Latest / Business Roundtable / Leading Through Growth: Women Founders in Environmental Consulting
Transcript
- 0:32Speaker 1: All right, welcome back to the Business round Table podcast.
- 0:35Speaker 1: I am super excited I've got two amazing guests on
- 0:38Speaker 1: the podcast that I've had the opportunity to work with
- 0:41Speaker 1: both of them over many, many years, and really excited
- 0:46Speaker 1: to have both Angelo Dapoli and Geraldine Aaron here, women
- 0:50Speaker 1: that have made just a mark in the environmental consulting
- 0:53Speaker 1: space that I've spent most of my career, and just
- 0:55Speaker 1: excited to have them both share about their journeys as
- 0:59Speaker 1: women business owners and working in the environmental consulting space
- 1:02Speaker 1: and just sharing a wealth of knowledge. So on behalf
- 1:05Speaker 1: of the Business round People audience. I want to welcome
- 1:08Speaker 1: you Angela and Geraldine. Thank you so much for joining
- 1:10Speaker 1: me on the podcast.
- 1:12Speaker 2: Absolutely thanks David.
- 1:14Speaker 3: Absolutely so.
- 1:16Speaker 1: I will say, actually I got to meet Geraldine first
- 1:19Speaker 1: before I met Angela. Even though Angela and I worked
- 1:22Speaker 1: at a previous company together, we just our times kind
- 1:25Speaker 1: of missed each other. And then I worked with Geraldine
- 1:30Speaker 1: not at the same company. Actually, Geraldine, we worked with
- 1:33Speaker 1: you at your company, Paleo Solutions, at the time that
- 1:36Speaker 1: you had founded years ago, and I would love to
- 1:39Speaker 1: you to start with you, Gerdine, just a little bit
- 1:40Speaker 1: about your background, what you've done, and you're kind of
- 1:44Speaker 1: as a business owner a little bit about your your company,
- 1:47Speaker 1: you're working in the environmental space. Just so our audience
- 1:49Speaker 1: gets to know a little bit more about you.
- 1:53Speaker 4: Thanks David.
- 1:54Speaker 5: Yeah, it's been quite a history with you. Yeah, my
- 2:01Speaker 5: history with Angela is much more recent, but probably a
- 2:04Speaker 5: good thing.
- 2:07Speaker 1: And it's so cool to hear you guys compare notes. Yeah,
- 2:09Speaker 1: that's why I want to have you both on the podcast. Absolutely.
- 2:12Speaker 4: Yeah.
- 2:12Speaker 5: So I founded Paleo Solutions in two thousand and four,
- 2:18Speaker 5: and I used to work for a small company in
- 2:21Speaker 5: Orange County.
- 2:21Speaker 4: That was bought by a middle sized company.
- 2:24Speaker 5: And the writing was kind of on the wall from
- 2:28Speaker 5: the management that they had brought in initially where a
- 2:32Speaker 5: friend of mine at we both started Paylo Solutions, Scott
- 2:37Speaker 5: Armstrong and myself, but we kind of saw the writing
- 2:41Speaker 5: on the wall where our clients weren't showing up to meetings.
- 2:44Speaker 5: I mean, our new management bought us was not shown
- 2:48Speaker 5: up to meetings and we're just like God, that doesn't
- 2:50Speaker 5: seem good for business. And before they bought the small
- 2:55Speaker 5: company we had worked for, it was not Paleo.
- 2:59Speaker 4: I don't know few remember them, but they had.
- 3:02Speaker 5: Offered us to buy their company before they actually sold
- 3:06Speaker 5: it to all the employees and just the people that
- 3:10Speaker 5: were at the table, it just wasn't going to work out.
- 3:12Speaker 4: So it kind of planted the seed for Scott and
- 3:14Speaker 4: I like, oh, you know what, maybe we can do
- 3:16Speaker 4: this on our own.
- 3:18Speaker 5: And when we saw how poor management was kind of
- 3:21Speaker 5: standing up our best clients, it just felt like natural
- 3:24Speaker 5: to kind of maybe take a step forward. I was
- 3:28Speaker 5: actually terminated from that middle sized company because they said
- 3:31Speaker 5: I wasn't doing my job, but I can guarantee that
- 3:34Speaker 5: wasn't true. But it was the best thing that happened
- 3:38Speaker 5: to me because it really pushed envelope for Scott and
- 3:41Speaker 5: I to put a business to plan together and kind
- 3:44Speaker 5: of get the funding to start Pailta Solutions.
- 3:46Speaker 2: And so.
- 3:48Speaker 5: You know, I did transition Scott out as a business
- 3:51Speaker 5: partner and then eventually Paul Murphy, and then we had
- 3:54Speaker 5: a brief stamp with somebody else as a partner for
- 3:56Speaker 5: about eight months that didn't work out, but so there
- 3:58Speaker 5: was little history their pure and our partners. But but
- 4:03Speaker 5: I did manage Palao Solutions for seventeen years and it
- 4:07Speaker 5: took me and then sold it to Stantech, and it
- 4:11Speaker 5: took me about two years to transition the company, and
- 4:16Speaker 5: I had a contract to stay on with stan Tech
- 4:18Speaker 5: for two years with an option to stay employed afterwards,
- 4:22Speaker 5: and I wanted.
- 4:23Speaker 4: To take a sabbatical to see what the next steps were,
- 4:27Speaker 4: and so far I'm still on my long term sabbatical.
- 4:31Speaker 5: I decided to actually get off their Carol last year
- 4:34Speaker 5: after my first year of sabbatical and kind of stay retired.
- 4:38Speaker 4: So so, I.
- 4:40Speaker 5: Was mainly a mitigation paleontologist and we started off only
- 4:46Speaker 5: providing paleontology and then eventually added cultural resources. We started
- 4:52Speaker 5: out with three people, myself, Scott and Angela. Knows Maria
- 4:56Speaker 5: Espinoza's she was my first employee of Payoss Solutions. Stayed
- 5:03Speaker 5: with us really until we sold the business. So I
- 5:08Speaker 5: so my back. I have about twenty five years of
- 5:12Speaker 5: experience in mitigation, paleontology and the environmental consulting world. And
- 5:17Speaker 5: I took the company from about three people to sixty employees,
- 5:22Speaker 5: although we lost quite a few employees during the acquisition,
- 5:26Speaker 5: which as as I learned, is quite normal.
- 5:31Speaker 1: Can't take it perfectly, no, No, We've had other guests
- 5:35Speaker 1: in the past to talk about mergers and acquisitions and
- 5:38Speaker 1: things like that, and maybe, well we've been touched a
- 5:39Speaker 1: little bit more about that on the podcast. I could
- 5:41Speaker 1: be probably a whole episode and of itself.
- 5:43Speaker 5: Yeah, And I think as we probably get more into
- 5:46Speaker 5: this conversation.
- 5:47Speaker 4: Certainly, as I got more.
- 5:49Speaker 5: Into running the business, I moved farther away from probably
- 5:52Speaker 5: the hands on work that I really enjoyed in paletology,
- 5:55Speaker 5: so kind of you know, end up doing a lot
- 5:58Speaker 5: more admin and project management and hr all the all
- 6:03Speaker 5: the stuff I did not go to school for.
- 6:06Speaker 1: Right, Yeah, absolutely no, I definitely want to get more
- 6:10Speaker 1: into that and understand that.
- 6:12Speaker 3: So I mean, so you you you came.
- 6:14Speaker 1: From working as an employee, Geraldine to the point where
- 6:17Speaker 1: you're like, no, I can step out on my own.
- 6:19Speaker 3: I could give this a go and create something.
- 6:22Speaker 1: And I think why I like having folks like yourself
- 6:24Speaker 1: and Angela on here is that people can know that
- 6:26Speaker 1: there's a journey here. I was just you know, stepping
- 6:29Speaker 1: out and trying new things and learning it along the way,
- 6:32Speaker 1: and we make mistakes and how do we we you know,
- 6:35Speaker 1: it's a journey and it's not you know, say a destination.
- 6:38Speaker 1: It's just a way of going in a way of
- 6:39Speaker 1: living and and you know, creating the life that you
- 6:42Speaker 1: you know as best you can. And it sounds to
- 6:44Speaker 1: me like you've created a pretty good life for yourself.
- 6:46Speaker 1: You've navigated ups and downs and creating the space now
- 6:49Speaker 1: where you run a successful company and now in sabbatical
- 6:52Speaker 1: and deciding what's my next you know, adventure in life?
- 6:56Speaker 4: You know, I'd say just living life.
- 7:00Speaker 1: There you go, that's an adventure right there, especially in
- 7:02Speaker 1: our agent daytime, you know, we find ourselves in here.
- 7:07Speaker 5: Yeah, no, absolutely, I mean my next I probably I
- 7:10Speaker 5: just connected with somebody local and then this part of
- 7:15Speaker 5: the Central organ Geology group, So I'll probably do start
- 7:18Speaker 5: doing some outreaching and you know, go to schools and
- 7:22Speaker 5: things like.
- 7:22Speaker 4: That to make sure gets interested in science.
- 7:25Speaker 1: That's really important, absolutely super super important. So Angela, how
- 7:30Speaker 1: about you. I wanted you to share a little about
- 7:32Speaker 1: your journey too. We've kind of got Geraldine's journey from
- 7:36Speaker 1: being an employee and starting Paleo Solutions for seventeen plus
- 7:40Speaker 1: years and going in that transition, and we'll get we're
- 7:43Speaker 1: gonna get more details in there, but just for the
- 7:45Speaker 1: backstory for folks that want to know a little about
- 7:47Speaker 1: your journey, and how you came to found bargas and
- 7:51Speaker 1: where you and I intersected.
- 7:53Speaker 2: Yeah, oh absolutely, so.
- 7:56Speaker 6: I well, my degrees in soil science, and so when
- 8:01Speaker 6: I first went to school, I just assumed that I
- 8:04Speaker 6: was going to end up in some you know, either
- 8:07Speaker 6: the USDA or you know, I assumed it was going
- 8:10Speaker 6: to be a federal position. And then when I went
- 8:13Speaker 6: to get my master's degree, that's when I had they
- 8:17Speaker 6: had just come out with stormwater pollution prevention plans. Nobody
- 8:20Speaker 6: one knew what a SWIP was, and so I was
- 8:22Speaker 6: doing a study for the state of California as far
- 8:24Speaker 6: as my master's thesis, and then the funding got cut
- 8:28Speaker 6: and Google had just come out.
- 8:30Speaker 2: Really so I remember googling SWIP and job, and.
- 8:36Speaker 6: It came an ad for a consulting firm where we
- 8:39Speaker 6: had worked, David and and they couldn't believe that they
- 8:42Speaker 6: found somebody that knew what those were.
- 8:43Speaker 2: And I couldn't believe I found a job.
- 8:45Speaker 6: My parents couldn't believe I found a job also, and
- 8:48Speaker 6: so that was when that's when I found out about consulting,
- 8:53Speaker 6: and and I really enjoyed it.
- 8:55Speaker 2: You know, it was it was a bit different.
- 8:57Speaker 6: They were mostly a bio biology firm, so so getting
- 9:00Speaker 6: into stormwater was was new for them, and they were
- 9:04Speaker 6: just building the department. And so what I really liked
- 9:07Speaker 6: is that my supervisor at the time was a you know,
- 9:11Speaker 6: she was a woman, had a great you know background,
- 9:15Speaker 6: a lot of business sense. So she had come from owning,
- 9:18Speaker 6: uh her parents had owned a business growing up, and
- 9:21Speaker 6: so she had a huge entrepreneurial spirit that I hadn't
- 9:24Speaker 6: seen before, and so it was fascinating to watch her
- 9:28Speaker 6: grow a department and kind of and do that piece.
- 9:32Speaker 6: And so my time there, it was it was great
- 9:35Speaker 6: and I really enjoyed it. But I also then got
- 9:38Speaker 6: an opportunity to start doing more project management while I
- 9:41Speaker 6: was there, so I got out of doing just stormwater plans,
- 9:43Speaker 6: and then I really enjoyed the project management.
- 9:46Speaker 2: So I liked all of the negotiating.
- 9:48Speaker 6: I liked trying to get you know, both agencies at
- 9:51Speaker 6: the table and the project proponents and bringing in all
- 9:54Speaker 6: the different disciplines, you know, from the biology and the
- 9:57Speaker 6: cultural and you know, all the other pieces is that
- 10:00Speaker 6: they came into play. And so then that was really
- 10:04Speaker 6: the direction I had went. And then that was right
- 10:06Speaker 6: around two thousand and seven, in two thousand and eight,
- 10:10Speaker 6: and so we started seeing things shifting a bit. And
- 10:14Speaker 6: I was leaving a meeting one day and with the
- 10:16Speaker 6: Army Corps, and that's when somebody approached me and.
- 10:19Speaker 2: From the Corps and said, hey, have you ever thought
- 10:21Speaker 2: about working here? And I hadn't.
- 10:23Speaker 6: I you know, had never really had given it a
- 10:26Speaker 6: lot of thought. And then my colleague that I had
- 10:29Speaker 6: worked with, you know, she kind of mentioned, you know,
- 10:31Speaker 6: if you maybe worked at the Corps, maybe you did
- 10:33Speaker 6: that for a couple of years and we could start
- 10:35Speaker 6: our own thing when you got out.
- 10:37Speaker 2: And I was like seeing seed and I hadn't really
- 10:42Speaker 2: thought about that.
- 10:43Speaker 6: And my experience at the firm that we were at
- 10:45Speaker 6: was I saw a lot of great women that were
- 10:48Speaker 6: never brought up into their leadership positions, so they had,
- 10:53Speaker 6: you know, they weren't given the same bonuses, they weren't
- 10:55Speaker 6: given the same opportunities. And so that's what really led
- 10:58Speaker 6: to our conversation. And then I honestly just got lucky.
- 11:01Speaker 6: I was leaving right around that, you know, the big
- 11:03Speaker 6: crash and huge changes in the development world, and ended
- 11:07Speaker 6: up in the Parmy Corps and worked in regulatory for a
- 11:10Speaker 6: couple of years and then went into civil works and
- 11:13Speaker 6: that's when I really got into project management and and
- 11:18Speaker 6: and then I you know, less like Darrell Lene. Then
- 11:22Speaker 6: I did not have this real big push to.
- 11:24Speaker 2: Maybe start my own firm.
- 11:25Speaker 6: I started getting calls from developers that I'd worked with
- 11:28Speaker 6: when I left Regulatory and they said, hey, could.
- 11:30Speaker 2: You do a wetland delineation? Could you do some for
- 11:33Speaker 2: war permitting?
- 11:34Speaker 6: And when I went to office a council at the Core,
- 11:37Speaker 6: they approved it and said, yeah, you're not in that
- 11:40Speaker 6: department anymore.
- 11:41Speaker 2: So I thought it was like a side hustle.
- 11:42Speaker 6: I thought it would be this like extra And then
- 11:45Speaker 6: a year later I realized I had two jobs and
- 11:48Speaker 6: was you know, working ninety hours a week and couldn't
- 11:50Speaker 6: keep up. And so then that's when I left my
- 11:53Speaker 6: position at the Core and decided to give bargus to
- 11:57Speaker 6: go and and and then that was and you know,
- 12:01Speaker 6: there was a lot of fear, I know in my family.
- 12:03Speaker 6: I mean they were not a proponent of it at all.
- 12:06Speaker 6: They were kind of like, you know, you have a
- 12:08Speaker 6: great government job, why would you do that? And then
- 12:10Speaker 6: I went, well, I know I'm employable, so it doesn't work.
- 12:15Speaker 6: And so you know here I am thirteen years later
- 12:19Speaker 6: and it's still it's still working, So you know, those
- 12:22Speaker 6: are the things and so yeah, but I think then
- 12:25Speaker 6: there's a lot you know, back to you touched on it, David,
- 12:28Speaker 6: not knowing and moluntarily and you touched on too. Like
- 12:31Speaker 6: you go to school and you learn these disciplines and
- 12:34Speaker 6: you know that really well, but business side is not taught.
- 12:38Speaker 6: I mean, you know, I don't have an MBA. I
- 12:40Speaker 6: have a master's and soil science. It did not prepare
- 12:42Speaker 6: me for business ownership. So you're learning both at the
- 12:45Speaker 6: same time. And really level of client management changes drastically
- 12:51Speaker 6: of course with ownership, and really then learning what you
- 12:55Speaker 6: know your ar really means and that it's not like
- 12:59Speaker 6: getting a pH and it's real until.
- 13:02Speaker 2: They actually send you the check versus your paycheck's real
- 13:05Speaker 2: on you know, every other Friday.
- 13:07Speaker 3: Uh huh.
- 13:08Speaker 2: A different approach. But yeah, that that's how I ended up.
- 13:13Speaker 1: Well, I think, you know, I love hearing both of
- 13:15Speaker 1: your stories and your journeys, and we want to get
- 13:16Speaker 1: more into this because one of the things I really
- 13:18Speaker 1: appreciate about Angela getting the opportunity when I was working with.
- 13:21Speaker 3: You at Bargas, was you know.
- 13:24Speaker 1: What and I think both of you, Jeraldine, you I
- 13:26Speaker 1: want you to speak to this too, but you know
- 13:28Speaker 1: you you as a woman business owner. You I was
- 13:33Speaker 1: not familiar with North Women Women Business the organization NABO
- 13:37Speaker 1: which you were a part of and the president of
- 13:38Speaker 1: a Sacramento and there's a lot of great resources there.
- 13:42Speaker 1: And one of the reasons why I started to even
- 13:44Speaker 1: steward your businesses because I wanted to be able to
- 13:46Speaker 1: come alongside and help other business owners and their teams
- 13:49Speaker 1: and realize that if you try to do it all
- 13:51Speaker 1: by yourself and figure that, try to you, you know
- 13:53Speaker 1: you can't. You can't be successful. Just try to do
- 13:55Speaker 1: it only on your own. But it's finding other organizations.
- 13:58Speaker 1: And the two of you have now talked in connected
- 14:00Speaker 1: and supporting each other. So just you know, maybe I'll
- 14:03Speaker 1: start with you, start with you first, Sheldeine, but just
- 14:05Speaker 1: kind of talk about your journey as a business owner,
- 14:07Speaker 1: and like what have you learned along the journey of
- 14:09Speaker 1: like leading finding other resources, because sometimes you feel like
- 14:13Speaker 1: we have to know all this stuff, but we don't
- 14:14Speaker 1: know all this stuff, you know, but we feel like
- 14:17Speaker 1: maybe I've got a hold of like this together. But
- 14:19Speaker 1: what I found in the Business round Table podcast, particularly
- 14:21Speaker 1: having all different voices come in here is sharing like
- 14:24Speaker 1: I know this slice of the pie, but I don't
- 14:25Speaker 1: know this, and I know this, and I need to
- 14:27Speaker 1: bring in other people to help me along the journey.
- 14:30Speaker 3: Maybe just talk about that, Geraldine.
- 14:32Speaker 5: Yeah, absolutely, that's a great question, because you know, I
- 14:37Speaker 5: always felt like, oh gosh.
- 14:39Speaker 4: Maybe I needed this business degree.
- 14:40Speaker 5: And along the lines where I really learned was maybe
- 14:45Speaker 5: I needed a psychology agree.
- 14:50Speaker 4: But that's a different story.
- 14:51Speaker 5: But really really, I mean, as my company started growing,
- 14:57Speaker 5: I started doing mentor protege programs with other large companies
- 15:03Speaker 5: and that was very That was probably one of the
- 15:05Speaker 5: first big steps, you know, being since we were a
- 15:09Speaker 5: disadvantaged business and women owned business, there were great programs
- 15:14Speaker 5: through transportation contracts that we could be mentored by larger companies.
- 15:19Speaker 5: You know, we were mentored by i CF one of them,
- 15:22Speaker 5: who was one of our best clients at Palel Solutions,
- 15:26Speaker 5: and I learned a lot because they shared just any
- 15:30Speaker 5: kind of trouble. I went to them with some bullets
- 15:33Speaker 5: and agendas of things that I wanted to.
- 15:36Speaker 4: Dress internally in my company and how they dealt with it.
- 15:39Speaker 5: So that was kind of my first insight like, oh,
- 15:41Speaker 5: it's really great that our good client.
- 15:45Speaker 4: Is willing to share. There was a lot of confidential.
- 15:48Speaker 5: Information with us and also helped strengthen the relationship with
- 15:52Speaker 5: that client. But at the same time I learned some
- 15:54Speaker 5: valuable just you know, hiring techniques on staff and how
- 15:59Speaker 5: to to hire better personnel or you know, just different
- 16:04Speaker 5: things that I went there also looking at finances, like
- 16:07Speaker 5: Angela had brought that up, and I think from there
- 16:11Speaker 5: I realized it would be really nice. As we started growing,
- 16:15Speaker 5: there was a lot of growing pains internally, and you know,
- 16:18Speaker 5: you as an owner, you take this stuff personally because
- 16:21Speaker 5: it's like, these are your children, these are your babies,
- 16:24Speaker 5: and it's.
- 16:25Speaker 4: Like, even though you're no relationship to.
- 16:28Speaker 5: These people, you you know, you want your company top
- 16:32Speaker 5: rate like a happy family essentially, right, And so the
- 16:37Speaker 5: growing pains were bigger than I could get through just
- 16:42Speaker 5: even in a mentorship program, even though that arm was
- 16:46Speaker 5: always there even after the program was finished. And we
- 16:48Speaker 5: also did one with Felix too, and that was also
- 16:50Speaker 5: very valuable. But the next step that I did was
- 16:54Speaker 5: I started going to ten thousand small businesses and that
- 16:58Speaker 5: was what other CEOs and entrepreneurs, And I think what
- 17:04Speaker 5: I realized there is that a lot of my problems
- 17:07Speaker 5: in the business with staff and growing pains were pretty
- 17:12Speaker 5: normal to other companies, just didn't I just didn't know
- 17:16Speaker 5: that because I was internally rather than externally, and my
- 17:21Speaker 5: peers were my staff, which they're.
- 17:25Speaker 4: Really never your peers when you own a business.
- 17:27Speaker 5: So that's one of the first lessons I realized, was like, Oh,
- 17:31Speaker 5: it's really nice to talk to other CEOs and have
- 17:35Speaker 5: a shoulder an ear to lean on and get input
- 17:38Speaker 5: of their challenges and struggles that they had gone through.
- 17:41Speaker 5: So I just recognized that I didn't have to always
- 17:44Speaker 5: feel like I had to reinvent the wheel anytime there
- 17:46Speaker 5: was something that.
- 17:47Speaker 4: I was troubleshooting with it, you know, and not just employees.
- 17:50Speaker 5: These are like project management, growing pains, financial growing campaigns,
- 17:55Speaker 5: like how to implement all these things, And I recognized
- 17:59Speaker 5: that it wasn't going to come internally until I got
- 18:03Speaker 5: external input, and I didn't have to start my own
- 18:07Speaker 5: research project every time there was an issue because companies
- 18:10Speaker 5: have gone through this time and time again, and having
- 18:13Speaker 5: that support from other CEOs was probably one of the
- 18:16Speaker 5: best lessons I learned, and from ten thousand small businesses.
- 18:19Speaker 4: Once I finished that program, it was like.
- 18:21Speaker 5: A I think it was like a ten month program
- 18:24Speaker 5: where it's like every week everyone you're going and you're you.
- 18:27Speaker 4: Know, you kind of put together a new business plan.
- 18:30Speaker 5: So it was a great way for me to kind
- 18:31Speaker 5: of look internally where I was and where I wanted
- 18:33Speaker 5: to go. And once that program ended, I joined Vistage,
- 18:39Speaker 5: which also was another CEO round table that gave me
- 18:42Speaker 5: other valuable insight from different types of CEOs that I
- 18:46Speaker 5: had been.
- 18:46Speaker 4: Exposed to ten thousand small businesses.
- 18:49Speaker 5: So I felt like it was a huge eye opener
- 18:52Speaker 5: for me to be finally around my peers and people
- 18:55Speaker 5: that could understand some of the challenges I had gone through.
- 18:58Speaker 4: Just kind of growing a business is and why I
- 19:02Speaker 4: say psychology over a business is.
- 19:04Speaker 5: I learned that going through these programs, a lot of
- 19:07Speaker 5: my intuition is innate and and I don't need a
- 19:12Speaker 5: business program for it. Maybe I would have benefited from
- 19:15Speaker 5: certain language and finances that I could have been, you know,
- 19:19Speaker 5: just a.
- 19:19Speaker 4: New vocabulary that I could have had the.
- 19:21Speaker 5: Right terms for, but I recognized that a lot of
- 19:24Speaker 5: my intuition was far more valuable than what.
- 19:28Speaker 4: I would have actually got out of the business class.
- 19:29Speaker 5: But the psychology and what makes people tick, Now that's
- 19:33Speaker 5: something I realized that I'm like, you know, if I
- 19:36Speaker 5: would have known maybe I was going to run a business,
- 19:39Speaker 5: I would have paid a lot more attention in college
- 19:41Speaker 5: to my psychology costs.
- 19:44Speaker 1: Well, just to that end, Geraldine, I mean, that's part
- 19:46Speaker 1: of the reason why I created Steward your business. And
- 19:48Speaker 1: even when I was working with Angela Bargas, you know,
- 19:51Speaker 1: I recognize my strength was a little bit more on
- 19:53Speaker 1: the people side. And people so there's different areas in people,
- 19:55Speaker 1: different strengths of systems and processes. And it's not bad
- 19:59Speaker 1: or good. It's just matter of getting everybody in the
- 20:01Speaker 1: right spot right And and and I think both of you
- 20:03Speaker 1: what I I know both of you, you're both visionaries.
- 20:06Speaker 1: You're both people that could see, uh something in the future,
- 20:09Speaker 1: what could be. And it's not that I think some
- 20:12Speaker 1: people will come that more naturally than others. And and
- 20:15Speaker 1: so I think that is a gift of seeing what
- 20:17Speaker 1: could be, what you guys have created, and people catch
- 20:20Speaker 1: on to that and they're like, I want to help
- 20:22Speaker 1: you do that. Don't ask me to create the vision,
- 20:23Speaker 1: but I'll help you implement the vision right, you know,
- 20:27Speaker 1: and so that you guys were able to see that
- 20:30Speaker 1: I call it, I call it the pioneer voice, but
- 20:32Speaker 1: somebody that's charting ahead, creating the path right for people
- 20:35Speaker 1: to follow behind you. And that's one of the things
- 20:38Speaker 1: that drew me to when I came to Vargas, because
- 20:40Speaker 1: I saw what Angela had created in the platform that
- 20:42Speaker 1: she said, and I could step into this space confidently,
- 20:46Speaker 1: and I was really appreciative of that. I think a
- 20:49Speaker 1: lot of people that are not business owners and have
- 20:54Speaker 1: maybe more an employee mindset. I'm not saying this derogatory,
- 20:57Speaker 1: they just don't understand what has gone in. They're just
- 20:59Speaker 1: a lack of awareness and understanding what it took to
- 21:01Speaker 1: get you to this point, into this place, all the
- 21:04Speaker 1: energy and focus and like you said, the investment of time, Geraldly,
- 21:08Speaker 1: like you said, and I want business owners to hear
- 21:11Speaker 1: this because sometimes I say, oh, I don't have enough time,
- 21:13Speaker 1: or it's going to cost me some money or whatever
- 21:15Speaker 1: it's like. But you know that what you said, not
- 21:18Speaker 1: being alone, having perspective, understanding, and not being isolated, you know,
- 21:22Speaker 1: I think is to me, especially as a business owner
- 21:26Speaker 1: now myself is really refreshing and encouraging and helps me
- 21:30Speaker 1: keep going, you know when things are tough.
- 21:32Speaker 5: Yeah, and just before we transition, Angela, just on the
- 21:36Speaker 5: time factor. I mean I can tell you from where
- 21:38Speaker 5: I am now versus where I was.
- 21:41Speaker 4: I mean, you basically end up working seven days a
- 21:44Speaker 4: week whether you like it.
- 21:45Speaker 5: Or not, and your brain is always turning because you know,
- 21:49Speaker 5: you take the risk, whether it's financial or any troubleshooting
- 21:54Speaker 5: personal issues and companies and these things, or you know,
- 21:58Speaker 5: making sure your clients stay.
- 21:59Speaker 4: Happy, and these things keep you up at night all
- 22:02Speaker 4: the time.
- 22:03Speaker 5: So I feel like it was a seven day week
- 22:05Speaker 5: job that now that I'm not working, it took my
- 22:08Speaker 5: brain like three months for me to stop dreaming about
- 22:12Speaker 5: work and thinking about work. I mean, it is something
- 22:15Speaker 5: that really consumes you when you own the business, because
- 22:18Speaker 5: you can't just go home and turn it off. You know,
- 22:21Speaker 5: if something happens after hours, it comes back to.
- 22:24Speaker 4: You to solve those issues.
- 22:27Speaker 5: So the time factor, it's like, Angela could probably do
- 22:30Speaker 5: the math better than I can, but sometimes you make
- 22:32Speaker 5: an ease.
- 22:32Speaker 4: On the dollar.
- 22:37Speaker 2: Yeah.
- 22:38Speaker 6: Yeah, well, and I think that's the you know, the
- 22:42Speaker 6: point that sometimes is missed. I think there's a perception
- 22:45Speaker 6: of just like well that the getting time away or
- 22:53Speaker 6: recognizing you know, I think your vision is what pulls
- 22:56Speaker 6: you forward and through the other challenges that you face.
- 23:01Speaker 6: And I think that that, David, is one of the
- 23:03Speaker 6: biggest things that I learned with you and I and
- 23:06Speaker 6: working together, because when we stopped working together, there was
- 23:09Speaker 6: a kind of this unspoken yet David and I think
- 23:13Speaker 6: we spoke about it a lot with where David's strengths were,
- 23:15Speaker 6: and I really did lean on those for him where
- 23:18Speaker 6: he built the team and created the connections. And my
- 23:21Speaker 6: strengths have always been in finance and you know, kind
- 23:25Speaker 6: of looking at the bigger picture piece and it's not
- 23:29Speaker 6: that I'm missing something because it takes the team, so
- 23:33Speaker 6: we don't all have it all. And I think that's
- 23:36Speaker 6: the impact that it can have, is when you're starting
- 23:39Speaker 6: to put your team together, if you have some folks
- 23:42Speaker 6: that are while I am the best, and I'm the
- 23:44Speaker 6: best at this and I should be the best at
- 23:46Speaker 6: everything else, all of a sudden stops working together to
- 23:51Speaker 6: maybe build that same vision. And so I do know
- 23:54Speaker 6: that that has been something that you know now that
- 23:57Speaker 6: I'm seeing and going through transitions of leaders within the
- 24:02Speaker 6: company and kind of where you know, you can still
- 24:05Speaker 6: have your vision for your company, but how it can
- 24:09Speaker 6: be impacted and sometimes even derailed by certain folks that
- 24:14Speaker 6: have a different vision that came to your you know,
- 24:17Speaker 6: came along onto your ride for a totally different reason
- 24:21Speaker 6: that you weren't as clear. And I think you know,
- 24:24Speaker 6: back to Geraldine's point that being around other business owners
- 24:28Speaker 6: sometimes just helps you formulate your vision a little bit better.
- 24:32Speaker 6: It makes you understand that, you know, other folks do
- 24:35Speaker 6: have those same problems.
- 24:37Speaker 2: But your problems are sometimes unique for yourself too, And
- 24:41Speaker 2: you know, and in growth and how you grow, so.
- 24:44Speaker 6: I think you know, David, we had we had two
- 24:46Speaker 6: experiences and we worked together with huge growth, keep that growth,
- 24:50Speaker 6: keep keeping up with being able to bring enough talented people,
- 24:53Speaker 6: and then all of a sudden you find that there's
- 24:55Speaker 6: new problems. And I think that's the biggest thing that
- 24:57Speaker 6: I've learned in business is that every time you almost
- 25:02Speaker 6: have to have a stomach for just problem solving, because
- 25:05Speaker 6: there isn't a life solved this And now I've got
- 25:08Speaker 6: three weeks with no problems.
- 25:11Speaker 2: Just keep coming.
- 25:12Speaker 6: I think that that's something that I have found now
- 25:16Speaker 6: in asking and working with you know, new leaders and
- 25:20Speaker 6: starting to look at what you know. Kind of the
- 25:22Speaker 6: next phase of bargus looks like it's asking more what's
- 25:25Speaker 6: your appetite for, you know, for having to be the
- 25:29Speaker 6: problem solve or being the person that they come to
- 25:32Speaker 6: and you don't know how you're going to solve it,
- 25:35Speaker 6: and sometimes it can feel you know, insurmountable. And I
- 25:38Speaker 6: think that is where the business groups or you know,
- 25:41Speaker 6: having business coaches, all of those things become very helpful
- 25:44Speaker 6: because sometimes somebody has already gone through it, or you
- 25:48Speaker 6: know sometimes too and you know, Geraldine, you can you know,
- 25:51Speaker 6: of course share your story on what it was like
- 25:53Speaker 6: to go through a sale.
- 25:54Speaker 2: But all of that is you don't know it until
- 25:57Speaker 2: you know it.
- 25:58Speaker 6: You know, it's kind of like I don't know what
- 25:59Speaker 6: it broke, and arm feels like until it's broken, and
- 26:01Speaker 6: then you're like, oh, I remembered. You know, those are
- 26:05Speaker 6: those things that and then you know it heals and
- 26:09Speaker 6: you move on and you kind of go what, you know,
- 26:12Speaker 6: what what's next, and then the next time you're kind
- 26:14Speaker 6: of like, oh, that's actually not that big a deal.
- 26:17Speaker 6: It's so I think those are big pieces in any
- 26:21Speaker 6: type of leadership growth also is that I think that
- 26:24Speaker 6: is what I find is setting apart. I think if
- 26:27Speaker 6: folks like not you know, to not have a lot
- 26:29Speaker 6: of change, I think, you know, and again back to
- 26:33Speaker 6: the team, and you need all of our personalities in
- 26:36Speaker 6: the world.
- 26:36Speaker 2: You need them.
- 26:37Speaker 6: That's part of companies that it's a huge component. But
- 26:40Speaker 6: you also need to ask fish to climb trees. You
- 26:44Speaker 6: have to not try to push somebody into management or leadership.
- 26:49Speaker 2: And I'd say that one of my biggest misunderstandings and
- 26:53Speaker 2: growing a business was.
- 26:54Speaker 6: That was because I was like, well, of course they
- 26:58Speaker 6: want another opportunity. Of course they want to take on
- 27:01Speaker 6: that step, because I wasn't given that opportunity at the
- 27:04Speaker 6: first firm that I worked at. But that isn't always
- 27:07Speaker 6: the case. And I think getting clear with folks on
- 27:11Speaker 6: what they want and what their path looks like, and
- 27:15Speaker 6: then making sure you really have some you know, folks
- 27:17Speaker 6: that you know, enjoy that leadership piece. And because each
- 27:21Speaker 6: phase of growth is going to have just a whole
- 27:23Speaker 6: new set of challenges.
- 27:25Speaker 1: And yeah, I want to touch based on that. Angela,
- 27:28Speaker 1: maybe have you talked about this in the jail, because
- 27:31Speaker 1: you know, you're you know, ten plus years successfully. I
- 27:37Speaker 1: mean that's pretty successful. Business will last ten plus years
- 27:40Speaker 1: both of you, both of you been able to do this.
- 27:43Speaker 1: And and angel I remember when I came and started
- 27:45Speaker 1: working with you, and I think twenty eighteen, I think
- 27:47Speaker 1: you're one of your goals, I want to make a
- 27:49Speaker 1: million in revenue at least, that was one of the goals.
- 27:51Speaker 1: Like I want to do that, right and so and
- 27:54Speaker 1: so there's no there's a business life cycle, and there
- 27:59Speaker 1: are certain things that happened along the life cycle, like
- 28:01Speaker 1: so you said, so that is one thing, and then
- 28:03Speaker 1: but getting at two million, three million, five million, whatever,
- 28:07Speaker 1: there's different problems that occur along that. And one thing
- 28:10Speaker 1: that you and I I found with you and Gerald
- 28:14Speaker 1: did you have to talk about this too, is that
- 28:15Speaker 1: we kept having to at that point in the in
- 28:17Speaker 1: the game of re almost resetting our roles and responsibilities
- 28:21Speaker 1: about every six to twelve months ish of like, Okay,
- 28:24Speaker 1: well there's new issues and new things, and now what
- 28:26Speaker 1: I was doing previously, I got a pivot from that
- 28:29Speaker 1: and I've got to move to these new problems. And
- 28:31Speaker 1: so in the environmental consulting space or any younger business,
- 28:35Speaker 1: I would say it's in that kind of growth spurt
- 28:38Speaker 1: and sometimes it can be done in a shorter period
- 28:40Speaker 1: of time, just depends, but you know, having to be
- 28:43Speaker 1: aware of that and adjust, like you're saying, Angela, and
- 28:48Speaker 1: you know, again not being ins like what you said, Geraldine,
- 28:51Speaker 1: looking outside of yourself whatever that might be, whether it
- 28:53Speaker 1: be visage or ten thousand you know, businesses or you know,
- 28:57Speaker 1: talking with Angelaine, you and I at the time, we
- 28:59Speaker 1: had different consultants that were coming in and guiding us
- 29:02Speaker 1: a perspective that just you know how important that it
- 29:06Speaker 1: was and to continue to you know, look for support
- 29:10Speaker 1: outside of yourself along those journeys and again to sign
- 29:14Speaker 1: out what's working, what's not working, What do we keep
- 29:16Speaker 1: that's actually really healthy and good and one of the
- 29:18Speaker 1: things that we need to let go of. And I
- 29:21Speaker 1: think that's a I'm reading this great book right now,
- 29:24Speaker 1: you guys might have read a ten X is used
- 29:25Speaker 1: than two X. But this idea of letting the eighty
- 29:27Speaker 1: percent go, that was that that won't get you to
- 29:30Speaker 1: the next twenty percent of that next level that you
- 29:32Speaker 1: need to get to, right and having a team that
- 29:36Speaker 1: comes alongside you, And that's my passion, you guys know,
- 29:38Speaker 1: as through your business is like building that leadership team
- 29:40Speaker 1: underneath you. Because what I found, and you guys could
- 29:42Speaker 1: speak this is as I've done this and talk with
- 29:44Speaker 1: more business owners, they can feel almost that they've created
- 29:47Speaker 1: a prison themselves. Not by design, they didn't want to,
- 29:50Speaker 1: but they've created that for themselves. Because now I'm stuck
- 29:53Speaker 1: and I haven't built a team that can take and
- 29:55Speaker 1: carry the vision on.
- 29:56Speaker 3: For me, and and really, you know, how do I
- 29:59Speaker 3: how do I do that successfully?
- 30:01Speaker 1: So maybe I'll start with you and a little bit
- 30:02Speaker 1: of talking about the journey kind of something up to
- 30:05Speaker 1: now as you talk a little bit about it, and
- 30:06Speaker 1: then come to you Geraldine about the life cycle of
- 30:09Speaker 1: the business.
- 30:11Speaker 6: Yeah, I think those are you know, as far as
- 30:13Speaker 6: there are clear revenue steps. And it's so funny because
- 30:17Speaker 6: I was talking to one of our current leaders at
- 30:20Speaker 6: Argus about it yesterday and just I was joking because
- 30:23Speaker 6: some of the challenges that we're having now one, I
- 30:26Speaker 6: couldn't even father them at a million, and then the
- 30:29Speaker 6: problems that I had in a million, I was teasing like, man,
- 30:32Speaker 6: I'd love to go and talk.
- 30:33Speaker 7: To take those problems, you know, But it was perspective
- 30:38Speaker 7: and experience, right, So once you experience it, and you know,
- 30:42Speaker 7: I think that is why, you know, you know, endurance
- 30:46Speaker 7: sports is a good example too, because it's you don't
- 30:49Speaker 7: always know, and you try it and you get scared
- 30:52Speaker 7: at first, and then all of a sudden you're enjoying
- 30:53Speaker 7: the fear around it and then you're you know, I.
- 30:56Speaker 6: Think that's that's some of that that piece of it
- 30:59Speaker 6: and and so and that's where you know, and David,
- 31:03Speaker 6: you know, we talked.
- 31:03Speaker 2: A lot about that.
- 31:04Speaker 6: We both enjoyed outside not but just collaboration on other
- 31:11Speaker 6: ways that we could do it so that you know,
- 31:13Speaker 6: we aren't just seeing it the one direction that we
- 31:16Speaker 6: we believe that it is. And it's it's interesting that
- 31:19Speaker 6: I find that that's a that's a mindset as well,
- 31:22Speaker 6: and having folks that do that, and you know, and
- 31:25Speaker 6: as as you go into transitions, you know, I think
- 31:28Speaker 6: that you know, I know, for me, I've always wanted
- 31:32Speaker 6: to see an expansion in leadership at Bargas and have
- 31:35Speaker 6: other folks come in, you know, and that's when gerald
- 31:38Speaker 6: Lean's talked about having partners and things like that. That
- 31:40Speaker 6: has always been something that I've wanted to look at,
- 31:43Speaker 6: like what does expanding it look like? But then it
- 31:46Speaker 6: also has to have the right you know, appe type
- 31:49Speaker 6: for business ownership. You know, you shift from knowing for
- 31:54Speaker 6: sure you're going to have a paycheck every two weeks
- 31:56Speaker 6: to possibly having to take a line out on your
- 31:59Speaker 6: home to make payroll for everyone else.
- 32:02Speaker 2: You know, So just those those things shift, and.
- 32:05Speaker 6: Again you have to believe and not to know, you know,
- 32:07Speaker 6: we're doing the right things. We're you know, we're protecting
- 32:11Speaker 6: both our finite and you know resources, and that those
- 32:16Speaker 6: are the things and and even just and ones that
- 32:19Speaker 6: aren't you know, as far as those it's just important
- 32:23Speaker 6: to kind of keep in mind like what the business
- 32:25Speaker 6: does as a whole, and then how do you make
- 32:28Speaker 6: sure that you can take care of the people that
- 32:30Speaker 6: are working with you, and so all of that, you know,
- 32:33Speaker 6: kind of changes. And I think that that's the piece
- 32:35Speaker 6: where I've always tried to increase and have additional benefits
- 32:38Speaker 6: and making sure that we have some of that piece.
- 32:41Speaker 6: But then I have to have people at the firm
- 32:44Speaker 6: then that also do the nurturing piece that still need
- 32:46Speaker 6: as well. So I think sometimes as leader they expect
- 32:51Speaker 6: folks to do all of you know that that leader
- 32:54Speaker 6: must do all of those pieces.
- 32:56Speaker 2: And that isn't the case.
- 32:58Speaker 6: That isn't fair to ask one human and to do anything,
- 33:00Speaker 6: just like you wouldn't ask your staff. So I think
- 33:02Speaker 6: that's a lot of what I've found with you know,
- 33:05Speaker 6: the different sizes, the expectations from leadership. I think that
- 33:09Speaker 6: also the changes also from you know, what you do
- 33:13Speaker 6: from coming from the field and managing projects is very
- 33:16Speaker 6: different when you shift your role into more of that
- 33:19Speaker 6: executive space and having to manage the firm finances or
- 33:23Speaker 6: your department finances and manage the people that are now
- 33:27Speaker 6: managing the people that are doing the work and do
- 33:29Speaker 6: they have everything they need and all of the safety
- 33:32Speaker 6: parts and components. Because you're now managing risk, you're not
- 33:36Speaker 6: managing the projects, So that shifts, and as you grow,
- 33:40Speaker 6: you need more manager people to kind of manage the
- 33:45Speaker 6: teams and growth.
- 33:46Speaker 1: Absolutely, yeah, Geraldine, what about your journey of the life
- 33:51Speaker 1: cycle of the business.
- 33:52Speaker 5: There, I just want to touch on what Angela finished
- 33:56Speaker 5: off on, because I think you know, should talked about
- 34:00Speaker 5: giving opportunities to people and bringing people into management and
- 34:04Speaker 5: all those things, and I think something that is challenging
- 34:07Speaker 5: across especially consulting in the environmental world, is that you
- 34:11Speaker 5: have these really smart scientists and they go into this
- 34:15Speaker 5: field because of their passion. But what we've all learned
- 34:19Speaker 5: is the way to move up is you end up
- 34:22Speaker 5: in management right and you move farther from per se
- 34:26Speaker 5: to technical work that you used to love or be
- 34:28Speaker 5: passionate about, or digging them fossils or being in the
- 34:31Speaker 5: field as a biologist. And so I think that's something
- 34:35Speaker 5: that becomes very difficult because somebody wants to growth the opportunities,
- 34:41Speaker 5: but putting them in a management position isn't always the
- 34:45Speaker 5: right direction. And it gets much harder with a smaller
- 34:49Speaker 5: firm than a large firm because in a small firm
- 34:52Speaker 5: you end up wearing a lot of different hats. No
- 34:55Speaker 5: matter what level in the company you're at, you end
- 34:58Speaker 5: up crossing some boundary.
- 35:01Speaker 4: And I think in a bigger firm, if.
- 35:03Speaker 5: You wanted only a technical trajectory, you can go that way,
- 35:07Speaker 5: and I find a smaller firm it's much more challenging
- 35:11Speaker 5: to keep votes just in technical, especially if they fought
- 35:14Speaker 5: that trajectory to move up. And I think consulting has
- 35:18Speaker 5: done a huge injustice sometimes in promoting people to their
- 35:23Speaker 5: point of what I would say the Peter principle, right,
- 35:27Speaker 5: And it's not that that person isn't capable or smart,
- 35:30Speaker 5: it's just that was the only trajectory up and now
- 35:33Speaker 5: they're not as successful personally because of how the industry
- 35:38Speaker 5: moves people of So it's just something that I've learned
- 35:41Speaker 5: and definitely observed as a small business owner that was
- 35:45Speaker 5: really challenging is taking these really smart people and putting
- 35:50Speaker 5: them in these other positions that they really weren't well
- 35:53Speaker 5: trained for. And I know Angela had done an excellent
- 35:57Speaker 5: job of sending people.
- 35:58Speaker 4: To project management program and things like that.
- 36:01Speaker 5: So she definitely took initiative, and I did that through
- 36:05Speaker 5: some of our mentor proge programs that we had participated.
- 36:09Speaker 5: But still, like, you know, some people are really good
- 36:12Speaker 5: at just working away and doing their reporting and that's happy,
- 36:16Speaker 5: but now you add the managing a person, or you
- 36:19Speaker 5: add the finances, and it's it's a whirlwind.
- 36:23Speaker 1: Sometimes no, absolutely, Geraldine. And it's interesting because now I've
- 36:27Speaker 1: worked got to work with other business owners and it's just,
- 36:31Speaker 1: you know, I have a gentleman that does a completely
- 36:33Speaker 1: different business and he has you know, you know, salespeople,
- 36:36Speaker 1: and they're really good at sales. But then you promote
- 36:39Speaker 1: them to sales manager and they're they're struggling. They're they're
- 36:42Speaker 1: struggling with that. So management is a totally different skill set,
- 36:46Speaker 1: I agree with you. Uh, and some people are are
- 36:48Speaker 1: better suited or adaptable or coachable than others, right, and
- 36:53Speaker 1: then it's not and then you have the management and
- 36:55Speaker 1: then on top of management. Then I had to learn
- 36:57Speaker 1: this years ago, even before I started working the handle.
- 36:59Speaker 1: There's difference between management and leadership as well, and that's
- 37:03Speaker 1: a whole another thing, right, And so.
- 37:07Speaker 2: Well, I think that's a good point.
- 37:09Speaker 6: You know, I think that folks can see themselves as
- 37:13Speaker 6: great managers and you know, have great rapport with their staff,
- 37:17Speaker 6: and then they'll struggle with the leadership piece or they're
- 37:21Speaker 6: not coachable, and so there sometimes see that there are
- 37:25Speaker 6: opportunities to create good relationships or that they you know,
- 37:29Speaker 6: they built teams, but it has to go builth directions.
- 37:34Speaker 6: When you're in management and in leadership, you have to
- 37:36Speaker 6: be able to to kind of do those those.
- 37:39Speaker 2: Two pieces with it. And I think that's that you.
- 37:42Speaker 6: Know the piece and I also have learned you and
- 37:45Speaker 6: really recognizing that it is one hundred percent okay and
- 37:49Speaker 6: in fact, a good thing. If you are clear that
- 37:52Speaker 6: you want to stay on the technical track, that is fantastic.
- 37:56Speaker 6: I think sometimes then too, folks then say, but I
- 37:59Speaker 6: want to also make these other salaries or I want
- 38:02Speaker 6: to move up. And I think some of the challenges
- 38:04Speaker 6: with that are that comes outside of your forty hour
- 38:08Speaker 6: work week. You know, those are because you're keeping your
- 38:11Speaker 6: clients having you're planning and doing all these other things
- 38:13Speaker 6: outside of that time. And I think that that's something
- 38:17Speaker 6: that gets missed. You can offer a work life balance
- 38:20Speaker 6: for many of your staff, but at the leadership level,
- 38:24Speaker 6: you're you're always doing something different. So back to you
- 38:27Speaker 6: know what Geraldine said, it's you know, my job isn't
- 38:31Speaker 6: you know? I've not had a seven or non seven
- 38:34Speaker 6: day work week, you know, and I don't know how long.
- 38:37Speaker 6: And that's okay from you know, a certain space and
- 38:41Speaker 6: it works for some people. And I think that's when
- 38:43Speaker 6: people also need to recognize that it might not work
- 38:45Speaker 6: for them.
- 38:46Speaker 1: M Well, both of you guys speak to this too,
- 38:50Speaker 1: because I think there's a and this is not right
- 38:52Speaker 1: or wrong, it's just a different mindset and understanding of
- 38:57Speaker 1: kind of a transaction, like a transactional versus his mindset.
- 39:00Speaker 1: And one of the things I Angela, when I came
- 39:02Speaker 1: to work with you was this give before you get modeled,
- 39:05Speaker 1: like I want to create value. I want to participate.
- 39:06Speaker 1: I want to give, not it's not it's not trantertractional.
- 39:10Speaker 1: And there's a lot of people that's just like I'm
- 39:11Speaker 1: going to do my little time and that's okay. You know,
- 39:14Speaker 1: I'm gonna do my check in check and they want
- 39:16Speaker 1: to set in that in that space. It's just being
- 39:18Speaker 1: really clear if that's you know, but you sometimes people
- 39:22Speaker 1: like you said, Angela, are kind of torn like, well,
- 39:24Speaker 1: I want this, but I only but I but I
- 39:25Speaker 1: really only want to and this. But at the end
- 39:28Speaker 1: of the day, I just want to be transactional. I
- 39:29Speaker 1: want to count for my fifteen minutes in and out
- 39:31Speaker 1: and if you're going, I'm gonna charge you another fifteen
- 39:33Speaker 1: minutes if I have to whatever. Right, So it's a
- 39:35Speaker 1: tit for tat thing instead of saying, like, how do
- 39:37Speaker 1: we help each other? And so maybe just speak to
- 39:39Speaker 1: the to the mindset of how you know somebody that
- 39:43Speaker 1: you know, you guys have seen me successful in your
- 39:46Speaker 1: mind of from moving up from that technical manager to
- 39:49Speaker 1: leadership where have you seen that mind shift? You know,
- 39:54Speaker 1: understanding now Gerald, you know you want to start first,
- 39:58Speaker 1: or just thoughts there.
- 40:00Speaker 5: I mean, I think you see a mind shift when
- 40:03Speaker 5: you get the right person, the right leader in place,
- 40:07Speaker 5: and they recognize that all of a sudden there's a
- 40:10Speaker 5: team that they're responsible for, and when that team works
- 40:15Speaker 5: and it's a well oiled machine, it's it's a very
- 40:19Speaker 5: good place I think for that leadership. And I think
- 40:23Speaker 5: they recognize when that's in place and that's moving, how
- 40:28Speaker 5: valuable their leadership role is into making that happen.
- 40:32Speaker 4: Sometimes to get.
- 40:33Speaker 5: That machine that well oiled, you know, it takes a
- 40:37Speaker 5: lot of effort, a lot of understanding. I felt like
- 40:42Speaker 5: even for when I was at Faval Solutions, we did
- 40:45Speaker 5: some strategic planning to really change and get people more
- 40:50Speaker 5: into mail en up upper management responsibilities and leadership responsibilities.
- 40:57Speaker 4: And sometimes you have to.
- 40:58Speaker 5: Be vulnerable and listen to things that you don't want
- 41:01Speaker 5: to hear, and it can be very difficult. But I
- 41:06Speaker 5: think if you're able to overcome that vulnerability and step
- 41:12Speaker 5: aside and listen a lot of times.
- 41:14Speaker 4: You can make some pretty big strides with your team
- 41:17Speaker 4: and step forward.
- 41:19Speaker 5: Because when we did the strategic planning, and this kind
- 41:23Speaker 5: of ties a little bit in the trajectory of the business. Well,
- 41:26Speaker 5: I mean, the environmental consulting industry has been a challenge
- 41:31Speaker 5: for I would say what at least five, maybe going
- 41:34Speaker 5: on ten years to find staff right and the staff.
- 41:39Speaker 4: That you need at the level that you need it, because.
- 41:42Speaker 5: Our industry has been really really busy with regulations, construction,
- 41:49Speaker 5: you know, meeting, infrastructure needs, all of those things. And
- 41:54Speaker 5: we saw a huge uptick in work, but there wasn't
- 41:57Speaker 5: an uptick in the number of people available. And we
- 42:00Speaker 5: when we went through this strategy planning to allow more
- 42:03Speaker 5: people to take on those leadership responsibilities, we actually saw
- 42:07Speaker 5: an increase in productivity without changing staff. So so there's
- 42:12Speaker 5: there's something to be said if you can make that
- 42:15Speaker 5: transition to the right people at the right time and
- 42:18Speaker 5: the people that they're with and how they work together.
- 42:22Speaker 5: So I think it's a tough topic, but it's it's
- 42:27Speaker 5: it's possible and and but it could take one wrong person,
- 42:32Speaker 5: even on that team, to kind of derail the whole
- 42:36Speaker 5: thing as well. You know. It's I think we've all
- 42:43Speaker 5: heard the saying right, higher, higher, slow, fire fast, and
- 42:47Speaker 5: I think one of the worst jobs that I ever
- 42:50Speaker 5: had to do.
- 42:51Speaker 4: Is fire people.
- 42:52Speaker 2: And I don't care.
- 42:54Speaker 4: It never got easy no matter what the situation was.
- 42:58Speaker 5: However, somebody's railing a team, sometimes you do have to
- 43:02Speaker 5: take these extremes avenues to to kind of resteer and
- 43:06Speaker 5: correct the ship on put the ship back on course.
- 43:11Speaker 3: Yeah.
- 43:11Speaker 6: Absolutely, yeah, And I think, you know, to the point,
- 43:15Speaker 6: I've been only taking you know, one or you know,
- 43:17Speaker 6: just a couple of people that that debrail it. You know,
- 43:20Speaker 6: it's and I did take a different route than than
- 43:23Speaker 6: Gerald and I, you know, have brought in business coaches
- 43:25Speaker 6: for the year, you know, for years now and trying
- 43:28Speaker 6: to get a leadership team to gel and work well
- 43:32Speaker 6: together and to benefit from that shift when you get
- 43:36Speaker 6: a great and well functioning leadership team. Yes, And what's
- 43:40Speaker 6: been interesting is that, you know, David, you and I
- 43:43Speaker 6: had a lot of energy when we were working together,
- 43:45Speaker 6: and then we started bringing other folks and and it's
- 43:48Speaker 6: interesting now and looking in hindsight of what those questions
- 43:51Speaker 6: would have been as.
- 43:52Speaker 2: Far as what we're seeing leadership asks.
- 43:54Speaker 6: These are are this is our mindset because it's back
- 43:58Speaker 6: to the technical piece pieces. So hard to find these
- 44:01Speaker 6: technical experts and then I believed, well, if I bring
- 44:05Speaker 6: in coaches, I can teach them the leadership piece or
- 44:08Speaker 6: the management and that in some cases.
- 44:11Speaker 2: And you know, it wasn't fair, you know, and maybe
- 44:14Speaker 2: they thought, you know, that they wanted it.
- 44:15Speaker 6: And and I think that the more open you are
- 44:18Speaker 6: to being coached, and the more open you are to
- 44:20Speaker 6: being having those hard things, like Geraldine said, reflected to you,
- 44:24Speaker 6: so that you can continue to keep improving. And that's
- 44:29Speaker 6: where you know, I've even seen a shift in you know,
- 44:32Speaker 6: maybe the coaches I've worked with or the.
- 44:34Speaker 2: Team that I've worked with.
- 44:35Speaker 6: And then the other thing now that we're finding with
- 44:38Speaker 6: our team now is that we meet once a month
- 44:40Speaker 6: in person, and we wouldn't be as close as we
- 44:45Speaker 6: are now had we not started to make that investment
- 44:49Speaker 6: because working together to solve all of these challenges that
- 44:53Speaker 6: we have and to now bring in the different perspectives
- 44:57Speaker 6: so that you're back to now looking at what is
- 45:01Speaker 6: the best way we as a leadership team can solve
- 45:03Speaker 6: these problems versus a blaming kind of victim mindset that
- 45:09Speaker 6: it is just the person at the helm.
- 45:10Speaker 2: On why we crashed, and.
- 45:13Speaker 6: And so it's yeah, you know, I think it's it's
- 45:16Speaker 6: an interesting place to go to, you know, just to
- 45:18Speaker 6: use a sailing analogy, like if it is just the
- 45:20Speaker 6: person at the helmet, it's actually, no, you need a crew.
- 45:23Speaker 3: Because if you're about.
- 45:23Speaker 6: To cash crash the boat, there's a lot of work
- 45:26Speaker 6: to be done to stop the boat from crashing. About
- 45:29Speaker 6: vendors out to help or are you going to just
- 45:33Speaker 6: point at the person at the helmet and say, I
- 45:35Speaker 6: hope the wind goes the right direction. So those are
- 45:38Speaker 6: things that you know when people are going to maybe
- 45:41Speaker 6: if they're watching this and art in leadership and yet
- 45:44Speaker 6: wanted to be in leadership, it's you know, recognizing that
- 45:47Speaker 6: your job shifts quite a bit and knowing the technical
- 45:50Speaker 6: is important. But like what I found in working with you, David,
- 45:55Speaker 6: the ability to grow a team and maybe having more
- 45:58Speaker 6: technical experts as a part of your team if it's
- 46:01Speaker 6: not the space that you're coming from or in ability
- 46:05Speaker 6: is something to look at. Is I think people are
- 46:08Speaker 6: trying to grow firms.
- 46:11Speaker 1: Yeah, there's a colleague that there's a book you're hiring
- 46:15Speaker 1: for for attitude or hiring for people that are coachable,
- 46:18Speaker 1: that appreciate that you know that can like you're saying,
- 46:21Speaker 1: Angela I mean there's people can learn certain skills and
- 46:24Speaker 1: of course sometimes you know, we all need those. We
- 46:27Speaker 1: need those folks, absolutely no doubt. But you know, working
- 46:34Speaker 1: collaboratively understanding how we can appreciate all the differences, you know,
- 46:39Speaker 1: I think is super important. I think both of you
- 46:42Speaker 1: have spoke to you know, the strategic planning, which not
- 46:46Speaker 1: everybody does. But looking at these things and again casting
- 46:49Speaker 1: the vision, and it's not just one it's not just
- 46:51Speaker 1: one time. It's an ongoing thing like you said, Angela.
- 46:54Speaker 1: It's not like, oh, we're just going to be once
- 46:55Speaker 1: a year and that's it. It's like every month or
- 46:57Speaker 1: whatever the frequency is, to continue you to remind people
- 47:02Speaker 1: this is what we're about.
- 47:03Speaker 3: I feel like the.
- 47:05Speaker 1: Companies that get this and really it's infused in their culture.
- 47:09Speaker 3: You see.
- 47:09Speaker 1: You see how healthy that is to me when you
- 47:12Speaker 1: see Unfortunately, when you see, uh, there's a purpose you
- 47:15Speaker 1: know there. You know, unions have been around for a
- 47:18Speaker 1: long time and you know, and they serve a purpose.
- 47:21Speaker 1: But ideally, you know, you don't have to go to
- 47:23Speaker 1: war and have this this antagonistic relationship with your employer
- 47:27Speaker 1: if you if you can, you know, see the greater
- 47:29Speaker 1: vision and we win together as opposed it's us against you.
- 47:33Speaker 3: You're you're this side where this side.
- 47:35Speaker 1: It's like to me, that's that's you know, not a
- 47:38Speaker 1: way to run a business, not a way to run
- 47:40Speaker 1: a life. But you know, but there's a mindset you
- 47:42Speaker 1: have to have a mindset shift of understanding right are
- 47:45Speaker 1: we are we is this we're going to win together?
- 47:48Speaker 1: Or is this like you're winning, I'm losing kind of
- 47:51Speaker 1: a thing. Gerald And you have come on, I think.
- 47:54Speaker 5: David, like one a point you bring up, which is
- 47:56Speaker 5: something that I experienced a lot and very surprised, and
- 48:02Speaker 5: I think oftentimes people view because you're the CEO and
- 48:06Speaker 5: you're the head of the business, as this.
- 48:07Speaker 4: Like scary person. And what I found in my.
- 48:13Speaker 5: Career is how unfortunate is that people were not willing
- 48:16Speaker 5: to always come and.
- 48:17Speaker 4: Talk to you and just have a conversation.
- 48:20Speaker 5: And those conversations can when you open that door for
- 48:24Speaker 5: a conversation, what can come out of it is amazing,
- 48:29Speaker 5: you know, whether like you end up being in alignment
- 48:32Speaker 5: with that person or not. But rather than making an
- 48:35Speaker 5: assumption and just walking away, I find more often people
- 48:40Speaker 5: were too scared, unwilling just to come knock on the door.
- 48:45Speaker 4: And say, hey, I need to have a chat. Here's
- 48:48Speaker 4: what I'm thinking about with my career or where I
- 48:51Speaker 4: want to go.
- 48:51Speaker 5: Because the last thing I would ever want is for
- 48:54Speaker 5: somebody to be unsuccessful, and that doesn't necessarily mean working
- 48:59Speaker 5: for me or you know, if their success comes from
- 49:02Speaker 5: somewhere else, I'm going to be super positive and promote
- 49:05Speaker 5: that even if they were my employee at the time,
- 49:08Speaker 5: because to see that person grow and become successful is
- 49:12Speaker 5: way more rewarding than for them to not be able
- 49:15Speaker 5: to open that door and.
- 49:16Speaker 4: Talk to me. And I more often that people were like, oh.
- 49:20Speaker 5: Well I didn't think I could, or you're always too busy,
- 49:24Speaker 5: and that's not true. You make time for things that
- 49:28Speaker 5: are really important, and people were always very important, So
- 49:32Speaker 5: I guess you just I think it's just I say
- 49:35Speaker 5: that because you know, if I could just sit any
- 49:37Speaker 5: of my knowledge is go talk to your supervisors, go
- 49:41Speaker 5: talk to your bosses, and don't be afraid to have
- 49:44Speaker 5: those conversations because you might actually be really surprised. What
- 49:48Speaker 5: could open up as a possibility than thinking you have
- 49:51Speaker 5: to leave this company or change your situation.
- 49:56Speaker 2: Yeah, you could be a part of the solution.
- 49:58Speaker 4: Absolute exactly.
- 50:00Speaker 1: Yeah, I know, Angela. You know, back when I was
- 50:02Speaker 1: working with you, you know, there's a lot of self
- 50:05Speaker 1: and post stories. I think even I had to learn that.
- 50:08Speaker 1: As I would say, like you do, they're like, hey,
- 50:10Speaker 1: I'd be happy to talk with you, and know they
- 50:13Speaker 1: wouldn't take the initiative. And so because they said, well,
- 50:15Speaker 1: you're like you just said, Joey, you're too busy, I'm
- 50:17Speaker 1: not important in that these are their stories.
- 50:19Speaker 3: I wasn't. I wasn't saying this right exactly.
- 50:23Speaker 1: And then and then they can and then in along
- 50:25Speaker 1: those stories they can say, well, you you don't really
- 50:27Speaker 1: care or whatever these narratives are right, instead of like,
- 50:30Speaker 1: why don't we get to the reality, Let's let's come
- 50:33Speaker 1: to the together to seek out We may see things differently,
- 50:37Speaker 1: but at least have the conversation and and and and
- 50:41Speaker 1: have the opportunity to get at the truth rather than
- 50:43Speaker 1: kind of staying in these you know silos.
- 50:47Speaker 5: Yeah, that outcome may be the same, but you never
- 50:50Speaker 5: know unless you have that conversation.
- 50:51Speaker 1: Never unless exactly we're gonna have to do another episode.
- 50:57Speaker 1: I know we're getting coming close to the end of
- 50:58Speaker 1: the time here. I want Angela to you give just
- 51:02Speaker 1: we talked a lot of a lot of different things here,
- 51:04Speaker 1: but I liked I liked your and I'm gonna come
- 51:06Speaker 1: back you one more time at Geraldine.
- 51:08Speaker 3: But as we're wrapping up here, just.
- 51:10Speaker 1: Some things that you know, a key takeaway or thought
- 51:13Speaker 1: Angela that you wanted to share to whether you're a
- 51:15Speaker 1: business owner, whether you're up and cooming leader, just you
- 51:18Speaker 1: know something that hey, in your your journey as a
- 51:20Speaker 1: woman business owner developing bargas that you would just say, hey,
- 51:23Speaker 1: this if I could share this nugget, this gold nugget
- 51:26Speaker 1: with you, this would be you know, really important and
- 51:29Speaker 1: just kind of considering and come back to you, Geraldine.
- 51:31Speaker 1: But just you know, what was was something that's just
- 51:33Speaker 1: been really meaningful, even just recently possibly that just says, hey,
- 51:37Speaker 1: you know, keep at it. Here's something that I've really
- 51:39Speaker 1: learned along the way of your journey.
- 51:42Speaker 2: Yeah.
- 51:43Speaker 6: I think it's going back to that you're on a team, right,
- 51:47Speaker 6: so you if you don't like the team or you
- 51:50Speaker 6: don't like the coach, then go and talk about other
- 51:53Speaker 6: ways that you might be able to do some of
- 51:55Speaker 6: the approaches or the place like I mean, and I
- 51:57Speaker 6: think that's what Geraldine was touching on going and and
- 52:00Speaker 6: talk to people because it's in conversation and it's much
- 52:03Speaker 6: more challenging these days ever since COVID companies are not
- 52:06Speaker 6: in the same location. So you shut you have a
- 52:08Speaker 6: two D conversation, you shut your computer down, and then
- 52:11Speaker 6: you go and tell somebody else what that conversation was about.
- 52:14Speaker 6: So I think the biggest nugget I have is something
- 52:17Speaker 6: that I heard. If you're not willing to say what
- 52:19Speaker 6: you're about to say to the person you're talking about,
- 52:22Speaker 6: then you really need to check yourself on whether or
- 52:24Speaker 6: not you're saying it, because you really can put in
- 52:27Speaker 6: seeds of negativity into your environment and others environments if
- 52:32Speaker 6: you're not really trying to work.
- 52:35Speaker 2: Together and to kind of talk. And I think that's.
- 52:38Speaker 6: What I have found in leaders, is that true leaders
- 52:42Speaker 6: are able to have those candid conversations with each other,
- 52:46Speaker 6: have them to each other even when it's hard, and
- 52:50Speaker 6: they're not running around and having siloed conversations and back doors,
- 52:54Speaker 6: because it'll road a team faster than you can.
- 52:56Speaker 2: It's easy to burn a house down and it's hard
- 52:58Speaker 2: to build it.
- 52:59Speaker 1: Yes, great, great, thank you Angela. All right, Geraldine, here
- 53:04Speaker 1: we're in the last couple of minutes, here last nugget
- 53:06Speaker 1: that you'd like to share with our audio.
- 53:09Speaker 5: I think the things that I loved the most about
- 53:12Speaker 5: running a business was the learning curve is exponential. Considering
- 53:19Speaker 5: you know, my degree was in geology and my master's
- 53:22Speaker 5: geology with an emphasis in paleo. But the learning curve
- 53:25Speaker 5: was exponential, which I kind of valued because it always
- 53:29Speaker 5: kept me on my toes. It kept me, you know,
- 53:33Speaker 5: willing to learn and be open minded to new things,
- 53:36Speaker 5: and being adaptable and the ability to change as the
- 53:40Speaker 5: environment and the world changes. So I think those are
- 53:43Speaker 5: things that I took away from running a business. I
- 53:46Speaker 5: find that a lot of employees don't like change, especially
- 53:50Speaker 5: if you make that change for them. But I think
- 53:52Speaker 5: if you really want to run a business and you
- 53:56Speaker 5: like excitement and you like learning, it's there's a lot
- 53:59Speaker 5: to learn.
- 54:00Speaker 1: There's a lot to learn, and so we're going to
- 54:02Speaker 1: come back and put a pin in it because there's
- 54:04Speaker 1: a lot, a lot more to learn. And I'm so
- 54:07Speaker 1: grateful for both of you being on the podcast here.
- 54:11Speaker 3: Thank you everybody, Thank you Angela, thank.
- 54:13Speaker 1: You Geraldine, thank you for all listening to the Business
- 54:15Speaker 1: round Table podcast. We really appreciate those of you that
- 54:19Speaker 1: are liking and subscribing and following us.
- 54:21Speaker 3: Along on the Business round Table POCUST. We will definitely
- 54:23Speaker 3: have you both back because there's a lot more stipal unpack.
- 54:26Speaker 1: So I just want to say thank you again for
- 54:28Speaker 1: being on the podcast here with me. Yea, David all right,
- 54:33Speaker 1: thank you so much. Thanks everybody for listening. Have a
- 54:35Speaker 1: great day.