:12throughput
- 38:12argument,
- 38:13but
- 38:13you
- 38:13know,
- 38:13with
- 38:13that
- 38:14said,
- 38:14like
- 38:14just
- 38:14this
- 38:15week,
- 38:15I
- 38:15think
- 38:15it
- 38:15was
- 38:15yesterday
- 38:16or
- 38:16two
- 38:16days
- 38:17ago,
- 38:17the
- 38:17low
- 38:17price
- 38:18chain
- 38:18out
- 38:18of
- 38:18China,
- 38:18Luckin,
- 38:19just
- 38:20entered
- 38:20the
- 38:20market
- 38:20in,
- 38:21in
- 38:21New
- 38:21York.
- 38:21So
- 38:22yeah,
- 38:22so
- 38:22Starbucks,
- 38:23Starbucks
- 38:23in
- 38:23my
- 38:24mind,
- 38:24I
- 38:25have
- 38:25no
- 38:25idea
- 38:25how
- 38:25formidable
- 38:26that's
- 38:26going
- 38:26to
- 38:26be,
- 38:26but
- 38:26it's
- 38:27a
- 38:27huge
- 38:27chain
- 38:27in
- 38:28China.
- 38:28So
- 38:28Starbucks
- 38:29in
- 38:29my
- 38:29mind
- 38:29has
- 38:29to
- 38:29differentiate
- 38:30on
- 38:30something
- 38:31other
- 38:31than
- 38:31throughput
- 38:32because
- 38:32even
- 38:32throughput
- 38:33in
- 38:33my
- 38:34latest
- 38:34Starbucks
- 38:34experience
- 38:35is
- 38:35questionable.
- 38:36They're
- 38:36not
- 38:36doing
- 38:36that
- 38:37well.
- 38:37Like
- 38:37I
- 38:37went
- 38:37in
- 38:38there
- 38:38the
- 38:38other
- 38:38day,
- 38:38there
- 38:39were
- 38:3930
- 38:39drinks
- 38:40on
- 38:40the
- 38:40counter
- 38:41waiting
- 38:41for
- 38:41pickup.
- 38:42So
- 38:42something's
- 38:43still
- 38:43not
- 38:43working
- 38:43right.
- 38:44So
- 38:44you
- 38:44know,
- 38:45with
- 38:45this
- 38:45headline,
- 38:46Nickel,
- 38:47he
- 38:47clearly
- 38:48seems
- 38:48to
- 38:48be
- 38:48sending
- 38:48a
- 38:48message
- 38:49to
- 38:49field
- 38:49leadership
- 38:50that
- 38:50you
- 38:50are
- 38:50accountable
- 38:51for
- 38:51hiring
- 38:52culture
- 38:52and
- 38:52attitude,
- 38:53which
- 38:54is
- 38:54also
- 38:54something
- 38:54that
- 38:55in
- 38:55my
- 38:55recent
- 38:55experiences
- 38:56has
- 38:56been
- 38:56missing.
- 38:56I'll
- 38:57say
- 38:57that
- 38:57point
- 38:57blank.
- 38:57But,
- 38:58but
- 38:58my
- 38:59fear
- 38:59is,
- 38:59because
- 38:59I
- 38:59lived
- 39:00through
- 39:00this
- 39:00same
- 39:00type
- 39:01of
- 39:01edict
- 39:01at
- 39:01Target
- 39:02back
- 39:02when
- 39:02I
- 39:02was
- 39:02in
- 39:02stores,
- 39:04we
- 39:04were
- 39:04told
- 39:04we
- 39:04had
- 39:05to
- 39:05interview
- 39:05three
- 39:05levels
- 39:06down
- 39:06as
- 39:06district
- 39:06leaders.
- 39:07What?
- 39:07And
- 39:08interviewing.
- 39:08Yeah,
- 39:09we
- 39:09did.
- 39:09I.
- 39:09So
- 39:10we
- 39:10had
- 39:10to
- 39:10interview
- 39:10all
- 39:11store
- 39:11managers.
- 39:11All,
- 39:12all
- 39:12levels
- 39:13below
- 39:13store
- 39:13manager
- 39:14and
- 39:14every
- 39:14level
- 39:15below
- 39:15them.
- 39:16Store
- 39:16managers
- 39:17make
- 39:17sense,
- 39:17but
- 39:18every.
- 39:19Like
- 39:19a
- 39:20cashier,
- 39:20you
- 39:20have
- 39:21to,
- 39:21I.
- 39:21Mean,
- 39:21no,
- 39:22I
- 39:22wasn't
- 39:22a
- 39:22cashier.
- 39:22So
- 39:23there
- 39:23was,
- 39:23I
- 39:23had
- 39:23to
- 39:23interview
- 39:23store
- 39:24managers,
- 39:24what's
- 39:24called
- 39:25executive
- 39:25team
- 39:25leaders,
- 39:26which
- 39:26is
- 39:26like
- 39:26kind
- 39:26of
- 39:27assistant
- 39:27manager.
- 39:28And
- 39:28then
- 39:28like
- 39:28the,
- 39:29and
- 39:29then
- 39:29the
- 39:29team
- 39:30leader,
- 39:30which
- 39:30is
- 39:30an
- 39:31hourly.
- 39:31So
- 39:31the
- 39:31two,
- 39:32two
- 39:32were
- 39:32salaried.
- 39:33And
- 39:33then
- 39:33I
- 39:33had
- 39:33to
- 39:33interview
- 39:34the
- 39:34team
- 39:34leaders
- 39:34as
- 39:35well.
- 39:35Okay,
- 39:36so.
- 39:36And
- 39:37as
- 39:37a
- 39:37district
- 39:37manager,
- 39:38this
- 39:38is
- 39:38your
- 39:38most
- 39:39important
- 39:39job
- 39:39is
- 39:40hiring.
- 39:40So
- 39:41I
- 39:41don't
- 39:41know
- 39:41how
- 39:41many
- 39:41levels
- 39:42down
- 39:42they're
- 39:42actually
- 39:43having
- 39:43to
- 39:43interview,
- 39:44but
- 39:44if
- 39:45it
- 39:45is
- 39:45three
- 39:45levels,
- 39:46it
- 39:46gets
- 39:46really
- 39:47unsustainable
- 39:48really
- 39:48fast.
- 39:49But
- 39:49it
- 39:49does
- 39:50send
- 39:50a
- 39:50message.
- 39:51But
- 39:51the
- 39:51issue
- 39:51for
- 39:52me
- 39:52is
- 39:53that
- 39:54the
- 39:54baristas
- 39:54at
- 39:55the
- 39:55end
- 39:55of
- 39:55the
- 39:55day
- 39:55just
- 39:55seem
- 39:56too
- 39:56overworked
- 39:57to
- 39:57be
- 39:57keeping
- 39:57up
- 39:57with
- 39:57mobile
- 39:58orders.
- 39:58So
- 39:58you
- 39:58can
- 39:58hire
- 39:59happy,
- 39:59fun,
- 40:00outgoing
- 40:00people,
- 40:01but
- 40:01days
- 40:01upon
- 40:02days
- 40:02of
- 40:02drowning
- 40:03from
- 40:03the
- 40:03morning
- 40:03pickup
- 40:04rush
- 40:04wipes
- 40:05the
- 40:05smiles
- 40:05off
- 40:06everyone's
- 40:06face
- 40:06really
- 40:07fast.
- 40:07So
- 40:07the,
- 40:07so
- 40:08the
- 40:08problem
- 40:08is
- 40:08actually
- 40:09at
- 40:09the
- 40:09end
- 40:09of
- 40:09the
- 40:09day,
- 40:09throughput
- 40:10first,
- 40:10then
- 40:11service.
- 40:11You
- 40:11have
- 40:12to
- 40:12solve
- 40:12one
- 40:12before
- 40:13the
- 40:13other,
- 40:13which
- 40:14it
- 40:14appears
- 40:14Nikola
- 40:15is
- 40:15trying
- 40:15to,
- 40:16but
- 40:16it
- 40:17doesn't
- 40:17appear
- 40:17he's
- 40:17trying
- 40:17to
- 40:18do
- 40:18that.
- 40:18So
- 40:18he
- 40:18might
- 40:18not
- 40:19ultimately
- 40:19accomplish
- 40:20anything.
- 40:20That's
- 40:21at
- 40:21least
- 40:21my
- 40:22fear
- 40:22anyway.
- 40:22Like,
- 40:23you're
- 40:23putting
- 40:23so
- 40:23much
- 40:24emphasis
- 40:24on
- 40:24the
- 40:24in
- 40:24store
- 40:25experience,
- 40:25but
- 40:26you
- 40:26can't
- 40:26get
- 40:26it
- 40:26back
- 40:27until
- 40:27you
- 40:27solve
- 40:28the
- 40:28amount
- 40:28of
- 40:28demand
- 40:29coming
- 40:29through
- 40:30the
- 40:30box.
- 40:31Right?
- 40:31I
- 40:32completely
- 40:32agree.
- 40:33I
- 40:33mean,
- 40:34this
- 40:34got
- 40:34me
- 40:34thinking
- 40:35about
- 40:36number
- 40:36one,
- 40:36what
- 40:37you
- 40:37just
- 40:37said.
- 40:37Like,
- 40:38you
- 40:38have
- 40:38to
- 40:39get
- 40:39throughput,
- 40:40right?
- 40:40You
- 40:40have
- 40:40to
- 40:41be
- 40:41able
- 40:41to
- 40:41make
- 40:41those
- 40:41coffees.
- 40:42To
- 40:42answer
- 40:42A
- 40:42and
- 40:43M's
- 40:43question,
- 40:43you
- 40:43have
- 40:43to
- 40:43be
- 40:44able
- 40:44to
- 40:44get
- 40:44me
- 40:44the
- 40:45coffee
- 40:45in
- 40:45four
- 40:45minutes
- 40:46or
- 40:46less
- 40:46or
- 40:46I'm
- 40:47not
- 40:47going
- 40:47to
- 40:47period.
- 40:48It
- 40:48doesn't
- 40:48matter
- 40:48how
- 40:49many
- 40:49locations
- 40:50like,
- 40:50and
- 40:50you
- 40:50know,
- 40:50I
- 40:51don't
- 40:51care
- 40:51about
- 40:51the
- 40:52experience.
- 40:52I'm
- 40:52more
- 40:52about
- 40:53like,
- 40:53does
- 40:53my
- 40:53coffee
- 40:54taste
- 40:54the
- 40:54same,
- 40:54right?
- 40:55How
- 40:55I
- 40:55want
- 40:55it
- 40:56every
- 40:56single
- 40:56time
- 40:57and
- 40:57how
- 40:57quickly
- 40:57can
- 40:58I
- 40:58get
- 40:58in
- 40:58and
- 40:58out?
- 40:58Because
- 40:58I'm
- 40:59not
- 40:59going
- 40:59there
- 40:59for
- 40:59the
- 41:00experience.
- 41:01But
- 41:01that
- 41:02leads
- 41:02me
- 41:02to
- 41:03think
- 41:03about
- 41:03like
- 41:03chick
- 41:04Fil
- 41:04A.
- 41:05You
- 41:05think
- 41:05about
- 41:05your
- 41:05chick
- 41:06Fil
- 41:06A
- 41:06experience.
- 41:06You
- 41:07pull
- 41:07up,
- 41:07you
- 41:07have
- 41:08a
- 41:08really
- 41:08pleasant
- 41:09interaction
- 41:09with
- 41:09somebody
- 41:10who
- 41:10helps
- 41:10you
- 41:10with
- 41:10your
- 41:10order.
- 41:11And
- 41:12I
- 41:12never
- 41:13see
- 41:13the,
- 41:14the,
- 41:14the
- 41:14chicken
- 41:15sandwiches
- 41:15being
- 41:15made
- 41:16because
- 41:16they're
- 41:16handed
- 41:16out,
- 41:17out
- 41:17to
- 41:17me,
- 41:17you
- 41:17know,
- 41:18either
- 41:18in
- 41:18the
- 41:18drive
- 41:18thru
- 41:19or
- 41:19somebody
- 41:19walks
- 41:20it
- 41:20out
- 41:20to
- 41:20me,
- 41:20those
- 41:21are
- 41:21the
- 41:21interactions
- 41:22at
- 41:22the
- 41:22front
- 41:22and
- 41:22back
- 41:23end
- 41:23of
- 41:23the
- 41:23experience
- 41:23that
- 41:24are
- 41:24meaningful
- 41:25to
- 41:25me.
- 41:26If
- 41:26they
- 41:26were
- 41:26making
- 41:27everything
- 41:27by
- 41:28robot
- 41:28inside,
- 41:29it
- 41:29wouldn't
- 41:29make
- 41:29a
- 41:30bit
- 41:30of
- 41:30difference
- 41:30to
- 41:30me
- 41:30as
- 41:31long
- 41:31as
- 41:31the
- 41:31order
- 41:31is
- 41:32consistent.
- 41:32And
- 41:32I
- 41:32think
- 41:33that's
- 41:33what
- 41:33Starbucks
- 41:34needs
- 41:34to
- 41:34think
- 41:34about
- 41:35here.
- 41:36Are
- 41:36you
- 41:36able
- 41:37to
- 41:37have
- 41:38the
- 41:38automation
- 41:39down
- 41:40so
- 41:40that
- 41:40your
- 41:41role
- 41:41for
- 41:41the
- 41:42humans
- 41:42in
- 41:42your
- 41:43experience
- 41:44is
- 41:44just
- 41:45for
- 41:45that
- 41:45interaction
- 41:46for
- 41:46the,
- 41:46for
- 41:46making
- 41:47sure
- 41:47that
- 41:47they
- 41:47put
- 41:48your
- 41:48order
- 41:48in
- 41:48correctly,
- 41:49that
- 41:49you're
- 41:49going
- 41:49to
- 41:49get
- 41:50that
- 41:50consistency
- 41:50that
- 41:51you're
- 41:51looking
- 41:51for
- 41:51every
- 41:51time.
- 41:52And
- 41:52bringing
- 41:53more
- 41:53people
- 41:54in
- 41:54power
- 41:55into
- 41:55this
- 41:55just
- 41:56doesn't
- 41:56seem
- 41:56to
- 41:57me
- 41:57like
- 41:58it's
- 41:58going
- 41:58to
- 41:58fix
- 41:59the
- 41:59problem.
- 41:59It's
- 41:59got
- 42:00to
- 42:00be
- 42:00automation
- 42:00first,
- 42:01I
- 42:01think.
- 42:01And
- 42:01then
- 42:02working
- 42:02on.
- 42:03Sure.
- 42:03How
- 42:04do
- 42:04you
- 42:04make
- 42:04sure
- 42:04that
- 42:04you're
- 42:05bringing
- 42:05in
- 42:05people
- 42:05that
- 42:06are
- 42:06going
- 42:06to
- 42:06liven
- 42:07people's
- 42:07day
- 42:07and
- 42:07create
- 42:07that
- 42:08experience?
- 42:09Well,
- 42:09I
- 42:09would
- 42:09go
- 42:10a
- 42:10little
- 42:10bit
- 42:10further.
- 42:10I
- 42:10don't
- 42:10even
- 42:10know
- 42:10if
- 42:11it's
- 42:11automation
- 42:12per
- 42:12se,
- 42:13but
- 42:13it's
- 42:13operational
- 42:14design
- 42:14change,
- 42:15you
- 42:15know,
- 42:15like,
- 42:15because
- 42:16we
- 42:16talked
- 42:16about
- 42:16how
- 42:17much
- 42:17can
- 42:17you
- 42:17automate
- 42:18the
- 42:18coffee
- 42:18production
- 42:19process?
- 42:19You
- 42:20know,
- 42:20I
- 42:20think
- 42:20there
- 42:20are
- 42:20limits
- 42:21to
- 42:21that
- 42:21and
- 42:21in
- 42:21the
- 42:22food
- 42:22production
- 42:22process
- 42:22too.
- 42:23But
- 42:23like,
- 42:24when
- 42:24I
- 42:24started
- 42:24hearing
- 42:24you
- 42:25talk,
- 42:25like,
- 42:25I.
- 42:25The
- 42:26issue
- 42:26could
- 42:26be
- 42:26like,
- 42:27how
- 42:27the
- 42:27stores
- 42:27are
- 42:27laid
- 42:28out,
- 42:28how
- 42:28much
- 42:28is
- 42:29front
- 42:29of
- 42:29house
- 42:29versus
- 42:30how
- 42:30much
- 42:30is
- 42:30back
- 42:30of
- 42:30house.
- 42:30Your
- 42:31point
- 42:31about
- 42:31Chick
- 42:31Fil
- 42:31A,
- 42:32how
- 42:32much
- 42:32you
- 42:32need
- 42:32to
- 42:32see
- 42:32the
- 42:33coffee
- 42:33being
- 42:33made
- 42:33versus,
- 42:34like
- 42:34your
- 42:34grande
- 42:35Americano
- 42:36or
- 42:36your
- 42:36tall
- 42:36latte
- 42:37just
- 42:37comes
- 42:37out
- 42:37a
- 42:38door
- 42:38and
- 42:38it's
- 42:38ready
- 42:38for
- 42:39you
- 42:39and
- 42:39waiting
- 42:39in
- 42:39a
- 42:40very
- 42:40easily
- 42:40findable
- 42:41slot,
- 42:41you
- 42:41know,
- 42:42versus
- 42:42now.
- 42:42Like,
- 42:42I
- 42:43have
- 42:43to
- 42:43search
- 42:43through
- 42:4430
- 42:44different
- 42:44cups
- 42:44to
- 42:44even
- 42:45know
- 42:45if
- 42:45mine's
- 42:45there.
- 42:46And
- 42:46then
- 42:46I'm
- 42:46like,
- 42:46I
- 42:46found
- 42:47one,
- 42:47but
- 42:47I
- 42:47didn't
- 42:47find
- 42:47the
- 42:47other.
- 42:48And
- 42:48I
- 42:48don't
- 42:48know,
- 42:49did
- 42:49you
- 42:49make
- 42:49mine?
- 42:49Am
- 42:50I
- 42:50still
- 42:50waiting
- 42:50for
- 42:50it?
- 42:50I
- 42:51don't
- 42:51know
- 42:51who
- 42:51to
- 42:51ask.
- 42:51Like,
- 42:52it's
- 42:52just
- 42:52crazy.
- 42:53Yeah.
- 42:53So,
- 42:54like.
- 42:55But
- 42:55when
- 42:55I
- 42:55think
- 42:55about
- 42:55it
- 42:56like
- 42:56that,
- 42:56and
- 42:56I
- 42:56think
- 42:56the
- 42:57challenges,
- 42:58if
- 42:58that's
- 42:59what
- 42:59it's
- 42:59going
- 42:59to
- 42:59take,
- 42:59the
- 43:00challenges
- 43:00in
- 43:00some
- 43:00ways
- 43:01seem
- 43:01insurmountable
- 43:02from
- 43:02an
- 43:02operational
- 43:03design
- 43:03perspective.
- 43:04And
- 43:04you
- 43:04just
- 43:04throw
- 43:05people
- 43:05at
- 43:05this,
- 43:05like
- 43:05he's
- 43:06doing,
- 43:06or
- 43:06you
- 43:07throw
- 43:07an
- 43:07emphasis
- 43:08on
- 43:08culture.
- 43:08You're
- 43:08just
- 43:08going
- 43:09to
- 43:09piss
- 43:09people
- 43:09off
- 43:10in
- 43:10the
- 43:10long
- 43:10run
- 43:10and
- 43:11you're
- 43:11going
- 43:11to
- 43:11dissatisfy
- 43:12a
- 43:12lot
- 43:12more
- 43:12workers
- 43:12because
- 43:12they're
- 43:13never
- 43:13going
- 43:13to
- 43:13meet
- 43:14your
- 43:14standards.
- 43:15Right.
- 43:15I
- 43:15mean,
- 43:15especially
- 43:16a
- 43:16district
- 43:16manager.
- 43:18Like,
- 43:18why
- 43:18are
- 43:19you
- 43:19putting
- 43:19the
- 43:19district
- 43:19manager
- 43:20towards
- 43:20this?
- 43:21Like
- 43:21that
- 43:21to
- 43:21me,
- 43:22tells
- 43:22me
- 43:23as
- 43:23a
- 43:23store
- 43:23manager
- 43:24somewhere
- 43:25else.
- 43:25Yeah.
- 43:25Like,
- 43:26and
- 43:26then
- 43:26you're
- 43:26taking
- 43:27these
- 43:27people
- 43:27who
- 43:27are
- 43:28so
- 43:28valuable
- 43:28to
- 43:29innovation,
- 43:30understanding
- 43:31the
- 43:31whole,
- 43:31like,
- 43:32landscape
- 43:33of
- 43:33stores
- 43:33and
- 43:33what's
- 43:34going
- 43:34on
- 43:34in
- 43:34each
- 43:34one
- 43:35and
- 43:35how
- 43:35you
- 43:35can
- 43:35make
- 43:36improvements
- 43:36to
- 43:37processes
- 43:37across
- 43:38a
- 43:38multitude
- 43:39of
- 43:39stores.
- 43:39Like,
- 43:39let
- 43:39your
- 43:40store
- 43:40managers
- 43:41who
- 43:41live
- 43:41and
- 43:41work
- 43:42in
- 43:42the
- 43:42community,
- 43:42let
- 43:43them
- 43:43figure
- 43:44out,
- 43:44like,
- 43:44what
- 43:44the
- 43:45vibe
- 43:45is
- 43:45and
- 43:45what
- 43:45the
- 43:46people
- 43:46are
- 43:46like,
- 43:46that
- 43:46should
- 43:47be
- 43:47coming
- 43:47into
- 43:47their
- 43:47stores.
- 43:48This
- 43:48feels
- 43:48like
- 43:49Very
- 43:50short
- 43:50sighted
- 43:50leadership.
- 43:51So,
- 43:51yeah,
- 43:52that
- 43:52was
- 43:52always
- 43:52my,
- 43:53that
- 43:53was
- 43:53always
- 43:53my
- 43:53pushback
- 43:54at
- 43:54Target
- 43:54too.
- 43:54I
- 43:54was
- 43:55like,
- 43:55I
- 43:55hire
- 43:55the
- 43:56people
- 43:56to
- 43:56hire
- 43:57the
- 43:57people
- 43:57that
- 43:57they
- 43:58need
- 43:58and
- 43:58if
- 43:58they're
- 43:58not
- 43:59doing
- 43:59that,
- 43:59then
- 43:59I'm
- 43:59going
- 44:00to
- 44:00get
- 44:00rid
- 44:00of
- 44:00those
- 44:00people.
- 44:01I
- 44:01shouldn't
- 44:02have
- 44:02to
- 44:02be
- 44:02involved
- 44:03in
- 44:03double
- 44:03checking
- 44:04their
- 44:04hiring
- 44:04process,
- 44:05which
- 44:05is,
- 44:05that's,
- 44:06that's
- 44:06why
- 44:06this
- 44:07gets
- 44:07a
- 44:07little
- 44:07frustrating
- 44:08for
- 44:08me
- 44:08too.
- 44:08Like,
- 44:09I
- 44:09just
- 44:09don't
- 44:09like
- 44:09that
- 44:09either.
- 44:10But
- 44:10anyway,
- 44:12who.
- 44:13All
- 44:13right,
- 44:13let's
- 44:14go
- 44:14to
- 44:14the
- 44:14show
- 44:14today.
- 44:15Good
- 44:15show.
- 44:16Lots
- 44:16of
- 44:16meat
- 44:16on
- 44:17these
- 44:17bones.
- 44:17All
- 44:18right,
- 44:18Chris,
- 44:18question
- 44:18number
- 44:19one
- 44:19for
- 44:19you
- 44:20is
- 44:20this
- 44:21General
- 44:21Dynamics
- 44:22electric
- 44:22boat
- 44:23unit
- 44:23which
- 44:23designs,
- 44:24builds,
- 44:24repairs
- 44:25and
- 44:25modernizes
- 44:25nuclear
- 44:26submarines
- 44:26for
- 44:27the
- 44:27U.S.
- 44:27navy,
- 44:28has
- 44:28just
- 44:28acquired
- 44:29the
- 44:29121,000
- 44:30square
- 44:31foot
- 44:31Macy's
- 44:32anchor
- 44:32location
- 44:33that
- 44:33is
- 44:33connected
- 44:34to
- 44:34the
- 44:34Crystal
- 44:35mall
- 44:35in
- 44:35Waterford,
- 44:36Connecticut.
- 44:37If
- 44:37not
- 44:38building
- 44:38submarines
- 44:39for
- 44:39the
- 44:39U.S.
- 44:39navy.
- 44:40Chris,
- 44:40what's
- 44:40the
- 44:40best
- 44:41use
- 44:41in
- 44:41your
- 44:41opinion
- 44:42of
- 44:42dead
- 44:42anchor
- 44:43space?
- 44:44Oh,
- 44:44I'm
- 44:44going
- 44:44to
- 44:45say
- 44:45government
- 44:45here
- 44:45and
- 44:45I
- 44:46think
- 44:46we
- 44:46need
- 44:46to
- 44:46use
- 44:47it
- 44:47to
- 44:47hide
- 44:47the
- 44:47alien
- 44:47bodies.
- 44:48That's
- 44:48what
- 44:48I
- 44:48think.
- 44:48I
- 44:49think
- 44:49we
- 44:49need
- 44:49to.
- 44:49I
- 44:49think
- 44:49we
- 44:50need
- 44:50to
- 44:50hide
- 44:51bodies
- 44:52in
- 44:52dead
- 44:52mall
- 44:52anchor
- 44:53spaces
- 44:53like
- 44:55Stranger
- 44:55Things.
- 44:56Oh,
- 44:56my
- 44:56God.
- 44:56I
- 44:57thought
- 44:57you
- 44:57were
- 44:57going
- 44:57to
- 44:57talk
- 44:57about
- 44:57like
- 44:58putting
- 44:58DMVs.
- 44:59It
- 44:59was
- 44:59like,
- 44:59that
- 44:59is
- 44:59actually
- 44:59a
- 45:00very
- 45:00good
- 45:00idea.
- 45:00I
- 45:00like
- 45:01the
- 45:01government
- 45:01use
- 45:02cases
- 45:02for
- 45:02the
- 45:02mall.
- 45:03Oh,
- 45:03DMVs.
- 45:03Yeah,
- 45:04yeah,
- 45:04we
- 45:04have
- 45:04one
- 45:04in
- 45:04our.
- 45:04Model,
- 45:05works
- 45:05really
- 45:05well.
- 45:06Yeah,
- 45:06we
- 45:06have
- 45:06DMV
- 45:06in
- 45:07our
- 45:07model.
- 45:07That's
- 45:07actually
- 45:07a
- 45:07really
- 45:08good
- 45:08idea.
- 45:08Yeah,
- 45:09but
- 45:10alien
- 45:10bodies.
- 45:10Okay.
- 45:11Yeah,
- 45:11let's
- 45:11hide
- 45:11the
- 45:12alien
- 45:12bodies.
- 45:12Area
- 45:1251,
- 45:13all
- 45:13over
- 45:13the
- 45:13country.
- 45:14All
- 45:14right.
- 45:14Google's
- 45:15AI
- 45:15mode
- 45:15push
- 45:16confirmed
- 45:17was
- 45:17confirmed
- 45:17yesterday
- 45:18with
- 45:18a
- 45:18doodle
- 45:18that
- 45:19broadly
- 45:19promotes
- 45:20how
- 45:20you
- 45:20can
- 45:20quote
- 45:21search
- 45:21like
- 45:21never
- 45:22before.
- 45:22Did
- 45:23you
- 45:23give
- 45:23AI
- 45:23mode
- 45:24a
- 45:24try
- 45:24yesterday
- 45:24and
- 45:25what
- 45:25was
- 45:25your
- 45:25verdict
- 45:26if
- 45:26you
- 45:26did?
- 45:27Yes,
- 45:28I've
- 45:28been
- 45:28giving
- 45:29AI
- 45:29mode
- 45:29a
- 45:29try
- 45:30for
- 45:30the
- 45:30last
- 45:30month
- 45:30and
- 45:31I
- 45:31love
- 45:31it
- 45:31so
- 45:31much.
- 45:31I
- 45:32posted,
- 45:33I
- 45:33did
- 45:33the
- 45:34Mango
- 45:35outfit
- 45:36style
- 45:37and
- 45:38then
- 45:38tried
- 45:38on
- 45:38the
- 45:39actual
- 45:39product
- 45:40in
- 45:40Barcelona
- 45:41when
- 45:41I
- 45:41was
- 45:41at
- 45:41Mango
- 45:42and
- 45:42I
- 45:42was
- 45:42very
- 45:42impressed.
- 45:44And
- 45:44I
- 45:44was
- 45:44just
- 45:44talking
- 45:45to
- 45:45Hillary
- 45:45Littleton
- 45:46of
- 45:46FitMatch
- 45:47yesterday
- 45:48about
- 45:48how
- 45:48skinny
- 45:49and
- 45:49attractive
- 45:49it
- 45:50makes
- 45:50you
- 45:50look,
- 45:50actually
- 45:51cute.
- 45:52So
- 45:52compared
- 45:53to
- 45:53some
- 45:53of
- 45:53the
- 45:53other
- 45:53fit
- 45:54finders
- 45:54you
- 45:54like,
- 45:55you
- 45:55put
- 45:55on
- 45:55the
- 45:55outfit.
- 45:56Google
- 45:56AI
- 45:57mode
- 45:57puts
- 45:57the
- 45:57outfit
- 45:58on
- 45:58you.
- 45:58And
- 45:58I
- 45:58was
- 45:58like,
- 45:58ooh,
- 45:59I
- 45:59look
- 45:59really
- 46:00good
- 46:00in
- 46:00this.
- 46:01Not
- 46:01quite
- 46:01as
- 46:02good
- 46:02as
- 46:02I
- 46:02do
- 46:02in
- 46:03real
- 46:03life
- 46:03in
- 46:03that
- 46:03outfit,
- 46:04but
- 46:04it
- 46:04definitely
- 46:05gets
- 46:06my
- 46:06vote.
- 46:06I
- 46:06love
- 46:07AI
- 46:07mode
- 46:08from
- 46:08a
- 46:09consumer
- 46:09experience
- 46:09standpoint.
- 46:10Do
- 46:10you
- 46:10like
- 46:10that
- 46:10though?
- 46:11Do
- 46:11you
- 46:11like
- 46:11thinking
- 46:12the
- 46:12garment's
- 46:12going
- 46:12to
- 46:12fit
- 46:12a
- 46:13certain
- 46:13way
- 46:13and
- 46:13then,
- 46:13you
- 46:14know.
- 46:14You
- 46:14know,
- 46:14you
- 46:14get
- 46:15the
- 46:15garment?
- 46:15I
- 46:15don't
- 46:16know
- 46:16if
- 46:16this
- 46:16happened,
- 46:16but
- 46:16did
- 46:17you
- 46:17get
- 46:17the
- 46:17garment
- 46:17and
- 46:17it,
- 46:18like,
- 46:18didn't
- 46:18fit
- 46:18that
- 46:18way?
- 46:19Like,
- 46:19is
- 46:19that.
- 46:19I
- 46:20mean,
- 46:20there
- 46:20is
- 46:20satisfying.
- 46:21Is
- 46:21it
- 46:21friction
- 46:22filled?
- 46:22Like,
- 46:22how
- 46:22do
- 46:22you
- 46:22think
- 46:22about
- 46:23that?
- 46:23There
- 46:23is
- 46:23definitely
- 46:24some
- 46:24differences,
- 46:24but
- 46:25I
- 46:25still
- 46:26felt
- 46:26like
- 46:26I
- 46:27would
- 46:27have
- 46:27kept,
- 46:27like,
- 46:28that
- 46:28the
- 46:28garment
- 46:29still
- 46:29fit
- 46:29me
- 46:30well,
- 46:30and
- 46:31I
- 46:31still
- 46:31would
- 46:31have
- 46:31kept
- 46:32it.
- 46:32I
- 46:32would
- 46:32have.
- 46:32I
- 46:33would
- 46:33have
- 46:33purchased
- 46:33that
- 46:34item.
- 46:34I
- 46:34would
- 46:35have
- 46:35been
- 46:35happy
- 46:35if
- 46:35I
- 46:35purchased
- 46:36that
- 46:36item
- 46:36online
- 46:37and
- 46:37got
- 46:38that.
- 46:38Even
- 46:39though
- 46:39it
- 46:39was.
- 46:39The
- 46:39fit
- 46:40wasn't
- 46:40exactly
- 46:40the
- 46:41same,
- 46:42I
- 46:42still
- 46:43was
- 46:43very
- 46:44pleasantly
- 46:45surprised
- 46:45by
- 46:46the
- 46:46recommendations
- 46:47that
- 46:47it
- 46:47made.
- 46:47So.
- 46:48Nice.
- 46:49Still
- 46:49some
- 46:50work
- 46:50to
- 46:50do
- 46:50there,
- 46:50though.
- 46:52All
- 46:52right,
- 46:53Chris,
- 46:53question
- 46:54number
- 46:54three.
- 46:55Jeff
- 46:55Bezos
- 46:56and
- 46:56Lauren
- 46:56Sanchez
- 46:57got
- 46:57married
- 46:57in
- 46:57Venice
- 46:58last
- 46:58week.
- 46:58I
- 46:59have
- 46:59to
- 46:59know,
- 46:59which
- 46:59celebrity
- 47:00guests
- 47:00were
- 47:00you
- 47:00most
- 47:01surprised
- 47:01to
- 47:01see?
- 47:02Got
- 47:02the
- 47:02invite
- 47:02to
- 47:02the
- 47:03wedding.
- 47:04Oh,
- 47:04geez.
- 47:04And,
- 47:05I
- 47:05mean,
- 47:05you
- 47:05came
- 47:05in
- 47:05hot
- 47:06in
- 47:06this
- 47:06podcast.
- 47:06I'm
- 47:06gonna
- 47:07come
- 47:07in
- 47:07hot
- 47:07right
- 47:07here.
- 47:07Don't
- 47:08even
- 47:08get
- 47:08me
- 47:08started
- 47:09on
- 47:09this
- 47:09wedding.
- 47:09And,
- 47:09I
- 47:10mean,
- 47:10did
- 47:10anyone
- 47:10that
- 47:11actually
- 47:11attended
- 47:11this
- 47:11wedding
- 47:12even
- 47:12know
- 47:12Jeff
- 47:13Bezos,
- 47:13like,
- 47:14and
- 47:14his
- 47:14wife?
- 47:14Like,
- 47:15it
- 47:15was.
- 47:15I
- 47:15don't
- 47:15know,
- 47:16celebrities.
- 47:16The
- 47:16whole
- 47:17list
- 47:17was
- 47:17like,
- 47:17celebrities.
- 47:17I
- 47:18was
- 47:18like,
- 47:18come
- 47:18on.
- 47:18Like,
- 47:19where's
- 47:19your
- 47:19friends
- 47:19and
- 47:20family?
- 47:20Like,
- 47:21you
- 47:21know,
- 47:21like,
- 47:21where
- 47:21are
- 47:21they
- 47:22in
- 47:22this
- 47:22mix?
- 47:22But,
- 47:23well,
- 47:23they're
- 47:23not
- 47:23as
- 47:23interesting.
- 47:24They're
- 47:25not
- 47:25as
- 47:25interesting
- 47:25to
- 47:25put
- 47:26on
- 47:26tmz.
- 47:27No.
- 47:27Curious
- 47:28how
- 47:28many
- 47:28of
- 47:28them
- 47:28even
- 47:29has,
- 47:29you
- 47:29know,
- 47:29Like,
- 47:30I
- 47:30don't
- 47:30know.
- 47:30Like,
- 47:30you
- 47:31know,
- 47:31I
- 47:31mean,
- 47:31I
- 47:31guess
- 47:31when
- 47:31you're
- 47:32that
- 47:32rich,
- 47:32it's
- 47:32hard
- 47:32to
- 47:32have
- 47:32close
- 47:33friends.
- 47:33But
- 47:34my
- 47:34favorite
- 47:35guests
- 47:35were
- 47:35definitely,
- 47:35though,
- 47:36Tom
- 47:36Brady
- 47:36and
- 47:36Sydney
- 47:37Sweeney,
- 47:38which.
- 47:38Have
- 47:38you
- 47:39heard
- 47:39the
- 47:39rumors?
- 47:39It
- 47:39appears
- 47:40old
- 47:40Tommy
- 47:41may
- 47:41have
- 47:41been
- 47:42making
- 47:42a
- 47:42play
- 47:42for
- 47:42her
- 47:43despite
- 47:43being
- 47:4420
- 47:44years
- 47:44her
- 47:45senior,
- 47:45too.
- 47:47Do
- 47:47you
- 47:47think?
- 47:47Here's
- 47:47my
- 47:48question
- 47:48for
- 47:48you,
- 47:48Ed.
- 47:48Do
- 47:48you
- 47:48think
- 47:48she
- 47:49asked
- 47:49him?
- 47:49Did
- 47:49you
- 47:49think
- 47:49she
- 47:49went
- 47:50up
- 47:50to
- 47:50him?
- 47:50She's
- 47:50like,
- 47:50so,
- 47:51did
- 47:51Tom.
- 47:51Did
- 47:51you
- 47:52try
- 47:52my
- 47:52soap?
- 47:53Gross.
- 47:54No,
- 47:54I
- 47:54hope
- 47:55not.
- 47:55This
- 47:55is
- 47:56so
- 47:57the
- 47:57most
- 47:57disgusting.
- 47:58No
- 47:59Tom
- 47:59Brady.
- 48:00Go
- 48:00find
- 48:00someone
- 48:01your
- 48:01own
- 48:01age.
- 48:02Actually,
- 48:02Tom
- 48:02Brady
- 48:03is
- 48:03probably
- 48:03like,
- 48:03hey,
- 48:03I
- 48:04tried
- 48:04your
- 48:04soap.
- 48:05I
- 48:05really
- 48:05liked
- 48:05it.
- 48:06That's.
- 48:06That's
- 48:06Tom
- 48:06Brady's
- 48:07move.
- 48:07I
- 48:07bet
- 48:07that
- 48:07was
- 48:07his.
- 48:08Go
- 48:08total
- 48:08creep.
- 48:09That's
- 48:09such
- 48:09a
- 48:09creep
- 48:10thing
- 48:10to
- 48:10say.
- 48:11Ugh,
- 48:12gross.
- 48:12I've
- 48:12heard
- 48:13stories
- 48:13about
- 48:13Tom
- 48:13Brady
- 48:14from
- 48:14back
- 48:14in
- 48:14his
- 48:14early
- 48:14Boston
- 48:15days.
- 48:15All
- 48:16right,
- 48:16the
- 48:16trailer.
- 48:16Running
- 48:17man,
- 48:17the
- 48:17remake
- 48:17of
- 48:18the
- 48:181980s
- 48:18movie
- 48:19starring
- 48:19Arnold
- 48:19Schwarzenegger,
- 48:20debuted
- 48:21yesterday.
- 48:21I
- 48:21have
- 48:21not
- 48:21seen
- 48:21it
- 48:22yet.
- 48:22I
- 48:22need
- 48:22to
- 48:22watch
- 48:22that,
- 48:22actually.
- 48:23What
- 48:23are
- 48:23your
- 48:23top
- 48:24five
- 48:24Arnold
- 48:25movies
- 48:25ranked
- 48:26five
- 48:26through
- 48:26one,
- 48:27starting
- 48:27with
- 48:27number
- 48:27five?
- 48:29Well,
- 48:29you
- 48:29know,
- 48:29I
- 48:30haven't
- 48:30seen
- 48:30the
- 48:30Terminators
- 48:31in
- 48:32Completion.
- 48:32We
- 48:33talked
- 48:33about
- 48:33that
- 48:33on
- 48:33a
- 48:34previous
- 48:34show.
- 48:35So
- 48:36the
- 48:36only.
- 48:37I
- 48:37had
- 48:37to
- 48:37look
- 48:37up
- 48:37all
- 48:38of
- 48:38his
- 48:38movies.
- 48:39Number
- 48:39five
- 48:39is
- 48:40Junior.
- 48:41Number
- 48:41four
- 48:42is
- 48:42True
- 48:42Lies.
- 48:43Number
- 48:43three
- 48:44is
- 48:44Batman
- 48:44and
- 48:45Robin.
- 48:46Two
- 48:46is
- 48:46Jingle
- 48:47all
- 48:47the
- 48:47Way.
- 48:48And
- 48:48number
- 48:48one,
- 48:49the.
- 48:49In
- 48:49my
- 48:49opinion,
- 48:50the
- 48:50best
- 48:50Arnold
- 48:50Schwarzenegger
- 48:51movie
- 48:51and
- 48:52one
- 48:52of
- 48:52the
- 48:52greatest
- 48:52movies
- 48:53of
- 48:53all
- 48:53time,
- 48:53Kindergarten
- 48:54Cop.
- 48:55That
- 48:55movie
- 48:56so
- 48:56good.
- 48:57Better
- 48:57than
- 48:58all
- 48:58the
- 48:58rest
- 48:58of
- 48:58them,
- 48:58I
- 48:59think.
- 48:59I
- 49:00think
- 49:00you're
- 49:00gonna
- 49:00have
- 49:00a
- 49:01lot
- 49:01of
- 49:01disagreement
- 49:01on
- 49:02social
- 49:02media
- 49:02with
- 49:02that
- 49:03list.
- 49:03Oh,
- 49:03my
- 49:03God.
- 49:04That's
- 49:04fine.
- 49:04I'm
- 49:04okay
- 49:05with
- 49:05it.
- 49:05Kindergarten
- 49:06Cop.
- 49:06I'll
- 49:07take
- 49:07it
- 49:07to
- 49:07the
- 49:07grave.
- 49:08I
- 49:08loved
- 49:08that
- 49:09movie.
- 49:09I
- 49:09thought
- 49:09it
- 49:09was
- 49:10so
- 49:10good.
- 49:11Oh,
- 49:11my
- 49:11God.
- 49:12There's
- 49:12only
- 49:12probably
- 49:12one
- 49:13maybe
- 49:13True
- 49:13Lies
- 49:13that
- 49:13would
- 49:14make
- 49:14my
- 49:14top
- 49:14five.
- 49:14But
- 49:15anyway.
- 49:15Oh,
- 49:15my
- 49:15God,
- 49:16that's
- 49:16crazy.
- 49:16I
- 49:16can't
- 49:16wait
- 49:17to
- 49:17hear
- 49:17what
- 49:17people
- 49:17think
- 49:17about
- 49:17that
- 49:18list.
- 49:18All
- 49:18right,
- 49:18happy
- 49:19birthday
- 49:19today
- 49:20to
- 49:20Margot
- 49:20Robbie,
- 49:21Lindsay
- 49:21Lohan,
- 49:22and
- 49:22to
- 49:22the
- 49:23man
- 49:23who
- 49:23shares
- 49:23my
- 49:24distaste
- 49:24for
- 49:24destination
- 49:25weddings,
- 49:26Larry
- 49:26David.
- 49:27And
- 49:27remember,
- 49:27if
- 49:28you
- 49:28can
- 49:28only
- 49:28listen
- 49:28or
- 49:29read
- 49:29one
- 49:29retail
- 49:30blog
- 49:30in
- 49:30the
- 49:30business,
- 49:31make
- 49:31it
- 49:31on
- 49:31me.
- 49:31Talk.
- 49:31Don't.
- 49:32Only
- 49:32retail
- 49:32media
- 49:32outlet.
- 49:32Run
- 49:33by
- 49:33two
- 49:33former
- 49:33executives
- 49:34from
- 49:34a
- 49:34current
- 49:34top
- 49:3410
- 49:35US
- 49:35retailer,
- 49:36our
- 49:36Fast
- 49:365
- 49:36podcast
- 49:37is
- 49:37the
- 49:37quickest,
- 49:37fastest
- 49:38rundown
- 49:38of
- 49:38all
- 49:38the
- 49:38week's
- 49:39top
- 49:39news
- 49:39in
- 49:40our
- 49:40daily
- 49:40newsletter.
- 49:41The
- 49:41Retail
- 49:41Daily
- 49:41Minute
- 49:42tells
- 49:42you
- 49:42all
- 49:42you
- 49:42need
- 49:42to
- 49:42know
- 49:43each
- 49:43day
- 49:43to
- 49:43stay
- 49:44on
- 49:44top
- 49:44of
- 49:44your
- 49:44game
- 49:44as
- 49:45a
- 49:45retail
- 49:45executive
- 49:46and
- 49:46also
- 49:46regularly
- 49:47feature
- 49:47special
- 49:47content
- 49:48that
- 49:48is
- 49:48exclusive
- 49:48to
- 49:49us
- 49:49and
- 49:49that
- 49:49Ann
- 49:50and
- 49:50I
- 49:50take
- 49:50a
- 49:50lot
- 49:50of
- 49:50pride
- 49:51in
- 49:51doing
- 49:51just
- 49:51for
- 49:51you.
- 49:52Thanks
- 49:52as
- 49:52always
- 49:52for
- 49:52listening
- 49:53and
- 49:53please
- 49:53remember
- 49:53to
- 49:53like
- 49:53and
- 49:53leave
- 49:54us
- 49:54a
- 49:54review
- 49:54wherever
- 49:54you
- 49:54happen
- 49:55to
- 49:55listen
- 49:55to
- 49:55your
- 49:55podcast
- 49:56or
- 49:56on
- 49:56YouTube.
- 49:57You
- 49:57can
- 49:57pause
- 49:57today
- 49:57by
- 49:58simply
- 49:58going
- 49:58to
- 49:58YouTube.com
- 50:00omnitalkretail.
- 50:02So
- 50:02until
- 50:02next
- 50:02week,
- 50:03and
- 50:03on
- 50:03behalf
- 50:04of
- 50:04all
- 50:04of
- 50:04us@omniTalkRetail,
- 50:05as
- 50:06always,
- 50:06be
- 50:06careful
- 50:07out
- 50:07there.