Latest / The Ecommerce Revolution Podcast
How to Increase Retention Rates in Ecommerce
Many e-commerce businesses find it difficult to master customer retention, and it will only get more difficult with the cookie-less future looming ahead. This is why having strategies in place to increase retention and customer lifetime value (CLTV) is so essential.
In this episode, Ramin Ramhormozi and Valentine Radu discuss the importance of knowing your numbers in a cookie-less world, strategies to increase customer retention, determining your value, zero-party data, first-party data, and more.
Topics Include:
Customer lifetime value (CLTV)
Why it’s difficult to master retention
Strategies…
The skinny
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