Are we overthinking social connection?
Nicholas Epley has made a career studying what gets in the way of social connection. Over and over again, he finds that it’s us.
In one of experiment, people expected a phone call to be more awkward than an email. But when they actually reached out, those assigned to call felt more connected—and the conversation was no more awkward than it was for those who typed.
That gap between how we expect an interaction to go and how it ends up shows up throughout Epley’s work. We often worry about finding the right words, making a good impression, or being rejected. And yet we typically underestimate…
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