Latest / Legacy Living with Dr. Gloria Burgess / Work-Life Harmony | Episode #517

Transcript

Work-Life Harmony | Episode #517 · Legacy Living with Dr. Gloria Burgess

• 0:21
  Speaker 1: Hello, and welcome to today's show, Legacy Living, Make Your
• 0:27
  Speaker 1: Life Count. I'm your host, Dr. Gloria, Gloria Burgess, international
• 0:34
  Speaker 1: leadership expert and trusted advisor. Welcome to Legacy Living, Make
• 0:42
  Speaker 1: Your Life Count. I'm delighted that you joined me today.
• 0:48
  Speaker 1: I want to give a big thank you to those
• 0:50
  Speaker 1: of you listening. And here's a great big shout out
• 0:54
  Speaker 1: to all of you listening around the world. I'm delighted
• 0:57
  Speaker 1: and so grateful that you tuned in. I hope you're
• 1:01
  Speaker 1: enjoying a fabulous day and that you're having a fantastic week.
• 1:06
  Speaker 1: Because you know what? In the grand song of the universe,
• 1:11
  Speaker 1: life is very short. It's short, sweet, and very precious. So,
• 1:18
  Speaker 1: I hope you're making a difference in your own life,
• 1:21
  Speaker 1: because when you do, you also make a difference in
• 1:24
  Speaker 1: someone else's life. Now, a lot of folks want to
• 1:29
  Speaker 1: make their life count for something. And they ask me, Dr. Gloria,
• 1:34
  Speaker 1: how do you do that? Well, it's really very simple.
• 1:38
  Speaker 1: Very simple. You make your life count day by day,
• 1:43
  Speaker 1: step by step, moment by moment, every single day. 365-24-7.
• 1:49
  Speaker 1: That's what Legacy Living Make Your Life Count is all about.
• 1:56
  Speaker 1: Now you can learn more about Legacy Living Make Your
• 1:58
  Speaker 1: Life Count by visiting the Gloria Burgess website. That's GloriaBurgess.com and,
• 2:06
  Speaker 1: as I've mentioned before, If you love to be inspired,
• 2:10
  Speaker 1: you can actually subscribe to my inspirations right on my website.
• 2:14
  Speaker 1: Just scroll down a little bit, look on the right
• 2:17
  Speaker 1: sidebar until you see the place to add your email
• 2:21
  Speaker 1: address to subscribe to my weekly inspirations. It's that simple.
• 2:26
  Speaker 1: Each week, you get a lovely photograph and a short
• 2:29
  Speaker 1: quotation that inspires you. You can also visit me on Facebook,
• 2:35
  Speaker 1: and that's facebook.com forward slash Dr. Gloria Burgess, Ph.D. And
• 2:42
  Speaker 1: the doctor is abbreviated, so it's Dr. Gloria Burgess, Ph.D.
• 2:48
  Speaker 1: You can also check out one of my TED Talks
• 2:50
  Speaker 1: at TED.com. Now today, I want to talk with you
• 2:56
  Speaker 1: about leadership, a topic that is near and dear to
• 3:00
  Speaker 1: my heart. Specifically, we are going to focus on work-life balance.
• 3:08
  Speaker 1: Today I have a very special guest, Danielle Harvey Stinson,
• 3:13
  Speaker 1: and she's going to share a little bit about her
• 3:16
  Speaker 1: work and her leadership journey and how she thinks about
• 3:20
  Speaker 1: work-life balance. So who is Danielle? Well, she wears many,
• 3:26
  Speaker 1: many hats. She's a mom, she's an avid lifelong learner,
• 3:31
  Speaker 1: and she's a very creative soul and a trusted friend
• 3:35
  Speaker 1: and an amazing mentor. In a word, Danielle is an influencer.
• 3:41
  Speaker 1: And to me, she is very inspiring. Danielle is a
• 3:47
  Speaker 1: leader who makes a difference in her own life and
• 3:50
  Speaker 1: in the lives of so many others throughout the world
• 3:54
  Speaker 1: in her work at the University of Southern California. In
• 3:59
  Speaker 1: that work, she works in alumni relations. Now, I met
• 4:05
  Speaker 1: Danielle about 10 years ago when she was looking for
• 4:09
  Speaker 1: a keynote speaker for USC's Women's Alumni Conference. At that time,
• 4:15
  Speaker 1: I was seeking to expand my reach in terms of
• 4:18
  Speaker 1: impacting more women leaders, and when I heard Danielle talk
• 4:22
  Speaker 1: about her work at USC, she was absolutely in love
• 4:27
  Speaker 1: with what she was doing. I mean, she was on fire,
• 4:31
  Speaker 1: and I thought, yes, I'd love to work with this
• 4:35
  Speaker 1: young woman who is truly passionate. about her work. So,
• 4:40
  Speaker 1: it was a perfect match. Now, I'm also a USC alum,
• 4:45
  Speaker 1: which made it even sweeter. For all the USC folks
• 4:48
  Speaker 1: out there like me, fight on, right? Now, as I said,
• 4:54
  Speaker 1: USC is very lucky to have Danielle, and there she
• 4:59
  Speaker 1: works in alumni relations, leading a diverse team of professionals.
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  Speaker 1: She and her staff are responsible for engaging all alumni,
• 5:09
  Speaker 1: lifelong and worldwide, through a vast array of programs, services,
• 5:13
  Speaker 1: and events. Worldwide, her team is responsible to and for
• 5:20
  Speaker 1: about 500,000 people in terms of providing them with an
• 5:25
  Speaker 1: incredible array of different programs, services, and events, including events
• 5:32
  Speaker 1: the USC's Women's Conference, the Reunion Weekend, and Alumni Leadership Conference.
• 5:38
  Speaker 1: And knowing Danielle, it's a lot more than that. Danielle
• 5:43
  Speaker 1: and her team are also responsible for the LGBTQ Alumni Association,
• 5:49
  Speaker 1: industry and affinity networks, and generational groups. And she will
• 5:53
  Speaker 1: tell us more about that during my conversation with her.
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  Speaker 1: As I mentioned just a few moments ago, Danielle is
• 6:04
  Speaker 1: positively on fire and she is committed to making an
• 6:09
  Speaker 1: impact on the world and in particular, making an impact
• 6:12
  Speaker 1: to empower women leaders to transform their world. When you
• 6:18
  Speaker 1: hear her story, you will learn why she's so passionate
• 6:23
  Speaker 1: about making a difference, about making an impact on the
• 6:27
  Speaker 1: world in this particular way. Now, When I met Danielle,
• 6:32
  Speaker 1: I was struck by her enthusiasm and by her passion.
• 6:38
  Speaker 1: But these are just a couple of her many wonderful qualities.
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  Speaker 1: We are truly blessed and honored to have her as
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  Speaker 1: one of our guests on this show. Now, Danielle has
• 6:54
  Speaker 1: worked at USC for a little over 15 years, and
• 6:59
  Speaker 1: her passion for teaching and and lifelong learning show up
• 7:03
  Speaker 1: in her work on a daily basis. And she has
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  Speaker 1: impacted so many professionals in terms of recruiting, onboarding, coaching,
• 7:15
  Speaker 1: and mentoring. And like I said, she's actually one of
• 7:18
  Speaker 1: my mentors as well. Danielle earned her bachelor's degree in
• 7:22
  Speaker 1: education from USC's Rossier School of Education and an executive
• 7:28
  Speaker 1: master's degree in leadership from from USC's Price School of
• 7:32
  Speaker 1: Public Policy. Danielle says that among others, her mom has
• 7:39
  Speaker 1: had an enormous impact on her life and has shaped
• 7:42
  Speaker 1: her vision for her work. During my conversation with her,
• 7:46
  Speaker 1: you will hear more about her story. You will also
• 7:51
  Speaker 1: hear about some of the people and moments that have
• 7:54
  Speaker 1: shaped and formed Danielle as a person of influence, people
• 7:58
  Speaker 1: and moments that who have shaped and formed her as
• 8:02
  Speaker 1: a leader, all with a particular focus of serving other leaders.
• 8:08
  Speaker 1: In many ways, in her outlook on life and in
• 8:12
  Speaker 1: her work, Danielle pulls together the many threads of what
• 8:15
  Speaker 1: my own life and work are all about. Now, you've
• 8:18
  Speaker 1: heard me talk about these threads and themes on this show,
• 8:22
  Speaker 1: the themes of gratitude, authenticity, vulnerability, generosity, strength, passion, presence, hope,
• 8:31
  Speaker 1: and possibility. I just love it. Two women, Danielle and me,
• 8:38
  Speaker 1: from pretty different backgrounds, very different in age and lifestyles,
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  Speaker 1: yet we share so many common threads. Can I just
• 8:48
  Speaker 1: tell you something? Danielle and I had a fabulous conversation,
• 8:53
  Speaker 1: and I'm so excited to have this amazing leader with
• 8:56
  Speaker 1: us today. This is going to be a marvelous podcast.
• 9:01
  Speaker 1: You don't want to miss a single word. So put
• 9:05
  Speaker 1: on your walking shoes, grab your earbuds, or simply relax
• 9:09
  Speaker 1: in your favorite chair, grab yourself a cup of coffee
• 9:12
  Speaker 1: or tea or a nice cool glass of water. You
• 9:16
  Speaker 1: are going to want to take notes today. We're going
• 9:20
  Speaker 1: to have a great time. Okay, now before I jump
• 9:25
  Speaker 1: into today's episode, I want to take just a moment
• 9:29
  Speaker 1: to welcome you. If you're just joining us, I'm your host, Dr. Gloria,
• 9:34
  Speaker 1: and this is Legacy Living, Make Your Life Count. I'd
• 9:40
  Speaker 1: also like to extend a special welcome to those of
• 9:42
  Speaker 1: you who are joining my show, or if you're joining
• 9:46
  Speaker 1: Talk Network Radio for the very first time. Let me
• 9:50
  Speaker 1: tell you, you are in for a real treat. I'm
• 9:53
  Speaker 1: excited to have you listening today, and I'm deeply honored
• 9:58
  Speaker 1: that you've allowed me to be part of your day
• 10:01
  Speaker 1: so you can be inspired by ideas and resources to
• 10:06
  Speaker 1: make your life count. Today's episode is all about work-life balance,
• 10:14
  Speaker 1: a very important topic as you develop your own identity
• 10:19
  Speaker 1: and as a leader.
• 10:23
  Speaker 2: Good morning, Danielle. How are you doing today? Hi, Gloria.
• 10:27
  Speaker 3: I'm doing well. Thank you so much for having me.
• 10:30
  Speaker 2: Oh, it's such an honor and a blessing to have
• 10:33
  Speaker 2: you on the call today. Danielle, I know that my
• 10:35
  Speaker 2: listeners can't wait to hear what you have to share
• 10:37
  Speaker 2: with us. So welcome. And again, thank you for joining me.
• 10:41
  Speaker 3: Thank you. I am looking forward to today's conversation.
• 10:45
  Speaker 2: All right. So, Danielle, let's begin. If you would just
• 10:51
  Speaker 2: say a little bit about yourself, kind of tell us
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  Speaker 2: about you, your journey to where you are today, and
• 11:02
  Speaker 2: the kinds of things that you do in your current work. Okay, sure.
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  Speaker 3: So I am currently the Assistant Vice President for Alumni
• 11:11
  Speaker 3: Relations at the University of Southern California. And I have
• 11:16
  Speaker 3: been working here for over 13 years now. And you
• 11:21
  Speaker 3: mentioned my journey. I actually started, no shame in my game,
• 11:26
  Speaker 3: as the assistant to the assistant of the head of
• 11:29
  Speaker 3: the Alumni Association. And it was a funny thing that
• 11:34
  Speaker 3: happened on the way to the Coliseum, literally. that I
• 11:38
  Speaker 3: can share with you. But just going into what I
• 11:41
  Speaker 3: do on a daily basis, I am responsible for alumni
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  Speaker 3: engagement around the world and with our various alumni constituents.
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  Speaker 3: So we have over 400,000 alumni that are living around
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  Speaker 3: the world, as I mentioned, and And my task, along
• 12:00
  Speaker 3: with several members of my staff, is to break that
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  Speaker 3: number down and to engage alumni on a personal level.
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  Speaker 3: So we will look at everything from how do alumni
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  Speaker 3: work to where do they live, what are some of
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  Speaker 3: their personal interests, and then we'll build programs around those things.
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  Speaker 3: There are alumni clubs of New York. There's an industry
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  Speaker 3: network based around real estate. We have professional networks for women.
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  Speaker 3: You name it, there's probably an alumni program for it,
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  Speaker 3: and hopefully that speaks to those alumni. So I have
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  Speaker 3: a very creative job, in short, if we just want
• 12:47
  Speaker 3: to boil it down. I get to be creative and
• 12:51
  Speaker 3: work with really amazing people.
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  Speaker 2: Well, it sounds like this is like the perfect job
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  Speaker 2: for you, Danielle. You and I have known each other for,
• 13:00
  Speaker 2: oh my, going on seven or eight years now. And
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  Speaker 2: I know that it's becoming very, very rare for people
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  Speaker 2: like you, professionals, to stay within an organization for even
• 13:12
  Speaker 2: more than three or four or five years. And you've
• 13:15
  Speaker 2: been there for almost 14 years now at USC. Yes.
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  Speaker 2: Can you tell us a little bit more about that
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  Speaker 2: no shame in your game thing, your path at USC,
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  Speaker 2: and why you stayed there longer than the norm?
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  Speaker 3: Absolutely. So I'll start with your last question first. So
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  Speaker 3: I stayed at USC probably more than anything because no
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  Speaker 3: two days have been the same. And when you're a
• 13:45
  Speaker 3: creative person like I believe myself to be You know,
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  Speaker 3: you need that. I need that. I need that creative outlet.
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  Speaker 3: I need to be, you know, thinking of things differently
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  Speaker 3: and in new ways and how can we do things better.
• 14:00
  Speaker 3: But to start at the beginning, as I was moving
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  Speaker 3: through my professional track here, I'm very inquisitive, I think
• 14:13
  Speaker 3: is the best way to say it. I'm inquisitive by nature.
• 14:16
  Speaker 3: So when I was the assistant to the assistant, That
• 14:19
  Speaker 3: means I got loaned out to the entire staff. It was, hey, you,
• 14:23
  Speaker 3: go make these copies, or hey, you, we need you
• 14:25
  Speaker 3: to answer the phone or greet guests at the front desk.
• 14:29
  Speaker 3: And I recognized my position in the organization. I was
• 14:32
  Speaker 3: here to be a support and assist any and everyone
• 14:37
  Speaker 3: who needed it. And by doing so, I actually learned
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  Speaker 3: a lot about our organization, about USC, and things that
• 14:46
  Speaker 3: I didn't even know as a student. I'm also an alum,
• 14:49
  Speaker 3: which makes the job easier sometimes. But I'm also an alum,
• 14:53
  Speaker 3: so I already had a love and an affinity for
• 14:55
  Speaker 3: the university. But I got to discover people and programs
• 15:01
  Speaker 3: and things that I had no clue about as a student.
• 15:04
  Speaker 3: So when I became the assistant to the assistant, and
• 15:07
  Speaker 3: as I described, you know, worked with everyone and for everyone,
• 15:12
  Speaker 3: you know, I just went about my business in a
• 15:16
  Speaker 3: way that allowed me to really discover, wow, this is
• 15:20
  Speaker 3: a bonafide profession. And not only is it something that
• 15:24
  Speaker 3: I'm interested in doing, it's also something that I happen
• 15:29
  Speaker 3: to be good at doing. And, um, I would say
• 15:33
  Speaker 3: that I probably would conclude that based on all of
• 15:39
  Speaker 3: my other previous jobs, so I've worked at a museum.
• 15:44
  Speaker 3: I was a docent. I've worked for a law firm.
• 15:47
  Speaker 3: I was a file clerk. I've worked at a major
• 15:50
  Speaker 3: hotel and was the night manager responsible for all of
• 15:53
  Speaker 3: the night processes as well as all of the guest services.
• 15:58
  Speaker 3: So all of those things oddly combined allowed me to
• 16:03
  Speaker 3: wear a lot of different hats and pivot when I
• 16:06
  Speaker 3: need to pivot. So sometimes I get to manage the
• 16:09
  Speaker 3: front desk and other times I'm simply standing there making
• 16:12
  Speaker 3: copies and folding and stuffing envelopes. So being able to
• 16:19
  Speaker 3: go from one task to the other has allowed me
• 16:22
  Speaker 3: to be successful in those early years. To add to
• 16:26
  Speaker 3: that quickly, I don't want to speak too long on
• 16:29
  Speaker 3: this one question, but like most young professionals, I was
• 16:35
  Speaker 3: a decade and a half younger than I am now
• 16:38
  Speaker 3: when I first started, but I did look for other opportunities.
• 16:41
  Speaker 3: I would say, okay, I think I've done everything I
• 16:44
  Speaker 3: came here to do. I've learned everything I can learn.
• 16:47
  Speaker 3: You know, I want to go and look for other opportunities.
• 16:51
  Speaker 3: And strangely enough, those opportunities ended up being here. So
• 16:56
  Speaker 3: I don't know if it's because I put it out
• 16:58
  Speaker 3: into the universe or if, you know, I continue to
• 17:02
  Speaker 3: just make myself indispensable. You know, my bosses, my supervisors
• 17:09
  Speaker 3: would say, hey, Danielle's done all of this and she
• 17:12
  Speaker 3: seems to be, you know, successful. Let's add something else
• 17:16
  Speaker 3: and let's provide another opportunity for her. So I've been
• 17:19
  Speaker 3: very fortunate in that I've had an organization that, has
• 17:23
  Speaker 3: allowed me to grow up and progress and has progressed
• 17:28
  Speaker 3: with me. So I think that's rare in a lot
• 17:31
  Speaker 3: of organizations, but the fact that I've been able to
• 17:33
  Speaker 3: do it here, I count it as a blessing.
• 17:36
  Speaker 2: Well, you know, I think the trajectory of your path
• 17:40
  Speaker 2: there at USC, Danielle, is very inspiring. And thank you
• 17:44
  Speaker 2: for sharing because a lot of people, they kind of
• 17:47
  Speaker 2: scratch their heads. They look at somebody like you and
• 17:51
  Speaker 2: they go, like, how did she do that? You know,
• 17:53
  Speaker 2: like what kind of steps do you have to take
• 17:55
  Speaker 2: to get there? And you kind of told us you
• 17:57
  Speaker 2: unpacked the deck a little bit for us. So I
• 17:59
  Speaker 2: really appreciate it. And it's very inspiring to hear about
• 18:04
  Speaker 2: your journey.
• 18:04
  Speaker 3: Thank you.
• 18:05
  Speaker 2: So I know you described yourself as very creative and
• 18:08
  Speaker 2: you're curious. You like discovering new things. You're a learner, right?
• 18:13
  Speaker 2: And so I would love for you to share with
• 18:15
  Speaker 2: our listeners some of the key lessons, you know, maybe
• 18:19
  Speaker 2: like two or three lessons that you've learned through your
• 18:22
  Speaker 2: journey that at your time, for your time at USC.
• 18:26
  Speaker 2: And also, if you could share with us, like, you know,
• 18:29
  Speaker 2: what are your biggest challenges as well?
• 18:31
  Speaker 3: Sure. I'm going to start with actually one of the
• 18:36
  Speaker 3: lessons that I learned just growing up in my household,
• 18:39
  Speaker 3: something that my mother told me that her father told her,
• 18:42
  Speaker 3: and I don't know where he got it, but it's
• 18:44
  Speaker 3: definitely something that now I even hear my children saying.
• 18:48
  Speaker 3: Anything worth doing is worth doing well. And whatever your
• 18:55
  Speaker 3: job may be, if you're the one making the copies,
• 18:58
  Speaker 3: you be the best copy maker you can be. If
• 19:01
  Speaker 3: you are the one getting the coffee, you make that
• 19:04
  Speaker 3: the best pot of coffee anyone's ever had in their lives. And,
• 19:08
  Speaker 3: you know, it sounds funny to say it, but I
• 19:11
  Speaker 3: think there really is something to be said. And to
• 19:15
  Speaker 3: make the point, What I always share with my staff
• 19:19
  Speaker 3: or with young professionals or with students that I may
• 19:22
  Speaker 3: be mentoring, you're always interviewing, even when you're not interviewing.
• 19:28
  Speaker 3: And what I mean by that is people are going
• 19:30
  Speaker 3: to observe you in the way that you go about
• 19:33
  Speaker 3: your business, in the way that you go about your work.
• 19:36
  Speaker 3: Are you going into your work with confidence? Are you
• 19:43
  Speaker 3: approaching your work with care and thoughtfulness? I think that
• 19:47
  Speaker 3: is something that people observe, even when they're not paying attention.
• 19:52
  Speaker 3: And as now somebody who is in a supervisor role,
• 19:58
  Speaker 3: I now supervise other staff members, I can definitely notice that.
• 20:03
  Speaker 3: Even if I don't check in with a particular staff
• 20:05
  Speaker 3: member on a day-to-day basis or I haven't checked in
• 20:09
  Speaker 3: with them for a couple of weeks, I can tell
• 20:11
  Speaker 3: when someone's phoning it in and when someone's really going
• 20:14
  Speaker 3: about their work in a way that shows they care.
• 20:18
  Speaker 3: So to speak to the challenges, I think another thing
• 20:21
  Speaker 3: that I sort of live by day-to-day is never be
• 20:26
  Speaker 3: satisfied with just good enough. And I'll say that in
• 20:32
  Speaker 3: a way, yes, sometimes we do just need to get
• 20:35
  Speaker 3: it done. And I have a short list of things, okay,
• 20:39
  Speaker 3: we've just got to do it, and, you know, this
• 20:42
  Speaker 3: is as good as it's going to get. But after
• 20:44
  Speaker 3: I've done something as big as, you know, let's say
• 20:48
  Speaker 3: a reunion program or a women's conference or any of
• 20:52
  Speaker 3: our big programs, immediately following and sometimes even the week of,
• 20:58
  Speaker 3: I'll start thinking about, okay, if where we are is
• 21:02
  Speaker 3: the best that we can do, what does next year's
• 21:06
  Speaker 3: look like or what does it look like the next time?
• 21:08
  Speaker 3: What could we have done better? For the things that
• 21:12
  Speaker 3: are outstanding, how can we replicate that or make it
• 21:15
  Speaker 3: scalable so that we're not stressing ourselves unnecessarily? So that
• 21:20
  Speaker 3: is something that I think, again, attaches itself to that
• 21:24
  Speaker 3: first thing, which is If you're going to do something,
• 21:27
  Speaker 3: do the best. And then if you did do something,
• 21:31
  Speaker 3: take pause and see how can we do it better,
• 21:36
  Speaker 3: how can we continue to get better. And that goes
• 21:39
  Speaker 3: to the lifelong learning and me being dedicated to always learning,
• 21:46
  Speaker 3: you know, sort of mantra that I live by. And, yeah,
• 21:51
  Speaker 3: and then we just keep, challenging ourselves. I feel like
• 21:55
  Speaker 3: every single day that we wake up and open our
• 21:59
  Speaker 3: eyes and have breath in our bodies, we're here to
• 22:03
  Speaker 3: be a little bit better than we were before. And
• 22:06
  Speaker 3: it's kind of like how I start my day. Like,
• 22:08
  Speaker 3: what's the day going to look like? So those are
• 22:10
  Speaker 3: like my three big ones, and they're all related to
• 22:14
  Speaker 3: one another.
• 22:14
  Speaker 1: Absolutely.
• 22:15
  Speaker 2: You sound like you could have grown up in my household.
• 22:17
  Speaker 2: We say that all the time. I was also thinking about,
• 22:22
  Speaker 2: I'm not even a football person, but yesterday the Seahawks,
• 22:27
  Speaker 2: our local team here, just blew it off the charts.
• 22:30
  Speaker 2: And I only mention it because you talk about the challenge,
• 22:34
  Speaker 2: your particular things, is never be satisfied with just being
• 22:37
  Speaker 2: good enough. And Pete Carroll used to be the football
• 22:41
  Speaker 2: coach at USC, and he's now up here. And I'm
• 22:44
  Speaker 2: just thinking, like, that's how he coached the team there.
• 22:47
  Speaker 2: That's how he coaches the Seahawks. Like, never be satisfied.
• 22:50
  Speaker 2: Never be satisfied. And always look for those possibilities. So, yeah.
• 22:56
  Speaker 2: All right. So, can you tell us a little bit, Danielle,
• 23:00
  Speaker 2: about your experiences and specifically what you do to educate
• 23:06
  Speaker 2: and empower your staff? I mean, you have people reporting
• 23:10
  Speaker 2: to you. You haven't always had that. So... You know,
• 23:13
  Speaker 2: how do you do that and maybe who did you
• 23:15
  Speaker 2: learn from? Who influenced you?
• 23:19
  Speaker 3: Yeah, you know, that is a great question. So just
• 23:23
  Speaker 3: a little bit of a background. I did not share,
• 23:28
  Speaker 3: which if it's not apparent to everyone now, my major
• 23:32
  Speaker 3: was education. So it's not an accident that I am
• 23:37
  Speaker 3: so committed and love the thought of lifelong learning. Every
• 23:41
  Speaker 3: day we can get better. There's always something new to learn.
• 23:45
  Speaker 3: And so I actually take the approach with my staff
• 23:49
  Speaker 3: as how can we make this a teachable moment? Or
• 23:54
  Speaker 3: what are we learning about ourselves, about our programs? What
• 23:58
  Speaker 3: are we learning about the work that we're doing? And
• 24:01
  Speaker 3: how can we apply that? again, to be better, to
• 24:04
  Speaker 3: do better, to grow more, to progress. So even in
• 24:09
  Speaker 3: the times where we don't always do everything perfect, right,
• 24:14
  Speaker 3: because last I checked, everybody's still human, you know, those
• 24:18
  Speaker 3: of us who are on Earth. So when we do
• 24:23
  Speaker 3: get to those moments of, hey, we did not hit
• 24:26
  Speaker 3: our target or we totally missed the mark on that,
• 24:30
  Speaker 3: Instead of, hey, let me come down on you and
• 24:32
  Speaker 3: make you feel terrible about something that you probably are
• 24:35
  Speaker 3: already making yourself feel terrible about, again, let's unpack and
• 24:39
  Speaker 3: let's look at what can we do differently, what did
• 24:42
  Speaker 3: we learn about that, and how can we just use
• 24:45
  Speaker 3: this to empower us to move forward. So it's so
• 24:49
  Speaker 3: important to me because I've had terrible bosses, not here
• 24:52
  Speaker 3: at USC. It's a wonderful university. But I've had terrible
• 24:56
  Speaker 3: bosses in the past where, again, instead of helping their
• 24:59
  Speaker 3: staff members, you know, figure things out or to be successful,
• 25:04
  Speaker 3: they were always finding faults. This is wrong. That's wrong.
• 25:06
  Speaker 3: You didn't do that right. You should have did this
• 25:08
  Speaker 3: and blah, blah, blah, blah. But not really giving concrete
• 25:13
  Speaker 3: information about how to be better in the future or
• 25:17
  Speaker 3: how to be successful at that particular thing in the future.
• 25:21
  Speaker 3: So I know, like I said, how that feels and
• 25:25
  Speaker 3: how– it just makes me want to, you know, it
• 25:28
  Speaker 3: made me at those times just want to throw my
• 25:29
  Speaker 3: hands up or, hey, you know what, I'll take my
• 25:32
  Speaker 3: toys and go elsewhere. So when I work with my staff,
• 25:36
  Speaker 3: it is important for me to allow them to fail
• 25:40
  Speaker 3: with grace, you know, and, again, then move forward. So
• 25:47
  Speaker 3: that's really important to me.
• 25:49
  Speaker 2: Thank you. And, Danielle, you mentioned– But you had some
• 25:56
  Speaker 2: really good mentors as well. Can you tell us perhaps
• 25:59
  Speaker 2: about one or two people who really influenced you? Yeah,
• 26:04
  Speaker 2: I'll ask you the next question after you answer this one.
• 26:06
  Speaker 2: My head's just kind of spinning because I'm loving talking
• 26:09
  Speaker 2: with you.
• 26:09
  Speaker 3: Oh, my gosh, yes. You know, you and I talked
• 26:12
  Speaker 3: about this. You and I can talk for hours, and
• 26:16
  Speaker 3: I'll try to give– Concrete answers in a short amount
• 26:21
  Speaker 3: of time without going on and on like I'm doing
• 26:23
  Speaker 3: right now. So my mentors, not to butter up the host,
• 26:28
  Speaker 3: but Gloria, I definitely count you as one of those women, leaders,
• 26:36
  Speaker 3: and confidants who I've been able to call and talk
• 26:41
  Speaker 3: things out. And for my mentors that I've had over
• 26:46
  Speaker 3: my lifetime, and there have been many, Some that I
• 26:50
  Speaker 3: have been mentored by and they didn't know it, and
• 26:53
  Speaker 3: then others that I've had, you know, a mentor relationship
• 26:56
  Speaker 3: with formally. But to speak to our relationship and how
• 27:01
  Speaker 3: we've come into each other's lives, I always say you
• 27:05
  Speaker 3: came into my life at the right time, and you
• 27:08
  Speaker 3: helped me with our women's conference program, which I believe
• 27:11
  Speaker 3: we'll talk about a little bit later. But since then,
• 27:14
  Speaker 3: you've always been someone that I could call and say,
• 27:17
  Speaker 3: I have this idea. And because of the trust, and
• 27:21
  Speaker 3: this is unspoken, because of the trust, because of our openness,
• 27:24
  Speaker 3: and because of our transparency and our ability to be
• 27:28
  Speaker 3: vulnerable with one another, I just want to lay some
• 27:32
  Speaker 3: things that are in my heart out to you. And
• 27:35
  Speaker 3: you've been very receptive to that. And I think as mentors,
• 27:39
  Speaker 3: just globally, taking this back for a second, that's what
• 27:43
  Speaker 3: mentors are really about. that's when they're useful, right? Like
• 27:47
  Speaker 3: we know about the professional mentors. Hey, mentor John Smith,
• 27:51
  Speaker 3: help me get this internship or help me get this
• 27:53
  Speaker 3: job or help me with this interview. That's all great
• 27:56
  Speaker 3: if those are needed. But those mentors where you can
• 27:59
  Speaker 3: just be there and vulnerable and open and in a
• 28:03
  Speaker 3: safe space, those are the ones that are really near
• 28:07
  Speaker 3: and dear to my heart, which is why I always
• 28:09
  Speaker 3: love talking to you. And I hope that others are
• 28:12
  Speaker 3: able to find those mentors because they're just as important
• 28:16
  Speaker 3: as those other tactical mentors that you need to get
• 28:21
  Speaker 3: your jobs and get your promotions and get your references
• 28:24
  Speaker 3: and all those sorts of things.
• 28:26
  Speaker 2: Absolutely. And, you know, I really appreciate you sharing that, Danielle.
• 28:32
  Speaker 2: You know, so many people, and women in particular, they
• 28:35
  Speaker 2: kind of struggle sometimes with finding mentors and And I
• 28:39
  Speaker 2: think you've just spoken to mentors are not created to
• 28:43
  Speaker 2: do everything for you. And so we need different mentors
• 28:46
  Speaker 2: in different arenas of our work life, professional and personal life. Yeah.
• 28:51
  Speaker 2: So thank you.
• 28:53
  Speaker 3: Yeah.
• 28:54
  Speaker 2: I want to shift the conversation a little bit and
• 28:57
  Speaker 2: talk a little bit about work-life balance. First of all,
• 29:01
  Speaker 2: I know that there's been a really big push about
• 29:04
  Speaker 2: work-life balance in the last probably 20 years or so.
• 29:07
  Speaker 2: maybe even more than that. I remember talking about work-life
• 29:11
  Speaker 2: balance when I was still back in high tech, and
• 29:13
  Speaker 2: that's been mercy about 25 years ago. And so I
• 29:18
  Speaker 2: was wondering, Danielle, if you could tell us what work-life
• 29:22
  Speaker 2: balance means to you, because it means different things to
• 29:25
  Speaker 2: different people, and then just share a little bit with
• 29:28
  Speaker 2: us about, you know, do you feel balanced in your
• 29:30
  Speaker 2: own work-life situation, and how do you achieve that balance?
• 29:36
  Speaker 3: Absolutely, so this is a, it's one that I always giggle.
• 29:42
  Speaker 3: I won't say laugh at, but it makes me giggle
• 29:44
  Speaker 3: to hear work-life balance. I actually had someone recently in
• 29:49
  Speaker 3: an interview ask me, well, what's the work-life balance like
• 29:54
  Speaker 3: here at your organization? And for me, it's It's personal
• 30:00
  Speaker 3: to everyone. So as an organization, I can answer that question.
• 30:04
  Speaker 3: So work-life balance, that is a matter of you, yourself,
• 30:10
  Speaker 3: the staff member or employee, being able to say, based
• 30:16
  Speaker 3: on what is needed to get the job done and
• 30:20
  Speaker 3: the time that I have to do it, I will
• 30:23
  Speaker 3: be able to do my job within this time period
• 30:27
  Speaker 3: and then go and do my life in this time period,
• 30:30
  Speaker 3: and I think everyone balances it differently. So again, full disclosure,
• 30:35
  Speaker 3: I am the AVP, as I mentioned, so I have
• 30:38
  Speaker 3: about 15 different staff members here that I'm responsible for
• 30:42
  Speaker 3: checking in on, working with, and supporting. On top of that,
• 30:46
  Speaker 3: I also have my own programs that I'm specifically responsible
• 30:51
  Speaker 3: for managing and leading. So that's a full professional plate.
• 30:55
  Speaker 3: And if I allowed myself, I would be here 18,
• 30:58
  Speaker 3: sometimes 20 hours a day in any given week. That
• 31:02
  Speaker 3: doesn't always happen, maybe once or twice. Outside of that,
• 31:07
  Speaker 3: I am married. I have three children and I also
• 31:11
  Speaker 3: have three stepchildren who I am responsible for loving and
• 31:15
  Speaker 3: nurturing and supporting. So my life is completely full, not
• 31:19
  Speaker 3: to mention my extended family that relies on me, brother, sister, mother,
• 31:25
  Speaker 3: all those wonderful people and things that are in our
• 31:28
  Speaker 3: lives that we hold dear and feel responsible for and to.
• 31:32
  Speaker 3: So I'm saying that to say it is really Danielle's
• 31:36
  Speaker 3: responsibility to look at what does she get paid to
• 31:39
  Speaker 3: do and is important for her to get done so
• 31:42
  Speaker 3: that She is successful, her staff is successful, and USC
• 31:46
  Speaker 3: feels they're getting what they need from me and us.
• 31:49
  Speaker 3: And then I also need to assure myself and work
• 31:52
  Speaker 3: with my family to give them what they also need.
• 31:57
  Speaker 3: And that's my responsibility. I don't think that's the responsibility
• 32:00
  Speaker 3: of my company, unless my company is saying, I don't
• 32:04
  Speaker 3: care what you have to do, I need you here
• 32:05
  Speaker 3: at these times, even if it conflicts with what's going
• 32:08
  Speaker 3: on in your outside life. And it's very rare in
• 32:11
  Speaker 3: today's age that that happens. I've never been told that
• 32:14
  Speaker 3: I can't go be somewhere for my children, for my husband,
• 32:18
  Speaker 3: for my family. So anyway, I think I'm getting a
• 32:22
  Speaker 3: little bit off, but I just want to say that balance, one,
• 32:25
  Speaker 3: is personal, and two, it's really up to us to
• 32:29
  Speaker 3: determine when and where things take place. Some days are weeks.
• 32:35
  Speaker 3: The balance may tip in favor of your professional life,
• 32:39
  Speaker 3: and on some days and weeks, things may align so
• 32:42
  Speaker 3: that you are attending to all those things outside of
• 32:45
  Speaker 3: your professional life. So that's just my take on it,
• 32:48
  Speaker 3: and I'd love to hear your opinion on this as well,
• 32:50
  Speaker 3: because you said you started hearing about it over 25
• 32:53
  Speaker 3: years ago. What were some of the challenges that you faced, Gloria?
• 32:59
  Speaker 3: I know that you were also... family and marriage and
• 33:04
  Speaker 3: personal life and professional life.
• 33:06
  Speaker 2: Well, I love your response, Danielle. So thank you for
• 33:09
  Speaker 2: sharing it with us that it's very personal and that
• 33:13
  Speaker 2: you have to take responsibility. I know a lot of
• 33:16
  Speaker 2: individuals that I've talked to over the years about work-life balance.
• 33:19
  Speaker 2: Some people think that it's the responsibility of the organization
• 33:22
  Speaker 2: to provide that work-life balance for them. And I'm more
• 33:28
  Speaker 2: in your camp. I really believe that our professional lives
• 33:34
  Speaker 2: is our responsibility, not our company's, not our organization's. And
• 33:38
  Speaker 2: that goes for work-life balance. For me, I think I
• 33:42
  Speaker 2: take a page out of a friend of mine. She's
• 33:46
  Speaker 2: actually from a little tiny country in Africa called Burkina Faso.
• 33:51
  Speaker 2: And in her culture... She says, Gloria, she says, I
• 33:54
  Speaker 2: don't get it. She says, you know, every time I
• 33:56
  Speaker 2: come to the U.S., we talk about balance, and it's
• 33:59
  Speaker 2: always like 50-50. She said, in my country, balance is
• 34:02
  Speaker 2: what's needed today. Yes. You know? What's needed, like, right here,
• 34:07
  Speaker 2: right now. And I love that because, you know, in
• 34:10
  Speaker 2: different seasons of our life, we have different obligations, different responsibilities.
• 34:16
  Speaker 2: There are different calls. And I'm going to say even
• 34:19
  Speaker 2: demands on our life. both in our personal life as
• 34:22
  Speaker 2: well as professional. And so balance is really not something
• 34:25
  Speaker 2: that's static. It's very dynamic. And like you're saying right now, Danielle,
• 34:31
  Speaker 2: your responsibilities, I mean, when you said you're responsible for
• 34:35
  Speaker 2: like 400,000 people, I'm going like, what?
• 34:38
  Speaker 3: You know, that's a lot of people.
• 34:41
  Speaker 2: That's a lot of people, right? And you have 15
• 34:43
  Speaker 2: staff that you, you know, and at some point in
• 34:46
  Speaker 2: your life along the way, you didn't have that scope
• 34:49
  Speaker 2: of responsibility. So your work-life balance is probably different. You know,
• 34:53
  Speaker 2: your children weren't in the life stage that they're in now.
• 34:57
  Speaker 2: So for me, it's really about what's needed right now,
• 35:01
  Speaker 2: right here, right now, at this particular moment and in
• 35:04
  Speaker 2: this season of my personal and professional life. Yeah.
• 35:08
  Speaker 3: I completely agree. Yeah, I love that. What's needed right now?
• 35:11
  Speaker 3: I mean, I say all the time, life happens when
• 35:14
  Speaker 3: we're busy making plans.
• 35:15
  Speaker 2: And I'm one of those do list people.
• 35:18
  Speaker 3: Yeah, so, hey, I'm going to do these 10 things today,
• 35:21
  Speaker 3: and then life will say, nope, no, you're not. Emergency call,
• 35:25
  Speaker 3: you got to get down to your kid's school, or,
• 35:28
  Speaker 3: you know, emergency call, husband's car is on a flat,
• 35:32
  Speaker 3: and now you've got to help him get that situated. So, yeah,
• 35:37
  Speaker 3: it's nice that people think it's 50-50. Congratulations to anyone
• 35:42
  Speaker 3: who is able to get to and attain and maintain
• 35:46
  Speaker 3: that 50-50, but I think, as someone else has told
• 35:51
  Speaker 3: me over the years, you know, live long enough, and
• 35:54
  Speaker 3: you'll start to see a whole other side.
• 35:57
  Speaker 2: Absolutely, absolutely.
• 36:01
  Speaker 3: Oh, my.
• 36:02
  Speaker 1: Great conversation. Thanks again to Danielle Harvey Stinson for being
• 36:08
  Speaker 1: my very special guest. Now, if you'd like to learn
• 36:12
  Speaker 1: more about Danielle's work or, as she mentioned during today's conversation,
• 36:17
  Speaker 1: If you want to contact her directly about programming and
• 36:20
  Speaker 1: services that she offers through USC, you can reach out
• 36:24
  Speaker 1: to Danielle via email at this address. That's harveyd, H-A-R-V-E-Y-D,
• 36:33
  Speaker 1: as in Danielle, at usc.edu. harveyd at usc.edu. Or you
• 36:44
  Speaker 1: can reach out to her on Instagram or Twitter. And
• 36:48
  Speaker 1: on Twitter, I'm going to spell out her handle. It's
• 36:51
  Speaker 1: at D-A-N-I-E-L-I-Z, as in Zebra A. Harvey. At D-A-N-I-E-L-I-Z-A Harvey. H-A-R-V-E-Y.
• 37:11
  Speaker 1: If you missed any part of this week's episode... about
• 37:14
  Speaker 1: work-life balance, you can listen to it right here on
• 37:18
  Speaker 1: Talk Network Radio. You can also catch us on iTunes
• 37:21
  Speaker 1: or Android Alexa, SoundCloud, and so many other places. Before
• 37:28
  Speaker 1: I close today's show, I want to give a shout-out
• 37:32
  Speaker 1: to women around the world and to my mom.
• 37:37
  Speaker 2: Yay!
• 37:38
  Speaker 1: Love you, Mom. When Danielle mentioned her mom... As one
• 37:42
  Speaker 1: of the women leaders who influenced her, you know what?
• 37:45
  Speaker 1: I was thinking the very same thing, as I know
• 37:49
  Speaker 1: many of you were too. I actually ask this question
• 37:53
  Speaker 1: to a lot of people. Now, if I'm presenting at
• 37:56
  Speaker 1: a workshop for young leaders, as I just recently did,
• 38:00
  Speaker 1: or as I have coming up, because I'm always speaking, right?
• 38:05
  Speaker 1: One of the questions I ask is, who inspired you?
• 38:09
  Speaker 1: Who inspired you when you were a young girl or
• 38:12
  Speaker 1: young boy? Who did you look up to? Who did
• 38:16
  Speaker 1: you admire and why? It seems like no matter where
• 38:21
  Speaker 1: I am in the world, the response to that question
• 38:24
  Speaker 1: is pretty much the same, right? Who inspired you? Who
• 38:28
  Speaker 1: influenced you? This is what I hear. My mom or
• 38:33
  Speaker 1: my dad or my grandma or my grandpa. It is
• 38:37
  Speaker 1: truly amazing how much impact we have as leaders in
• 38:42
  Speaker 1: our own home with our own children. So moms and dads,
• 38:46
  Speaker 1: even when it seems like your daughter or your son
• 38:49
  Speaker 1: isn't paying any attention at all, can I just tell
• 38:52
  Speaker 1: you something? They are. They are listening. They are soaking
• 38:57
  Speaker 1: it in. And more than anything else, they are watching you.
• 39:02
  Speaker 1: So let me be really clear. They are scoping you out.
• 39:07
  Speaker 2: Right?
• 39:08
  Speaker 1: They're observing everything you say and do. Most importantly, they
• 39:14
  Speaker 1: are watching you to see if what you say and
• 39:17
  Speaker 1: what you do line up. Our actions really do speak
• 39:22
  Speaker 1: much louder than words. A good friend of mine who
• 39:25
  Speaker 1: is a former CEO of a very large company also says,
• 39:30
  Speaker 1: as a parent, as a leader, in any context, your
• 39:35
  Speaker 1: walk has got to talk louder than your talk talks.
• 39:40
  Speaker 1: I love that. Let me repeat it. She says, your
• 39:43
  Speaker 1: walk has got to talk louder than your talk talks.
• 39:47
  Speaker 1: Why is that? Because that's how we build the bridge
• 39:53
  Speaker 1: called trust. That's how we strengthen our bond with those
• 39:58
  Speaker 1: we love. That's how we deepen our relationships. One step,
• 40:03
  Speaker 1: one step at a time, inch by inch, mile by mile,
• 40:07
  Speaker 1: and smile by smile, at home, at work, and in
• 40:11
  Speaker 1: any area of our lives. Every single day.
• 40:14
  Speaker 3: 365-24-7.
• 40:14
  Speaker 1: So, let me ask you this, how is your walk
• 40:21
  Speaker 1: lining up with your talk? You know what? It is
• 40:25
  Speaker 1: never too late to get your walk and your talk
• 40:28
  Speaker 1: lined up, to get your act together, so to speak, right?
• 40:32
  Speaker 1: So you can take it on the road and make
• 40:34
  Speaker 1: the difference in someone's life that only you can make.
• 40:40
  Speaker 1: Remember this, how you live is how you lead. How
• 40:46
  Speaker 1: you live is how you lead. Now, If you happen
• 40:50
  Speaker 1: to miss any part of this week's episode, or if
• 40:54
  Speaker 1: you missed last week's, you can listen on the go, right?
• 40:59
  Speaker 1: You can check us out at www.talknetworkradio.com forward slash hosts
• 41:09
  Speaker 1: forward slash legacy living. That's talknetworkradio.com forward slash hosts forward
• 41:17
  Speaker 1: slash legacy living. You can also catch us on iTunes, Audible, Alexa, SoundCloud, iHeart, TuneIn, Spreaker.com,
• 41:30
  Speaker 1: Talk Network Radio, and so many other places. You can
• 41:35
  Speaker 1: also find me on the TEDx site and listen to
• 41:38
  Speaker 1: one of my TED Talks. Just type in my name
• 41:41
  Speaker 1: to find me there. Before I close today, I want
• 41:46
  Speaker 1: to thank each of you for tuning in to today's episode.
• 41:50
  Speaker 1: for allowing me to share a bit about my journey
• 41:53
  Speaker 1: with what legacy living is all about. Not just living
• 41:57
  Speaker 1: and learning, but living and learning and serving so that
• 42:02
  Speaker 1: you make a difference in your own life and in
• 42:06
  Speaker 1: the lives of others. It's about being on purpose every
• 42:11
  Speaker 1: single day, 365, 24-7. Legacy living is a powerful way
• 42:19
  Speaker 1: to make your life count. Once again, I want to
• 42:25
  Speaker 1: thank you for joining me for today's episode. I'm your host, Dr. Gloria,
• 42:32
  Speaker 1: Gloria Burgess, and this has been Legacy Living, Make Your
• 42:37
  Speaker 1: Life Count. Please join me again next time right here
• 42:42
  Speaker 1: on Talk Network Radio for another episode of Legacy Living,
• 42:47
  Speaker 1: Make Your Life Count. We're here again very soon, right
• 42:52
  Speaker 1: here on Talk Network Radio. Don't just count the days
• 42:58
  Speaker 1: in your life. Make the days in your life count.
• 43:04
  Speaker 1: That's what legacy living is all about. Have a fantastic day,
• 43:10
  Speaker 1: and remember, make the days in your life count. God
• 43:16
  Speaker 1: bless you. That's our show today. I'm your host, Dr. Gloria,
• 43:34
  Speaker 1: Gloria Burgess. I hope you'll join me again next time.
• 43:39
  Speaker 1: Until then, don't just count the days in your life.
• 43:43
  Speaker 1: Make the days in your life count. That's what legacy
• 43:48
  Speaker 1: living is all about. Here's to you. Have a fantastic
• 43:52
  Speaker 1: day and be sure to make it a yes kind
• 43:56
  Speaker 1: of day. Remember to celebrate the music of your life.
• 44:03
  Speaker 1: Make the days in your life count.