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How can I ask about workplace support (e.g., payroll options, EAP)? · Wellbeing Solutions - Ask A Counsellor

• 0:00
  SPEAKER_00: Asking about workplace support when phased with financial struggles can feel uncomfortable, even a little exposing.
• 0:07
  SPEAKER_00: There can be a worry about how it might look or whether it's even okay to raise.
• 0:11
  SPEAKER_00: And the truth is many people find themselves in this position at some point, and most workplaces have support in place precisely for this reason.
• 0:19
  SPEAKER_00: And knowing what's available and how to access it is a practical and reasonable step to take.
• 0:24
  SPEAKER_00: Now before taking any action, it's worth taking a moment to settle the anxiety that often comes with this, so try just breathing in slowly for four counts, hold for four and breathe out for six, and just do that two or three times.
• 0:38
  SPEAKER_00: Now try to separate the facts from the fear, the facts being financial pressure is real, support may exist and asking is allowed.
• 0:46
  SPEAKER_00: As the fear might be telling a different story, but that story is not necessarily accurate, and noticing that difference can make it a little easier to take the next step.
• 0:55
  SPEAKER_00: It can also help to reframe what asking for support actually means, so reaching out about payroll options or an employee assistance program is no different to asking about annual leave or a work policy.
• 1:07
  SPEAKER_00: These are practical workplace matters.
• 1:10
  SPEAKER_00: And employers have a legal duty of care to their staff, and many have invested in support specifically because they want people to stay well and stay in work.
• 1:20
  SPEAKER_00: And asking isn't a weakness and it's not a risk to your job.
• 1:25
  SPEAKER_00: And framing the conversation around what would help you continue working well rather than focusing only on the problem can make the conversation feel more manageable for both sides.
• 1:35
  SPEAKER_00: And something as simple as I wanted to ask what support is available to staff is a completely reasonable way to open that door.
• 1:43
  SPEAKER_00: Now practical ways to support you with this is start by checking if your workplace has an HR department or a staff handbook, as these often list what support is available.
• 1:54
  SPEAKER_00: And you can ask your line manager or HR directly whether your workplace has an employee assistance program, which is usually a free confidential service that can include financial guidance and counselling.
• 2:06
  SPEAKER_00: And some workplaces also have payroll support options such as salary advances or hardship funds, though these vary by employer.
• 2:15
  SPEAKER_00: And if speaking to someone face-to-face feels too daunting, many employee assistance programs have a phone line or online self-referral.
• 2:23
  SPEAKER_00: And preparing a few notes beforehand about what you need can also help the conversation feel less overwhelming.
• 2:30
  SPEAKER_00: Now, if financial struggles are significantly affecting your mental health, it is worth speaking with your GP who can help with referrals and fit notes if needed.
• 2:39
  SPEAKER_00: And Citizens Advice offers free confidential guidance on debt and financial difficulties and can help navigate your rights as well.
• 2:47
  SPEAKER_00: And ACAS is another option if you have concerns about your employment situation.
• 2:52
  SPEAKER_00: Now the app has further resources to support you with this, including guidance on talking about money and work, understanding your workplace rights, and managing the emotional side and financial stress.
• 3:02
  SPEAKER_00: And if you are thinking about harming yourself and feeling safe, then please seek urgent help by contacting your emergency services or on your local crisis helpline.