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The (Content Moderation) Eras Tour

In a special episode of Ctrl-Alt-Speech, Ben and Mike discuss (with apologies to Tay-Tay) the three eras of content moderation in the media and what comes next.

Their conversation builds on Ben’s essay in the soon-to-be-published Trust, Safety, and the Internet We Share Multistakeholder Insights, a new book looking at the evolution of the Trust & Safety industry and how platform policies decisions are made. The pre-print is available online.

Together, they unpack three distinct phases: The Strange Fascination Era (2003–2015), when newsrooms powered platform growth and treated social media as…

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