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Why Generic AI Isn't Enough for Enterprise | Observe.AI CTO

I had a blast chatting with Jithendra Vepa, CTO and Co-founder of Observe.AI, on The Ravit Show at MongoDB.local Bangalore. Jithendra has a PhD in speech technology and has spent years deep in speech recognition, NLP, and voice AI. He is not someone who got into AI because it became trendy. He has been building domain-specific AI systems long before the current wave, and it shows in how he thinks about the problem.

Here is what we got into.

-- We started with Observe.AI itself. What they are building, what problem they set out to solve, and why it matters for enterprises dealing with customer…

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