Latest / Resource Report / Resource Report - 45 Multicultural Service Center of South Sound
Transcript
- 0:20Hello and welcome to Resource Report, where we share
- 0:22with you important information about local nonprofits
- 0:25and resource organizations that support the community
- 0:29we share, produced by Pathways to Agency. I am
- 0:34your host, Rainmaker. Today's guest is the Education
- 0:38Director of the Multicultural Service Center
- 0:41of South Sound. Please welcome Ellie Stevens.
- 0:55I am here at the Multicultural Service Center
- 0:58of South Sound, MSC, downstairs at the YWCA building
- 1:04with Ellie Stevens, the education director of
- 1:09the organization. How are you doing today, Ellie?
- 1:12Hey, Rainmaker. Good morning. I'm good. How are
- 1:14you? I'm doing good. I love this rainy weather.
- 1:18Yes. And so I'd like you to reintroduce yourself,
- 1:22give us your position, and how did you come to
- 1:24be here? All right. Yeah, hi Rainmaker. So I'm
- 1:28Ellie Stevens. I'm the Education Director here
- 1:31at MSC, the Multicultural Service Center. I'm
- 1:35very new here. I've been working here about four
- 1:38months. I came to be here... it's kind of a long
- 1:43story, but I used to volunteer teaching ESL to
- 1:50adults, English as a second language, at Cielo
- 1:54here in Olympia. Cielo unfortunately had to mostly
- 1:58close last year and I really missed teaching
- 2:01English to adults, working with adults. I looked
- 2:07around and I found this organization that,...and
- 2:11I visited a few months later. And the current
- 2:16education or the former education director, Jennifer,
- 2:19they needed a different education director. And
- 2:21so Jennifer mentored me. And yeah, they brought
- 2:27me on. Jennifer has been mentoring me ever since.
- 2:30And here I am. Oh, awesome. Thank you. Thank
- 2:33you for sharing that. And so can you give us
- 2:37a history of MSC, the organization? Sure. Yeah,
- 2:43MSC is a little tiny nonprofit. We're fairly
- 2:47new. We've been around since 2021 here in Olympia.
- 2:51But the roots run back many decades farther.
- 2:59Back in the 70s and the 80s, there used to be
- 3:02a refugee support center in the South Sound region.
- 3:07And then funding for that dried up and that disappeared.
- 3:11And so... Local community leaders saw a need
- 3:17for specifically services for refugees in this
- 3:22area. Because these days, if you want services
- 3:26as a refugee specifically, you've got to go to
- 3:29Tacoma, Seattle, even Portland. So, you know,
- 3:36the organization was born out of the desire to
- 3:39kind of bring back those services that used to
- 3:42be here. And, yeah, we're a small and pretty
- 3:48young organization. These days, you know, the
- 3:54things we offer are very simple. We're a community
- 3:56tutoring space where people can come in and practice
- 3:59their English or practice for their citizenship
- 4:01exam. Oh, cool. So I have a question. So you
- 4:07used the word refugee. There seems to be, like,
- 4:11what is the difference between refugee and immigrant?
- 4:14Because immigrant, the word immigrant gets tossed
- 4:18around a lot. And I don't hear the word refugee
- 4:22very much. And I think maybe I have an idea for
- 4:26myself what the difference might be. But I would
- 4:28like to hear your perspective. Oh, gosh. Well.
- 4:33I'm not sure I'm the best person to answer that
- 4:35because I'm not a lawyer. We serve everybody,
- 4:38regardless of whether they officially have refugee
- 4:41status or not. Part of the reason you don't hear
- 4:45so much about refugees these days is that it's
- 4:48much harder to become a refugee than it used
- 4:50to be. I think the last... as far as I know, the
- 4:55last group of official refugees who came to the
- 4:58United States came a couple years ago. I'm sorry,
- 5:01who came to Olympia. came a couple years ago
- 5:04um and I'm thinking of a group of people from
- 5:07Venezuela who qualified for like, refugee status.
- 5:11It is really hard to qualify for refugee status
- 5:17these days although there are more people than
- 5:19ever who need it. So it's.. it's less of a descriptive
- 5:24term, and more of actually a legal term. Oh absolutely.
- 5:28Absolutely. In reality, I would say, you know,
- 5:36anyone who moves to the United States because
- 5:39life isn't tenable in their home country is a
- 5:43refugee, in my opinion. But to be legally counted
- 5:46as a refugee, you have to jump through a million
- 5:48hoops. And the reason is, if you legally count
- 5:51as a refugee, you are entitled to a certain amount
- 5:54of support, some supportive housing. I don't
- 5:58actually know what all the services are, or used
- 6:01to be, but, you know, I think some supportive
- 6:04housing, some support with, like, training and
- 6:08employment support. And if you... so
- 6:14our government works very hard to make sure as
- 6:16few people as possible qualify for that, so that
- 6:18they have to support as few people as possible.
- 6:23So most people are on their own. So y 'all are
- 6:26working more with refugees than immigrants, or
- 6:30is it a mix? No, we work with everybody. I think
- 6:34we work with refugees in the... widest possible
- 6:39sense of the term, not the legal sense of the
- 6:41term. I see. We work with anybody who comes through
- 6:43our doors and asks to come. Okay, okay. That's
- 6:50helpful for clarifying. Thank you. And so what
- 7:08are the mission, vision, and goals of the Multicultural
- 7:11Service Center? Well, I've got it written down
- 7:15here. The Multicultural Service Center of South
- 7:19Sound is a welcoming gathering space where people
- 7:22of all backgrounds can find community, safety,
- 7:24and belonging. We're committed to equity, cultural
- 7:28responsiveness, and inclusive practices that
- 7:30honor lived experience and support people in
- 7:33thriving. So yeah, that right there is... is
- 7:39our community commitment. Thank you. And so you
- 7:43offer a couple of different programs. Y 'all
- 7:46offer English classes and Citizenship Prep. Can
- 7:50you talk about those, please? Yes. I'd like to
- 7:55use a different term other than classes. We actually
- 7:58do not offer formal classes. Ohhh... We offer one -on
- 8:03-one and small group tutoring. Okay. There are
- 8:07other places in town where you can go and take
- 8:09a class. You used to be able to do that at Cielo.
- 8:12Unfortunately, you can't do that now. You can
- 8:14do that at SPSCC, and there are a few other places
- 8:17you can do that. But so many people have said
- 8:24to me, just in the community and also here, so
- 8:28many people have said to me, I don't have anybody
- 8:31I can practice with. I sit in class and I listen,
- 8:34but I don't really have anybody I can talk to.
- 8:36feel comfortable saying awkward things with make
- 8:40mistakes with that's what we're for we are a
- 8:44place you can come in and sit down on our couch
- 8:47or in our chairs and chat with somebody twice
- 8:51a week so you know sometimes, throughout my
- 8:55life and even like, in New Orleans, or even here
- 8:59or when I lived in Memphis, like, so many libraries
- 9:02across the country, or church organizations...
- 9:05different third space places, I've seen... there'll
- 9:12be a little flyer that there's like a talking
- 9:15group or conversation group or something for,
- 9:18like I've seen them for different languages,
- 9:21even sign language as well, where you just meet
- 9:26up with a group and, you know, with native speakers
- 9:29and communicate, just, you know, kind of informally
- 9:36practice your language learning. And so it's
- 9:39kind of more like that. Yes, it is. Oh, okay.
- 9:43So it's not like a formal class. The library
- 9:45has talk time. This is another option. Oh, okay.
- 9:50Now, you know, the tutors who volunteer here
- 9:55tend to be people who come here pretty regularly.
- 9:58And as they come, they... They learn tricks.
- 10:04So it's not quite the same as talking to a random
- 10:09stranger on the street. It's talking to a random
- 10:12stranger who has some practice doing this. Okay,
- 10:16so they figured out this is the best way to help
- 10:20someone else learn this language. It's not necessarily
- 10:24the best way. It's a way. A way. It's a way.
- 10:28Okay. And I think... Also, one of the beautiful
- 10:34things that goes on here is that lots of different
- 10:37language learners are here at the same time.
- 10:40And I think some of the best learning that I
- 10:43see happening is actually when, you know, a person
- 10:48whose first language is Spanish is pushing themselves
- 10:51to communicate with a person whose first language
- 10:54is Mandarin. That gets really special. Oh my
- 10:57goodness! And when, you know, one or two volunteers
- 11:00whose first language is English are there supporting.
- 11:06Yeah, that can get really beautiful. That explains
- 11:08a little bit of my experience. So for those who
- 11:12may not know, I share the downstairs basement
- 11:14office space. Yeah, you're our neighbor.. Yeah, and my little bitty room
- 11:21there is in the corner, and y 'all often occupy
- 11:24the large common area down here. And so I'll
- 11:28be coming down, and I'm walking through, and
- 11:31you've got everybody out here, and I'm going
- 11:33to my little office, and I'm hearing so much
- 11:35speaking and chatter, and I have an ear for languages
- 11:40a little bit, not necessarily learning them,
- 11:43though I do know a few words. few different languages
- 11:46but only a few not enough for conversation but
- 11:50I'm really good at picking up nuance and
- 11:54accent, um, and so like I'm noticing that there's
- 11:59like several different languages being spoken
- 12:02at one time, and it's like, wow! That's... is that
- 12:05really what I'm hearing? It's like, very interesting
- 12:07so, um, so yeah, that's really cool, and now
- 12:12I get it, what's going on. I was a little bit confused
- 12:14there, yeah, for a little bit. We're a really interlingual
- 12:18space. It's really cool there is no expectation
- 12:22that you only speak English when you come in
- 12:24our doors and that that's really important to
- 12:26me I have a background in dual language elementary
- 12:29education and um you know the way a child best
- 12:34learns English as a second language is by using
- 12:37their... well yes, but also by having a strong foundation
- 12:42in their first language, and you know if i want
- 12:45a child to understand a topic in English it's
- 12:47also really helpful if I can.. if the child understands
- 12:50the topic somewhat in their first language um
- 12:53and really i feel like that's true for adults,
- 12:58too. I want adults to be able to communicate
- 13:01in their first language, too. I encourage tutors
- 13:05to push themselves to learn a few words in the
- 13:10student's first language. I think it definitely
- 13:13has its value, and I myself have really benefited
- 13:15from immersion. I speak English and Spanish,
- 13:21and my day job is actually working as a Spanish
- 13:23interpreter here in Olympia. And I wouldn't have
- 13:26become fluent in Spanish if I hadn't been able
- 13:28to have immersive experiences living in Mexico,
- 13:32in my case. But I think it's important to remember
- 13:36that, you know, it's important to sort of do...have
- 13:40a kind of a cultural kind of power analysis of
- 13:45the position that immigrants in the United States
- 13:47are in. I think, I think, I just have this sense
- 13:56that it's so important for people who are in
- 14:01a disempowered position in society to feel safe
- 14:07using their first languages as a tool for learning
- 14:10a second language. So, you know, when people
- 14:14come in here, they practice English, and they
- 14:16really do. But if there's a student who wants
- 14:21to recite children's poetry to me in her first
- 14:23language, teach me how to write a little bit
- 14:26in her first language. Teach me how to say goodnight
- 14:30in his first language. Talk with another student
- 14:35in their first language. Heck yes. It's like
- 14:38an exchange. It can be like an exchange. And
- 14:42I also just really, really want people to feel
- 14:45welcomed as their whole self here. For sure.
- 14:49Because in order to learn, you've got to feel
- 14:52safe and you've got to feel respected. And in
- 14:55order to do that... You've got to appreciate
- 14:58somebody's language, and you've got to respect
- 15:00somebody's language. We've got the flags hanging
- 15:03up here. I try to have every single student and
- 15:08volunteer's flags, because we've got volunteers
- 15:10from lots of countries, and I think some of our
- 15:17best volunteers are immigrants themselves. I
- 15:20try to have everybody's flag up here as just
- 15:22a very small reminder of we want to honor. your
- 15:27whole self. You're not just here to practice
- 15:29your English. For sure. And representation matters.
- 15:34And also that brings up this idea of the melting
- 15:50pot that people have talked about of America
- 15:53and also Americanization as well. And, you know,
- 15:58let's remember, please, people, that the United
- 16:02States of America was created through people
- 16:09immigrating to the United States. And genocide.
- 16:12Yes, yes, definitely, definitely. There's, yeah,
- 16:16dark history, dark history that people want to
- 16:18sweep under the rug. Yeah, in terms of metaphors
- 16:23for the United States, I really like the metaphor
- 16:25of a salad bowl better than the metaphor of a
- 16:28melting pot. I definitely like that. It's such
- 16:31a nice metaphor for... you know, what the United
- 16:34States is and, you know, what we would love the
- 16:38United States to be. I like that much better.
- 16:40The melting pot idea, I think, came about a long
- 16:43time ago. Yeah, that makes me think of, like,
- 16:46gross cheese fondue. Yeah. Whereas the salad
- 16:49bowl, like, you want your salad to be colorful.
- 16:52You want your salad to be diverse. The better,
- 16:54the more stuff you've got in your salad, the
- 16:57better it is. You wouldn't want to take a tomato
- 16:59and mush it and crush it together with a lettuce
- 17:01leaf. No. No. They taste good when they retain
- 17:06their own identity and when they combine together
- 17:10with other identities. English can be like the
- 17:12salad dressing that you mix everything with.
- 17:16Exactly. Literally. And, you know, it's ironic
- 17:21because, you know, at first when I started doing
- 17:27ESL with adults, I thought, oh, this is not going
- 17:30to be for me. You know.. here, I'm an interpreter. I love
- 17:37speaking Spanish. I love connecting with our
- 17:43immigrant communities. And the last thing I want
- 17:45to do is help people assimilate. So at first
- 17:49I thought, oh, this isn't going to be for me.
- 17:52But once I started and once I saw what a need
- 17:58it meets and how much it means to people to have
- 18:01access to, English classes. And just, I don't
- 18:08know, the energy that people bring, the enthusiasm
- 18:10that people bring, the deep need that people
- 18:13have to learn our culture's contact language.
- 18:17A contact language is the language that everybody
- 18:18uses to communicate from different linguistic
- 18:20backgrounds. I started to view it differently.
- 18:26You know, part of what I do here, part of what
- 18:29we do here is teach U .S. civics for... you have
- 18:33to know U .S. civics in order to pass your U
- 18:36.S. citizenship exam. And at first I thought,
- 18:38oh, I hate this. This is awful. I'm just sitting
- 18:41here helping people memorize. George Washington
- 18:44was the first president of the United States.
- 18:46The Constitution has 27 amendments. I hope I'm
- 18:49getting that right. I'm learning. I could never
- 18:52have passed this exam myself if my life depended
- 18:55on it before I started trying to teach other
- 18:58people. I still couldn't pass it. I'm getting
- 19:00there. But, when I see the sense of accomplishment
- 19:10and power and confidence that it brings to people
- 19:15to practice these things, and when I think about
- 19:18the very practical survival benefits that come
- 19:22with citizenship, and when students tell me I
- 19:29need to do this, then I think, okay, let's do
- 19:32it. Let's make this happen for you. Learning
- 19:37English increases people's visibility. It increases
- 19:40people's agency and power in our culture. Now,
- 19:45on my own time, I also teach a community Spanish
- 19:48class. And I think it's equally important for
- 19:51English speakers to practice Spanish, being the
- 19:56second language of our country and our culture.
- 20:01And a lot of our volunteers get a lot of Spanish
- 20:04practice. and Russian practice, and Mandarin practice,
- 20:08and even practice in Urdu and Persian, when they
- 20:12come in here. But I don't know. I think it's
- 20:18making me challenge my earlier sort of black
- 20:20and white ideas of what's assimilation and what
- 20:23does respect for somebody else's culture look
- 20:28like. For sure. In the past, our... Our organization
- 20:52has functioned more as like a language buddy
- 20:55program, and we may do that again in the future.
- 21:00Working on a drop -in basis has a lot of flexibility.
- 21:05It makes the program accessible for people. You know, when
- 21:09they're free, they can come in. When they've
- 21:12got to take their teenagers to driver's ed, they
- 21:14don't come in. When they're feeling well, they
- 21:18come in. When they're feeling sick, they don't
- 21:20come in. Also, I think there's a bit of an advantage
- 21:28to talking to different people every night. Some
- 21:33nights you work one -on -one. Some nights you
- 21:37work in small groups. And as you've heard, like, when
- 21:40we pair up students who speak Mandarin with students
- 21:45who speak Spanish, boy, that's a very different
- 21:49challenge. So I think, you know, the people who
- 21:55like coming here are people who are, first of
- 21:59all, very brave and willing to kind of jump in
- 22:03and talk to different people on different days.
- 22:09And so, you know, logistically, as the program
- 22:14director, it's much easier to organize the program
- 22:16when my job is simply come here, open the door,
- 22:20be present for whoever shows up, and support
- 22:23whoever shows up. Now, having a language buddy
- 22:27system is very different. That means that, you
- 22:30know, you as a student are always paired with
- 22:33me, the tutor. We got to coordinate. You know,
- 22:37we got to text each other, be making sure, okay,
- 22:39we're going to see each other this Monday. We're
- 22:41going to see each other this Thursday. It's going
- 22:43to be much more structured. Now, you and I are going to get to know each
- 22:46other much better. And that can be wonderful.
- 22:48That can be amazing. You know, there's a participant in our program who
- 22:55participated in the Language Buddy program a
- 22:58couple years ago, is still in touch with their
- 23:00language buddy and their Language Buddy and them
- 23:03are still very close, do all sorts of.. you know,
- 23:07are very involved in each other's lives. That
- 23:10can be really wonderful. Um, you know, I know somebody
- 23:16else who was a Language Buddy who was able to
- 23:18you know have a long -term relationship with
- 23:21their language.. their student Buddy and was able to
- 23:25help them with a lot of things like getting a
- 23:28car when that person needed help car shopping.
- 23:32Having those long -term personal relationships
- 23:35allows you to really, I mean, do the things that
- 23:39a person needs help with when they move to a
- 23:42new country, just sort of learning how everything
- 23:44works, like how do I shop for a car? A drop -in
- 23:49program is not going to help you shop for a car.
- 23:51Right. It's going to help you... You might make
- 23:53a friend, though. You might. You might, you know,
- 23:55hey, let's meet up and help me. I've got this
- 23:58thing to do. You certainly might. And the people
- 24:01who come here tend to come here again and again.
- 24:03It's way more less formal. It's way more informal.
- 24:06It's very informal currently. And, you know,
- 24:10our programming changes and evolves over time.
- 24:13So we may, you know, we may, we may. come back
- 24:18to the Language Buddy structure at some point.
- 24:20There seems to be like a need for that that develops
- 24:24and maybe you get more regular people that are
- 24:27coming and then you see this is a natural evolution
- 24:32that we can move into yes. Yes it makes sense,
- 24:35but I think that our current drop -in structure
- 24:38from like an organizational perspective is a
- 24:41really nice way to start just because logistically,
- 24:45it's kind of easy to do. And, you know, I don't
- 24:49have to be calling people or texting people to
- 24:51confirm whether they're coming, although many
- 24:53people do just of their own volition confirm
- 24:55with me. But, you know, even if... x person doesn't
- 25:00show up tonight, like, that's okay. So for the Language
- 25:02Buddy program you'd need to have more coordination
- 25:05and... It would be more coordination and it would
- 25:08be more administrative hours on my end which
- 25:10would mean my organization would need to pay
- 25:12me more and so, you know, it's it's kind of there
- 25:18are pros and cons on each side sure. And then
- 25:38what about the citizenship group? Oh boy. The
- 25:43Citizenship Group. Yeah. How do you get involved
- 25:45in that one? Same way. You walk in and you say
- 25:51you want to do Citizenship. Last night I was
- 25:54doing Citizenship with two students who've actually
- 25:57been here many times before and they've always
- 25:59practiced English in the past. But last week
- 26:02one of them said to me, you know, I want to try
- 26:04citizenship. I've been studying on my own on
- 26:07my phone and now I'm ready to start practicing
- 26:10with humans. Yeah, it was so beautiful to watch
- 26:13her starting. When she was looking at her phone,
- 26:17she knew all the answers like that. But actually,
- 26:20like, for example, I would ask her the questions
- 26:23aloud, and it really took focus on her part to
- 26:27work on her oral comprehension. Listening to
- 26:31a stranger read these questions to her in English.
- 26:34And in your citizenship interview, you will have
- 26:36to... listen to a random stranger ask you the
- 26:39questions. You won't be able to see them. So
- 26:42that's what we did. It's kind of like practicing
- 26:45driving the car in a parking lot with your mom
- 26:48or dad and then, okay, I think you're good enough.
- 26:52Now it's time to actually enroll you in a driver's
- 26:57ed program. And then there's the driver's ed
- 27:00program and the book learning and the practical.
- 27:04learning from that and then now you're gonna
- 27:07go to the DMV and take the driving test. Kind
- 27:11of, but we also work with folks who are total
- 27:15beginners at this and who haven't been studying
- 27:17before. We have citizenship guides here. We can
- 27:20print out the questions in your first language.
- 27:26It's especially nice when we have multiple people
- 27:28from the same language background. For example,
- 27:30multiple Spanish speakers who are sitting on
- 27:33the couch together, working through the questions
- 27:35together. The big challenge is, like, how do
- 27:40you help somebody understand U .S. civics when
- 27:42they don't have a background in U .S. civics?
- 27:44And especially if you don't share a language
- 27:47with them. So we have a lot of visual aids. We
- 27:51have a lot of patience. We have a lot of... humor
- 27:54we have a lot of misunderstandings but you know
- 27:59people come and and they practice a lot of it's
- 28:02just rote memorization and gaining confidence
- 28:04too. Surprising conversations can come out
- 28:17of it. You know, as I said, I was not psyched
- 28:21at first, I was not excited about coming and teaching
- 28:25immigrants to memorize, you know, why did the United
- 28:29States... why did the United States enter the
- 28:32Vietnam War? The answer they have to parrot is
- 28:35to stop the spread of communism. I was like,
- 28:38why am I doing this? But that's a whole deep
- 28:41dive I could go on right there. Okay. Yes. So
- 28:45it feels really gross sometimes, but then these
- 28:51beautiful things come from it. Like one of the
- 28:53questions on the citizenship exam is something
- 28:56like, Who was here in the United States before
- 28:59the settlers arrived? The answer is Native Americans.
- 29:04They're still here. I was talking about that
- 29:07with a group of students recently, and one of
- 29:10the students, this was a group of students from
- 29:13Latin America, a couple of whom identify as Indigenous
- 29:17or from an Indigenous group in their home country.
- 29:20One of them, actually, one of the Indigenous
- 29:24students asked, said something like, there aren't
- 29:28any Native Americans who live near Olympia anymore,
- 29:31right? They just live in really remote areas.
- 29:33And another student piped up and said, well,
- 29:35I work in an area near Olympia where there are
- 29:40a lot of Indigenous people, and the person named
- 29:42a specific Indigenous tribe. And so we went online,
- 29:47we started researching that tribe. It turned
- 29:50out they had a big cultural event going on, and
- 29:54we watched. watch videos of their cultural event
- 29:57that was going on. We actually made plans to
- 30:00take a field trip down there, and then the logistics
- 30:02didn't work out. I was really bummed. But people
- 30:04really wanted to go. Sometimes people have really
- 30:10beautiful conversations and also beautiful little
- 30:13mini history lessons that come out of this somewhat
- 30:19awful civics curriculum. That's awesome, though.
- 30:25Yeah, you know, the Pacific Northwest has actually
- 30:30a very strong Indigenous cultural presence. Like,
- 30:37I'm actually from Southeast Louisiana, and there
- 30:41are actually a lot of indigenous in the southeast
- 30:44United States in general. Like, not just Louisiana,
- 30:48but it's not, they're not loud. The Indigenous
- 30:54here are loud. They're loud and proud. And I'm
- 30:56really glad for that. Yeah. Yeah. So, kind of.
- 31:03So, hey, if anybody listening is Indigenous and
- 31:05wants to come volunteer here, you should come
- 31:07volunteer. We need you. That would be great.
- 31:09I think the Indigenous cultures I hear are also
- 31:14working on making sure that their native languages
- 31:20are not lost. Yeah, you should see. Yeah. So
- 31:37that kind of brings us into the next situation
- 31:41where we're talking about ICE. Lovely. Yeah.
- 31:50Everybody's favorite topic. Yeah. So how exposed
- 31:57do you feel here with that? Has anyone that you've
- 32:02worked with here been impacted by ICE or other..
- 32:07Or is there any other negative community sentiment
- 32:09that they've experienced? Oh my goodness. Well,
- 32:15I'm going to take a step back and answer this
- 32:20question from my perspective as a Spanish interpreter
- 32:25here in Olympia. Everybody feels the impact of
- 32:32ICE. Everybody feels directly and indirectly
- 32:38impacted by it. I mean, I, as a citizen, feel
- 32:42impacted by it. Imagine how much more somebody
- 32:45is an immigrant. Everybody feels impacted by
- 32:47it. I hope that our organization can be a safe
- 32:54space for people. I know that there has been
- 33:01a student who has told me, sorry, I haven't seen
- 33:04you for several months. I didn't really feel
- 33:06safe leaving the house for a while. And then
- 33:11they came back for a while. And we saw them again
- 33:14for a while. It takes courage for people to come
- 33:19here. It takes courage for people to get out
- 33:26of their houses and come here. It takes courage
- 33:28for people to take the bus here. A lot of people
- 33:32take the bus here because we're on a bus route.
- 33:34It takes courage for people to walk out to their
- 33:37cars that they've parked on the street to go
- 33:39home. I hope... our goal is to be a safe space.
- 33:46We don't have any information about our students'
- 33:49immigration status. We don't store any information
- 33:52about that. We don't store any information about
- 33:55our students' addresses. Nothing like that. The
- 34:02sad truth is that if ICE wants to find you, I
- 34:07think the governor of Washington has shared everybody's
- 34:10license plates with ICE. So they will... They
- 34:17will find you if they want to find you unless
- 34:19you get smart. Everybody's is in everybody or
- 34:25certain individuals? No, the darker your skin
- 34:28is, the more vulnerable you are. I don't know.
- 34:35I'm in a community rapid response group, and
- 34:39the patterns that I see are that ICE doesn't
- 34:43mess around in downtown Olympia. They go and
- 34:46kidnap people more in Lacey Hawks Prairie. There
- 34:53was an incident in the parking lot at Ralph's
- 34:56a little while back. Yeah, no, you're so right.
- 34:58You're so right. No, they have kidnapped somebody
- 35:01by Ralph's. They kidnapped somebody on Boulevard
- 35:03Road, too. So their psychological warfare is
- 35:12unrelenting. So that's a reality that we live
- 35:19with. Have y 'all considered remote, Zoom, or
- 35:29even phone? To tell you the truth, that's not
- 35:33something we've considered recently. I think
- 35:36some remote tutoring did happen in the early
- 35:40years of the Pandemic. But no, that's actually
- 35:43not something we've considered recently. Maybe
- 35:45we should. It could be an option, not all the
- 35:49time, but offered as an option. You know, if
- 35:52like that person that didn't come because they
- 35:55didn't feel safe for a while, maybe they could
- 35:58have elected to have remote for a little while
- 36:01until they were ready to come back in person.
- 36:06Yeah, I'm glad you're bringing that up. That
- 36:10would be a nice thing to offer. It would be a
- 36:12nice thing to offer, even if it were just like
- 36:14once a month, remote tutoring. Yeah, maybe that's
- 36:19an area we can grow as a program, to see how
- 36:21we can be more accessible and more creative in
- 36:24times when people may not feel safe leaving their
- 36:26houses. And have y 'all been impacted by any
- 36:45positive community sentiment? Oh, absolutely.
- 36:48Absolutely. I mean, in so many ways. I think...
- 37:01I think all of the volunteers who work here work
- 37:06here because they want to contribute to making
- 37:09people feel welcome and feel safe. And I think
- 37:13that all of the students who come here also really
- 37:17contribute to that because they're coming in
- 37:20and they're helping their fellow students feel
- 37:23safe. There's always safety in numbers and safety
- 37:28in camaraderie. What impact do y 'all have on
- 37:51our community the impact of the Multicultural
- 37:54Service Center? A small but real impact. I measure
- 38:03our impact in three ways. One is, you know, students
- 38:12who feel comfortable enough to sign up for the
- 38:17Citizenship exam. And we have a few of those.
- 38:20There are two students this fall who are ready.
- 38:26And by the same metric, I could say I measure
- 38:29our impact in students who move up levels at
- 38:32SPSCC classes. A lot of our students are taking
- 38:35English classes at SPSCC and come here for conversation
- 38:38practice and homework help. But I think a more
- 38:44important metric is I measure our impact by how
- 38:48often people return. And most of the people who
- 38:53study with us are people who come again and again.
- 38:57I always feel sad when somebody starts coming
- 38:59and then they don't come back, which happens.
- 39:02But there's a significant group of people who
- 39:04come again and again. And I measure our impact
- 39:09in smiles. I measure our impact in laughter.
- 39:13When I see people smiling and laughing together
- 39:18in our space, I can tell they're feeling safe.
- 39:20I can tell they're feeling welcomed. And yeah,
- 39:22that's our mission too. Awesome. And is that,
- 39:26how do you translate that for, like, do you all
- 39:29receive any funding from anywhere? Is there any
- 39:32kind of thing that you need to report that? Yeah.
- 39:36Yeah, we, over the years, have gotten many different
- 39:39grants. I manage one of our grants right now.
- 39:42We also have done a lot of grassroots fundraising.
- 39:46And grassroots fundraising is so important because
- 39:49if you give us $10, I'll say thank you and I
- 39:52don't have to prove to you. what I'm doing with
- 39:55the $10. In terms of grants, for example, one
- 39:59of our grants comes from Washington New Americans,
- 40:05which is an organization that supports citizenship
- 40:09preparation here in Washington. So that's the
- 40:13grant I manage, and it's the one I know the most
- 40:15about. So yeah, I keep track of the number of
- 40:18people studying for citizenship with us, the
- 40:20number of hours that we spend doing citizenship
- 40:23tutoring. And, yeah, the people who eventually
- 40:26apply for citizenship. So, yeah, those are the
- 40:31metrics that we use for that particular grant.
- 40:34Awesome. Well, thank you. Thank you. When are
- 40:45your meetings? When are your language groups
- 40:50and your citizenship classes? When are they?
- 40:52Mondays and Thursdays from 6 to 8 p .m. Okay.
- 40:56All right. And y 'all come around through the
- 40:59side gate down the steps. Yep, we're in the YWCA
- 41:04basement. So, yeah, the gate between the main
- 41:11building and the Friendship Hall will always
- 41:13be open during those time slots. You come through
- 41:16the gate and you turn right, just follow the
- 41:19yellow signs, and then you'll come down several
- 41:22steps to the basement door. Awesome. That's where
- 41:24we are. Thank you. What is the process to get
- 41:45into the tutoring or the citizenship prep group?
- 41:51What is the process to get into the English tutoring
- 41:55or citizenship prep group? What is the step process?
- 42:01How do you get involved in that? Come in our
- 42:04door. Yeah. Come in our door. It's like a walk
- 42:07-in. Literally. It's a walk -in group. This group
- 42:12is... designed intentionally to be really low
- 42:14barriers at this point um you know and that's
- 42:19that's got pros and cons but currently the way
- 42:21the program runs is yeah we're a drop -in program
- 42:24you come in um I'll write down your name and
- 42:28your phone number and a few details about you
- 42:31but um I'm not gonna ask you for your address
- 42:35I'm not gonna ask you you know I'm certainly
- 42:38not gonna ask you about your immigration status..
- 42:40um, It doesn't cost anything. And you come when
- 42:46you can. It's a drop -in group. It's a drop -in
- 42:51community tutoring. So how does one become a
- 43:08volunteer? What does that look like? Let me look
- 43:12up our contact number to make sure I get it right.
- 43:16Okay, so there are two ways to become a volunteer.
- 43:19One, literally just walk in. Somebody did that
- 43:22last night. I went to open our door at 5 .55
- 43:26and the person was standing in the driveway and
- 43:29said, like, I saw your website. I'm interested
- 43:32in learning more. You can literally drop in Mondays
- 43:36and Thursdays, 6 to 8. You can also call us at
- 43:40360 -972 -7799. Again, that's 360 -972 -7799.
- 43:51Leave me a voicemail message with your name and
- 43:52your number, and I'll get back to you. You can
- 43:55also email us at mscss -pm at outlook .com. So
- 44:02that's Multicultural Service Center of South
- 44:04Sound slash Program Manager is what that acronym
- 44:08stands for. But it's mscss -pm at outlook .com.
- 44:13Send us an email. Yeah, let us know you're interested
- 44:19and come in and learn a little bit more. Our
- 44:21program will be for you if you're flexible, if
- 44:26you are willing to learn how to say hi and goodnight
- 44:32in Chinese and maybe learn a nursery rhyme in
- 44:35Russian and maybe play with plastic animals with
- 44:39people or maybe study boring but important civics
- 44:44questions. If you're a good listener. If you
- 44:49yourself are an immigrant and have been through
- 44:51this yourself, if you have family or loved ones
- 44:55who are immigrants, and if you care, if you're
- 45:04looking to make more connections with the community,
- 45:08if you just want to get to know some more new
- 45:10people and have a structured way to hang out
- 45:13with nice people, come on in. think it's important
- 45:31for volunteers if you're if you're listening
- 45:33to this and you want to volunteer come talk to
- 45:36us we would love to have you we need some more
- 45:39volunteers right now but I want to be mindful
- 45:42about how you show up. I want you to be mindful
- 45:44about how you show up. Some of the folks who come
- 45:49and volunteer here, or who come to explore volunteering,
- 45:52come here with a huge amount of anger and indignation
- 45:58and pain. And that's so understandable. Our country
- 46:01is falling apart. I feel that too. I want to
- 46:07call attention right now to the fact that people's
- 46:13culture matters and traditions matter. And, you
- 46:18know, we don't want to whitewash, so to speak.
- 46:23And then that gets into race. But right now,
- 46:27mostly... what we're dealing with here is cultural.
- 46:30You're the Multicultural.. Yeah.. Service Center.
- 46:34You provide services and you are servicing the
- 46:38Multiculturalness, right, um and so we want to
- 46:42also pay respect that people where they come
- 46:48from matters you know, and then we come into the
- 46:52United states of America and we want to learn
- 46:53English so that we can, you know, get through all
- 46:58of our we're going to become American citizens
- 47:01perhaps, right and you know, but we also want to
- 47:06honor our own background. The best volunteers
- 47:22come here and they're able to come here with
- 47:26an attitude of calm, with a with an attitude of
- 47:33humor and they're not coming in here desperate
- 47:40to fix something and desperate to, um, desperate
- 47:45to help somebody that desperation and that sense
- 47:49of urgency, which if you've studied white supremacy
- 47:52cultural you'll understand, is a hallmark of white
- 47:55supremacy culture, can be a double -edged sword.
- 47:59It can get you off your butt and in here volunteering,
- 48:03getting involved and that's wonderful, but it
- 48:06can also, I know in my personal case, sometimes
- 48:09it can get me to try too hard to help, and to
- 48:13help in a way that can be overbearing and sort
- 48:16of using the immigrant students who are here
- 48:19as a way to sort of assuage my own guilt. I think
- 48:23we've got to be conscious that that, too, can
- 48:26be sort of an adverse reaction to our current
- 48:30oppressive kind of cultural moment. If you want
- 48:36to come in here and volunteer, please, please,
- 48:40please go on a walk first. Talk to your therapist
- 48:43first. Meet up with other less impacted friends
- 48:47first and gripe about all the awful stuff that's
- 48:50going on. And come in here in as stable a place
- 48:56as you can. Our tutors are wonderful. They come
- 49:00in here with a relaxed attitude. They don't correct
- 49:09every mistake that students make. They come in
- 49:14here with a smile on their face, willing to maybe
- 49:18learn a silly poem in their student's first language.
- 49:21And mostly, they come in here able to quiet down
- 49:25and listen, because the best thing you can do
- 49:27for a language learner is talk a bit, share a
- 49:31bit, correct a little bit, but also just sit
- 49:35back and listen. Sit back and listen as they
- 49:37talk, as they practice. Give them that space
- 49:40to be vulnerable as much as they want to. And
- 49:43you've got to bring a lot of grace in here, both
- 49:47as a student and a volunteer. And so, yeah, we
- 49:55have so much wonderful community support from
- 49:58people whose hearts are breaking, but who bring
- 50:03a centeredness and a mindfulness into this space.
- 50:09And I'm talking about students. as well as tutors.
- 50:12Thank you. Thank you for sharing that. That's
- 50:15some really good insight. So how can people donate?
- 50:32You can donate on our website. Our website is
- 50:36mscss .org. Yeah, donate on our website, or in
- 50:42a pinch you can walk in and give me cash or a
- 50:46check. But yeah, every donation is so helpful.
- 50:50We are a teeny weeny weeny non -profit. We pay
- 50:54me, we pay rent, we pay for supplies. And yeah,
- 51:00every donation is something that we don't have
- 51:05to write a grant report to get. Awesome. Well,
- 51:08thank you so much. And is there anything else
- 51:25you would like to share? I think that's it. Thank
- 51:31you. All right. Thank you so much, Ellie. Yeah,
- 51:34absolutely. It was so nice to finally interview
- 51:47our downstairs neighbor at the YWCA building
- 51:50located at 220 Union Avenue Southeast in downtown
- 51:54Olympia. The Multicultural Service Center of
- 51:58South Sound hosts their tutoring groups on Mondays
- 52:01and Thursdays from 6 to 8 p .m. weekly and are
- 52:05open to anyone. If you would like to reach out,
- 52:08please call 360 -972 -7799. You can contact by
- 52:16email with mscss -pm at outlook .com. You can
- 52:25learn more or donate or volunteer by visiting
- 52:29mscss .org or just showing up. That's it for
- 52:42today's Resource Report produced by Pathways
- 52:45to Agency. At Pathways to Agency, we are driven
- 52:49by the belief that everyone should have the tools
- 52:51and support to achieve their goals and thrive
- 52:54in their communities. Our mission is to bridge
- 52:57the gaps in understanding, accessibility, and
- 53:00trust by connecting individuals to resources
- 53:04and sharing information and processes that can
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- 53:11Report offers information about existing and
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- 53:36opinions expressed in the interviews conducted
- 53:38by Resource Report. Till next time, and thanks
- 53:42for listening.